Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14159
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15676 customer reviews
4.8

Customer Reviews

Showing 6,851-6,900 of 15,676 items.
Always great and quick service. Really friendly staff

Always great and quick service

By from Unknown location on 21.03.2018 16:31

Was this review helpful to you? Yes or No

Excellent service & delivery

Excellent service & delivery. I have placed an order every month for the last 3 year and have never had any problems!

By from Unknown location on 21.03.2018 15:44

Was this review helpful to you? Yes or No

I made two duplicate orders to my home…

I made two duplicate orders to my home and asked to cancel the order within 15 minutes of making it, but they still sent the contact lenses. The contacts I recieved had very old manufacturing dates 2014/15. I feel like the site is ecommerce focused primarily and offers cheap lenses with a sacrifice on service and quality.

By from Unknown location on 21.03.2018 15:16

Company replied:

Hello, We are very sorry that we sent you 2 orders when you required only 1. They were set up on different accounts with different details and so we missed the duplicate order. Contact lenses can have expiry dates many years ahead of the manufacturing date. We will, however, investigate this further. Customer service is very important to us and we want all our customers to have a great experience with us. It is very regrettable that you have not had that with us on this occasion and we will be in contact to discuss this further. Kind regards, Contactlenses.co.uk

, 21.03.2018 15:58

Was this review helpful to you? Yes or No

Fast delivery but contacts are quite soft..hard to put in

Contacts came really fast-next day but after using visionexpress contacts for years I noticed that these are much softer , so harder to put in. Destroyed 2 pairs before managed to put them in .Contacts kept sticking to my finger and did not want to get it. Maybe I just need more practise ...will see..

By from Unknown location on 21.03.2018 08:20

Company replied:

Hi Indira, Thanks for your order and happy to hear they arrived quickly! Sorry to hear that you are having an issue with your new lenses. It can take a little time to get used to a different brand of contact lenses as they are all a little different. Our customer support team will be in contact to discuss this further. Kind regards, Contactlenses.co.uk

, 21.03.2018 16:07

Was this review helpful to you? Yes or No

Excellent

Excellent, super fast delivery every time.

By from Unknown location on 20.03.2018 21:25

Was this review helpful to you? Yes or No

I have been using this service for…

I have been using this service for years. They’ve never lay me down.

By from Unknown location on 20.03.2018 19:20

Was this review helpful to you? Yes or No

Excellent!!

I have been ordering lenses from this website for many years now. Always a brilliant service and if there are any issues, these are resolved very quickly. Plenty of lenses to choose from. Something for everyone. Nice layout of the website, straight forward ordering process and very quick delivery! More than happy with Contactlenses.co.uk Super pleasant experience!

By from Unknown location on 20.03.2018 18:32

Was this review helpful to you? Yes or No

Easy as you like

From ordering to front door in less than two days. Website is easy to use with ability to reorder last order for convenience.

By from Unknown location on 20.03.2018 18:27

Was this review helpful to you? Yes or No

Superb service every order.

Delivered next day. Spot on service Spot

By from Unknown location on 20.03.2018 17:26

Was this review helpful to you? Yes or No

Easy reorders

Easy reorders, prompt despatch and international delivery option

By from Unknown location on 20.03.2018 17:23

Was this review helpful to you? Yes or No

Order was delivered promptly and the…

Order was delivered promptly and the quality of the own brand daily lens was very good.

By from Unknown location on 19.03.2018 23:53

Was this review helpful to you? Yes or No

Daily disposables

Great product and a great price. Will use again and again

By from Unknown location on 19.03.2018 20:38

Was this review helpful to you? Yes or No

Really simple to order

Really simple to order - they had my last order on file. Arrived within a couple days. great service

By from Unknown location on 19.03.2018 17:08

Was this review helpful to you? Yes or No

I think they are very comfy and cheap

I think they are very comfy. And obviously very cheap. Would definitely recommend these contact lenses to anybody. I have dry eyes but I have no problems with the soft lenses

By from Unknown location on 19.03.2018 15:41

Was this review helpful to you? Yes or No

Quick delivery

Quick delivery, well packaged, easy to deal with.

By from Unknown location on 19.03.2018 15:14

Was this review helpful to you? Yes or No

Great service and delivery times

Great service and delivery times. Highly recommend.

