Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 7,151-7,200 of 15,708 items.
Fast delivery and items as described online

I ordered 30 pairs of contact lenses from Contactlenses.co.uk. The entire process was excellent, the products were well described with photos and technical data. There is a wide variety of choice and the postage is free over a certain amount (I had to pay around £3 I believe) The basket and checkout process was simple and the lenses arrived the very next day. Unfortunately the lenses themselves don't agree with me but this isn't the fault of the merchant. I will buy a different one next time. Thanks!

By from Unknown location on 23.01.2018 15:42

Company replied:

Hi David, Thanks for your order and for leaving such a positive review. Really great to hear you are happy with the service and overall experience. Sorry though that the lenses you ordered did not suit. Our customer support team has been in touch to discuss this further. Kind regards, Contactlenses.co.uk

, 23.01.2018 17:03

Was this review helpful to you? Yes or No

Everyone makes mistakes but still 5*

Ordered before, delivery is really quick! Usually 2 days from ordering it’s received. Last order they forgot one box of lenses so I only had one box of lenses for the one eye instead of the two boxes for both, emailed them and James replied within the hour prolifically apologising and extremely helpful. Misshaps happen but the customer service definitely helped. Would reccomend!

By from Unknown location on 23.01.2018 15:30

Was this review helpful to you? Yes or No

Easy to use site and exceptional time …

Easy to use site and exceptional time from order to delivery. Also a bonus that its a lot cheaper than anywhere else l've found

By from Unknown location on 23.01.2018 15:12

Was this review helpful to you? Yes or No

Great prices and very fast delivery

Great prices and very fast delivery

By from Unknown location on 23.01.2018 10:09

Was this review helpful to you? Yes or No

Quick and simple to order and fast …

Quick and simple to order and fast delivery

By from Unknown location on 22.01.2018 21:37

Was this review helpful to you? Yes or No

Fantastic service

Fantastic service. Swift delivery. Great lenses. I can’t fault this company for their service.

By from Unknown location on 22.01.2018 18:38

Was this review helpful to you? Yes or No

Good range of lenses to choose from

Good range of lenses to choose from, affordable prices and super fast delivery!

By from Unknown location on 22.01.2018 18:05

Was this review helpful to you? Yes or No

Always quick and easy to purchase

Always quick and easy to purchase. Only criticism is that they now charge a delivery fee when it has always been free before

By from Unknown location on 22.01.2018 16:02

Company replied:

Hi Nicola, Thank you for your order and for taking the time to leave some feedback. It is great to hear that you find our service quick and easy. I am sorry that we had to introduce the delivery charge. We do still offer free delivery on orders of £30 or more, however, it became unfeasible to have free delivery on smaller orders. Kind regards, Contactlenses.co.uk

, 23.01.2018 12:38

Was this review helpful to you? Yes or No

Highly recommended

Excellent advice when I telephoned and lenses ordered and delivered very promptly!

By from Unknown location on 22.01.2018 15:35

Was this review helpful to you? Yes or No

Thanks

Thanks, guys, all brilliant as usual - easy, fast and reliable, fair prices and quality product. My postman even attached the box to the door as it didn't quite fit in the letterbox. Actually, maybe check the compatibility of the boxes with the letterbox sizes, it would be sweet if it could fit for sure.

By from Unknown location on 22.01.2018 15:33

Company replied:

Hello, Thanks for being a customer and for your recent order and feedback. Great to hear that you are happy with the service we provide. Our boxes are designed to be letterbox friendly and I am sorry the box doesn't quite fit. Our support team will be in contact to discuss this further. Kind regards, Contactlenses.co.uk

, 23.01.2018 12:29

Was this review helpful to you? Yes or No

Excellent service

Excellent service. Lenses are extremely reasonably priced too. Use them all the time now.

By from Unknown location on 20.01.2018 17:33

Was this review helpful to you? Yes or No

Top quality service

Mega fast delivery very well packaged never had a problem would recommend to anyone

By from Unknown location on 20.01.2018 16:00

Was this review helpful to you? Yes or No

Please use a smaller box if possible in …

Please use a smaller box if possible in future. I ordered 4 packs of lenses and they normally come in a box which fits my post box. This time, the box was bigger, could not be posted through my door, so I ended up having to collect the lenses from the post office depot - not good.

