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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 8,001-8,050 of 15,708 items.
Really really quick delivery

Really really quick delivery

By from Unknown location on 02.08.2017 18:39

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Order dealt with quickly and …

Order dealt with quickly and efficiently and received in good time. No complaints and have used this company many times.

By from Unknown location on 02.08.2017 16:18

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Always a quick delivery which is great

Always a quick delivery which is great. Only problem this time was that the postman didn't manage to get the box through the letter box. Not sure if they have got bigger as its never been a problem before. This time I had to drive 4 miles and pay for parking to pick them up at the post office.

By from Unknown location on 02.08.2017 15:57

Company replied:

Hi Tracey, Thank you for your review. Sorry to hear about your delivery issues. I have asked our customer support team to get in touch and update you on our packaging going forward. Apologies again, Hayley

, 02.08.2017 16:03

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Excellent service!

Half the price I was paying at Specsavers and much better quality. Easy to repeat order on website. Super speedy delivery. Totally recommend contactlenses.co.uk

By from Unknown location on 02.08.2017 14:27

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Fantastic turnaround and price

Fantastic turnaround and price, as ever. I'll be back.

By from Unknown location on 02.08.2017 12:28

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Very happy with service and contacts …

Very happy with service and contacts lenses good price

By from Unknown location on 02.08.2017 12:19

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The delivery is super fast and being …

The delivery is super fast and being able to re-order previous order makes the ordering process very easy. I have been using this company for years now and very happy.

By from Unknown location on 02.08.2017 11:27

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I always order my daily contact lenses

I always order my daily contact lenses, the prices are very good and delivery is super fast.

By from Unknown location on 02.08.2017 10:20

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Excellent efficient service as always …

Excellent efficient service as always as well as best prices. Thanks very much !

By from Unknown location on 02.08.2017 09:26

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Excellent

Excellent. Quick and efficient. Good quality lenses.

By from Unknown location on 02.08.2017 08:05

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Excellent service

Excellent service ... contact lenses are brilliant and very reasonably priced ... would definitely recommend to friends and family

By from Unknown location on 02.08.2017 05:57

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Couldn't wish for better shopping …

Couldn't wish for better shopping experience :)

By from Unknown location on 01.08.2017 21:12

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I've been using contactslenses.co.uk on …

I've been using contactslenses.co.uk on and off for years, I've always found ordering very easy and customer service really helpful. Can't fault them.

By from Unknown location on 01.08.2017 21:03

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Quick efficient service

Quick efficient service. Good products sold at low prices!

By from Unknown location on 01.08.2017 20:11

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Efficient as always

Efficient as always, very happy with your service, ordering from you for a few years now, never thought about changing. Thank you!

By from Unknown location on 01.08.2017 16:08

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Very quick delivery and good quality …

Very quick delivery and good quality lenses!

By from Unknown location on 01.08.2017 15:37

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High-quality lenses at a good price …

High-quality lenses at a good price with quick delivery!

By from Unknown location on 01.08.2017 15:36

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Number 1

Never had a issue when ordering my lens great service

By from Unknown location on 01.08.2017 15:23

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Items at a good price

Items at a good price, easy to order, came promptly and well-packaged.

By from Unknown location on 01.08.2017 12:08

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Excellent

Excellent, efficient service.

By from Unknown location on 01.08.2017 10:12

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Fantastic service

Fantastic service, Lenses arrived less than 24 hours after ordering.

By from Unknown location on 01.08.2017 05:06

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Fast and accurate

Fast and accurate

By from Unknown location on 31.07.2017 21:14

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Excellent price

Excellent price, and free next day delivery - can't ask for more than that.

By from Unknown location on 31.07.2017 19:55

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Efficient prompt service

Efficient prompt service

By from Unknown location on 31.07.2017 19:36

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Happy

Excellent service, despatched and received in time stated, also good price and quality .

By from Unknown location on 31.07.2017 18:54

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Great service

Great service, quick and efficient

By from Unknown location on 31.07.2017 18:32

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Normally service is outstanding and …

Normally service is outstanding and amazing. This time, frustratingly- despite having changed my address at all available opportunities, my order got sent to my old house delaying. My receipt of the goods by 2 weeks. Frustrating- probably only a small computer error but meant I didn't get my order in time for my holiday (my fault for leaving it so close but still....annoying)

By from Unknown location on 31.07.2017 18:31

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Excellent product

Excellent product

By from Unknown location on 31.07.2017 16:07

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I only buy my contacts from here

Always get my contacts from here. No fuss. Really fast delivery.

