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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 7,951-8,000 of 15,708 items.
Always a first class service.

Always a first class service.

By from Unknown location on 09.08.2017 15:26

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The contacts arrived within 2 days and …

The contacts arrived within 2 days and where just what I ordered. The only problem was I didn't order vari focals, Will use them for the weekends tho!!

By from Unknown location on 09.08.2017 15:23

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Box was too thick for my door

The product was good as always, and dispatched quickly, but the packaging was too thick to make it through the door and had to go pick it up myself at Royal Mail depot. Other online contact lenses companies pack them in slimmer boxes to avoid this issue.

By from Unknown location on 09.08.2017 15:18

Company replied:

Hello Juan, Thank you for your feedback. I am sorry that your order was unable to be posted through to you. We were aware of the packaging issue shortly after running a new design, however I can confirm that all orders now will be sent in our original slimmer box which fits through all standard sized letter boxes. Your future orders should therefore be hassle free! Apologies again, Kind regards Hayley

, 10.08.2017 11:02

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excellent

excellent value, speedy delivery

By from Unknown location on 09.08.2017 13:55

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Lenses arrived very quickly

Lenses arrived very quickly

By from Unknown location on 09.08.2017 11:14

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Excellent fast and reliable service

Excellent fast and reliable service. Great value for money

By from Unknown location on 08.08.2017 21:08

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Always reliable and fast delivery

Always reliable and fast delivery. Perfect

By from Unknown location on 08.08.2017 21:05

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Very happy thank you quick and easy to …

Very happy thank you quick and easy to make the prchase with delivery within a few days. Perfect

By from Unknown location on 08.08.2017 20:38

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Very quick delivery

Very quick delivery. Easy to reorder. Easy to pay.

By from Unknown location on 08.08.2017 18:59

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Really quick friendly service always.

Really quick friendly service always.

By from Unknown location on 08.08.2017 17:59

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Fantastic

Fantastic, quick and effective service.

By from Unknown location on 08.08.2017 17:24

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Good prices easy ordering and great …

Good prices easy ordering and great service why go else where?

By from Unknown location on 08.08.2017 16:59

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Superb service as always

Superb service as always, that's why I've been coming back for over 10 years! Thank you.

By from Unknown location on 08.08.2017 16:07

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quick delivery

quick delivery. good quality product

By from Unknown location on 08.08.2017 15:53

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Brilliant Service.

I have been a customer of Contact lenses.co.uk for some years and the service is always first class. The lenses are delivered promptly, the lenses are good quality.

By from Unknown location on 08.08.2017 15:06

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Very quick and efficient.

Very quick and efficient.

By from Unknown location on 08.08.2017 14:48

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Super service,always very quick …

Super service,always very quick delivery,never any problems with getting a wrong order,I can highly recommend them as they offer a top class service.

By from Unknown location on 08.08.2017 10:10

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Fast service

I haven't used the lenses as yet but the service is so quick, it's blink and it's there. Used them two or three times before with the same service. Excellent.

By from Unknown location on 07.08.2017 17:39

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Perfect Service every time

Never ever had a problem with contactlenses.co.uk in the 4 years i have been buying from them. the service is always impecable!

By from Unknown location on 07.08.2017 16:35

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Quick delivery

Very easy to order and exceptionally quick delivery. Would use again!

By from Unknown location on 07.08.2017 16:06

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Good quality and very good value

Good quality product. Excellent value. Very professional and quick delivery.

By from Unknown location on 07.08.2017 15:58

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Excellent service and very competitive!

Excellent service and very competitive!

By from Unknown location on 07.08.2017 15:56

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Really good lenses and great price

Really good lenses and great price, I just find it a shame I have to collect them from my post office every month as the box is just slightly too bulky to fit through letter box. I've ordered lenses elsewhere before and has no problem with delivery.

By from Unknown location on 07.08.2017 15:52

Company replied:

Hello Jodie, Thank you for your feedback. I apologise that your order was unable to be posted. I can confirm, that we have just recently switched back to our original, slimmer delivery boxes which will fit through all standard letterboxes. Apologies again, Hayley

, 14.08.2017 09:12

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My first order did not arrive so I …

My first order did not arrive so I called up and the service was great. They redespatched my order to arrive the next day and no extra charge. I've been using this website for years to order my lenses and have never had any problems.

