Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14159
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15676 customer reviews
4.8

Customer Reviews

Showing 5,551-5,600 of 15,676 items.
why I am a happy customer

Have used you quite a few times in recent years and it’s always a fantastic experience really quick. Generally 3 days after order at my door. I have also noted your daily lens have really come down in price

By from Unknown location on 03.01.2019 19:09

Was this review helpful to you? Yes or No

Great service!

I have been using this company for a while and always received great service. Just before Christmas I ordered my contact lenses and realised I'd selected the incorrect delivery address. I contacted customer services and they immediately changed the address and upgraded my delivery so I received it the next day. Brilliant service!

By from Unknown location on 03.01.2019 18:39

Was this review helpful to you? Yes or No

Always quick delivery and smooth…

Always quick delivery and smooth transaction

By from Unknown location on 03.01.2019 18:23

Was this review helpful to you? Yes or No

Great service as always.

Great service as always.

By from Unknown location on 03.01.2019 18:18

Was this review helpful to you? Yes or No

Excellent all round

Excellent, reliable, fast delivery, responsive service

By from Unknown location on 03.01.2019 17:40

Was this review helpful to you? Yes or No

Contact lenses arrived quickly.

Contact lenses arrived quickly. Web site is easy to use ordering is easy.

By from Unknown location on 03.01.2019 16:45

Was this review helpful to you? Yes or No

Always arrive quick

Always arrive quick, never any problems

By from Unknown location on 03.01.2019 16:06

Was this review helpful to you? Yes or No

Great Service

Great website with a variety of different options. Quick postage as well

By from Unknown location on 03.01.2019 16:00

Was this review helpful to you? Yes or No

Excellent as usual

Excellent as usual! :)

By from Unknown location on 03.01.2019 15:59

Was this review helpful to you? Yes or No

Great contacts - very comfortable!

Exactly as expected - thank you they are wonderful:)

By from Unknown location on 31.12.2018 23:05

Was this review helpful to you? Yes or No

Freshlooks colour contacts

Reliable, fast delivery, comfortable an excellent product all round. Thank you

By from Unknown location on 31.12.2018 21:22

Was this review helpful to you? Yes or No

Problem Free

As always, delivery was prompt and trouble free. I have no hesitation in recommending this company.

By from Unknown location on 29.12.2018 10:33

Was this review helpful to you? Yes or No

Crystal 1 day

needed some over the festive period, ordered and arrived next day, comfortable to wear

By from Unknown location on 29.12.2018 08:01

Was this review helpful to you? Yes or No

Impressive

I couldn't be any happier about the service I receive when making an order, it's quick easy and a fast delivery makes me smile every time 😀

By from Unknown location on 28.12.2018 18:37

Was this review helpful to you? Yes or No

Excellent service first class delivery

Excellent service first class delivery

By from Unknown location on 28.12.2018 18:30

Was this review helpful to you? Yes or No

Excellent service would highly recommend

Excellent service would highly recommend

By from Unknown location on 28.12.2018 18:10

Was this review helpful to you? Yes or No

Great reliable service

Great reliable service

By from Unknown location on 28.12.2018 16:15

Was this review helpful to you? Yes or No

Fantastic service as always!

Fantastic service as always!

By from Unknown location on 28.12.2018 15:58

Was this review helpful to you? Yes or No

Very fast delivery

Very fast delivery. Excellent quality and easy to order .

By from Unknown location on 27.12.2018 17:54

Was this review helpful to you? Yes or No

Very prompt delivery

Very prompt delivery. Usually get my contacts within a few days, even if I order in the evening. Excellent customer service means that any problems are resolved very quickly. Keep up the good work!

By from Unknown location on 27.12.2018 16:48

Was this review helpful to you? Yes or No

Excellent service as normal

Excellent service as normal. There’s a but though.... Why do you have to use so much packaging and a huge box? They use to be able to go through the letterbox , but the last order the box was bigger than a shoe box! Just thinking about the environment... Thanks again.

