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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14158
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15675 customer reviews
4.8

Customer Reviews

Showing 2,101-2,150 of 15,676 items.
A market leading product

Excellent product which I am very impressed with, the reasonable price is an important factor in my purchase

By from Unknown location on 18.11.2021 18:33

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GREAT SERVICE

I have been a customer for years now. Had daily disposable lenses and contact lens solutions too. Great service.

By from Unknown location on 18.11.2021 09:58

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Always reliable and very quick to…

Always reliable and very quick to deliver. They’ve even exchanged free when I’ve made a mistake in the order.

By from Unknown location on 17.11.2021 15:17

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Best contact lens I've come across…

Best contact lens I've come across since version express discontinued fresh look colour blends: quick delivery and excellent customer service. I strongly recommend both prescription and non-prescript lenses. Happy with mine I give you all the stars @contactlenses🎖

By from Unknown location on 17.11.2021 14:56

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Great Service as usual

Great Service as usual. Lenses came very quickly. Highly recommended A****

By from Unknown location on 16.11.2021 20:46

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Excellent and quik ,easy website very…

Excellent and quik ,easy website very affordable and great quality delivered the next day ,have been using contact lenses.co.uk for a few years and never had a problem will always recommend and use in the future thank you so much you have saved me hundreds of pounds over the years

By from Unknown location on 16.11.2021 15:35

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Great next day service as usual!

Great next day service as usual!

By from Unknown location on 16.11.2021 14:55

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Excellent service

Excellent service

By from Unknown location on 15.11.2021 20:08

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Great selection

Great selection, easy to navigate, delivered in full, speedily and at a good price. What’s not to like.

By from Unknown location on 15.11.2021 19:24

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Brilliant Service

I have been using contact.lenses.co.uk service for many many years, they are a fab service. There have sometimes been delays, but for 99% of the time I receive my contact lenses very quickly and at a very reasonable price. When there is a problem they always answer the phone or resond to a chat very quickly and will try everything they can to fix it, with a really nice attitude. Always recommend to friends and family

By from Unknown location on 15.11.2021 15:01

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Very good quality and great customer service

Highly recommend. Easy to order, very fast delivery and very good daily lenses.

By from Unknown location on 14.11.2021 19:45

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James was very helpful in sourcing me…

James was very helpful in sourcing me some lenses, thank you, BUT my basic lenses have just gone up in price by 30% overnight, which is crazy and I will have to shop around for better value after years of being a loyal customer

By from Unknown location on 14.11.2021 19:12

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Service and delivery excellent

Service and delivery excellent, not happy with the disproportionate hike in price.

By from Unknown location on 14.11.2021 15:14

Company replied:

We apologise that we have had to raise some of our prices. Unfortunately manufacturers are continually increasing prices to us, and we could no longer absorb these rising costs on some of our lenses. Our Crystal range of contact lenses offer great value for money and come with a money back guarantee. By switching from Focus Dailies all Day Comfort to Crystal Aqua you can save £12.00 per box that's an amazing saving of £288 per year.

Hayley Brown, 14.11.2021 19:29

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I only buy from this website and it…

I only buy from this website and it never disappointed me. The lenses are cheap, good quality and the orders are always processed a lot faster than expected! Very happy with my purchase

By from Unknown location on 14.11.2021 09:39

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Highly recommended

The service I have received from Contactlenses.co.uk has beeen exceptional. My query was dealt with promptly and my lenses arrived well packaged and in good time.

By from Unknown location on 14.11.2021 05:17

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GREAT SERVICE

GREAT SERVICE

By from Unknown location on 13.11.2021 22:31

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Excellent

Very good price and super fast delivery

By from Unknown location on 13.11.2021 21:59

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Fast efficient at a reasonable price.

Fast efficient at a reasonable price.

By from Unknown location on 13.11.2021 15:10

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Perfect.

Perfect. Great product price and delivery.

By from Unknown location on 13.11.2021 15:04

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The service is exceptional

The service is exceptional. However, I must comment on the significant increase in price.

By from Unknown location on 13.11.2021 14:50

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Great site and products

I don’t use any other site to order my contacts if I order them Early enough in the day then they can be delivered the following day. Great customer service also. Thank you

By from Unknown location on 12.11.2021 19:10

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I absolutely love this company!

I absolutely love this company!! I cannot rave about them enough. Been ordering my lenses for years through them. Always deliver promptly and on time, always get my order right. Are super helpful with any enquiries. A brilliant company and I wouldn’t go anywhere else!

By from Unknown location on 12.11.2021 19:08

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I'm not satisfied with the quality of…

I'm not satisfied with the quality of the contact lenses that I ordered recently. They break easily before during and after I wear them. Please can you issue a refund or replace them. I'm happy to provide my details and photographic evidence in a confidential manner.

By from Unknown location on 12.11.2021 17:35

Company replied:

Hi, I am sorry to hear you are experiencing issues with your lenses, someone from our support team will contact to to help resolve the problem.

Hayley Brown, 12.11.2021 20:11

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I was very impressed with the customer…

I was very impressed with the customer service. I had an issue with a missing order, which I contacted customer service about. They responded to me the same day, and resolved the issue very promptly.

By from Unknown location on 12.11.2021 15:56

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Quick delivery excellent lenses

Quick delivery, excellent lenses as good as the expensive brands, eyes were moist even wearing all day will buy again and recommend.

