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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 2,551-2,600 of 15,706 items.
Been using you for 20 years

Been using you for 20 years. Never any issues. No reason to go elsewhere.

By from Unknown location on 20.06.2021 17:34

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I've been using these guys for years…

I've been using these guys for years now and never fail to delivery on price/choice/delivery. Website is a breezr too.... I cannot fault their service. 5 star. Steve Bristol

By from Unknown location on 20.06.2021 15:57

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I’ve been using contact lenses UK for…

I’ve been using contact lenses UK for many years and I’ve never had cause to complain and services next to perfect

By from Unknown location on 20.06.2021 14:21

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Im a pensioner

Im a pensioner , but this company web site is so easy to use . Their service is second to none , Thank you.

By from Unknown location on 20.06.2021 07:23

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Great service and quick delivery

Great service and quick delivery. Lenses were cheaper than any other online store. This is the second batch I ordered and they have been great, and have had no issues with them at all.

By from Unknown location on 20.06.2021 06:46

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Great service as usual

Great service as usual. Many thanks

By from Unknown location on 19.06.2021 18:06

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Have used this website for my contacts…

Have used this website for my contacts for years and years and always get a great service and product.

By from Unknown location on 19.06.2021 13:54

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All you want from an online purchase

Fast, simple and easy. All you want from an online shopping experience. The lenses sometimes have a dip in quality but on the whole for money you save over the big brands, it's a cross I'm happy to bear.

By from Unknown location on 18.06.2021 17:18

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Excellent service

Excellent service. Quick and prompt everytime

By from Unknown location on 18.06.2021 13:53

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A+++++++++++

Fast, excellent service.

By from Unknown location on 18.06.2021 13:50

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Top quality service as always.

Top quality service as always.

By from Unknown location on 17.06.2021 21:32

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Need to change an order address

Need to change an order address - 3 minutes on phone including getting through security and reading new address, fantastic. Was then phoned back 5 minutes later to explain the (large) order I’d placed wasn’t fully in stock - was offered partial shipping that day and rest next week or all the following week. Great customer service.

By from Unknown location on 17.06.2021 17:23

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Excellent service

Excellent service, super fast delivery and competitive pricing. Would recommend

By from Unknown location on 15.06.2021 20:14

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Very easy to order and the prices are…

Very easy to order and the prices are very competitive. I would highly recommend to friends and family.

By from Unknown location on 15.06.2021 16:06

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Quality lenses

Excellent , comfortable lenses at a fraction of the cost . Not had any issues whatsoever. I bought a month’s supply to try them out and will now be a regular customer.

By from Unknown location on 15.06.2021 13:58

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Easy to order

Easy to order , and arrived quickly compared to last order

By from Unknown location on 15.06.2021 13:52

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Next day delivery took 3 days don’t…

Next day delivery took 3 days don’t advertise it if you can’t do it, this has happened 4 times now. Even when ordering before the cut off point.

By from Unknown location on 15.06.2021 07:21

Company replied:

Hello Zacharia, Thank you for your review. I am sorry that your order did not arrive when expected. Due to the time you placed your order, which was after the cut off point for sending that same day, your order will have been sent the following working day and delivered next day. This would have been advised before payment. Apologies if this caused any inconvenience. Kind regards Hayley

Hayley Brown, 15.06.2021 10:14

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Have been using Contactlenses.co.uk for…

Have been using Contactlenses.co.uk for over five years now and have always found them excellent value and a speedy delivery. Just wouldn’t go anywhere else.

By from Unknown location on 14.06.2021 19:07

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Always super quick delivery and…

Always super quick delivery and excellent price

By from Unknown location on 14.06.2021 13:59

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Wouldn't recommend

"I was using Crystal Aqua Daily for a couple of months. Although, I had to stop using these because they were drying out my eyes and causing redness. When I tried to return my 10 unopened boxes of lenses, I was given a return label, which I fixed to my parcel and posted. Since posting on the 2nd of June, my parcel has apparently been ""lost"", and the contactlenses.co.uk team cannot find it. I have contacted them multiple times, and they will not help me and provide a refund. I've never had a parcel go missing from Royal Mail, and believe it's due to incompetence or pure greed from contactlenses.co.uk. It's easy to order from the company, but don't expect a refund. Your parcel will just go ""missing""."

By from Unknown location on 14.06.2021 13:12

Company replied:

Hello M James, Thank you for your feedback. I am sorry that the lenses were not suitable and you wished to make a return. I can see from your commincation with our support team that due to you not retaining a proof of postage when making the return, we are unable to make a refund without, and therefore have asked that you allow a little longer for the return to make its way back. On return, we will of course to refund you. Apologies again, Kind regards Hayley

Hayley Brown, 15.06.2021 13:24

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Really quick delivery good price and…

Really quick delivery good price and Really good lenses.