By from Unknown location on 20.01.2018 10:45

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. I am really sorry to hear that your box didn't fit through your postbox this time. We haven't made any changes to our boxes so I am unsure what has happened here. I apologise for the inconvenience caused by you having to collect your lenses. Our customer support team will be in contact to discuss this further. Kind regards, Contactlenses.co.uk

, 20.01.2018 13:17

Was this review helpful to you? Yes or No

I LOVE THE PRODUCT AND THE PRICE WAS …

I LOVE THE PRODUCT AND THE PRICE WAS REASONABLE WOULD RECOMMEND TO FRIENDS AND FAMILY

By from Unknown location on 20.01.2018 09:47

Was this review helpful to you? Yes or No

As always excellent fast service

As always excellent fast service. Thank you

By from Unknown location on 19.01.2018 23:23

Was this review helpful to you? Yes or No

2nd time purchasing and excellent …

2nd time purchasing and excellent experience again. Lenses served next day, and cost less than I was paying through Boots scheme.

By from Unknown location on 19.01.2018 21:38

Was this review helpful to you? Yes or No

Totally Recommend

I would totally recommend the Expression lenses. The 'dark brown' colour is perfect.

By from Unknown location on 19.01.2018 16:17

Was this review helpful to you? Yes or No

Very happy with the service and product …

Very happy with the service and product received - will definitely recommend this company to friends/family.

By from Unknown location on 19.01.2018 15:15

Was this review helpful to you? Yes or No

Fantastic service always delivered the …

Fantastic service always delivered the next day!Thank you

By from Unknown location on 19.01.2018 11:28

Was this review helpful to you? Yes or No

Always an excellent and speedy service

Always an excellent and speedy service, never any issues

By from Unknown location on 19.01.2018 02:50

Was this review helpful to you? Yes or No

I shop online alot and this site is …

I shop online alot and this site is probably the most reliable.......guaranteed quick delivery.

By from Unknown location on 18.01.2018 18:06

Was this review helpful to you? Yes or No

Always an excellent service

Always an excellent service, Totally competent. Never had a problem. I recommend to everyone who needs contact lenses. Can't beat them on price or service.

By from Unknown location on 18.01.2018 15:43

Was this review helpful to you? Yes or No

Purchased from here for years and …

Purchased from here for years and always happy with prices abs service but that will be my last order as price has increased and added postage cost now too, also delivery took longer will not use again, will look for new supplier

By from Unknown location on 18.01.2018 15:30

Company replied:

Hi Kelly, Thank you for your order and for taking the time to leave a review. I am really sorry to hear that you are no longer happy with the service we provide. The price of your lenses has not risen, however, we have introduced a delivery charge for orders under £30. Last time you ordered your lenses were not in stock which is why they took longer than usual to be delivered. Our support team will be in contact to discuss this further as it would be very regrettable to lose a long-standing customer such as yourself. Kind regards, Contactlenses.co.uk

, 18.01.2018 16:25

Was this review helpful to you? Yes or No

Never had a issue with this company

Never had a issue with this company, fast and very reliable

By from Unknown location on 18.01.2018 15:25

Was this review helpful to you? Yes or No

Always excellent service

Always excellent service, superfast delivery. Thank you very much!

By from Unknown location on 17.01.2018 17:57

Was this review helpful to you? Yes or No

quick

quick, accurate, reliable, thanks

By from Unknown location on 17.01.2018 17:39

Was this review helpful to you? Yes or No

Highly recommend - Excellent Service!

Excellent service! I’ve been ordering for few years now and have never been let down. The delivery service is super speedy! Quick and easy to reorder.

By from Unknown location on 17.01.2018 16:21

Was this review helpful to you? Yes or No

Great service

Great service, next day delivery and always a good price.

By from Unknown location on 17.01.2018 15:52

Was this review helpful to you? Yes or No

So quick

So quick. I ordered at 12pm on Tuesday and got it at 12pm on Wednesday. Thank u millions. Great value too

By from Unknown location on 17.01.2018 13:57

Was this review helpful to you? Yes or No

swift delivery

very quick, no fuss, all good :)

By from Unknown location on 17.01.2018 13:40

Was this review helpful to you? Yes or No

Excellent

Excellent, good quality lenses & speedy deliver

By from Unknown location on 17.01.2018 12:39

Was this review helpful to you? Yes or No

Have used this company for approx 3 …

Have used this company for approx 3 years and have never had a problem with them. The ordering is simple and quick as is the delivery. I have never had to return anytjing as orders have always been correct and of good quality. No hesitation in recommending them and their products and services.

