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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 12,051-12,100 of 15,708 items.
Awesome customer service

I was ordering lenses late at night and accidentally ordered wrong strength, one quick email and they swapped them and still had lenses within two days. The lenses themselves are durable and do exactly what you would expect

By from Unknown location on 09.07.2015 18:15

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Excellent service

Excellent service been ordering for many years and have never been disappointed wouldn't go anywhere else.

By from Unknown location on 09.07.2015 14:30

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Excellent site. Clean, fast experience every time.

I've been using the site for as long as it's been around, I think. Never a problem; interface is always clean and usable. Despatch is bewilderingly quick and email on order progress prompt and helpful.

By from Unknown location on 09.07.2015 09:56

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Quick and efficient

It was very quick service.

By from Unknown location on 09.07.2015 00:23

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Brilliant Service!

Competitively priced, ordered one day, delivered the next. What more can you ask?

By from Unknown location on 08.07.2015 16:21

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Good Value

Quick service and good range in stock. Great value

By from Unknown location on 08.07.2015 15:50

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Excellent

Easy to re-order. Quick delivery.

By from Unknown location on 08.07.2015 15:20

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Brilliant

Excellent service, very quick delivery. Lenses price is great and the quality of the lenses is fantastic.

By from Unknown location on 08.07.2015 15:15

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Fantastic Service

Great service, quick dispatch, great price.

By from Unknown location on 08.07.2015 15:08

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Seeing eye to eye!

I was recommended to the contact lens site by my hairdresser. I was a bit sceptical but when i saw the prices i thought i had nothing to lose! Ordering was much simpler than i thought , and very easy - even for me! The order came in perfect condition the following day and i have had no problems with the lenses. They have exactly the same effect as the ones i paid £25 plus a month for through my optician. I can heartily recommend this company.

By from Unknown location on 08.07.2015 15:02

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Very quick and good value

I've been using contactlenses.co.uk for a couple of years now following issues with my previous provider. contactlenses.co.uk provides great service. I use the cheapest dailies and they are really good and also the delivery is super-speedy!

By from Unknown location on 08.07.2015 14:41

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Excellent Service

When I run low of contacts I just call customer services re-order, pay and my supply arrives the very next day. I have been using this service for at least 5 years and the service has always been the same. Friendly, helpful and efficient. Thanks guys.

By from Unknown location on 08.07.2015 14:18

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Excellent service and value for money

Why are a necessity like contact lenses always so expensive through high street opticians??? I've been using contactlens.co.uk for years now and the service and price is next to none! Free next day delivery- no-one offers that!! Keep it up!

By from Unknown location on 08.07.2015 14:12

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Simple straightforward shopping

If you know your prescription, as you should from your regular opticians visit then ordering your lenses could not be easier. I buy one day lenses and monthly for astigmatism. I only order a few and sometimes change brand and type to experience the latest market arrivals. Great service and quick delivery ( stock information displayed accurately on site)

By from Unknown location on 08.07.2015 06:15

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Contact Lenses

A quick easy to use reliable service.

By from Unknown location on 07.07.2015 21:23

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Perfect service

So easy to order, and super quick delivery!!!

By from Unknown location on 07.07.2015 20:56

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Very good

Easy to use and speedy delivery good quality for a fair price

By from Unknown location on 07.07.2015 19:03

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Excellent!!!

I would definitely recommend Contactlenses.co.uk to anyone looking for good quality soft contact lenses and quick delivery at sensible prices!

By from Unknown location on 07.07.2015 17:09

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Reliable, Very Quick

This is the second time I have ordered from Contactlenses.co.uk, but both time I have been extremely satisfied with their services. Very prompt and reliable and their internet site is very easy to use. Well done!

By from Unknown location on 07.07.2015 16:52

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Excellent!

Great contact lens and super fast delivery.

By from Unknown location on 07.07.2015 15:39

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Excellent, speedy service.

I have ordered contact lenses several times now and each time they are delivered next day and correctly. You can't ask for more than that. Thank you and I wouldn't hesitate to recommend you to friends and family.

By from Unknown location on 07.07.2015 15:00

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Quick, quality and great value service!

Makes buying contact lenses very convenient. I get my husband's and my own lenses each month and they always arrive quickly and are great value.

By from Unknown location on 07.07.2015 14:26

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Efficient Service

Excellent efficient service lenses are perfect wouldnt shop any where else. Stress free completely refreshing!!!

By from Unknown location on 07.07.2015 14:17

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Easy order placement

Having used Contactlenses.co,uk on a number of occasions I find their site very easy to use and my order arrived within 2 days. Fantastic

By from Unknown location on 07.07.2015 07:09

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Lenses

Excellent service as always

By from Unknown location on 06.07.2015 19:49

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Excellent Service

I have used contactlenses.co.uk for a long time now, my orders are always correct, always on time. Excellent customer services too.

