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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 1,901-1,950 of 15,706 items.
Excellent service

Costs have increased quite a bit but service excellent

By from Unknown location on 28.01.2022 16:17

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Brilliant customer service

Brilliant customer service! I ordered incorrectly and went online. Customer service had it sorted in seconds and I received the correct lenses two days later. No quibbling and I'm absolutely chuffed! Thanks again

By from Unknown location on 28.01.2022 16:09

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Way too much packaging which resulted…

Way too much packaging which resulted in a visit to the post office. Apart from that quick Simple’s service

By from Unknown location on 28.01.2022 16:00

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Great service very quick

Great service very quick. Really comfy lenses at a great price.

By from Unknown location on 28.01.2022 15:16

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Easy to order and was delivered the…

Easy to order and was delivered the next working day.

By from Unknown location on 28.01.2022 14:51

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Always fast & effective service

Always fast & effective service. Takes minutes to order & you are updated at all points of the process by email. Customer service are excellent too in the rare occasion there is an issue

By from Unknown location on 28.01.2022 14:49

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Good quality customer service

Good, affordable lenses and fantastic customer service, which is becoming very rare. The extra box of lenses was sent to me by special delivery when Royal Mail got things wrong.

By from Unknown location on 27.01.2022 17:26

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Was very happy with the service i…

Was very happy with the service i received

By from Unknown location on 26.01.2022 09:38

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Excellent customer service-new customer

Excellent customer service, fast dispatch and delivery plus great products. I’m very impressed already and I’ve only placed one order, have had a couple of queries and they were dealt with in very good time. Would definitely recommend.

By from Unknown location on 25.01.2022 22:47

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I have ordered my lenses from contact…Good quality

I have ordered my lenses from contact lenses.com for many years. Always good quality and great service. Highly recommend.

By from Unknown location on 25.01.2022 21:13

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a very good company to deal with,

a very good company to deal with, kind regards, one happy customer, Bobby age 76

By from Unknown location on 25.01.2022 15:59

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Great service!

Always provide a speedy and professional service. Prices are also very competitive. Keep up the good work!

By from Unknown location on 25.01.2022 14:57

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Always great service

Always great service. Been using them for a few years now and never had a problem.

By from Unknown location on 25.01.2022 14:49

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This is the only place where I purchase…

This is the only place where I purchase my contact lenses from and the service is brilliant, with prompt delivery and high quality lenses. The crystal hydro daily range is fantastic for providing comfort to your eyes throughout the day.

By from Unknown location on 24.01.2022 19:58

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Great service

Had no problem ordering contact lenses, process was easy and they were delivered within days. Was also great that lenses were boxed so they could fit through letter box. Couldn’t fault my experience with contactlenses.co.uk kept informed at every stage by email. This is not the first time I have used them and would recommend.

By from Unknown location on 24.01.2022 19:18

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Excellent service

Excellent. Arrived the next day after ordering at midnight. Very quick service and will certainly use again. Can’t recommend enough!

By from Unknown location on 24.01.2022 16:38

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excellent products and service lenses…

excellent products and service lenses arrived the next day!!

By from Unknown location on 24.01.2022 16:01

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Excellent

Simple to use, good value,speedy and excellent service

By from Unknown location on 24.01.2022 15:48

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Great service and reasonable prices

Great service and reasonable prices. Thanks

By from Unknown location on 24.01.2022 11:18

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Excellent products and customer service…

Excellent products and customer service would never use anyone else.

By from Unknown location on 24.01.2022 09:03

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Have used this company for years highly…best contact supplier

Have used this company for years highly recommend them always had fast service and wonderful support when needed thanks so much

By from Unknown location on 24.01.2022 07:56

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Bad experience

I ordered the lenses back in Nov and its almost end of Jan and i have not received mine. I know its inevitable in regards to the logistic issue but i heard nothing from the seller. Bad customer relation and i wont purchase again.

By from Unknown location on 24.01.2022 05:30

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Always first class service

Always first class service. Reliable and value for money.

By from Unknown location on 23.01.2022 17:25

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I’ve been using this company for quite…

I’ve been using this company for quite a while now, great prices and quick delivery 😊

By from Unknown location on 23.01.2022 15:15

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On time and seamless.

On time and seamless.

