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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 2,101-2,150 of 15,706 items.
Always great variety of products.and…

Always great variety of products.and superb service! Highly recommend them.

By from Unknown location on 30.11.2021 17:37

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Always very reliable

Always very reliable, usually next day post. Very good service

By from Unknown location on 29.11.2021 16:23

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Always happy with delivery times .Never…

Always happy with delivery times .Never had a problem

By from Unknown location on 29.11.2021 16:02

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Responsive and easy to use!

Responsive and easy to use!

By from Unknown location on 29.11.2021 15:17

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James from Customer Support

James, from Customer Support is some one I like to pass my gratitude to. You are so profffesional and thank you for the swift response.

By from Unknown location on 29.11.2021 10:10

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Amazing customer service

Amazing customer service. I ordered the incorrect lenses and they have been exchanged without fuss or cost. I have used the company for a couple of years and have no intention of going elsewhere. Thank you . A very happy customer

By from Unknown location on 28.11.2021 22:45

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Excellent service and products.

Excellent service and products. We have been using contactlenses for years and we never had any issues. Always on time and as ordered Fully recommended

By from Unknown location on 28.11.2021 19:59

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Usually brilliant service but not this…

Usually brilliant service but not this time round. Have yet to receive lenses ordered 12 days ago.

By from Unknown location on 28.11.2021 17:40

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Although my current contact lenses have…

Although my current contact lenses have been discontinued - I rang customer Service to ask for an alternative. Alhough extremely difficult to understand the person on the other end of the phone, due to a bad line, an alternative was suggested and arrived extremely quickly (the next day). I have not used the alternative lenses so cannot comment at the moment.

By from Unknown location on 28.11.2021 16:09

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Excellent service

Excellent service, delivered within a couple of days.

By from Unknown location on 28.11.2021 09:34

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Superb service as allways over 20…superb

Superb service as allways over 20 year's I've have been getting my lenses

By from Unknown location on 28.11.2021 09:24

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I started using contactlensesuk during…

I started using contactlensesuk during lockdown when my usual supplier let me down and did not respond to my orders.i panicked and tried your company which responded promptly and I have been using you ever since. A good and quick service.thank you

By from Unknown location on 28.11.2021 08:20

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Brilliant service.

Brilliant service.

By from Unknown location on 27.11.2021 22:08

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Not all of my order

Only got half of my order and still waiting for the second part to come.

By from Unknown location on 26.11.2021 21:32

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The site s easy to use with good choice…

The site is easy to use with good choice of lenses. Efficient and prompt delivery. Re-order very useful and quick.

By from Unknown location on 26.11.2021 15:46

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Great service and speed of delivery

Great service and speed of delivery

By from Unknown location on 25.11.2021 18:47

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This is an excellent company

This is an excellent company, that I have trusted for many years. They deliver good quality lenses at an excellent price. They only lost a star from me because the despatch and delivery of my lenses took several days this time. Normally in the past it has been next day delivery.

By from Unknown location on 24.11.2021 13:53

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Very fast delivery thank you

Very fast delivery thank you

By from Unknown location on 23.11.2021 20:13

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Can't recommend high enough

Can't recommend high enough! Very comfortable lens, great service and brilliant delivery.

By from Unknown location on 23.11.2021 17:48

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Always a 1st class service

I’ve used contact lenses.co.uk for several years . Their website is easy to navigate particularly when ordering repeat prescriptions , I like it that they will advise you in advance if there is likely to be a delay in despatching your order although it’s always been my experience that my lenses arrive within the scheduled dates . I’ve never felt the need to change my supplier so I will continue to use contact lenses.co.uk

By from Unknown location on 23.11.2021 05:01

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Absolutely brilliant Service

Absolutely brilliant Service, I ordered from you on Tuesday morning & my lenses were delivered the next day. I was kept up to date by email on my order, couldn’t ask for better service Thank You

By from Unknown location on 22.11.2021 15:34

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Service has gone downhill.

Payed for next day delivery and didn't receive for 5 days. Previous order didn't arrive for almost 1 month. Long time customer and very disappointed with decline in service.

By from Unknown location on 22.11.2021 15:22

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Been ordering from contactlenses.co.uk…

Been ordering from contactlenses.co.uk for 10 years, always fast and efficient and cheapest anywhere.

By from Unknown location on 22.11.2021 15:07

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This company is one of the best I have…

This company is one of the best I have ever dealt with!

By from Unknown location on 22.11.2021 10:28

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Great slection and prices

Great slection and prices. Fast delivery!

By from Unknown location on 21.11.2021 19:42

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After working in a optician for many…

After working in a optician for many years I had always stuck with them.. it was getting so expensive (and I didn’t want to give them my money) I needed somewhere new to try! I was very very happy with the choice and speed of my delivery! It was extremely quick! They lenses I’ve worn for the first time today, they are super soft and moist, they have great wet ability and have lasted without being dry or itchy at all. 100% would recommend for now and again wear!

By from Unknown location on 20.11.2021 17:40

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I have been using these for a while now…

I have been using these for a while now and always good and quick postage- thank you

By from Unknown location on 20.11.2021 17:39

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Can't fault..

