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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
285
based on 15709 customer reviews
4.8

Customer Reviews

Showing 13,951-14,000 of 15,709 items.
Clearly, the one to look for!

Looked carefully at reviews and I thought I should have a go at that price. It turned out great - they arrived the next day and are perfect. A great find - can't recommend them highly enough !!

By from Unknown location on 05.11.2014 15:05

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Excellent fast service

This is the best online company I order from. My contact lenses are always despatched straight away. It is refreshing to find a company where I haven't had any problems with ordering or delivery. I would recommend.

By from Unknown location on 05.11.2014 15:00

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Great Vision

Great service my lenses arrived the next day

By from Unknown location on 05.11.2014 11:28

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Perfect

I have used this site for a few years now, they have never got an order wrong and all deliveries have been pretty much next day. Can't beat the prices either, cannot recommend it enough. Perfect!

By from Unknown location on 05.11.2014 09:05

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Great Company

I have always had a great experience with Contactlenses.co.uk. Contacts delivered very quickly and the customer service team have always been very helpful whenever I needed to ring them. I highly recommend contactlenses.co.uk.

By from Unknown location on 04.11.2014 21:19

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Simple ordering and swift delivery. Perfect.

Simple ordering, fast processing, easy payment, reminders, and straight through my letterbox. No nonsense. Top marks.

By from Unknown location on 04.11.2014 20:33

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Easy to select your choice, superb value for money

When I chose Contactlenses.co.uk to provide me with replacement lenses I didn't know how easy the process would be. Within 10 minutes of visiting their website, I had selected, ordered and paid for new daily disposable lenses. There was great choice and all items provided excellent value for money. I'll be back in about two months for more lenses.

By from Unknown location on 04.11.2014 19:02

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Great all-round

Delivery is always next day despite not specifically paying for it. Contacts are always of high quality, cheap price and in stock!

By from Unknown location on 04.11.2014 15:39

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Excellent

Excellent. Easy to reorder. 1st class post arrived next day

By from Unknown location on 04.11.2014 15:08

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Never Been Let Down

Top service, I've been using Contractlenses UK for years, 99% of orders arrived next day amazingly! Have recommended to others and will continue to do so, refreshing to use a provider with such an obvious top notch set up nowadays.

By from Unknown location on 04.11.2014 15:05

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very satisfied

A very prompt and efficient service. Always competitively priced

By from Unknown location on 04.11.2014 14:06

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Repeat customer for ever!

I have never shopped anywhere else. Service is impeccable! Easy online ordering, mailed straightaway, delivered quickly. 100% quality!

By from Unknown location on 04.11.2014 09:30

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Quick delivery

Item took only two days to arrive. Product as described and at competitive price.

By from Unknown location on 04.11.2014 07:57

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Contact lenses cometh this way!

Fast delivery, always arrive when they say it will. Very happy with Contactlenses.co.uk. the products are always of gret quality and overall I'm happy to buy my contacts from Contactlenses.co.uk.

By from Unknown location on 03.11.2014 22:29

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Quick, cheap and easy

Great service from contactlenses.co.uk - no messing about with proving you have a valid prescription - I'm a big boy now so I can buy contacts on the internet without blinding myself by leaving them in for 3 weeks solid. Correct lenses delivered within a day, and £15 for 30 pairs. My first pair about 25 years ago was, if I recall correctly, £110, plus all the solutions and messing about you had to do. Will definitely use them again.

By from Unknown location on 03.11.2014 20:46

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Great choice, good prices and speedy delivery

I have been buying my contact lens from Contactlenses.co.uk for over a year now and have been completely satisfied with the choice of brands at really great prices. In fact I am saving money compared to what I was paying at my opticians. The delivery is really quick - order one day and usually delivered the next. I would not go back to my original supplier as I am very happy with Contactlenses.co.uk and can unreservedly recommend them to my friends.