By from Unknown location on 06.07.2015 18:38

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excellent

quick and no hassle delivery. have been using them for over two years and never had a problem. Hve recommended friends to use this website for lenses.

By from Unknown location on 06.07.2015 18:21

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Excellent service

Quick and excellent service. Once I bought contact lenses with the wrong prescription. I didnt realize they were wrong until I put it on. So I returned the contact lenses (minus the one I have opened) and they sent me new ones straight away, free of charge.

By from Unknown location on 06.07.2015 16:26

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Fantastic service as usual

Excellent service as usual, and quality products provided. I wouldn't buy from anywhere else.

By from Unknown location on 06.07.2015 15:44

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Fast quick and easy

I came across Contactlenses.co.uk after a Google seach. I needed a pair of contact lenses for my wedding day as I did not want to wear my glassses on the day in the photos. I had gone to Vision Express who I have used for years for my eye tesst and contact lenses, however they wanted me to pay £50 just for a consultation. I did a quick Google of how to convert my glasses prescription to one for contact lenses and I placed my order on Saturday night. They were only £7 (I only needed one box as my prescription is the same in both eyes) and they were delivered to my work on the Tuesday. I was very impressed with how quickly they came and the price.

By from Unknown location on 06.07.2015 14:49

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easy to order and arrived quickly

easy to order and arrived quickly

By from Unknown location on 06.07.2015 14:24

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Cheap & reliable

Received my order one day after ordering & saved a lot of money compared with what I used to pay through my optician. Many thanks

By from Unknown location on 06.07.2015 14:19

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Excellent

Easy to find and order contact lenses. Fast delivery.

By from Unknown location on 06.07.2015 13:31

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Great!

Thank you very much. Very quick service - happy customer!

By from Unknown location on 05.07.2015 21:44

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No problems

Always had fast and efficient service. Would recommend

By from Unknown location on 05.07.2015 20:08

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Best service

Very quick delivery and food service. Been using these website for few years now.

By from Unknown location on 05.07.2015 06:54

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Wrong lenses, wrong strength

Can't really say much more than that. Won't be using this site again

By from Unknown location on 04.07.2015 05:45

Company replied:

Hello Imran, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that the lenses you have received are incorrect. The orders we send are checked and scanned at different stages to ensure that the lenses are exactly what has been ordered. It is very regrettable that a mistake has been made and now that we are aware of what has happened we will look to get this resolved for you as soon as possible. Our Customer Support team will be in touch with you on Monday to discuss and investigate this further. Again we are sorry that you are not happy with your last order and hope that we are able rectify this to your satisfaction. Kind regards, Sophie Contactlenses.co.uk

, 04.07.2015 09:55

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Customer Service

Just had a long running battle with Japanese Customs, which was instantly solved by the outstanding and instant customer service provided by Contact Lenses UK. They didn't hesitate to offer a solution. I'm a permanent customer now. Thank you.

By from Unknown location on 04.07.2015 01:36

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Excellent Service

Excellent service - delivered next day

By from Unknown location on 03.07.2015 15:16

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Excellent

To be honest I wasn't expecting my lenses to be very good as they were so cheap I was completely wrong. They are very comfy even when I have them in all day. Would definitely recommend.

By from Unknown location on 03.07.2015 15:02

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Fantastic service.

The whole process, including ordering, is fast and efficient. I am so pleased to have found this service as I often forget to re-order until the last minute. Lenses often arrive the next day! Prices are competitive and the range is brilliant. Thank you for a great service.

By from Unknown location on 03.07.2015 14:40

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Will use again

No messing about. Contacts delivered next day. Brilliant price and service.

By from Unknown location on 03.07.2015 14:07

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Quick and good quality

Quick and,cheap!

By from Unknown location on 03.07.2015 14:02

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Would recommend

Excellent service easy to order online with super fast delivery :)

By from Unknown location on 03.07.2015 13:57

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great product

Great product, reliable service, fast and efficient delivery.

By from Unknown location on 02.07.2015 22:54

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Excellent cheap lenses

I ordered the wrong lenses once. I sent them back and they were replaced straight away with no fuss. They have always bee delivered really quickly.

By from Unknown location on 02.07.2015 19:23

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contact lenses

Excellent service , quick reliable and great value for money. Thanks

By from Unknown location on 02.07.2015 19:15

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1st Class Service

I ordered these and they came the next day. I have been getting them here for years and have always had excellent customer service and super quick delivery.

By from Unknown location on 02.07.2015 14:33

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Always a good service

Lenses are always dispatched very quickly and free delivery is a bonus. Always a good service and always correct items received.

By from Unknown location on 02.07.2015 14:16

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Excellent Service

Could not be faulted.

By from Unknown location on 02.07.2015 14:05

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.