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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 1,651-1,700 of 15,704 items.
All good

Cheap and reliable

By from Unknown location on 02.04.2022 16:12

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It says the lenses are natural colours…

It says the lenses are natural colours but they're not. They're awful... and they have nothing to do with how they look on different eyes or skin tone, so the reply is pretty ignorant.there is Nothing natural about these lenses at all.

By from Unknown location on 02.04.2022 15:14

Company replied:

Hello Ruby, Thank you for your review of our product. I am sorry that the coloured lens you ordered does not appear on your eyes as you had imagined. All coloured lenses appear differently on each individual so sometimes they may not work out as you hope. Thank you for your feedback. Kind regards Hayley

Hayley Brown, 04.04.2022 18:20

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Quick delivery

Very good contact lenses and quick delivery. Thanks

By from Unknown location on 02.04.2022 13:55

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Crystal lenses are great

Bought the aqua crystal lenses instead of my usual Alcon aqua dailies and I am very happy with these lenses.

By from Unknown location on 01.04.2022 22:58

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Easy to order best prices and fairly…

Easy to order best prices and fairly quick delivery

By from Unknown location on 01.04.2022 18:51

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Absolutely fabulous every time.

Absolutely fabulous every time. I was paying £39 a month for premium lenses from a high street opticians, and I have the same (non branded) lenses from here for £12 a month. And they post them to me, hassle free through my letter box!!!

By from Unknown location on 31.03.2022 14:53

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Excellent quality and fast delivery

Excellent quality and fast delivery

By from Unknown location on 31.03.2022 10:54

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Top rate service

Top rate service. I have used contact lenses.co.uk for many years and I can't fault their service. Fast delivery and hassle free! Thank you!!

By from Unknown location on 30.03.2022 14:34

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Good service always helpful

Good service always helpful

By from Unknown location on 29.03.2022 19:42

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I’m a newbie’ to wearing contacts so…

I’m a newbie’ to wearing contacts so far I’m enjoying it. Thank you

By from Unknown location on 29.03.2022 17:37

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I made a mistake on the adress and I…

I made a mistake on the adress and I was thinking that I will never receive my contact lenses but trust me I have been very well helped with my order and I finally at time thanks a lot to all the team I recommend 100% this website they are so professional

By from Unknown location on 29.03.2022 14:46

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Fabulous lenses at fabulous prices with…

Fabulous lenses at fabulous prices with fabulous delivery.

By from Unknown location on 29.03.2022 14:05

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Excellent service

Excellent service ! Have been using for years

By from Unknown location on 28.03.2022 19:21

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Very reliable service

Very reliable service

By from Unknown location on 27.03.2022 20:18

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I am a customer of many years

I am a customer of many years, and I can honestly say I have never had any problems ordering lenses. The product is great and delivery is fast.

By from Unknown location on 27.03.2022 15:03

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Quality provider

I have used this provider for a number of years without problem. Always a competitive price and very prompt delivery. I would recommend them to anyone.

By from Unknown location on 26.03.2022 16:44

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Great service

Great service

By from Unknown location on 26.03.2022 14:55

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Excellent

Excellent! Easy & convenient ordering. Quick delivery. Recommended.

By from Unknown location on 26.03.2022 07:34

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Great reliable service

Great reliable service. I have ordered my contact lenses from this company for years.

By from Unknown location on 26.03.2022 00:42

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Never got them had to phone you why do…

Never got them had to phone you why do you use the post office had them the next day with dpd after reordering but was waiting 3 weeks for the post office to deliver they never came?

By from Unknown location on 25.03.2022 23:45

Company replied:

Hello, Thank you for your feedback. I am sorry your original order did not reach you within our usual 2-3 days from despatch. Royal Mail are usually of a very high standard when delivering our orders, however on occasions with such high volumes of post unfortunately items will be delayed or even lost. Your replacement order was sent for you on a Dpd next day service which is why it arrived the following day. I am pleased to hear it arrived so soon after us replacing the order for you. Apologies for the delay and inconvenience caused. Kind regards Hayley

Hayley Brown, 28.03.2022 12:38

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So quick and easy to order

So quick and easy to order, prompt delivery, and so comfortable to wear

By from Unknown location on 25.03.2022 20:13

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I have found the Contactlenses have…

I have found the Contactlenses have been excellent in the construction of my orders, very efficient in the delivery of them, and keen to answer any questions or queries that I might have. I would recommend them to anyone

By from Unknown location on 25.03.2022 19:25

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Very Good

I have been ordering from this website for a while now. The orders are dispatched promptly and the delivery is really quick as well. Customer service is great. Every time I had questions, or if I had an issue, I have been always helped efficiently and kindly. I highly recommend!

By from Unknown location on 25.03.2022 14:58

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Amazing service amazing product

Amazing service amazing product. Love it and could not live my life without this company. Affordable amazing quality contacts Never had issues

By from Unknown location on 25.03.2022 14:47

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Wouldn't buy my contact lenses from…

Wouldn't buy my contact lenses from anywhere else! The lenses are so comfortable and super cheap. They were out of stock of the contact lenses I usually buy but instead of making me wait for the lenses to come back into stock, they offered me a different (more expensive) lense at no extra cost! Thank you so much!! Would really recommend this company!

