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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14158
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15675 customer reviews
4.8

Customer Reviews

Showing 551-600 of 15,675 items.
Reliable

Ordered two sets and they arrived promptly. I received a reminder to reorder so I did and they had my prescription correct and it arrived very quickly despite Easter bank holiday.

By from Unknown location on 17.04.2023 17:37

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From start to finish ordering is simple…

From start to finish ordering is simple and easy to do. I popped my prescription onto the order form and they were through my door 3 days later.

By from Unknown location on 17.04.2023 15:48

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Great service

Great service, speedy delivery and well informed updates from purchase to delivery.

By from Unknown location on 17.04.2023 13:47

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Regularly get supplies and always great…

Regularly get supplies and always great service

By from Unknown location on 16.04.2023 16:35

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Excellent service

Excellent service

By from Unknown location on 16.04.2023 15:50

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Quick professional service as always

Quick professional service as always. Ordered and delivered within 48hours

By from Unknown location on 16.04.2023 10:22

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Fast delivery

Fast delivery, good prices

By from Unknown location on 15.04.2023 16:04

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Always a great service

Always a great service, but recently out of stock on lenses I use

By from Unknown location on 15.04.2023 15:57

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Easy and very quick

The transaction was easy and very quick. I chose contact lenses for my son. Navigation through website was very easy. Lenses are good aswell

By from Unknown location on 15.04.2023 01:34

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Nothing is too much trouble

Nothing is too much trouble. Lovely helpful staff xx

By from Unknown location on 14.04.2023 14:54

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Using this company for 20 years

Using this company for 20 years Never let me down

By from Unknown location on 13.04.2023 23:32

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Lenses arrived quickly and they are…

Lenses arrived quickly and they are great value for money.

By from Unknown location on 13.04.2023 17:28

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Great value

Easy to order, super fast delivery and great value for money. Have been a customer for many years!

By from Unknown location on 13.04.2023 16:51

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Prompt delivery ,quality products,great…

Prompt delivery ,quality products,great price ,very polite staff personally I can't praise this company enough

By from Unknown location on 12.04.2023 09:25

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Consistently good

Quick, convenient and good quality. Been ordering here for years and always happy.

By from Unknown location on 11.04.2023 19:45

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Already ordered many times in…

Already ordered many times in Contactlenses.co.uk which a very good company. And excellent after service

By from Unknown location on 11.04.2023 17:14

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Perfect

Effortless ordering, speedy delivery, perfect

By from Unknown location on 11.04.2023 16:35

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Speed of service is very good.

Speed of service is very good.

By from Unknown location on 10.04.2023 16:52

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Excellent fast delivery

Excellent fast delivery

By from Unknown location on 10.04.2023 08:34

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Always good and on time

Always good and on time

By from Unknown location on 10.04.2023 08:10

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I paid extra for next day delivery

I paid extra for next day delivery, but they took several days to arrive. However they were very apologetic about it, and refunded me the entirety of my post and packing.

By from Unknown location on 10.04.2023 03:20

Company replied:

Hello Ben, Thank you for your review. I am sorry your order did not arrive when expected, we were not aware of this so thank you for bringing this to our attention. One of our support team will be in touch to resolve this. Apologies again and for any inconvenience caused. Kind regards Hayley

Hayley Brown, 13.04.2023 19:08

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As always

Right product, delivered swiftly.

By from Unknown location on 09.04.2023 17:06

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Excellent service always!

Excellent service always!

By from Unknown location on 09.04.2023 16:30

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Efficient service and delivery

Efficient service and delivery. Great price. Comfortable to wear

By from Unknown location on 09.04.2023 16:25

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Quick excellent service

Quick excellent service. I've ordered my lenses from your site for years and the the service hasn't changed.

By from Unknown location on 09.04.2023 09:43

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Definitely 👍🏾 recommend

I’ve been buying contacts from Contactlenses for over 5 years, speedy, great customer service. Definitely recommend 🤘🏾

By from Unknown location on 08.04.2023 16:09

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I have been using this site for years.

I have been using this site for years. We'll priced. Delivery on time. And it allows me to experiential with a different brand as my prescription changes without any drama.

By from Unknown location on 07.04.2023 16:10

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Your service is second to none.

Your service is second to none.

By from Unknown location on 07.04.2023 15:49

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Fast delivery great price!

Fast delivery great price!

By from Unknown location on 06.04.2023 18:55

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It is always a pleasure to order from…

It is always a pleasure to order from this site as they always deliver products in time n always quality is as said on site!

By from Unknown location on 06.04.2023 18:01

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Always a prompt reliable service.

Always a prompt reliable service.

By from Unknown location on 06.04.2023 17:59

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Perfect place for contacts

Very affordable. Timely delivery. No issues with contact lenses.

By from Unknown location on 04.04.2023 21:23

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Always excellent service from this…

Always excellent service from this company - can't fault them at all. Many thanks!

