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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14170
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15688 customer reviews
4.8

Customer Reviews

Showing 3,501-3,550 of 15,688 items.
Brilliant!!!

Brilliant!!!

By from Unknown location on 22.06.2020 17:47

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Excellent and efficient!

Excellent and efficient!

By from Unknown location on 22.06.2020 09:01

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Excellent service

Excellent service. Thank you.

By from Unknown location on 22.06.2020 08:30

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Best online shop for contact lenses

I have never had a late delivery with this service, package was always secure, no problems with mixed up orders or wrong contact lense delivery. Customer service is amazing, all the emails keep you up to date and the site is very easy to use with wide range of contact lenses. I found the ones that fit my eyes perfectly and don't give me irritation where every single one that specsavers recommended made my eyes irritated, red and watery. Been using this site for past 2-3 years and I can recommend it to anyone that is looking to buy contact lenses and get them quickly and securely this is a place for you.

By from Unknown location on 22.06.2020 06:31

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Excellent Supplier

I have used this firm for a number of years, and they have always provided an excellent, and speedy, Service

By from Unknown location on 21.06.2020 14:47

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Product good

Product good, very quick delivery.

By from Unknown location on 20.06.2020 16:45

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contact lenses

I feel good, thank you!

By from Unknown location on 20.06.2020 15:35

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Very easy ordering

Very easy ordering. Very quick delivery.

By from Unknown location on 20.06.2020 10:51

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These are REALLY bad

These are REALLY bad! I have wasted more than half of these, because they are such poor quality. Sometimes you put it in your eye, blink, and it immediately moves up and wedges itself under your eyelids. I have been really scared it would lodge itself behind my eyeballs. The other half of the time, you put it on and it begins scratching you intensely immediately. Or it bends as soon as you take it out the pack, and doesn't stay on your eyes. I only bought from them, because my regular supplier closed their factory. Thank God I can buy from my regular supplier again. This was a complete waste of money. Edit: They also said someone from customer service will get in touch with me, but I heard nothing back from them. I do not believe this to be a good company at all from my experience.

By from Unknown location on 20.06.2020 09:42

Company replied:

Hello Lola, Thank you for taking the time to review our services. I am sorry to hear the product you ordered is not suitable for you. One of our customer support team will be in touch to resolve this for you. Apologies again and for any inconvenience caused. Kind regards Hayley Edited 25.6 I am sorry you have not received our emails. and that this experience has blemished the service we had previously provided you since 2015. We had asked you to contact us regarding making a return for a full refund. However to avoid any further delays a refund has been issued and we do not require the lenses to be returned. Apologies again, Kind regards Hayley

, 25.06.2020 16:42

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Excellent service

Excellent service, always quick and correct, in fact probably the best service of any internet company I’ve ever used.

By from Unknown location on 19.06.2020 15:07

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Amazing Lenses and Customer Service!

I used to order the DaySoft lenses but when their company closed during COVID-19, I had to look elsewhere. I came upon Contactlensesplus and thought I would give them a try. They recommended the Crystal Aqua Dailies as a good alternative to the DaySoft Silk lenses I used before. The team at Contact Lenses Plus is amazing! My order was so large (year supply) that we had to split it into two shipments. The first shipment arrived with no issues but the second shipment got delayed. I thought the second shipment was lost, so Danielle sent a replacement. I ended up getting the replacement AND the second shipment. Through the whole process Danielle and the customer service team were responsive, helpful, kind, and just a pleasure to work with. Not only was the customer service excellent, the lenses are much more comfortable than the DaySoft lenses. I will now only be using this company for my contact lense needs going forward. I could not be happier for the value, quality, and wonderful customer service. Thank you so much Danielle and the Customer Care Team! You guys rock!

By from Unknown location on 19.06.2020 14:38

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I been used them for several years and…

I been used them for several years and never had problems.

By from Unknown location on 17.06.2020 07:41

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Very good service

Very good service

By from Unknown location on 16.06.2020 16:32

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Would recommend

Alway surprised at how quickly the order is delivered . Good quality lenses and a great super speedy delivery service

By from Unknown location on 16.06.2020 15:27

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Very good and the quality super

Very good and the quality super I will be ordering more for the future

By from Unknown location on 16.06.2020 14:13

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Quality

Cheap, quality products! I' ll order again! Super fast delivery!!

By from Unknown location on 15.06.2020 18:37

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Always good service and price

Always good service and price. Always use them

By from Unknown location on 15.06.2020 17:26

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Quick and easy.

Quick and easy.

By from Unknown location on 15.06.2020 15:09

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I have used this company for roughly 5…

I have used this company for roughly 5 years now and cannot fault them whatsoever. Very efficient and you receive full updates throughout ordering process.

By from Unknown location on 15.06.2020 15:03

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Easy

Easy to order, quick to arrive.

By from Unknown location on 15.06.2020 14:45

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Arrived the next day

Arrived the next day! Great value for money :)

By from Unknown location on 15.06.2020 13:53

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Great website and delivery time.

Great website and delivery time.

By from Unknown location on 15.06.2020 13:52

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Highly recommended

Brilliant, delivery was fast, lenses are good. highly recommended.

By from Unknown location on 15.06.2020 08:35

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Always recommend them to family & friends

Like many people, I shop online for much of what I need. A good website has competitive prices and is easy to use. The contactlenses.co.uk website is always easy to use and the prices are great; full marks to them. The shopping experience is always reliable and I'm happy to recommend them to my family & friends. Simon M (East Grinstead), a happy customer

By from Unknown location on 15.06.2020 07:09

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Have been ordering from this site for…

Have been ordering from this site for around 10 years now and it is always a faultless experience.

