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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 7,901-7,950 of 15,708 items.
Incredibly simple and quick …

It's incredible how simple and quick their service is. Everything is explained well and items are dispatched immediately. I only shop for my lens here and have never had my lens out of stock or a problem with delivery. The ease of my shop is HEAVEN!

By from Unknown location on 18.08.2017 22:37

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Excellent service as usual.

Excellent service as usual.

By from Unknown location on 18.08.2017 11:06

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Quick and easy, very pleased

The order was very easy to make, arrived really promptly. Very please with the product.

By from Unknown location on 18.08.2017 07:19

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Always reliable and trustworthy

Always reliable and trustworthy. They have never let me down.

By from Unknown location on 17.08.2017 16:20

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Very quick next day delivery

Very quick next day delivery, price has gone up slightly recently though.

By from Unknown location on 17.08.2017 15:24

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Used to be free delivery

Used to be free delivery. Now suddenly it isn't. Will now look elsewhere.

By from Unknown location on 16.08.2017 19:19

Company replied:

Hello Mandy, Thank you for your feedback. It is unfortunate that we have had to recently introduce a postage fee for orders under the value of £30. With the continued price rises to us, we were unable to continue to absorb these costs and therefore a £3 delivery fee has been introduced. To confirm, any order value of £30 and over qualifies for our free first class delivery. Apologies again, Kind regards Hayley

, 17.08.2017 15:51

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Excellent service

Excellent service, contact lenses arrived within a day of placing the order. Will definitely purchase from this company again.

By from Unknown location on 16.08.2017 18:33

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I love it

I love it , delivery comes so quick contacts very comfortable I could wear them all day, The only thing I wish that could happen is we could get commission every time we buy or something in return,

By from Unknown location on 16.08.2017 17:41

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Perfect seller

Perfect seller

By from Unknown location on 16.08.2017 16:06

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Very speedy despatch and delivery

Very speedy despatch and delivery! Recommend to anyone.

By from Unknown location on 16.08.2017 12:45

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Very fast delivery!

Very fast delivery!

By from Unknown location on 16.08.2017 05:50

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Years of fantastic service

Having been using contactlensedirect for many years and have had many many excellent experiences. The crystal monthly lenses that I use are comfortable and will stay comfortable through a 10h+ day

By from Unknown location on 15.08.2017 21:33

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Brilliant service!

Brilliant service!

By from Unknown location on 15.08.2017 20:24

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Excellent service and product,will …

Excellent service and product,will definitely be using them again

By from Unknown location on 15.08.2017 17:24

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Very fast service

Very fast service, perfect lenses :) will use again and recommend

By from Unknown location on 15.08.2017 17:18

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Crystal hydro dailies

Crystal hydro dailies this by far the best contact lens site I have ordered from(tried lots) and been wearing lenses for many years fast service excellent prices

By from Unknown location on 15.08.2017 17:03

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recieved my lenses earlier than …

recieved my lenses earlier than expected . great service verry happy with it 😊

By from Unknown location on 15.08.2017 16:44

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Excellent service as always

Excellent service as always

By from Unknown location on 15.08.2017 15:49

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JUST WHAT I ORDERED

This is the third time that I have ordered contact lens solution from contactlenses.co.uk now and my opinion hasn't changed at all. Easy ordering system on their website (you can click the 're-order' button if you want the same as last time), delivery is quick and items came through in good condition with no problems. This time I was out when the package was delivered but it wasn't a problem as it was delivered by Royal Mail and they put a card through and I just picked up the package from my local depot. I definitely would recommend this site.

By from Unknown location on 15.08.2017 07:59

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Fantastic product and very quick …

Fantastic product and very quick service,,

By from Unknown location on 14.08.2017 20:20

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Am very much satisfied with your …

Am very much satisfied with your product and delivery on time thanks

By from Unknown location on 14.08.2017 19:11

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Excellent service!

Years of hassle free service and always prompt delivery. My most recent order got lost on the post though, right before I was due to go on holiday. I emailed to see if anything could be done and within a day Andrew had re-sent my oder. He even made sure it would get to me before I had to leave for my flight the next day. Absolutely excellent customer service and yet another reason I'll be recommending this company to fellow contact lens wearers.

By from Unknown location on 14.08.2017 17:00

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Excellent service

Excellent service

By from Unknown location on 14.08.2017 16:50

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Great service

Great service, good prices.

By from Unknown location on 14.08.2017 16:21

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Brilliant speedy delivery every time.

Brilliant speedy delivery every time.

By from Unknown location on 14.08.2017 15:52

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Amazing service

Fabulous- order one day & lenses arrive the next. What's not to like?!

By from Unknown location on 14.08.2017 15:43

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Brilliant value for money

Brilliant value for money. Very comfortable lenses. Fast delivery too.