By from Unknown location on 18.03.2018 18:23

Was this review helpful to you? Yes or No

Excellent shipment!

Excellent shipment!! Been sent on Monday and I've received on Tuesday!!! Contacts fit perfectly love it. I will be ordering every month.

By from Unknown location on 18.03.2018 15:21

Was this review helpful to you? Yes or No

Good price

Good price, fast delivery, good product.

By from Unknown location on 18.03.2018 15:06

Was this review helpful to you? Yes or No

Always great service

Always great service, great products.

By from Unknown location on 18.03.2018 15:05

Was this review helpful to you? Yes or No

Excellent customer service and super…

Excellent customer service and super fast delivery

By from Unknown location on 17.03.2018 21:45

Was this review helpful to you? Yes or No

Took exactly 1 week to arrive

Took exactly 1 week to arrive, never mind next day. When I rang to chase the lenses up was told to chase them up myself. Not very good customer service!

By from Unknown location on 17.03.2018 09:19

Company replied:

Hello Janet, Thank you for your order and I am so sorry that your order took a week to be delivered. Your order was sent with Royal Mail First Class delivery the same day as the order was placed. Due to the snow and backlog with Royal Mail deliveries, orders were taking longer than usual to arrive. We asked you to check with neighbours and for a calling card and to call us back if you did not locate your order. We did not hear back from you so assumed your order had been delivered. I am really sorry for the delay, usually, Royal Mail is really quick. I also apologise if you felt we were not as helpful as we could have been. We do appreciate all feedback and will use it to improve our service. Kind regards, Sophie Contactlenses.co.uk

, 20.03.2018 17:28

Was this review helpful to you? Yes or No

I have bought my lenses from…Contactlenses uk

I have bought my lenses from Contactlenses uk for as long as I remember, I can honestly say that I have never had any reason to complain. I order, they deliver the next day. They also offer remarkably good value for money!

By from Unknown location on 17.03.2018 08:34

Was this review helpful to you? Yes or No

Website easy to use

Website easy to use. Good prices & speedy delivery. Excellent!

By from Unknown location on 17.03.2018 07:58

Was this review helpful to you? Yes or No

Super fast efficient delivery and…

Super fast efficient delivery and service , reasonable price

By from Unknown location on 16.03.2018 23:32

Was this review helpful to you? Yes or No

Best website for Contacts

Very fast delivery, good prices, I have been ordering from them for a few years now and don't have anything to complain about.

By from Unknown location on 16.03.2018 18:56

Was this review helpful to you? Yes or No

Satisfaction.

Thank you for the prompt delivery and telephone advice you gave regarding a query of mine. Will definitely be ordering my lenses from you again.

By from Unknown location on 16.03.2018 18:04

Was this review helpful to you? Yes or No

Best company ever

Best company ever! Genuinely like soooo amazing! I ordered incorrect lenses, and new ones were sent out next day. I’ve never thought a company would treat customers as well as this one! You should all be so proud 🎉

By from Unknown location on 16.03.2018 15:54

Was this review helpful to you? Yes or No

Easy order

Easy order, rapid delivery great cannot be better.

By from Unknown location on 16.03.2018 15:36

Was this review helpful to you? Yes or No

Really great lenses perfect vision also…

Really great lenses perfect vision also very comftable to wear . I will be ordering more from this company.

By from Unknown location on 16.03.2018 15:17

Was this review helpful to you? Yes or No

What's not to like?

I don't normally do these survey things but Contactlenses.co.uk derserve 5*. Easy to navigate website, good prices and next day delivery. What's not to like?

By from Unknown location on 16.03.2018 06:44

Was this review helpful to you? Yes or No

First class service and very promptf

First class service and very prompt

By from Unknown location on 15.03.2018 15:25

Was this review helpful to you? Yes or No

Excellent service

Excellent service, contact lens solution delivered within 24 hours of ordering.

By from Unknown location on 14.03.2018 21:04

Was this review helpful to you? Yes or No

Purchased few times from here

Purchased few times from here, very good worth 5 stars

By from Unknown location on 14.03.2018 17:28

Was this review helpful to you? Yes or No

Super fast delivery

Delivery is always so quick, and I can wear these contacts all day - they're really comfortable considering the cheaper price!

