Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 2,801-2,850 of 15,706 items.
Great product and great service!

Great product and great service!! Thank you ❤️

By from Unknown location on 29.03.2021 23:39

Was this review helpful to you? Yes or No

I’d recommend!

Easy to order, fast delivery and great product!! Very reasonably priced too, I will be ordering again.

By from Unknown location on 29.03.2021 15:56

Was this review helpful to you? Yes or No

As Always 1st class service *****Athens

As Always 1st class service *****

By from Unknown location on 28.03.2021 21:28

Was this review helpful to you? Yes or No

Brilliant

Brilliant quality was easy to use and good value. Site easy to navigate and good reviews. Have used again and again.

By from Unknown location on 28.03.2021 19:53

Was this review helpful to you? Yes or No

Great value

Great value, seem to suit me so no issues so far. Unfortunately no longer in letterbox size packaging.

By from Unknown location on 28.03.2021 18:11

Was this review helpful to you? Yes or No

Excellent customer service where…multi focal lenses

Excellent customer service where delayed but came earlier than expected ... cheaper than most for my contacts definitely recommend

By from Unknown location on 28.03.2021 16:07

Was this review helpful to you? Yes or No

Contact lenses

I have used this company since I started wearing contact lenses about 15yrs ago, prices are very competitive and delivery is always quick

By from Unknown location on 28.03.2021 14:20

Was this review helpful to you? Yes or No

Excellent service and delivery

Excellent service and delivery

By from Unknown location on 28.03.2021 13:56

Was this review helpful to you? Yes or No

Very easy to order

Very easy to order, fast delivery

By from Unknown location on 28.03.2021 13:47

Was this review helpful to you? Yes or No

You could not ask for a faster…

You could not ask for a faster delivery. Excellent. I have just started using these lenses and so far so good.

By from Unknown location on 27.03.2021 17:08

Was this review helpful to you? Yes or No

Extremely fast delivery

Extremely fast delivery. Theses contact lenses are half the price of the ones I usually use and are quite good for the money. Only thing is I can’t keep them in as long as they tend to start drying out a bit towards the end of the day. I will still order them again though. I have had one dud in the pack so far but I also used to get this with the expensive brands too.

By from Unknown location on 27.03.2021 15:36

Was this review helpful to you? Yes or No

Easy to order and speedy delivery

Easy to order and speedy delivery. However please make the box size so it can go thru the letterbox (like other suppliers) so I don't have to collect from post office which is really inconvenient. I asked this before and was told you was going to do this?? X

By from Unknown location on 27.03.2021 15:01

Company replied:

Hello Stacey, Thank you for your feedback. I am sorry that our current letterbox friendly packaging does not successfully fit through your door. We are in the process of re-looking at our packaging solutions but unfortunately due to current circumstances some have been put on hold. We are however looking to implement this again very soon. One of our support team will be in touch as we wanted to check a few things with you to help our feedback. Apologies again, Hayley

, 29.03.2021 10:56

Was this review helpful to you? Yes or No

I have recently bought two boxes of…

I have recently bought two boxes of crystal comfort. Since beginning of march I have actually open the third pair. The previous two pairs had last me 10 days each. They break easily after last than two weeks. The material is very poor quality. I have been wearing contact lenses for 30 years and this is the second kind of Crystal's lenses that appear to have a very limited endurance time period. While calling and asking either for refund or replacement I am met with comments that I am the only one to have such problems with the lenses.What are your experiences with the lenses.

By from Unknown location on 27.03.2021 11:06

Company replied:

Hello Andrew, Thank you for your feedback on our products. I am sorry that the lenses you have tried are not suitable for you. These particular lenses are very well received by new wearers so it is unfortunate that they were not for you. I can see you have received a replacement box of your preferred lenses recently free of charge. Apologies again, Hayley

, 29.03.2021 10:46

Was this review helpful to you? Yes or No

Good purchase

The website was simple and once ordered they arrived quickly. The contact lenses themselves (crystal monthly) were very comfortable.

By from Unknown location on 26.03.2021 20:29

Was this review helpful to you? Yes or No

One of the first Dailies multifocal…

One of the first Dailies multifocal lenses that I opened had an edge broken, which was quite easy to be picked by myself being a contact lens wearer since the last 20 years. Otherwise great comfort and precision.