By from Unknown location on 16.01.2018 22:36

Was this review helpful to you? Yes or No

Always reliable and speedy delivery!

Always reliable and speedy delivery!

By from Unknown location on 16.01.2018 17:17

Was this review helpful to you? Yes or No

Always arrive the next day and parcel …

Always arrive the next day and parcel fits through the door - no messing around collecting.

By from Unknown location on 16.01.2018 15:55

Was this review helpful to you? Yes or No

Easy to use website

Easy to use website, ordered 10 am arrived by post the next day !

By from Unknown location on 16.01.2018 15:27

Was this review helpful to you? Yes or No

Fabulous service...

Fabulous service.... lenses came the next day! And at a very reasonable price too... so easy to order with a wide range of choice I’ll definitely be ordering from here again

By from Unknown location on 16.01.2018 09:35

Was this review helpful to you? Yes or No

Shopping with contactlenses.co.uk is Great service

Shopping with contactlenses.co.uk is very good as the lenses are usually delivered the next day so great service however prices have increased and now charge for postage if spend under £30 which i do. Customer service is excellent as i ordered the wrong contact lenses once in error so rang them as was advised not to worry and replacement lenses were delivered the very next day at no extra cost and did not have to return the incorrect ones.

By from Unknown location on 16.01.2018 09:33

Company replied:

Hi Debra, Thank you for being a customer of Contactlenses.co.uk and for taking the time to leave a review. Great to hear that you are happy with the service we provide! We do try and keep prices as low as possible and I am sorry that we introduced the delivery charge for orders under £30. It had become unfeasible to continue to offer the free delivery on smaller orders. Thanks for your feedback and I hope you continue to be a customer as we do believe we offer a great service and value for money. Kind regards, Sophie Contactlenes.co.uk

, 16.01.2018 11:14

Was this review helpful to you? Yes or No

Very quick delivery

Very quick delivery. I ordered a cheaper option on contact lenses to those I usually use as they were at a price where I could try them without feeling I'd lost money if I wasn't happy with them. For sure I will be purchasing these again, they were better than my usual brand! Thank you for an excellent service and I'll definitely be using you going forward.

By from Unknown location on 15.01.2018 19:01

Was this review helpful to you? Yes or No

So easy to reorder and incredibly quick …

So easy to reorder and incredibly quick delivery.

By from Unknown location on 15.01.2018 18:59

Was this review helpful to you? Yes or No

Easy to order delivered the next day

Easy to order delivered the next day! Cost effective - Awesome.

By from Unknown location on 15.01.2018 17:37

Was this review helpful to you? Yes or No

Great as always!

Great as always!

By from Unknown location on 15.01.2018 16:13

Was this review helpful to you? Yes or No

Very easy service to use

Very easy service to use, for a very excellent price. Got the delivery very we quickly with 48 hours if making order.

By from Unknown location on 15.01.2018 15:48

Was this review helpful to you? Yes or No

Very easy to reorder and arrived within …

Very easy to reorder and arrived within a day or so of ordering.

By from Unknown location on 15.01.2018 15:37

Was this review helpful to you? Yes or No

Easy to order & great VFM

Easy to order, easy to re-order and great value for money

By from Unknown location on 15.01.2018 15:29

Was this review helpful to you? Yes or No

Always quick and effortless with great …

Always quick and effortless with great prices

By from Unknown location on 15.01.2018 15:28

Was this review helpful to you? Yes or No

A true five star company.

I've used this company for lenses for a few years and have always found them to be brilliant. They have a large choice of lenses but lots of helpful info allows you to see the differences quite clearly. The ordering process is very clear, quick and simple. Prices are very good. Delivery is fast and everything is always packaged properly. I've recommended them to many others and will continue to do so.

By from Unknown location on 15.01.2018 10:30

Was this review helpful to you? Yes or No

A great service

A great service; efficient; fast; price seems good and free postage

By from Unknown location on 12.01.2018 20:46

Was this review helpful to you? Yes or No

Very good service

Very good service , I’m very happy, and I will order again from you .

By from Unknown location on 12.01.2018 19:40

Was this review helpful to you? Yes or No

Reliably good

I’ve used contactlenses.co.uk now for a number of years . Prices and service are both fab totally recommend

By from Unknown location on 12.01.2018 17:47

Was this review helpful to you? Yes or No

Fast service

Fast service

By from Unknown location on 12.01.2018 07:49

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.