By from Unknown location on 07.08.2017 15:52

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Highly Recommended.

Fast delivery, great price. Highly recommended.

By from Unknown location on 07.08.2017 15:51

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Very fast delivery

Very fast delivery, recieved next day.

By from Unknown location on 07.08.2017 12:27

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Prompt efficient service

Prompt efficient service

By from Unknown location on 07.08.2017 11:32

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Good product and easy ordering

Only used once so far but very happy. Cheaper lenses then I usually buy and very comfortable to wear. Order arrived quickly with no issues.

By from Unknown location on 06.08.2017 15:12

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SPLENDID COLOUR, SPLENDID COMPANY.

I bought the colour turquoise and it was phenomenal, people thought it was my actual eye colour and am black. The only thing was it looked more blue than torquoise, I would recommend this product to anyone who asks. Splendid product, splendid service.

By from Unknown location on 05.08.2017 15:02

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I'd recommend

Easy, cheap, will definitely come back!

By from Unknown location on 05.08.2017 09:58

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Quick delivery and very good price

Quick delivery and very good price. I won't give 5 stars just because I can't see very well at night with the contact lenses but work just fine during the day

By from Unknown location on 05.08.2017 09:31

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Ordered at lunchtime and they arrived …

Ordered at lunchtime and they arrived the next day. Can't get better than that! I've used this company for years and recommend them to all my friends, always the same excellent service. Easy to use website that stores last orders, making reordering easy and quick

By from Unknown location on 05.08.2017 08:12

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Fantastic service very quick!

Fantastic service very quick and on time, definitely recommend these and very reasonable too, use these regularly and company has never let me down very happy customer 😄

By from Unknown location on 05.08.2017 08:09

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Fantastic service

So easy to use and the delivery service so quick, I wouldn't go anywhere else

By from Unknown location on 04.08.2017 18:07

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Fast to deliver

Fast to deliver, next day service

By from Unknown location on 04.08.2017 15:46

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Excellent company

Excellent company, lenses delivered extremely quickly. Very reliable, I have used them several times.

By from Unknown location on 04.08.2017 06:51

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Quick delivery and that was the free …

Quick delivery and that was the free postage one but they came the next day after ordering online and an easy to use website 😊

By from Unknown location on 03.08.2017 22:15

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Fantastic service

Fantastic service, ordered 2pm and were with me the next day, would definitely use again.

By from Unknown location on 03.08.2017 20:34

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Easy, quick, affordable

Quick, easy, affordable. Really quick delivery. Just great

By from Unknown location on 03.08.2017 20:07

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Great service!

Great service!

By from Unknown location on 03.08.2017 17:33

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Great service

Great service, prices are best I can find and normally receive the delivery the next day at no extra cost. Would recommend anyone to use this site

By from Unknown location on 03.08.2017 16:44

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Always a great service.

Always a great service.

By from Unknown location on 03.08.2017 15:24

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Delivery and price is good but these …

Delivery and price is good but these don't stay put in my eye. They move around when I look around. Very disappointing:( But great customer service regarding refund and return. Will try another set to see if there's a difference

By from Unknown location on 03.08.2017 08:07

Company replied:

Hi Louise, Thanks for your review. It's a shame that your lenses were unsuitable for you, but i'm pleased you were happy with our delivery times and pricing. One of our customer support team will be in touch directly to arrange a return and refund on these. Kind regards Hayley

, 03.08.2017 08:13

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Excellent service

Excellent service, very quick delivery even to the far north of Scotland.

By from Unknown location on 03.08.2017 07:31

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Absolutely brilliant.

This company and the lenses are both brilliant. So simple to order and very fast delivery times. Customer service staff are great if you have any queries. Will definitely be using them again.

By from Unknown location on 03.08.2017 06:59

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Great products

Great products. Super quick delivery. Love rhis site!

By from Unknown location on 03.08.2017 02:14

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Value for money

Value for money. Next day delivery. Fantastic service

By from Unknown location on 02.08.2017 22:43

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Great company

Great company. Been using them for years and never had an issue.

By from Unknown location on 02.08.2017 21:15

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Quick delivery

Quick delivery Excellent product Reasonable prices

By from Unknown location on 02.08.2017 19:17

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Contact lenses were great

Contact lenses were great, at half the price of specsavers. Will purchase again.

By from Unknown location on 02.08.2017 19:11

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.