By from Unknown location on 26.03.2021 20:21

Was this review helpful to you? Yes or No

First class service as always

First class service as always - I wouldn't consider any other place to buy my contacts

By from Unknown location on 26.03.2021 16:23

Was this review helpful to you? Yes or No

Love these daily lenses

Love these daily lenses. They are a good quality and very reasonably priced.

By from Unknown location on 26.03.2021 16:22

Was this review helpful to you? Yes or No

Extremely prompt service

Extremely prompt service

By from Unknown location on 26.03.2021 16:09

Was this review helpful to you? Yes or No

Great product and service.

Great product and service,can't believe how quick the delivery was using royal mail.Would totally recommend product and service and value for money

By from Unknown location on 26.03.2021 15:21

Was this review helpful to you? Yes or No

Excellent service

Excellent service, always.

By from Unknown location on 25.03.2021 20:12

Was this review helpful to you? Yes or No

Arrived quickly and happy with lenses…

Arrived quickly and happy with lenses and price

By from Unknown location on 25.03.2021 18:36

Was this review helpful to you? Yes or No

Excellent service!

Have ordered my lenses through contactlenses.co.uk for about ten years. Never had any issues, fast delivery and cheap prices. Perfect!

By from Unknown location on 23.03.2021 20:28

Was this review helpful to you? Yes or No

I’ve been a customer for a few years…

I’ve been a customer for a few years now. Delivery is always prompt and my lenses are always in stock. I’d happily recommend these guys to anyone looking to buy contact lenses online.

By from Unknown location on 23.03.2021 15:48

Was this review helpful to you? Yes or No

Fantastic

I have only ever had positive experiences dealing with contactlenses.co.uk. I find it very convenient that they have a record of my prescription and previous order so I can just re order with one click. Dispatch and delivery was also very quick, so all in all I am very happy with them.

By from Unknown location on 23.03.2021 14:52

Was this review helpful to you? Yes or No

Why bother to review

Why bother to review - fabulous speedy service at a wonderful price as always

By from Unknown location on 22.03.2021 19:37

Was this review helpful to you? Yes or No

Use of 3rd Party Market Researchers

Any company using parasitic organisations such as Trust Pilot should be avoided. If you want a true review use your own (cheaper) personnel, who understand the subject. Also I was ALMOST tricked into joining another 3rd Party, i.e. PayPal, yet another proven risk. I had to make several attempts to proceed with my order when I refused to sign up for PayPal. I have since found another contact lens supplier and will not be using contactlenses.co.uk again.

By from Unknown location on 22.03.2021 06:55

Company replied:

Hello, Thank you for your feedback. I am sorry you encountered issues when paying. PayPal is a payment processor we use to process payments, however there is the option to enter just your card details and not sign up to a secure PayPal account. I am sorry this did not run smoothly for you when checking out. Our Trustpilot reviews are genuine and linked to our customer orders so you can be reassured that any feedback we provide via this platform is genuine. Thank you. Hayley

, 23.03.2021 10:34

Was this review helpful to you? Yes or No

Thanks so much they arrived very…

Thanks so much they arrived very quickly!

By from Unknown location on 21.03.2021 20:40

Was this review helpful to you? Yes or No

Easy to use website clear and good…

Easy to use website clear and good pricing . Place order and I received my items in 24 hours. Used for many years and will continue to do so.

By from Unknown location on 21.03.2021 15:44

Was this review helpful to you? Yes or No

Always excellent

Always excellent

By from Unknown location on 21.03.2021 14:48

Was this review helpful to you? Yes or No

excellent

I have been using this company for years and they have been consistent throughout. orders are always correct, questions and advise are always answered promptly with online live chat and the delivery is always super quick. Can not recommend them enough!

By from Unknown location on 21.03.2021 11:32

Was this review helpful to you? Yes or No

The sight was good however I often…

The sight was good however I often found that a lens was inside out . Maybe the case they are in is too big

By from Unknown location on 21.03.2021 07:49

Company replied:

Hello. Thank you for your feedback. I am pleased the vision you found with our lenses was good and apologies if you found the handling of them a little tricky at times, this can happen with lenses and they simply need readjusting in the right way. Thanks again, Hayley

, 22.03.2021 16:01

Was this review helpful to you? Yes or No

I've been using you for 14 years

I've been using you for 14 years, never had a problem with the product or company. Great prices, very fast delivery. Always recommend you to my friends and family. Keep up with brilliant job you do.

