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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 2,951-3,000 of 15,706 items.
Fast delivery

Lenses arrived quickly though in remote location. Kept informed of progress.

By from Unknown location on 07.02.2021 17:36

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Always the perfect service

Always the perfect service thank you

By from Unknown location on 07.02.2021 15:05

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Great value and swift delivery

Great value and swift delivery. Thank you.

By from Unknown location on 07.02.2021 14:47

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Great service

As usual ordered and delivered within a few days.No problems at all. a srvice which does as it states.

By from Unknown location on 07.02.2021 13:17

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What’s not to like!

Quality contact lenses at a very good price! Very comfortable and much cheaper than my normal brand through my optician. Delivery was within 3 days whereas through my optician was 7-10 days, and that was direct to my home address. Also I just order when I require more lenses, no subscription nonsense!

By from Unknown location on 07.02.2021 10:41

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Fab!!!!

Fab!!!! Always speedy and reliable

By from Unknown location on 06.02.2021 23:31

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Absolutely delighted about the service…

Absolutely delighted about the service .Delivery Always on time, sometimes even earlier. They keep you updated over email. Certainly recommend !

By from Unknown location on 06.02.2021 17:32

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Excellent

As ever, quick and efficient service. Thank you. Keep safe.

By from Unknown location on 06.02.2021 17:14

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Very good website easy to order

Very good website easy to order, and prompt service

By from Unknown location on 06.02.2021 15:04

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Used for years,excellent

Used for years, only problem I ever had was over this Xmas when I had to wait for 2 Weeks though I’m sure this was down to Post Office.Always excellent.

By from Unknown location on 06.02.2021 12:40

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Excellent Service

Excellent and prompt service as per usual. Recommend highly.

By from Unknown location on 05.02.2021 20:45

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As Always fast delivery I’ve been with…

As Always fast delivery I’ve been with you many years and never have disappointed

By from Unknown location on 05.02.2021 15:45

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Excellent service and product

Excellent service and product

By from Unknown location on 05.02.2021 14:52

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Easy to order

Easy to order, speedy delivery.

By from Unknown location on 03.02.2021 15:35

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Great service and really good prices.

The delivery speed in exceptional, which is clearly important when you’re down to your last few lenses. The prices are very competitive too, so I’m happy to keep reordering whenever necessary.

By from Unknown location on 03.02.2021 15:11

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Always really happy

Always really happy, thankyou.

By from Unknown location on 02.02.2021 15:58

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Excellent prompt service every time…

Excellent prompt service every time .helpful staff when you order by phone .wouldn’t use any other supplier .competitive prices too

By from Unknown location on 02.02.2021 15:39

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I have been buying my lenses from here…

I have been buying my lenses from here for several years now. The website is easy to use and the delivery is prompt.

By from Unknown location on 02.02.2021 15:23

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The service was prompt and…

The service was prompt and professional, I received my contact lenses within 48 hours of ordering. However, I did have an issue trying to selecting my prescription rating as the online power selection tab did not work.

By from Unknown location on 02.02.2021 07:39

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Extremely fast delivery!!!!

Extremely fast delivery!!!!

By from Unknown location on 01.02.2021 23:07

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A first class service as always 1st class service

A first class service as always , I’ve used contact lenses uk for a number of years and I’ve always been happy with the service . If there are any minor glitches the delivery they advise you in advance and deal with your enquiries promptly . Wouldn’t use my other supplier.

By from Unknown location on 01.02.2021 18:19

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The lenses arrived the next day

The lenses arrived the next day! Nice and comfortable so will be buying my monthly’s from here now.

By from Unknown location on 01.02.2021 16:42

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TOTALLY BRILLIANT!

Precise details of ongoing delivery status are so helpful and reassuring. The excellent website and great telephone helpline make this company shine out especially during COVID.

By from Unknown location on 01.02.2021 14:24

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Quick delivery

Quick delivery, easy to order, good product selection.

By from Unknown location on 31.01.2021 17:10

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Extremely reliable and trustworthy…

Extremely reliable and trustworthy service. Also, excellent quality lenses that always arrive the following day in small boxes that fit through the smallest letterboxes.

By from Unknown location on 31.01.2021 16:19

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best contacts for me

I have used crystal monthly lenses for years , I have never had a problem with them Contactlenses.co.uk have the best prices and reliable delivery .

By from Unknown location on 30.01.2021 16:06

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Great lenses.

Easy ordering, ultra fast delivery and really excellent contact lenses. Crystal aqua are incredibly comfortable and I am able to tolerate for many hours wear. I suspect the base curve is more generous than general well-known makes and this helps prevent dry eye syndrome.