By from Unknown location on 13.06.2021 20:17

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Always excellent service and overnight…

Always excellent service and overnight delivery

By from Unknown location on 13.06.2021 08:42

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Can not fault the quality and very…

Can not fault the quality and very prompt delivery of this company have been using them for years

By from Unknown location on 13.06.2021 07:38

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Reliable and fast service

Reliable and fast service. My parcel usually arrives within 1-2 days.

By from Unknown location on 12.06.2021 15:02

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Another success story

Another success story. Lenses arrived very quickly and are excellent quality, very comfortable and great value.

By from Unknown location on 12.06.2021 10:44

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No change there then!

As usual, easy to re-order and quick delivery.

By from Unknown location on 11.06.2021 15:04

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Although the order took longer to get…

Although the order took longer to get to me than I am used to. But I am still very happy with the service I have received.

By from Unknown location on 10.06.2021 16:40

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Super quick service great prices

Super quick service great prices

By from Unknown location on 10.06.2021 15:26

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Great Service

Great, quick service

By from Unknown location on 10.06.2021 14:59

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Impeccable Service.

Always reliable. Always efficient. So easy and simple to order.Thank you.

By from Unknown location on 09.06.2021 11:03

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Excellent service and great products

Excellent service and great products

By from Unknown location on 09.06.2021 08:48

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Great lenses and quick delivery.great

Great lenses and quick delivery.

By from Unknown location on 08.06.2021 14:34

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Great company but because my order is…

Great company ,but because my order is £32.98, it falls 2p short each month for me get free postage !!!! I then have to pay £3 extra.I mentioned this before and got 1 voucher for £3, but they still have not changed their policy for me although I have been with contactlenses.co.uk for many years.

By from Unknown location on 08.06.2021 14:16

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Perfect again such quick and fast…

Perfect again such quick and fast delivery.

By from Unknown location on 08.06.2021 13:52

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Great service from start to finish

Great service from start to finish, ordering easy and contact lenses arrived in 2 days

By from Unknown location on 07.06.2021 20:48

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Brilliant customer service

Brilliant customer service, my order was lost in the post and they were fantastic, sending me a replacement straight away with next day delivery.. would highly recommend

By from Unknown location on 07.06.2021 14:05

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This is by far the best lenses site

This is by far the best site for buying your contact lenses. I've used Contactlenses.co.uk for over 2 years now and would not go anywhere else. brilliant service.

By from Unknown location on 06.06.2021 14:10

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Really speedy delivery

I often order lenses from here and have never had any problems. I’m always impressed with how quickly they send my order.

By from Unknown location on 05.06.2021 18:57

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5 ☆service

5 ☆service. 1st time using the company and will definately be getting my lenses from here in the future. Delivered with 2 days of ordering.

By from Unknown location on 05.06.2021 16:33

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Fantastic service....

Fantastic service..... Great product, sale prices are excellent .. Will continue to use this company

By from Unknown location on 05.06.2021 15:20

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Great company

Great company, never have any issues

By from Unknown location on 05.06.2021 14:11

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I have been using contactlenses.co.uk…

I have been using contactlenses.co.uk for so many years and they are amazing. Cheap and really quick delivery. I have never had any issues and will 100% continue using them for my contact lenses!

By from Unknown location on 05.06.2021 13:53

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Great company very quick delivery and…

Great company very quick delivery and kept you up date with delivery

By from Unknown location on 05.06.2021 06:32

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Easy to order quality product and fast…

Easy to order quality product and fast delivery. Excellent price.

By from Unknown location on 05.06.2021 05:17

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Always a very quick and reliable…

Always a very quick and reliable service .. been using this site for years now and never been let down even through lockdown. Great service

By from Unknown location on 04.06.2021 22:39

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Cheaper than the opticians & super easy…

Cheaper than the opticians & super easy to order with super fast delivery!

By from Unknown location on 04.06.2021 13:58

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Excellent service and price v local.and…

Excellent service and price v local.and National opticians.No contract needed .My lenses last me a while as i dont wear them everyday hence not wanting a contract .Always order my lenses from these guys .

By from Unknown location on 03.06.2021 14:20

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Great product and great price

Great product and great price Quick delivery

By from Unknown location on 03.06.2021 13:48

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Fantastic service

Fantastic service, I have ordered numerous times from contactlenses.co.uk and never been disappointed. Lightening quick delivery, normally next day and great updates on my order. Very competitive prices also, definitely highly recommend them.

By from Unknown location on 01.06.2021 14:41

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Good service- good price

Good service- good price. Received lenses the next day

By from Unknown location on 01.06.2021 13:54

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.