By from Unknown location on 27.12.2018 16:14

Company replied:

Hello Terry. Thank you for taking the time to review our services. I am pleased to see we are still doing an excellent job :) Apolgies that your last order was not able to be posted, I can see from your order details on our despatch centre that a larger box was used, however this is incorrect and we have fed this back to our despatch centre so it does not happen in the future. Sorry again and thanks for bringing this to our attention. Kind regards Hayley

, 27.12.2018 18:20

Was this review helpful to you? Yes or No

Excellent customer service

I am a regular customer with this company as they provide quick delivery and a reliable service.

By from Unknown location on 27.12.2018 15:45

Was this review helpful to you? Yes or No

Excellent quick service.

Excellent quick service.

By from Unknown location on 27.12.2018 14:16

Was this review helpful to you? Yes or No

So glad I heard about this website

So glad I heard about this website. Buying daily contact lenses from my opticians cost me three times the price of these!! Will be buying from here from now on. Excellent lenses

By from Unknown location on 27.12.2018 01:27

Was this review helpful to you? Yes or No

Reliable contact lens supplier

Have been a customer for many years. Always deliver quickly and accurately,

By from Unknown location on 25.12.2018 23:44

Was this review helpful to you? Yes or No

Bad Service

Paid for the express delivery. When my order hadn't arrived after 5 days I asked where it was and could the delivery be rearranged. Try reply I got was the company had tried to deliver but it was 'rejected'. I was also I formed a card had been left. It clearly had been delivered to the incorrect address as we didn't reject it and there was no card left. That's fine, you're not to blame for the delivery company's mistakes, however the customer service I received after was just to sort it myself. It's also noty fault and was hoping someone at your end might have sorted the delivery. Needless to say nothing has been sorted, no assistant given. Feel disappointed.

By from Unknown location on 25.12.2018 18:15

Company replied:

Hello Andrew, Thank you for your feedback. I am really sorry that your lens order did not arrive on the day you had expected. We are unfortunately not aware of non-deliveries until our customer informs us of this. The notes on your account show that you made contact with us a few days after your delivery was due which was on Christmas Eve and due to the importance of your lenses and the day in which you contacted us, it was felt it would be quicker for you to contact the delivery service directly to amend the address. I apologise if this was not made clear and you felt we were not as helpful as possible. Your delivery charge has been refunded as we can see from the postal service notes that something may have gone wrong with your delivery. The order has also been re-sent to your billing address. Our customer support will be in touch to confirm the delivery details. Apologies again, Kind regards Hayley

, 27.12.2018 18:04

Was this review helpful to you? Yes or No

Great service and excellent price too…

Great service and excellent price too been using them for years and never disappointed!

By from Unknown location on 25.12.2018 17:54

Was this review helpful to you? Yes or No

Excellent service Every time

Excellent service Every time

By from Unknown location on 25.12.2018 17:29

Was this review helpful to you? Yes or No

Easy and straightforward website

Easy and straightforward website to use. Fantastic quick delivery. Excellent value for money on lenses. Highly recommend.

By from Unknown location on 24.12.2018 23:39

Was this review helpful to you? Yes or No

Reliable product, added charges!

Postage costs more and more,might need to look for alternatives

By from Unknown location on 24.12.2018 22:44

Was this review helpful to you? Yes or No

GREAT SERVICE

i HAVE USED CONTACTLENSES.CO.UK ON SEVERAL OCCASIONS AND CANNOT FAULT THE SERVICE I HAVE RECEIVED. THE LENSES ARRIVED WITHIN 48 HOURS

By from Unknown location on 24.12.2018 20:47

Was this review helpful to you? Yes or No

They were good.

They were good.

By from Unknown location on 24.12.2018 18:12

Was this review helpful to you? Yes or No

Fantastic fast delivery

Fantastic fast delivery, no problems contact lenses are very comfy to wear and don’t dry the eyes out. Lovely thank you

By from Unknown location on 24.12.2018 17:51

Was this review helpful to you? Yes or No

Great product

I’ve been buying from Contactlenses.com for many years and I can highly recommend it.