By from Unknown location on 03.11.2014 18:53

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ordered in afternoon, was delivered next morning! ! free delivery! !

Really good service, always very fast delivery at no cost. Been ordering over 2 years. Would recommend to anyone.

By from Unknown location on 03.11.2014 18:28

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Topnotch!

Large selection of lenses to choose from all at great prices and very fast delivery.

By from Unknown location on 03.11.2014 16:59

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Without contest the best online company I have dealt with - ever

I have been using contactlenses.co.uk for several years now, and use daily contact lenses. Their promptness and efficiency is amazing, I can rely them to get my lenses to me quickly every time, and their ordering system is no fuss, easy to use. Once I needed to track a missing delivery and there were no quibbles when I called customer service - it was a postal error in the end, no fault of contactlenses.co.uk at all, but they re-sent my order anyway.

By from Unknown location on 03.11.2014 16:24

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Excellent Service

Really easy to use website. Ordered one afternoon and my lenses arrived in the following days post.

By from Unknown location on 03.11.2014 16:15

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Great service and on time delivery

I realised didn't have enough lenses supply and in a matter of few minutes and clicks I was able to order my contact lenses. I can see clearly now!

By from Unknown location on 03.11.2014 16:08

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Great customer service

I have been using Contactlenses for approx 5 years, and their high level of customer service has been consistent throughout.

By from Unknown location on 03.11.2014 15:55

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brilliant service.

I use this company all the time. Excellent service and delivery timelines exceptional

By from Unknown location on 03.11.2014 15:53

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brilliant and so quick as always

I would only ever order from this site. So reliable and so so fast I can always see ;-)

By from Unknown location on 03.11.2014 15:48

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Excellent Service.

After a lay-off, my order reappeared at once and dispatch was really prompt.

By from Unknown location on 03.11.2014 15:34

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Easy to deal with

If you know what you want the site is easy to use and delivery is prompt.

By from Unknown location on 03.11.2014 15:30

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First class service and prompt delivery!

I've always found Contactlenses.co.uk to be the most competitive price for contact lenses and their delivery service is very prompt. First class!

By from Unknown location on 03.11.2014 15:30

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Perfectly efficient

I always order my lenses from this company as they are the cheapest... They deliver soo quick as will awesome will always be my supplier of lenses

By from Unknown location on 03.11.2014 15:21

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quick & easy

Easy to use website..great prices and fast delivery

By from Unknown location on 03.11.2014 15:12

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Amazing!

I ordered my contacts one day, and had it delivered the next! Never had any issues. Brilliant service.

By from Unknown location on 03.11.2014 15:02

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quick delivery service

quick delivery!

By from Unknown location on 03.11.2014 14:56

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Unacceptable, poor service. Would NOT recommend to anyone!

I am furious ... I ordered my lenses as usual in time for my holiday ... THREE weeks later they eventually arrive AFTER the holiday .... & if that is not bad enough ... They were completely the WRONG prescription!!! So I am left with No lenses and almost £65 out of pocket! Absolutely disgusted, and when I did email I got a snotty email back from some kid! Would NEVER use or recommend this Company again!! Very Unsatisfied Customer!

By from Unknown location on 02.11.2014 17:54

Company replied:

Hello Lorraine, Thank you for your order and for taking the time to get in touch. Please accept our sincere apologies that you are unhappy with the service we have provided. The lenses were ordered on the 19th of October and you were given a despatch date of the 30th of October. They were despatched earlier than expected on the 25th of October and should have arrived with you within a few days. Our Customer Support have got in contact with you to investigate this matter further and get this resolved for you. Again please accept our sincere apologies that we have not met your expectations on this occasion, and for any inconvenience caused to you. Kind regards, Sophie Contactlenses.co.uk

, 03.11.2014 09:35

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perfect fast why you would go anywhere else is beyond me

As always order one day here the next

By from Unknown location on 02.11.2014 10:44

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Excellent as ever! Thank you!