By from Unknown location on 29.01.2021 16:42

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Always on time thank you!

Always on time thank you!

By from Unknown location on 29.01.2021 15:50

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Prompt delivery, great website, fantastic value

Have been using ContactLenses.co.uk for years now. Every delivery is prompt, prices are really good and I have never received a faulty product. The website is very easy to use and even easier to set up a recurring delivery.

By from Unknown location on 29.01.2021 14:52

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Very very good service! Thanks!

Very very good service! Thanks!

By from Unknown location on 29.01.2021 14:48

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Always excellent

Always excellent customer service. I have had 2 instances where I have needed to return/exchange lenses due to a change in my prescription and each time staff have been very helpful and it has been supremely straightforward and painless. Added to that, the lenses are a fraction of the price I was paying previously, arrive quickly, and suit me just fine. I would have no hesitation in recommending contactlenses.co.uk to anyone.

By from Unknown location on 28.01.2021 00:13

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Excellent service

Excellent service, I won't go anywhere else.

By from Unknown location on 27.01.2021 15:04

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All excellent!

Excellent quality and price, quick delivery. They forgot 1 item, I called customer care and I received it the day after. Fantastic communication!!!

By from Unknown location on 27.01.2021 14:53

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Excellent

Excellent, I’ve been using this company for many years, quality of service brilliant.

By from Unknown location on 27.01.2021 08:24

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Brilliant service and product

Brilliant service and product. Have been using for over 7 years and they have never failed me. Excellent contact lenses and even better service. Would highly recommend.

By from Unknown location on 26.01.2021 19:33

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The best service

speed of delivery cheap prices and exceptional customer service

By from Unknown location on 26.01.2021 15:42

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Always very efficient.

Always very efficient.

By from Unknown location on 25.01.2021 14:53

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Ordered received by the specified date

Ordered received by the specified date. Tracking was easy. Very happy with the lenses ordered

By from Unknown location on 25.01.2021 14:50

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Great service

Great service and SO much cheaper than specsavers lenses which were the same type. Orders arrive very quickly . No complaints at all.

By from Unknown location on 25.01.2021 14:48

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Great range of lenses that are…

Great range of lenses that are reasonably priced. they are always well packaged and quick delivery.

By from Unknown location on 25.01.2021 14:48

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Superb service and lenses

Superb service and lenses

By from Unknown location on 24.01.2021 17:12

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Good value and service

Easy ordering procedure and prompt delivery - very good value.

By from Unknown location on 23.01.2021 19:37

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Ordered contact lenses on 2nd January…

Ordered contact lenses on 2nd January still have not received my product.

By from Unknown location on 23.01.2021 16:58

Company replied:

Hello Alanya, Thank you for your feedback. I am sorry your original order had not arrived and can see we have since re-sent your order via next day delivery and it has been confirmed as delivered. One of our support team has been in touch to confirm this and resolve any further issues. Apologies again. Kind regards Hayley

, 25.01.2021 13:28

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Great service

Great service. Really good value lenses. When I made a mistake with an order they were extremely helpful. A couple of reasons I didn't give it five stars. Delivery is quick but a bit pricey. The minimum order for free delivery is also a little on the high side - if you can save up and do bulk orders then it is great but it's a bit of a pain if you are on a budget and you need to minimise your order. The other thing is at one point there cheaper lenses had sold out so o purchased some branded ones and they were awful. Obviously not the company's fault per se as they don't make the lenses but I thought it was worth mentioning as the cheaper ones were much more comfortable.

By from Unknown location on 23.01.2021 10:27

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Fast service, been using them for years

A positive and fast service, been using them for years

By from Unknown location on 23.01.2021 07:58

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Excellent service and contact lens

Excellent service and contact lens - great price and comfort to wear

By from Unknown location on 23.01.2021 01:57

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Brilliant service and excellent prices

I have been using contactlenses.co.uk for many years now. Their prices and their service have always been excellent and I can't fault them! The only time I had a minor issue, it was dealt with very promptly which only goes to improve my opinion. I'm sure I will continue to use their services for many more years to come!

By from Unknown location on 22.01.2021 15:53

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Really good prices,fast delivery I…

Really good prices,fast delivery I wouldn’t go anywhere else for my lenses

By from Unknown location on 22.01.2021 15:30

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Excellent service as always

Excellent service as always. 6 months supply for £30! Received within 48hours of ordering 👍🏽 highly recommended

By from Unknown location on 22.01.2021 15:12

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Excellent service and value as always.

Excellent service and value as always. Thanks

By from Unknown location on 22.01.2021 15:04

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.