By from Unknown location on 20.03.2021 23:59

Was this review helpful to you? Yes or No

Very disappointed with the new…

Very disappointed with the new packaging. Used to fit through the letterbox but now doesnt. Have to now start arranging re-deliveries with the Post Office. Very inconvenient

By from Unknown location on 20.03.2021 16:24

Company replied:

Hi John, Thanks for your feedback. I am sorry you have been inconvenienced by having to collect your lens order on this occasion. The packaging we used is our letterbox friendly box and was the same used on previous order. I can only assume that perhaps on this occasion your post person did not attempt the delivery. Apologies again and please let us know if this happens again. Kind regards Hayley

, 22.03.2021 15:56

Was this review helpful to you? Yes or No

Always excellent and fast service

Always excellent and fast service. Been using this company for years and would recommend them to anyone.

By from Unknown location on 20.03.2021 15:55

Was this review helpful to you? Yes or No

Brilliant service

Brilliant service , great lenses, great price , fast delivery . I can’t fault the company . Thanks

By from Unknown location on 20.03.2021 15:21

Was this review helpful to you? Yes or No

Excellent service

Excellent service, despite a problem with delivery which was immediately sorted by them and I update regularly. Would definitely recommend.

By from Unknown location on 20.03.2021 15:06

Was this review helpful to you? Yes or No

Great service provided

Great service, arrived a day early. Will definitely be ordering again

By from Unknown location on 19.03.2021 19:01

Was this review helpful to you? Yes or No

I have used these lenses for quite…

I have used these lenses for quite sometime now and they are so comfortable. The service is brilliant and you are kept updated about your order at every step.

By from Unknown location on 19.03.2021 16:58

Was this review helpful to you? Yes or No

Arrived quickly

Arrived quickly Nice size package Great service Would order again

By from Unknown location on 19.03.2021 16:43

Was this review helpful to you? Yes or No

I have used this company for a while…

I have used this company for a while and there delivery is superb. The lenses I chose have been great. Good company to deal with

By from Unknown location on 19.03.2021 16:34

Was this review helpful to you? Yes or No

Great service

Great service, easy to use, fast delivery

By from Unknown location on 19.03.2021 15:30

Was this review helpful to you? Yes or No

Will always use this company

Will always use this company. Shipping is always convenient, fast and reliable.

By from Unknown location on 19.03.2021 15:10

Was this review helpful to you? Yes or No

Great service

Been using contactlenses.co.uk for my lenses for nearly 10yrs now. The products have always been great and the delivery very reliable. The one instance my order went missing in the post they replaced them immediately no quibble. Great service.

By from Unknown location on 19.03.2021 14:53

Was this review helpful to you? Yes or No

Always Exceptional Quality and Excellent Customer Service

Have bought lenses from here for about 4yrs or so now. And I'm still as pleased now as I was in the beginning with exceptional quality and customer service. They are one of the few companies that I can find who cater for my high prescription of -12.50. Quick delivery and very competitive pricing means I can afford to buy a few months worth at a time. Overall excellent!

By from Unknown location on 16.03.2021 19:29

Was this review helpful to you? Yes or No

Excellent!

Nice and easy on ordering and my lenses were delivered the next day, top service! :)

By from Unknown location on 16.03.2021 17:26

Was this review helpful to you? Yes or No

Fast delivery and lenses are as good as…

Fast delivery and lenses are as good as any other I've tried

By from Unknown location on 16.03.2021 16:08

Was this review helpful to you? Yes or No

Great Online Optician

Excellent service and Next day delivery.

By from Unknown location on 16.03.2021 15:15

Was this review helpful to you? Yes or No

Excellent service

Excellent service Prompt delivery

By from Unknown location on 16.03.2021 14:47

Was this review helpful to you? Yes or No

Great service evey time

Great service evey time. Easy to reorder and posted through the letter box. I once ordered wrong strength and was swapped no problem.

By from Unknown location on 15.03.2021 15:12

Was this review helpful to you? Yes or No

Always excellent

Always excellent and so much cheaper than the high street.

By from Unknown location on 15.03.2021 14:58

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.