By from Unknown location on 15.06.2020 06:35

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Great value for money

Great value for money. Easy to order and timely delivery.

By from Unknown location on 14.06.2020 17:14

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Excellent service

Excellent service. Arrived way ahead of the expected delivery date. Highly recommended.

By from Unknown location on 14.06.2020 07:06

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Great product

Great product, fast delivered and ideal quality

By from Unknown location on 13.06.2020 18:03

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Fabulous!

Fabulous! I’m always last minute when it comes to ordering my lenses. More often than not, they arrive the next day. I’ve ordered from here for years.

By from Unknown location on 12.06.2020 14:04

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Excellent Company

Always overnight first class delivery .. good price and often discounts . Friendly and helpful

By from Unknown location on 12.06.2020 13:57

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Speedy delivery

Speedy delivery, have re-ordered contact lenses many times now and no problems at all

By from Unknown location on 09.06.2020 15:34

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Didnt arrive next day as ordered

Didnt arrive next day as ordered

By from Unknown location on 09.06.2020 14:08

Company replied:

Hello Lisa, Thank you for your feedback. I am really sorry your next day delivery was not on time. I can confirm your order left us on the day we estimated and looking at your account notes, it does appear unfortunately your order was lost within the courier service. Your replacement order was sent out to you on the day you made us aware of the non-delivery and your postage charge has been refunded. Apologies again and thank you for allowing us to rectify this for you, Kind regards Hayley

, 10.06.2020 15:50

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Excellent prices

Excellent prices, easy to navigate website. Even during lockdown the delivery has been spot-on. Would highly recommend.

By from Unknown location on 09.06.2020 14:04

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I have been using Contactlenses for…

I have been using Contactlenses for many years and they never fail me.

By from Unknown location on 09.06.2020 13:54

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I have been buying lenses from here for…

I have been buying lenses from here for 15 years and always had great service.

By from Unknown location on 08.06.2020 14:12

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Outstanding service

Outstanding service

By from Unknown location on 08.06.2020 13:58

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Not yet received- 17 days later

I ordered contact lenses on 22/5/20 and on 8/6/20 I still have it received them. They usually come the next day but there is not suggestion that they’ve even been dispatched. I need my contacts to work and drive, and as a doctor my glasses now steam up when wearing a mask or a visor. I’d either like my contact lenses or my money back please.

By from Unknown location on 08.06.2020 13:39

Company replied:

Hello Anna, I am really very sorry that your lens order has not arrived on time. I can confirm the parcel left us on the 25th May to your usual delivery address. Now we are aware of the non-delivery we will of course resolve this for you. One of the customer support team will be in touch first thing and get this managed for you. Again apologies for this and inconvenience this has caused at an even more important time than usual. Kind regards Hayley

, 10.06.2020 16:39

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Perfect

Perfect, comfortable

By from Unknown location on 07.06.2020 18:07

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Very fast delivery.

Very fast delivery. Very comfortable contact lens

By from Unknown location on 07.06.2020 16:31

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Great company- super quick shipping

I have been ordering contact lenses from this website for over 4 years now. Super quick shipping and there is a wide range of different lenses too 👍🏻 never had any issues with this company. Thank you

By from Unknown location on 07.06.2020 13:50

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Excellent product & quick delivery.

Excellent product & quick delivery.

By from Unknown location on 07.06.2020 10:32

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Excellent service

I've used Contactlenses.co.uk for many years and they provide an excellent service. My lenses always arrive a few days after ordering. Very efficient.

By from Unknown location on 07.06.2020 09:41

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Always a great service and very prompt

Always a great service and very prompt

By from Unknown location on 06.06.2020 17:25

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Excellent Product and Service

I came across this company while surfing the internet, looked at their products and found a new brand of really cheap price for daily contact lenses. As the price was really reasnable, I decided to give it a go. Placed my order, Paid, Got an instant confirmation email and the items were shipped in under 24 hours. The contact lenses arrived in 2 days from placing the order and I was really surprised of the excellent quality for these despite of the very reasnable price. They are about 30% cheaper what I used to buy. Will definitly order again and based on my experience, this is an excellent trader to deal with. Thank you Contactlenses.co.uk .. Amazing experience.

By from Unknown location on 06.06.2020 14:18

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Great service!

Great service!

By from Unknown location on 06.06.2020 14:17

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Very fast delivery

Very fast delivery, great product!

By from Unknown location on 06.06.2020 14:01

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Simply & best

The best in price and fast shipping, never failed to deliver quality products and service even when covid19 hit. Extremely satisfied from Six years of ordering. When covid19 hit opticians closed and a lot of services was disrupted and had stock issues. As key worker i never had time off to find opened opticians, but I didn’t need to worry because I knew I can rely on contactlenses.co.uk. with their one click option made everything easier and my order was shipped out fast. Never had any stock issues and the prices are very good for value. Well done to all the staff at contactlenses.co.uk helping us through this difficult time. I highly recommend contactlenses.co.uk. Excellent work!!

By from Unknown location on 06.06.2020 08:45

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Super speedy delivery

Super fast service! Contacts are good value and feel fine in my eyes :)

By from Unknown location on 05.06.2020 22:46

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Highly recommend this company

I always use this company. They are amazingly efficient, always send me what I need, their communication is very good, and the lenses arrive very fast. Easy website as well. Highly recommend

By from Unknown location on 05.06.2020 18:50

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Slow delivery but order correct and got warning of extra delay

Advised of delay when ordered, and that was fine. Just prior to expected deliver date they moved it out again, and while it was delivered bit later than even that expected date, they had at least warned me. Order was correct, and the lenses are good.

By from Unknown location on 05.06.2020 18:50

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.