By from Unknown location on 12.11.2021 15:04

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Good service

Good service , came really quickly, I very rarely give 5 stars

By from Unknown location on 12.11.2021 06:56

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Excellent service and as they are…

Excellent service and as they are packaged small goes in my outdoor letter box great also so easy to use use just put your finger in cup pop on other finger and just seems to be like a magnet goes straight on your eye

By from Unknown location on 12.11.2021 06:24

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Reliable speedy service

Efficient, reliable, user-friendly service. Recommend highly. Have been using for several years and have never had cause to complain.

By from Unknown location on 11.11.2021 20:59

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I requested the wrong prescription and…

I requested the wrong prescription and asked how I could send it back and because I had not opened the box I was able to exchange. The correct prescription lenses arrived the next morning before I had returned the wrong ones. Excellent service.

By from Unknown location on 11.11.2021 15:32

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Great service from…

As always a great service from Contactlenses.co.UK Quality lenses at excellent prices. Superquick delivery.

By from Unknown location on 10.11.2021 20:40

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I’m always happy with my orders!

I’m always happy with my orders! I contactlenses.co.uk since nearly 3 years and never had any problems. Very fast shipment! Only high quality products and very good prices! Thank you concactlenses.co.uk :)

By from Unknown location on 10.11.2021 15:47

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Excellent quick service every time

Excellent quick service every time. Have recommended to friends and work colleagues.

By from Unknown location on 10.11.2021 01:38

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Not happy that the price has gone…

"Not happy that the price has gone up""again"" and not informed about it on the phone and quite a long wait for them to arrive"

By from Unknown location on 09.11.2021 17:26

Company replied:

Hi, We regret that we have had to pass on prices rises from the manufacturers to our customers. We endeavor to keep our prices low and competitive, but on occasions we unable to absorb these price changes.

Hayley Brown, 09.11.2021 19:16

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Been using for years always prompt…

Been using for years always prompt dispatch of order and any issues are resolved quickly and easily using chat

By from Unknown location on 09.11.2021 15:01

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Excellent prices and super fast…

Excellent prices and super fast delivery. Thank you

By from Unknown location on 08.11.2021 12:00

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Happy Customer

Easy to order & re-order as a returning customer…..they’ll deliver as quick as possible I only changed to wearing daily’s last year & was the best thing I ever done & wouldn’t go anywhere else for them great price’s & great range on offer

By from Unknown location on 07.11.2021 10:17

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quick dispatch great value for money

quick dispatch great value for money

By from Unknown location on 07.11.2021 08:38

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I ordered my lenses on the 25th October…

I ordered my lenses on the 25th October and am yet to have received them!! Terrible service, no way of tracking delivery. I've gone elsewhere and the customer service has been brilliant

By from Unknown location on 06.11.2021 18:24

Company replied:

Hi Sam, I am sorry to here your lenses have not arrived, they were despatched from our warehouse on the 25th October via 1st class Royal Mail, we would expect them to arrive with you within 24-48 hours. Our customer support team will contact you to see if we can help.

Hayley Brown, 07.11.2021 21:29

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Great service in double quick time!

Great service in double quick time. Always deliver and easy to order. Love them!

By from Unknown location on 06.11.2021 17:53

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Value for money

Really comfortable lenses and great value for money. The staff are very friendly and quick to alleviate any problems. Would recommend.

By from Unknown location on 06.11.2021 15:08

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Great fast efficient service products…

Great fast efficient service products good quality as always

By from Unknown location on 06.11.2021 14:56

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Excellent customer service

I would like to leave a review to praise and thank Sophie in Customer Support. On my most recent order I noticed an error in the delivery and billing information on the receipt. I contacted Customer Support hoping the issue could be resolved, but because of the significant time difference I thought perhaps it would be too late by the time my email was picked up. However, Sophie got back to me so quickly, and updated the details before the order was even sent out, which I know from experience is done in a very timely manner by this company. I'm so grateful, thank you very much Sophie!

By from Unknown location on 06.11.2021 01:37

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Always great service

Always great service. Have been using for a few years now never had a problem.

By from Unknown location on 05.11.2021 21:08

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As always very well packaged and prompt…

As always very well packaged and prompt delivery

By from Unknown location on 05.11.2021 18:20

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Very fast delivery and good price

Very fast delivery and good price. Will definitely be using again.

By from Unknown location on 05.11.2021 17:59

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I ordered the contact lens

I ordered the contact lens, paid for them and they arrived.

By from Unknown location on 05.11.2021 17:45

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Been with these for a few years now

Been with these for a few years now. I hate to share how good they are because I don't want them getting too busy and not be as good, but they're an amazing company. Any problems are quickly sorted, Andrew and Sophie are both brilliant at helping. Keep up the great work.

By from Unknown location on 05.11.2021 16:14

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Extremely quick delivery!

Extremely quick delivery!

By from Unknown location on 05.11.2021 15:25

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Easy to order

Easy to order, quick delivery, great price and comfortable fit. How can a high st optician justify the prices they charge when I get can get the same lenses from this online site for a third of the price?

By from Unknown location on 05.11.2021 14:59

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Excellent service

Excellent service; speedy, accurate and staff are polite.

By from Unknown location on 05.11.2021 14:49

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.