Can't fault..

By from Unknown location on 20.11.2021 16:41

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My lenses are very comfortable and in…

My lenses are very comfortable and in good packaging. They took a while to arrive but it was stated it could take 5 working days. Sadly the prescription does not seem correct. I ordered -3.50 and I can barely see. I have to keep reverting to my old -3.25 which I can see much clearer in. I don’t know if the packaging it marked up wrong but this will be the reason I won’t be ordering again which is a shame as the comfort is brilliant. Contactlenses.co.uk contacted me after my review to see what they could do to help and sent me a different brand of lenses which arrived promptly and are great. I am so pleased with their customer service and will definitely use them again. Special mention for Sophie who organised it all.

By from Unknown location on 19.11.2021 16:10

Company replied:

Hi, I am sorry to hear you are not happy with our product, I can see you have ordered -3.50 so the lenses should be fine. Our customer support team will contact you to see how we can help.

Hayley Brown, 19.11.2021 19:07

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Great service every time

Great service every time, never waited more than 3 days from putting the order in until they arrive.

By from Unknown location on 19.11.2021 14:53

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A market leading product

Excellent product which I am very impressed with, the reasonable price is an important factor in my purchase

By from Unknown location on 18.11.2021 18:33

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GREAT SERVICE

I have been a customer for years now. Had daily disposable lenses and contact lens solutions too. Great service.

By from Unknown location on 18.11.2021 09:58

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Always reliable and very quick to…

Always reliable and very quick to deliver. They’ve even exchanged free when I’ve made a mistake in the order.

By from Unknown location on 17.11.2021 15:17

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Best contact lens I've come across…

Best contact lens I've come across since version express discontinued fresh look colour blends: quick delivery and excellent customer service. I strongly recommend both prescription and non-prescript lenses. Happy with mine I give you all the stars @contactlenses🎖

By from Unknown location on 17.11.2021 14:56

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Great Service as usual

Great Service as usual. Lenses came very quickly. Highly recommended A****

By from Unknown location on 16.11.2021 20:46

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Excellent and quik ,easy website very…

Excellent and quik ,easy website very affordable and great quality delivered the next day ,have been using contact lenses.co.uk for a few years and never had a problem will always recommend and use in the future thank you so much you have saved me hundreds of pounds over the years

By from Unknown location on 16.11.2021 15:35

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Great next day service as usual!

Great next day service as usual!

By from Unknown location on 16.11.2021 14:55

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Excellent service

Excellent service

By from Unknown location on 15.11.2021 20:08

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Great selection

Great selection, easy to navigate, delivered in full, speedily and at a good price. What’s not to like.

By from Unknown location on 15.11.2021 19:24

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Brilliant Service

I have been using contact.lenses.co.uk service for many many years, they are a fab service. There have sometimes been delays, but for 99% of the time I receive my contact lenses very quickly and at a very reasonable price. When there is a problem they always answer the phone or resond to a chat very quickly and will try everything they can to fix it, with a really nice attitude. Always recommend to friends and family

By from Unknown location on 15.11.2021 15:01

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Very good quality and great customer service

Highly recommend. Easy to order, very fast delivery and very good daily lenses.

By from Unknown location on 14.11.2021 19:45

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James was very helpful in sourcing me…

James was very helpful in sourcing me some lenses, thank you, BUT my basic lenses have just gone up in price by 30% overnight, which is crazy and I will have to shop around for better value after years of being a loyal customer

By from Unknown location on 14.11.2021 19:12

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Service and delivery excellent

Service and delivery excellent, not happy with the disproportionate hike in price.

By from Unknown location on 14.11.2021 15:14

Company replied:

We apologise that we have had to raise some of our prices. Unfortunately manufacturers are continually increasing prices to us, and we could no longer absorb these rising costs on some of our lenses. Our Crystal range of contact lenses offer great value for money and come with a money back guarantee. By switching from Focus Dailies all Day Comfort to Crystal Aqua you can save £12.00 per box that's an amazing saving of £288 per year.

Hayley Brown, 14.11.2021 19:29

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I only buy from this website and it…

I only buy from this website and it never disappointed me. The lenses are cheap, good quality and the orders are always processed a lot faster than expected! Very happy with my purchase

By from Unknown location on 14.11.2021 09:39

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Highly recommended

The service I have received from Contactlenses.co.uk has beeen exceptional. My query was dealt with promptly and my lenses arrived well packaged and in good time.

By from Unknown location on 14.11.2021 05:17

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GREAT SERVICE

GREAT SERVICE

By from Unknown location on 13.11.2021 22:31

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Excellent

Very good price and super fast delivery

By from Unknown location on 13.11.2021 21:59

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Fast efficient at a reasonable price.

Fast efficient at a reasonable price.

By from Unknown location on 13.11.2021 15:10

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Perfect.

Perfect. Great product price and delivery.

By from Unknown location on 13.11.2021 15:04

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The service is exceptional

The service is exceptional. However, I must comment on the significant increase in price.

By from Unknown location on 13.11.2021 14:50

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.