By from Unknown location on 23.01.2022 13:06

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Excellent Customer Service

My contact lenses didn't arrive for 2 weeks because of postal delays but when I contacted Contactlenses.co.uk, Sophie offered to send me some more without charge with Guaranteed next day delivery, which arrived the next day. Then when the original order arrived and I tried to pay for them, Sophie said I didn't need to pay for them so I got 2 months supply for the price of one. The service was excellent and I would highly recommend Contactlenses.co.uk to others. 👍

By from Unknown location on 23.01.2022 11:25

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A Pleasant Shopping Experience

my experience was a pleasant one. It's quick and simple. After a few clicks on the web to place the order, the product was delivered to my post box. Nothing more do I have to ask for. The only hiccup was me being stuck on the page preceding the payment but that was easily dealt with by the helpful officer through the live chat. In a sense it showed me the effectiveness of their support.

By from Unknown location on 23.01.2022 10:31

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Immediate delivery

Immediate delivery . Lenses brilliant and great value . I will definitely be using again

By from Unknown location on 23.01.2022 09:51

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Good value

Good value, keep you informed very well and normally very quick delivery.

By from Unknown location on 22.01.2022 18:03

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Very fast delivery as always

Very fast delivery as always, great company

By from Unknown location on 22.01.2022 17:03

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Brilliant and always

Brilliant and always. Been ordering from these now for above 7 years and can't fault them. Very professional people even during lockdown. Would highly recommend.

By from Unknown location on 22.01.2022 16:23

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Absolutely excellent service.

Absolutely excellent service.

By from Unknown location on 22.01.2022 15:43

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Contact lenses

Excellent customer service and products when I ordered my contact lenses. A quick and easy service to use

By from Unknown location on 22.01.2022 14:56

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I Recommend

I Recommend. Great price for lences ,speedy delivery,and good comunication. I am ordering from them already about 9 years.

By from Unknown location on 22.01.2022 11:36

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No problems

No problems - never have had. Excellent problem solvers: when they didn't have the prescription I needed they supplied the correct prescription with a more expensive brand at no extra cost

By from Unknown location on 21.01.2022 17:31

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Great service

Quick, efficient service. Items always in stock

By from Unknown location on 21.01.2022 16:49

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Excellent service as always

Excellent service as always

By from Unknown location on 21.01.2022 16:42

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No issues!

No issues! Great job!

By from Unknown location on 21.01.2022 14:54

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Great received them within a few days…

Great received them within a few days which is great

By from Unknown location on 19.01.2022 17:53

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Excellent value ,delivered next day…

Excellent value ,delivered next day ,happy as always ,will continue to use contact lenses.co.uk ,thanks again

By from Unknown location on 19.01.2022 17:08

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Always prompt

Always prompt, in stock and well packaged. And at a reasonable price.

By from Unknown location on 19.01.2022 16:14

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Good service

Good service. As always, it is very easy to order my lenses. My only problem these days is the delay in postal services delivering them because of Covid. Would recommend.

By from Unknown location on 19.01.2022 07:56

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From Monthly to Daily

I have been using my monthly contact lenses for 3 years or so, same brand i suppose, but have decided to move to daily contacts as i have been struggling with my monthly ones and I am loving my daily wear and i’ve had no problem so far, the lenses are a little thick but very comfortable to wear, a very good price too

By from Unknown location on 18.01.2022 20:35

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Absolute Godsend

Absolute Godsend! I wear GP lenses and managed to break one. As I didn`t have a backup pair or even glasses I would have been literally almost blind in one eye for 10 days had I not been able to order some soft lenses from Contactlenses.co.uk. I ordered on a Thursday and they arrived first thing Friday morning. It took 10 days to get my new GP lens from my usual optician. I haven`t used soft lenses before but ordeedr the Focus dailies and they were really comfortable and gave me back my sight when needed. I still have plenty left in case of another issue!

By from Unknown location on 18.01.2022 18:16

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A unique service provider

In a world of algorithms, call centres and faq’s, contactlenses.co.uk is a place where you can still talk to a human, if needed. The best.

By from Unknown location on 18.01.2022 17:01

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Always quick delivery and a good price

Always quick delivery and a good price

By from Unknown location on 18.01.2022 16:51

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Excellent and quick service

Excellent and quick service

By from Unknown location on 18.01.2022 15:42

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5 out of 5

Easy to use, fast delivery. My go to for contact lenses

By from Unknown location on 17.01.2022 20:15

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Always spot on

Always spot on

By from Unknown location on 17.01.2022 16:41

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Excellent service

Excellent service, contacts were great value for money. Had contacts before but always returned to my glasses. These contacts give me great vision probably the best contacts I have had. Will definitely be re ordering when required. Many thanks.

By from Unknown location on 17.01.2022 15:22

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.