By from Unknown location on 04.04.2023 15:55

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I have used contact lenses.co.uk for…

I have used contact lenses.co.uk for years now - always great service and no problems.

By from Unknown location on 04.04.2023 15:55

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Very recommended

Very recommended, I’ve used for ten years now and no problems, only delivery whilst the post office strikes but that’s not the websites fault . Highly recommend

By from Unknown location on 04.04.2023 15:48

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Very bad

Very bad, I used to buy my lenses from you but I found an other cheapest shop but after few times they started delivery late. My last experience with your company was the same, I ordered my contact lenses and only after 2 days it was processed and delivered 4 days later. Because of that I’ll not order anymore with this company.

By from Unknown location on 03.04.2023 15:55

Company replied:

Hello. Thank you for your feedback. I am sorry your order did not arrive as quickly as you had expected. We do provide an estimated despatch date at the time of ordering. I can see your lenses are a non-stock toric lens which is the reason for the slightly longer despatch / delivery times. Again I apologise for any inconvenience caused. Kind regards Hayley

Hayley Brown, 05.04.2023 19:13

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Speedy delivery .

Speedy delivery . Ordering contact lenses from this company really couldn't be easier. I get the lenses I want, exactly when I want them. Great value too

By from Unknown location on 03.04.2023 15:52

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Super cheap and quick delivery

I've ordered from contactlenses.co.uk a number of times now. Super cheap and quick delivery.

By from Unknown location on 03.04.2023 15:49

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Excellent customer service

Excellent customer service, emails are answered promptly and a problem I had with my lenses was swiftly and efficiently sorted out. Have been a customer for many many years and wouldn't consider ordering my lenses from any other company. Well done!!

By from Unknown location on 02.04.2023 19:43

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Excellent as always

Excellent as always. Great quality and arrived double quick

By from Unknown location on 02.04.2023 08:12

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Fast service

Fast service. Very happy with the lenses, comfortable.

By from Unknown location on 01.04.2023 20:06

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Always super fast service.

I've been using for years and have never been disappointed. Great value and great service,

By from Unknown location on 01.04.2023 16:49

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Very helpful service

Very helpful service

By from Unknown location on 01.04.2023 09:16

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I usually buy my lenses from here

I usually buy my lenses from here. Was down to my last 2 pairs of dailies. Reason I buy from here is they provide next day delivery over a certain spend. I ordered on Monday patiently waiting until delivery was on Thursday! Obviously it will depend on when the courier received the item but still when you use lenses daily it’s not a good customer experience when there’s a delay receiving them.

By from Unknown location on 31.03.2023 15:59

Company replied:

Hello. Thank you for your review. We offer free delivery on orders over a certain amount spent. Our orders are sent on a first class delivery, which although this means the order arrives within 1-2 days usually, this can sometimes take a day or 2 longer. To guarantee next day delivery, this would be an additional charged fee. I am sorry your order did not arrive as quickly as it usually does and apologies for the inconvenience caused. Kind regards Hayley

Hayley Brown, 05.04.2023 19:17

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Very friendly staff

Very friendly staff

By from Unknown location on 30.03.2023 23:41

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Excellent service

Excellent service. I have ordered twice now online from this company and can’t complain. It was easy to choose online which lenses I required, payment was made and delivery was received the next day. Brilliant! I also use their reminder service so that I order my lenses 7 days before running out.

By from Unknown location on 29.03.2023 22:49

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Great service as usual.

Great service as usual.

By from Unknown location on 29.03.2023 18:41

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Had due to a despatch error I was…

Had due to a despatch error I was without correct lenses for the best part of a month. However it is been resolved to my satisfaction. I was told by customer service that I had ordered my correct power and they told me what I had ordered. It was a despatch error of some sort.

By from Unknown location on 29.03.2023 10:25

Company replied:

Hello. Thank you for your feedback. I apologise for the delay in your lenses reaching you. I can see the order you placed originally was ordered incorrectly and they had to be replaced in your corrected prescription. Unfortunately once confirmed with us the powers you needed, these were then not instock. I can see a temporary order was sent to you to avoid any more inconvenience. Its great to hear you are now satified with the service and outcome. Kind regards Hayley

Hayley Brown, 29.03.2023 12:44

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order came very late

The order came very late even though it said 2-3 days shipping. It only came until after I made a complaint online, and I don’t think that was a coincidence. I will still be ordering however, as these lenses are the cheapest I’ve seen, and I’m struggling financially at the moment.

By from Unknown location on 28.03.2023 20:08

Company replied:

Hello Sideena, Thank you for your feedback. I am sorry your order took a little longer to arrive than expected. I can confirm your order left us the same day you ordered with us. We sent your order using Royal Mail first class which usually takes 2-3 days, however on occasions can take a little longer. I apologise for any inconvenience caused. Kind regards Hayley

Hayley Brown, 29.03.2023 12:33

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very quick dispatch

very quick dispatch , great quality and price.

By from Unknown location on 28.03.2023 19:36

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.