By from Unknown location on 14.08.2017 15:40

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Fast and reliable

Fast and reliable

By from Unknown location on 14.08.2017 10:06

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Great as always a shame about having to pay postage

Great as always a shame you now need to pay postage, would have preferred to pay a little more a box, acknowledging prices have changed very little over time.

By from Unknown location on 13.08.2017 20:03

Company replied:

Hello David, Its great to hear you are pleased with our service. It is unfortunate that we have had to recently introduce a postage fee for orders under the value of £30. With the continued price rises to us, we were unable to continue to absorb these costs. I can see that due to the postage fee, you decided to order a few more boxes of lenses and therefore qualified for free first class postage. Thats great! Thanks again and for your continued custom. Kinds regards Hayley

, 24.08.2017 12:19

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My first contact lenses !

I ordered my first coloured contact lenses. Received them on time as stated. Only worn them once! but they look great, I ordered the grey coloured lenses. Thinking of ordering the Hazel coloured ones next.

By from Unknown location on 12.08.2017 21:25

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Great service and excellent delivery

Great service and excellent delivery - many thanks

By from Unknown location on 12.08.2017 19:28

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Ordered 3.30pm and got my lenses at …

Ordered 3.30pm and got my lenses at 11am the following they. The lenses are nice too and easy to take off which I always struggle with that.

By from Unknown location on 12.08.2017 17:35

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They offer a hassle free service with …

They offer a hassle free service with great communication and fast delivery. Spot on.

By from Unknown location on 12.08.2017 17:30

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Buy every month

Buy every month. Never a problem, quick delivery. Everything perfect

By from Unknown location on 11.08.2017 17:50

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Great Service

Good, easy to use website. Fast ordering and even faster re-ordering. Lenses came within 24 hours. Great service.

By from Unknown location on 11.08.2017 15:13

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New P&P Charges

I have Contactlenses.co.uk for a number of years and have always been greatly satisfied with their products and speed of service. However, I was rather surprised to be charged £3 P&P on my recent order. I used the 'rapid pay' format to pay for my purchase, as I often do. Soon after I received my confirmation email showing that the additional charge had been added to my purchase. I had not received any prior emails informing me of any changes to the P&P. And, because I paid using the Rapid Pay option, my payment went through without any indication of the postage increase. My purchase arrived the next day as it usually does and I was very satisfied with the product. I just feel disappointed that there was no prior communication with regards to the new postage charge. Had I known, I would have ordered more lenses to the value equaling the free postage rate. Unfortunately, too late now.

By from Unknown location on 11.08.2017 12:05

Company replied:

Hi Paul, Thanks for being a customer of Contactlenses.co.uk and great to hear that you have been happy with service and products we provide. I am sorry that you were not made aware at time of purchase about the delivery charge or given an option to add more items to your basket to get free delivery. Our customer support team will be emailing you to get this resolved. Thanks for your feedback, it's appreciated as will help improve our service. Kind regards, Sophie

, 11.08.2017 13:16

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Quick and efficient service as always.

Quick and efficient service as always.

By from Unknown location on 11.08.2017 09:25

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Great service

Great service, very prompt

By from Unknown location on 11.08.2017 09:20

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Speedy delivery

Speedy delivery, fantastic customer service, simply brilliant.

By from Unknown location on 10.08.2017 18:50

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Excellent service

Excellent service. Best price for my lenses. Order and get them within 2 days. Been using them for 5+ years now.

By from Unknown location on 10.08.2017 18:22

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All good

Couldn't fault Contactlenses.co.uk. Comfy contacts and speedy delivery. I've been buying from them for about a year now and have had no problems whatsoever.

By from Unknown location on 10.08.2017 17:19

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No hesitations in recommending

Very convenient, extremely prompt and easy to use. I fully recommend this website for contact lenses.

By from Unknown location on 10.08.2017 15:25

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My order was shipped within the hour …

My order was shipped within the hour and I got it 2 days later. It came well packaged, the lenses have good dates on them and I am thoroughly satisfied with them. I will definitely be ordering more front this company.

By from Unknown location on 10.08.2017 15:24

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Super fast and accurate service

Super fast and accurate service

By from Unknown location on 10.08.2017 09:53

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Fantastic service as always

Fantastic service as always! Thank you!

By from Unknown location on 10.08.2017 09:41

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Great service

Great service

By from Unknown location on 09.08.2017 18:54

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Fast service

Fast service, great products at great prices

By from Unknown location on 09.08.2017 18:32

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Excellent service

Excellent service, ,speedy delivery.

By from Unknown location on 09.08.2017 17:17

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Great service lenses arrive very …

Great service lenses arrive very quickly, never had any problems. Would recommend.

By from Unknown location on 09.08.2017 17:12

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Very easy web site to use

Very easy web site to use, very fast delivery, excellent product,👍👍👍.

By from Unknown location on 09.08.2017 17:11

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.