Contact lenses are dispatched and delivered always on time and they are perfect!

By from Unknown location on 02.11.2014 09:50

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great lenses at a great price

They arrived quickly at a great price. Will definitely buy again thanks.

By from Unknown location on 02.11.2014 09:49

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it usually works very well

I like the product, used them for years, occasionally the website and delivery side is clunky. If you are buying for family members [children at boarding school or Uni] its easier to set up one account for each of them otherwise the delivery arrangements can go askew, but generally good - otherwise I wouldn't have used them this long

By from Unknown location on 01.11.2014 19:42

Company replied:

Hello Bella, Thank you for your order and for taking the time to get in touch. It is great to hear that you like the products and continue to use our service. Regarding your comments about different people and addresses on one account being hard to manage, these have been passed onto our web team. Hopefully in the future we will be able to make this easier. Thanks again for your feedback which is always valuable and helps us improve the service we offer to you and others. Kind regards, Sophie Contactlenses.co.uk

, 03.11.2014 15:39

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Doesn't get better than this

Have been using the company and Web ordering for over a year and I have never had any problems, easy to use Website and always on time delivery. It may sound untrue, and the saying goes, if its that good it can't be true; however I can assure you with more than 100% confidence, this is true. Love this site and will not go anywhere else x

By from Unknown location on 01.11.2014 19:34

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unbeatable prices compared to the high street

Excellent service, fully recommend to anyone.

By from Unknown location on 01.11.2014 16:24

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Fantastic service, great products!

Ordering from here is so much cheaper. The service is quick and reliable and I've never had a problem with any of my orders. I have been ordering from here for years and would recommend it to everyone!

By from Unknown location on 01.11.2014 14:59

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Fast, friendly, efficient.

The website & phone support helps you identify the contacts that match your prescription easily. Ordering is simple, frequency & amount is flexible & delivery is swift. Very pleased with product & service.

By from Unknown location on 01.11.2014 13:17

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One on the best online services I have ever used, absolutely first class

I've used the contact lenses site for a couple of years now and they are fantastic. First class next day delivery for no cost, is unbelievable. Even if I forget I'm running out, I know that I'll get them the next day without hesitation. Easy to comply order online with the reorder button and they save your details of your card, so if your in the office or not got your purse you don't need to worry. Great service all round.

By from Unknown location on 01.11.2014 10:22

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Quick & reliable, and a easy web site.

They have a great range, a very easy web site with lots of info. One time my lence's were out of stock so they gave me upgraded ones for no extra charge. And I now continue with them as they are a better lence. I think they are very reasonably priced, and they send them out very quickly.

By from Unknown location on 31.10.2014 23:49

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Real Value For Money

my daughter-in-law recommended contactlenses.co.uk to me. I am impressed with ease of use of website, speedy delivery and quality of lenses. I'll be using them from now on!

By from Unknown location on 31.10.2014 19:38

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Reliable

Reliable service

By from Unknown location on 31.10.2014 16:42

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Great, fast and cheap service

Usually with me within 2 days of placing the Order, never had any problems, excellent service.

By from Unknown location on 31.10.2014 15:59

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Excellent as always

Fast delivery and great quality lenses. Have been coming here for a couple of years and I plan on staying.

By from Unknown location on 31.10.2014 15:53

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quality and comfort was delivered

Good quality lenses. Quick delivery as promised.

By from Unknown location on 31.10.2014 15:29

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Excellent service

Never ordered contact lenses online before and within minutes of investigating the possibility I placed an order on Friday afternoon. Lenses arrived Saturday morning, saving lots of hassle and money. Highly recommended!

By from Unknown location on 31.10.2014 15:17

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I always receive my lenses quickly - excellent service!

I always receive my lenses quickly - excellent service!

By from Unknown location on 31.10.2014 15:09

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Easy to use

Web site informative with a good selection of lenses. I have found reading the reviews very helpfully

By from Unknown location on 31.10.2014 04:07

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.