Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14158
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15675 customer reviews
4.8

Customer Reviews

Showing 2,301-2,350 of 15,676 items.
Big stock and excellent value

Always have lenses in stock and fast delivery. Cheapest out of all online and in-store in the UK.

By from Unknown location on 02.09.2021 15:03

Was this review helpful to you? Yes or No

Excellent service as usual

Excellent service as usual

By from Unknown location on 31.08.2021 16:44

Was this review helpful to you? Yes or No

excellent service

excellent service, always very speedy. highly recommended

By from Unknown location on 31.08.2021 15:10

Was this review helpful to you? Yes or No

Very fast

Very fast. Very convenient. Next-day delivery!

By from Unknown location on 31.08.2021 14:59

Was this review helpful to you? Yes or No

Good to be kept informed

Good to be kept informed were the order was up to and when to expect them in the post after dispatch overall very good

By from Unknown location on 31.08.2021 14:52

Was this review helpful to you? Yes or No

Arrived within two days.

Arrived within two days.

By from Unknown location on 31.08.2021 13:53

Was this review helpful to you? Yes or No

Easy, reliable, contact lenses on demand service

I have been using this website for a very long time (over 8 years) to buy my contact lenses as a repeat order and they have been exceptionally reliable. Due to their consistency of service am rating them five stars.

By from Unknown location on 31.08.2021 02:43

Was this review helpful to you? Yes or No

Very good contacts

Very good contacts. Very helpful service and quick delivery. Will be a customer from now on

By from Unknown location on 30.08.2021 15:10

Was this review helpful to you? Yes or No

This is an excellent website

This is an excellent website. I have used it now for a number of years without any issues. Delivery is prompt and updates are provided beforehand. Would not use any other site for contsct lenses.

By from Unknown location on 30.08.2021 14:40

Was this review helpful to you? Yes or No

Poor quality lenses

Service was quick and easy but quality of the lenses are poor. I’ve worn them on three occasions since they arrived and on two of those occasions I had a contact tear in half in my eye straight after putting them in and it has been a struggle to remove the second half.

By from Unknown location on 30.08.2021 14:20

Company replied:

Hi Hannah, I am sorry to hear you have experienced issues with your contact lenses, if you would like to contact our customer support team they will be happy to replace the lenses or arrange a refund.

Hayley Brown, 30.08.2021 18:37

Was this review helpful to you? Yes or No

Contact lenses

Fantastic contact lenses been using these for quite a few years now. Always fast delivery. Would highly recommend them to anyone

By from Unknown location on 30.08.2021 14:16

Was this review helpful to you? Yes or No

Quick and easy delivery

Quick and easy delivery. Items are easy to use . No stinging when you put contact in. I even forgot to take them out when I feel asleep, but removed them in the morning with no side effects.. then renew them with another pair. I would recommend these contacts.

By from Unknown location on 30.08.2021 10:25

Was this review helpful to you? Yes or No

Have bought online

Have bought online, contact lenses for many years from Contactlenses.co.uk, always efficient buying process and delivered on time. no need to look elsewhere.

By from Unknown location on 29.08.2021 18:48

Was this review helpful to you? Yes or No

Recommended

Good quality. Good service. Fast delivery. It’s as simple as that, and that all you need

By from Unknown location on 28.08.2021 17:49

Was this review helpful to you? Yes or No

Always a speedy delivery and the…

Always a speedy delivery and the correct order

By from Unknown location on 28.08.2021 17:42

Was this review helpful to you? Yes or No

Highly recommend

Highly recommend! Absolutely amazing Service!

By from Unknown location on 27.08.2021 22:26

Was this review helpful to you? Yes or No

For reasons unknown Royal Mail left a…

For reasons unknown Royal Mail left a missed delivery card, despite your package being able to fit through my letter box. This resulted in having it delivered to my local post office, which also meant having to find ID in order to collect. This whole process cost me 3 days Scs so I ran out of lenses. The lenses I received were in a box, not an envelope, as other recent orders have. It was unnecessarily annoying!

By from Unknown location on 27.08.2021 21:47

Company replied:

Hi, Simon, I am sorry to hear that Royal Mail did not deliver your lenses as expected. I apologise that in this instance your lenses were not placed in an envelope, however, the small boxes we use have been designed to be letterbox friendly, so are normally posted through the letter box by your postman. Again I apologise for the inconvenience caused with this delivery.