By from Unknown location on 25.03.2022 10:48

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Fantastic Service

Have no idea how you guys do it , I've ordered at 7 pm after work & by the time I get in the next day ( less than 24 hours ) there in my mail box , professional, quick & efficient service . Thank contactlenses.co.uk

By from Unknown location on 23.03.2022 15:31

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Great service

Great service. Prompt delivery

By from Unknown location on 23.03.2022 09:19

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Always quick and reliable

Always quick and reliable. Excellent service.

By from Unknown location on 22.03.2022 20:43

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Very good

Very good Very fast Recommend 👍

By from Unknown location on 22.03.2022 15:38

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One of the most reliable services I…

One of the most reliable services I have ever used. Great selection of lenses and very easy to order.

By from Unknown location on 22.03.2022 15:31

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Quick

Quick, no fuss and quality products.

By from Unknown location on 22.03.2022 07:34

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You done great I got sent lenses which…

You done great I got sent lenses which were a replacement for my normal ones these were terribly thin sn once I put them in my eyes just wanted to blink and they fell out plus so thin I ripped numerous pairs but give u the best u sent out nee lenses the day after I contacted you an even though my prescription wasn’t available for both eyes I was sent the same prescription for both eyes which I can happily see so thank you for ur help kxx

By from Unknown location on 21.03.2022 17:34

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Great service and prices.

Great service and prices.

By from Unknown location on 21.03.2022 16:47

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Good service

I'm happy with them. Easy to order and fast delivery.

By from Unknown location on 21.03.2022 15:19

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5 star service. Great quality product 👌

I've been ordering from here for my daily lenses for a few years now and I can say from personal experience that their customer service is fantastic. Just a few weeks ago I needed my lenses delivered quickly before a holiday away and they sent my order 1st class recorded through Royal mail with no extra charge. They arrived on time and I was so thankful! Will keep continuing to use their service and recommend to others. 5 stars!!

By from Unknown location on 21.03.2022 14:57

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Superb company who look after their customers

Always good offers on Contactlenses and although I missed putting the discount code in when ordering I contacted them and they applied the code and reimbursed me. Cannot complain about that. They also didn’t have the full quantity of lenses but kindly sent me some to be going on with and I have now received the rest of my order. Cannot praise contactlenses.co.uk enough for their promptness, customer service and quality of their goods.

By from Unknown location on 21.03.2022 09:50

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After waiting three days for my order I…

After waiting three days for my order I called to be told thar my order had been returned to their depot without notification. They said they would send for next day delivery, took two days more to be delivered. Not great.

By from Unknown location on 20.03.2022 20:45

Company replied:

Hello Jonathan, Thank you for taking the time to review our services. I am sorry to hear that this occasion was not a positive one. I can see your order left our despatch centre the following day after ordering, and unfortunately and without any reason why, it was return to our despatch centre a few days later. Once we were made aware your order had not reached you, a replacement was sent on priority delivery. Again I apologise for the delay and inconvenience the postal side caused you. Kind regards Hayley

Hayley Brown, 21.03.2022 18:13

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Exceptionally good service

Exceptionally good service, will be placing my next order very soon, brilliant.

By from Unknown location on 19.03.2022 18:59

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Excellent service

I have been using Contactlenes.co.uk for some years and I am very pleased. I am advised when they have been despatched.and they always arrive within a couple of days of ordering.

By from Unknown location on 19.03.2022 18:59

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Arrived on time

Arrived on time, correct as per the order. Perfect condition. Thanks

By from Unknown location on 19.03.2022 18:53

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Have used this company over 10 years

Have used this company over 10 years. Always prompt service and Always the right product. Can t recommend enough

By from Unknown location on 19.03.2022 16:25

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Easy, quick and affordable

Easy website, quick delivery, great prices

By from Unknown location on 19.03.2022 10:24

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Allmost Perfect!

I Have used these Contacts before but of the 1ns i have Tried,these are the most Comfatable,and Vaue for Money secound to none!

By from Unknown location on 18.03.2022 20:30

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A little disappointed

A little disappointed that instead of the usual next day postal delivery this order took 4 days to be picked. Then arrived as normal. Otherwise good

By from Unknown location on 18.03.2022 16:27

Company replied:

Hello Colin, Thank you for your review. It was unfortunate that the time in which the order was made, resulted in the order not being sent until the Monday. This was sent on our usual first class post. I am sorry the order did not reach you as quickly as usual on this occasion. Kind regards Hayley

Hayley Brown, 21.03.2022 18:16

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...as always amazing service & super…

...as always amazing service & super fast delivery!

By from Unknown location on 18.03.2022 15:34

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Impressive quality and price

I have ordered Crystal contact lenses on a number of occasions and have found the quality every bit as good as more expensive brands and much cheaper than many. The company seems efficient and ordering is easy, with timely reordering reminders a bonus. Easy to take out of their individual containers.

By from Unknown location on 18.03.2022 15:19

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Excellent service as always.

Excellent service as always.

By from Unknown location on 18.03.2022 14:58

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Excellent service & product

Excellent service & product, FIVE STARS ALL DAY LONG

By from Unknown location on 18.03.2022 14:48

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Efficient service and reasonable price.

Efficient service and reasonable price.

By from Unknown location on 18.03.2022 14:19

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Dailies Aquacomfort Plus

Very comfortable lenses to wear for hours. Delivery is always fast and reliable. I would highly recommend.

By from Unknown location on 17.03.2022 18:39

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.