By from Unknown location on 24.12.2018 17:40

Was this review helpful to you? Yes or No

Quick delievery and nice quality

Quick delievery and nice quality

By from Unknown location on 24.12.2018 17:18

Was this review helpful to you? Yes or No

Great service

Very quick and reliable if needed quickly. And very reasonable price

By from Unknown location on 24.12.2018 17:03

Was this review helpful to you? Yes or No

contact lenses

great service,value and product.i highly recommend this supplier.

By from Unknown location on 22.12.2018 09:35

Was this review helpful to you? Yes or No

fabulous service

fabulous service. ordered at 10am and they were delivered the next day. very useful updates on progress of the order. will definitely use this site again. thank you.

By from Unknown location on 21.12.2018 20:53

Was this review helpful to you? Yes or No

Come very quickly

Come very quickly, very professional,👍👍👍👍👍

By from Unknown location on 21.12.2018 17:30

Was this review helpful to you? Yes or No

service.

Placed my order and within 24 hours I had my lenses, nobody can fault a service like that. Perfect! Highly recommended.

By from Unknown location on 21.12.2018 16:03

Was this review helpful to you? Yes or No

I always buy your product

I always buy your product! And will continue to buy! Contact lens is good for its price, not uncomfortable to wear. Delivery was quick! no problem at ll.

By from Unknown location on 20.12.2018 19:41

Was this review helpful to you? Yes or No

Happy with the lenses and are great…

Happy with the lenses and are great value for the price.

By from Unknown location on 20.12.2018 18:53

Was this review helpful to you? Yes or No

Highly recommended

I've used this site several times now, and always been extremely satisfied with the service, prices, quality of lenses and delivery. Highly recommended!

By from Unknown location on 20.12.2018 17:20

Was this review helpful to you? Yes or No

brilliant service and quality

brilliant service and quality , saved a lot of money many thanks satisfied customer

By from Unknown location on 20.12.2018 09:16

Was this review helpful to you? Yes or No

Very reliable

Very reliable

By from Unknown location on 19.12.2018 20:28

Was this review helpful to you? Yes or No

Dreadful..much slower than it used to…

Dreadful..much slower than it used to be plus very expensive postage, used to be free. Greedy. Can't put my two different prescriptions on order on clunky app so always have to pay twice.

By from Unknown location on 19.12.2018 19:12

Company replied:

Hello, Thank you for our review. I am sorry to hear that your deliveries have taken longer then they used to, it is unfortunate that on occasions your non-stock lens has to be ordered in direct from the manufacturer and that some delays occur. I would like to reassure you that we do all we can to avoid any delays to our customers order however some are unavoidable. As you have had issues with ordering one then 1 type of lens, I have now created an order for you that can be paid for, and reordered from in the future. We offer free first class delivery on any orders of £30 or over, which your new order will cover and therefore postage will not be charged. Thank you for our feedback. Kind regards Hayley

, 19.12.2018 21:32

Was this review helpful to you? Yes or No

At last! Fair lens prices

Finally! An internet site that charges decent fair prices for contact lens,s. The delivery time is great as well I would recommend to friends

By from Unknown location on 19.12.2018 13:01

Was this review helpful to you? Yes or No

Sure it's not as cheap as it used to be…

Sure it's not as cheap as it used to be but it delivers almost always next day, even on standard delivery.

By from Unknown location on 19.12.2018 08:17

Was this review helpful to you? Yes or No

Great service

been using them for years, no problems at all

By from Unknown location on 18.12.2018 18:18

Was this review helpful to you? Yes or No

Box size needs to be smaller as doesn’t…

Box size needs to be smaller as doesn’t fit through letterbox. Slightly inconvenient as I had to collect from the post office. Spec Savers send them in a longer box that easily fit through the post. Lenses dry out towards the end of the day but would recommend still.

By from Unknown location on 18.12.2018 15:59

Company replied:

Hello Geraldine, Thank you for your feedback. I am sorry that our box was unable to fit through your letterbox. We are currently in the process of introducing a new slimline packaging for our smaller packed lenses. Therefore there should then be no issues in the future to post your item. We hope to start using these in the next few months. Thanks again, Kind regards Hayley

, 19.12.2018 19:16

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.