Hayley Brown, 30.08.2021 18:42

Was this review helpful to you? Yes or No

Ordered daily contact lenses

Ordered daily contact lenses. They came the next day. They are such value for money. One of the most comfortable contact lenses I have ever worn. Crystal aqua daily.

By from Unknown location on 27.08.2021 17:13

Was this review helpful to you? Yes or No

Excellent service.

Excellent service.

By from Unknown location on 27.08.2021 16:58

Was this review helpful to you? Yes or No

Excellent service!

Excellent service!! Five stars

By from Unknown location on 27.08.2021 14:15

Was this review helpful to you? Yes or No

Wish every online business was this good

Just every time I order from this company you get excellent service as standard.

By from Unknown location on 26.08.2021 21:34

Was this review helpful to you? Yes or No

Great prices

Great prices and if the contacts you want are out of stock or there a problem with your order then it solved super fast and quick post means that you never run out of contact lenses again

By from Unknown location on 26.08.2021 13:50

Was this review helpful to you? Yes or No

First rate

First rate. Highly recommend. The speediest delivery ever.

By from Unknown location on 26.08.2021 08:30

Was this review helpful to you? Yes or No

Excellent service.

Excellent service.

By from Unknown location on 25.08.2021 16:26

Was this review helpful to you? Yes or No

Excellent service as usual

Excellent service as usual. No problem for me to give them 5*.

By from Unknown location on 25.08.2021 16:10

Was this review helpful to you? Yes or No

Excellent product and service

Excellent product and service, delivery on time.

By from Unknown location on 25.08.2021 15:07

Was this review helpful to you? Yes or No

Easy to order and arrived the following…

Easy to order and arrived the following day - excellent!

By from Unknown location on 25.08.2021 13:53

Was this review helpful to you? Yes or No

Good Products & Great Service!

I've been using contactlenses.co.uk for quite a few years now and am very happy with the quality of product and service. Lenses are always dispatched on time and arrive pretty quickly. I'd have no problems recommending them in the future to others.

By from Unknown location on 24.08.2021 12:43

Was this review helpful to you? Yes or No

I am very impressed with ContactLenses’…

I am very impressed with ContactLenses’ excellent service. On two occasions when I have ordered standard lenses, due to lack of stock availability for these, ContactLenses offered to upgrade my order to a premium brand. These orders were fulfilled at no extra cost to me and I am truly grateful of their service.

By from Unknown location on 23.08.2021 18:06

Was this review helpful to you? Yes or No

Very rapid reply and delivery now our…

Very rapid reply and delivery now our place to go to

By from Unknown location on 22.08.2021 18:08

Was this review helpful to you? Yes or No

fast swift delivery

fast swift delivery

By from Unknown location on 22.08.2021 17:08

Was this review helpful to you? Yes or No

Superb service, great prices

I live in France, and even despite Brexit/covid delays/paperwork, the new lenses arrived within a week. During a family stay in the UK, lenses arrived within a couple of days. Excellent, prompt service, great comms, competitive pricing, 10/10, they've got my vote😊👍

By from Unknown location on 22.08.2021 13:47

Was this review helpful to you? Yes or No

Great service

Great service, amazing value, wouldn't go anywhere else

By from Unknown location on 21.08.2021 16:54

Was this review helpful to you? Yes or No

I've used these guys for more than 10…

I've used these guys for more than 10 years. They're fast, reliable and cheap.

By from Unknown location on 21.08.2021 13:56

Was this review helpful to you? Yes or No

Great service, great lenses

I used Contactlenses.co.uk for the first time recently. It was easy to order, was received quickly and most importantly, the lenses are as comfortable as my usual brand. Good value too.

By from Unknown location on 20.08.2021 15:34

Was this review helpful to you? Yes or No

Slight delay in contact lens delivery

These lenses are normally delivered quickly and the order is always accurate. Contactlenses.co.uk clearly informed me on their website that this time my order would take longer due to issues they were having. They kept in contact during this time via email so I knew exactly when the lenses were being delivered and they were earlier than I expected! Cannot fault this company at all and I have used them for years. They've also given support to Guide Dogs!