By from Unknown location on 14.03.2018 16:49

Was this review helpful to you? Yes or No

It was easy to order and they came when…

It was easy to order and they came when expected.

By from Unknown location on 14.03.2018 15:41

Was this review helpful to you? Yes or No

Great service

Great service. Quick delivery. Good price.

By from Unknown location on 14.03.2018 15:19

Was this review helpful to you? Yes or No

Usually the company is fantastic in…

Usually the company is fantastic in delivering my lenses well within a 48 hour window however I had a recent experience where the shipping date was a month after I had ordered it. Luckily I checked this and informed the company who rectified it within 1 week however it was an inconvenience so hopefully won't happen again

By from Unknown location on 14.03.2018 15:15

Company replied:

Hi Ed, Thanks for being a customer of Contactlenses.co.uk. I am very sorry for the delay with your last order. We were waiting for a large delivery of your lenses to come in. They actually came in much quicker than we expected and I am sorry that you had to contact us to get them shipped. This is not the norm and do apologise for the inconvenience. I am confident that next time you order we will be back to our usual speedy despatch! Kind regards, Sophie Contactlenses.co.uk

, 16.03.2018 17:05

Was this review helpful to you? Yes or No

Great value

Great value, always speedy and accurate.

By from Unknown location on 14.03.2018 10:28

Was this review helpful to you? Yes or No

excellent service

The contact lenses have always been delivered promptly and correctly.

By from Unknown location on 14.03.2018 08:24

Was this review helpful to you? Yes or No

Excellent service thank you x

Excellent service thank you x

By from Unknown location on 13.03.2018 18:45

Was this review helpful to you? Yes or No

Excellent service

Excellent service, as usual!

By from Unknown location on 13.03.2018 15:40

Was this review helpful to you? Yes or No

Excellent as always

Excellent as always

By from Unknown location on 13.03.2018 15:37

Was this review helpful to you? Yes or No

very slow delivery on this occasion

very slow delivery on this occasion

By from Unknown location on 13.03.2018 15:19

Company replied:

Hello Frances, Thank you for your order and for taking the time to leave a review. Really sorry that on this occasion your lenses took longer to arrive than usual. The lenses were out of stock (we did let you know an expected despatch date when ordering, perhaps this was missed). Sorry for any inconvenience this caused. I do hope you consider us for future purchases as am sure next time you order we will be back to our usual speedy delivery! Thanks again for your feedback as always useful and helps us improve the service we offer. Kind regards, Sophie Contactlenses.co.uk

, 13.03.2018 15:56

Was this review helpful to you? Yes or No

Very prompt service

Very prompt service

By from Unknown location on 13.03.2018 15:18

Was this review helpful to you? Yes or No

Great products

Great products, quick delivery

By from Unknown location on 13.03.2018 15:16

Was this review helpful to you? Yes or No

I've used this sote for years and found…

I've used this sote for years and found them to be great, delivery always quick and correct product much cheaper than opticians. Only 4 star as delivery used to be free so now begrudge having to pay for it /order more than I need.

By from Unknown location on 13.03.2018 13:07

Company replied:

Hello Andela, Thank you for being a customer of Contactlenses.co.uk and for taking the time to leave a review. It's great to hear that you are happy with the service we provide. I am sorry that we had to introduce the delivery charge on orders under £30. It was with great reluctance, however we could no longer continue to offer free delivery for the smaller orders. We are still very competitive compared to other suppliers. Thanks again for your feedback and we look forward to welcoming you back soon! Kind regards, Sophie Contactlenses.co.uk

, 13.03.2018 16:01

Was this review helpful to you? Yes or No

Very pleased

Very pleased

By from Unknown location on 12.03.2018 20:56

Was this review helpful to you? Yes or No

Very reliable and good value

Have used for year - never a problem. Most competitive prices around - my optician tried to beat the price and couldn't!

By from Unknown location on 12.03.2018 17:14

Was this review helpful to you? Yes or No

Perfect delivery

Perfect delivery

By from Unknown location on 12.03.2018 15:44

Was this review helpful to you? Yes or No

Excellent service.

Excellent service.

By from Unknown location on 12.03.2018 15:37

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.