By from Unknown location on 31.07.2017 15:49

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Fantastic service

Fantastic service. I ordered the wrong lenses and messaged company to say could they swap. Lenses already posted but they kindly posted the correct ones also the same day and put a prepaid sticker in to send wrong ones back. Highly recommend this company. Fantastic

By from Unknown location on 31.07.2017 15:46

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Excellent service

Excellent service, fast and reliable

By from Unknown location on 31.07.2017 15:43

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Happy with order and always have used …

Happy with order and always have used this company- will continue to use

By from Unknown location on 30.07.2017 07:44

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Amazing service, highly recommended.

Amazing service. Always super quick delivery. I'm a repeat customer and have bought a variety of products alongside my standard repeat order.

By from Unknown location on 29.07.2017 17:52

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Happy with the item.

Very quick delivery and good packaging. Items as described.

By from Unknown location on 29.07.2017 16:38

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Had to throw them away as they weren't …

Had to throw them away as they weren't multifocal and it wasn't made clear on website.

By from Unknown location on 29.07.2017 12:01

Company replied:

Hello Yvonne, Thank you for your review. I apologise that the lenses you ordered were not suitable for your multifocal use. We encourage wearers to order what they have been prescribed by there optician to avoid wearing an unsuitable lens, and the lens you ordered was a single vision lens. We do however list all multifocal lenses on our website so you will be able to find your prescribed lens there. I can see you have been in touch with our customer support team a few days ago who also offered for you to return your remaining lenses for a refund. Apologies again, once returned a refund can be issued. Kind regards Hayley

, 31.07.2017 09:25

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5 Stars

5 Stars. What else to say?

By from Unknown location on 29.07.2017 06:49

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Love the service

Love the service, Lenses and price as always!

By from Unknown location on 28.07.2017 21:52

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Excellent service

Excellent service, phoned up and delivered next morning

By from Unknown location on 28.07.2017 07:50

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Great service very efficient delivery

Great service very efficient delivery. Website isn't the best to use when wanting to reorder more than one different type of contacts.

By from Unknown location on 27.07.2017 09:25

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Good value

Good value, excellent delivery

By from Unknown location on 26.07.2017 19:07

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Very poor quality service

I had a problem that I think wasn't addressed by the customer service dept. They didn't answer my issues just replied in cut and paste replies and offered a refund. They seemed to me to be more interested in online reputation than customer issues. The customer service assistance at contactlenses.co.uk turned me from disappointed customer to never again customer.

By from Unknown location on 26.07.2017 18:05

Company replied:

Hello Mark, Thank you for your amended review which can now be published. I am sorry that you feel the service we provided was not satisfactory. Our online reputation is of course important to us, however the service we provide directly to our customers is more so. As mentioned in previous conversation with one of our customer support team, we would on this occasion offer you a full refund for the return goods that were not suitable for you. We also provided you with information on how to review our products directly via our website, due to this original post reviewing our products only and no mention of our service or website. Apologies again that you were not happy with your experience with us. Kind regards Hayley

, 01.08.2017 16:24

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Brilliant

Brilliant, fast, reliable service! Fast and easy

By from Unknown location on 26.07.2017 17:05

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Excellent delivery.

Excellent delivery.. not the cheapest but it was urgent I got them, thank you

By from Unknown location on 26.07.2017 15:50

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Quick and easy

The website was easy to navigate and placing my order was quick. My lenses were delivered within 48 hours.

By from Unknown location on 26.07.2017 15:36

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Fantastic

Fantastic service and products! I have been using Contactlenses.co.uk for several months now. I made a mistake when ordering my first batch, but was instantly refunded and sent the correct order (after chatting with a helpful rep who explained what I had done wrong). The lenses are the same brand which I was previously purchasing at a high street opticians, but cost almost HALF THE PRICE. I would (& already have) strongly recommend Contactlenses.co.uk to others.

By from Unknown location on 26.07.2017 15:21

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great service and goods

great service and goods

By from Unknown location on 26.07.2017 10:10

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Easy to use website

Easy to use website, competitive prices, quick and secure delivery.

By from Unknown location on 25.07.2017 16:38

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Job well done

Contact lenses arrived the next day with no problems at all

By from Unknown location on 25.07.2017 16:37

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I have been ordering from …

I have been ordering from Contactlenses.co.uk for several years. Reliable service.

By from Unknown location on 25.07.2017 16:06

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Super quick service and very easy to …

Super quick service and very easy to use.

By from Unknown location on 25.07.2017 15:44

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.