By from Unknown location on 20.08.2021 15:09

Was this review helpful to you? Yes or No

Item never arrived received refund…

Item never arrived received refund through PayPal. Maybe lost in the post

By from Unknown location on 20.08.2021 14:55

Company replied:

Hello Mark, Thank you for your feedback. I am sorry that your order, posted by us on the 9th August did not reach you. We are aware of some delays within the postal system at the moment but would have anticipated the order would have arrived to you by now. Your refund has been made via PayPal for non-delivery of goods. Apologies for the inconvenience. Kind regards Hayley

Hayley Brown, 23.08.2021 18:08

Was this review helpful to you? Yes or No

Excellent price

Excellent price. Very quick delivery

By from Unknown location on 19.08.2021 06:33

Was this review helpful to you? Yes or No

Super fast delivery

Super fast delivery. Easy web site for ordering Lens very soft and comfortable to wear Easy opening pouches. Will definitely order again.

By from Unknown location on 17.08.2021 18:17

Was this review helpful to you? Yes or No

Second time ordering daily contacts

Second time ordering daily contacts. Fantastic price and extremely fast delivery!

By from Unknown location on 17.08.2021 17:12

Was this review helpful to you? Yes or No

Thank you for supplying contacts or…

Thank you for supplying contacts or offering a good substitute for the same price

By from Unknown location on 17.08.2021 16:37

Was this review helpful to you? Yes or No

Great service!

Great service!

By from Unknown location on 17.08.2021 14:57

Was this review helpful to you? Yes or No

I’ve been using contactlenses.co.uk…

I’ve been using contactlenses.co.uk since 2003 and I’ve never been let down

By from Unknown location on 17.08.2021 14:25

Was this review helpful to you? Yes or No

Fast and efficient service every time

Fast and efficient service every time

By from Unknown location on 17.08.2021 14:14

Was this review helpful to you? Yes or No

Always reliable and dependable

Always reliable and dependable. I've been ordering from Contactlenses.co.uk for years and they are quick and efficient. Thank you

By from Unknown location on 17.08.2021 14:11

Was this review helpful to you? Yes or No

Very Good service and range of contact…

Very Good service and range of contact lenses and but give it few days to arrive.

By from Unknown location on 16.08.2021 18:01

Was this review helpful to you? Yes or No

Would leave zero stars if I could

Would leave zero stars if I could. Haven't used them in five years as they messed up two orders. Once where they sent the wrong lenses and once where the lenses weren't sent at all and I had to chase and chase. Fast forward and I thought I'd try them again. I'd moved house so I updated my address on my account but silly me I also had to update my order as apparently nobody cross checks these things so Lo and behold my order gets sent to my old address 50 miles away. So I ring customer services. I get cut off TWICE then when I finally get through I'm told it's my fault because I placed the order and if the lenses come back I'll get a refund. The patronising borderline cocky tone of the man I spoke to was the final straw. DO NOT USE this incompetent company.

By from Unknown location on 16.08.2021 08:50

Company replied:

Hello Emma, Thank you for your review and feedback. I am very sorry that on this occasion, your experience was not a positive one. I can see that you last ordered in 2013 with an alternative address, and unfortunately this time, the address was only changed on your main account after the order was placed, and therefore would not automatically update a pending order. Due to the high number of orders we receive daily, it is not possible for us to cross reference, confirm and amend delivery details. I apologise again for the inconvenience this will have caused and a refund will be issued once the order is returned. Kind regards Hayley

Hayley Brown, 16.08.2021 18:36

Was this review helpful to you? Yes or No

Would definitely recommend

Would definitely recommend. I always shop with them and I did an order recently and did an order for a friend too. It was 2 different prescriptions and they noticed this and rang me to make sure I didn't make a mistake. Very helpful.

By from Unknown location on 15.08.2021 17:28

Was this review helpful to you? Yes or No

Great lenses

Great lenses, great quality, no dry eyes after wearing them over 12 hours. Arrived quickly in the post. Will definitely be ordering from them again.

By from Unknown location on 15.08.2021 15:43

Was this review helpful to you? Yes or No

Always great service

Always great service. Maybe more info on recycling/biodegradable pods?

By from Unknown location on 15.08.2021 13:56

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.