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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14216
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
286
based on 15737 customer reviews
4.8

Customer Reviews

Showing 4,251-4,300 of 15,737 items.
Easy to use and make an order

Easy to use and make an order. Arrived in good time even though my lenses were out of stock

By from Unknown location on 11.12.2019 20:19

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Was not happy that I ordered and paid…

Was not happy that I ordered and paid the next day fee only to be told following day that my lenses would be a day late. I was impressed with the postage refund though

By from Unknown location on 11.12.2019 15:58

Company replied:

Hello Steve, Thanks for your review. We are super sorry that your order was a day late, this is unusual and something we do not make a habit of. Thanks for your understanding, Kind regards Hayley

, 11.12.2019 19:33

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Excellent quality and fast service as…

Excellent quality and fast service as usual

By from Unknown location on 11.12.2019 13:08

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Fantastic just order my contact lenses…

Fantastic just order my contact lenses and they arrive with in days very reasonable priced

By from Unknown location on 10.12.2019 20:15

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Great new lenses

Great new lenses. Very happy with this purchase 5⭐️

By from Unknown location on 10.12.2019 18:30

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not Great

Website says 1st glass delivery and advertises that as next day - a week later I was still waiting and these were for lenses that are their own make! I’ll go back to FeelGoodContacts where I get next day delivery and free hair I! Thanks for trying but the first time is definitely going to be the last for me, first impressions last!

By from Unknown location on 10.12.2019 17:12

Company replied:

Hello Alex, Thank you for taking the time to review us. I am really sorry that you were not happy with our services. and you feel the need to order elsewhere. First Class delivery is usually delivered to our customers next day, however due to the time of day your order was made and that this was over the very busy cyber sales weekend, it is not uncommon for Royal Mail to take a little longer to deliver. I am sorry that you have been affected by these delays. One of our customer support team will be in touch to confirm whether or not your order has since arrived, and if not we will do over very best to get this sorted for you asap. Apologies again and thanks for bringing this to our attention, and giving us the opportunity to rectify this. Kind regards Hayley

, 10.12.2019 20:06

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Comfortable and easy to use at an affordable price

Brilliant contact lenses for the price. I can wear these lenses for just as long as my specsavers prescribed lenses at a fraction of the price. My specsavers daily lenses were costing me £34 a month so thought I'd try these and they are just as comfortable and my vision just as clear. They go in and come out really easily too. At a saving of £20 a month, I'm glad I found these.

By from Unknown location on 10.12.2019 16:42

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Black Friday was certainly a good buy

Had a few orders now from Contact lenses and never been disappointed. A good offer for Black Friday tempted me again. Definitely good value for money. Would highly recommend.

By from Unknown location on 10.12.2019 16:00

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The contacts arrived in a few days

The contacts arrived in a few days. I have used this company for several years and never a problem. Only issue I had with the last delivery I got was that some of the contacts seemed to tear quite easily which never happened before.

By from Unknown location on 10.12.2019 15:41

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Good service

Easy to order, quick and efficient delivery at a good price.

By from Unknown location on 10.12.2019 05:41

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As always great service

As always great service

By from Unknown location on 09.12.2019 21:20

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NEVER FAILED

NEVER FAILED

By from Unknown location on 09.12.2019 20:13

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Swift

Swift, reliable delivery to my door and good value for money too!

By from Unknown location on 09.12.2019 19:38

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Have only used once but so far so good

Have only used once but so far so good. Contact lenses I ordered were easy to use and a good price. I had to contact them about my order and they replied to me quickly and efficiently. Pleased and will be ordering again.

By from Unknown location on 09.12.2019 19:16

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The only site I use for ordering…

The only site I use for ordering contact lenses!

By from Unknown location on 09.12.2019 19:10

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Fast delivery

Fast delivery. Problem with payment and resolved immediately- excellent service- would high recommend

By from Unknown location on 09.12.2019 19:09

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Product has still not been delivered

Product has still not been delivered. Unusual for your company.

By from Unknown location on 09.12.2019 18:39

Company replied:

Hello Wendy, Thanks for your review. You're right, this is very unusual even at this time of year. I have asked that one of our customer support team contact you tomorrow with information on your order. Really sorry about this and for any inconvenience this has caused. Someone will be in touch to get this sorted. Kind regards Hayley

, 09.12.2019 19:25

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Excellent service

Excellent service, have been using the company for years and they have never disappointed me. Delivery always on time or earlier than promised. Very happy customer.

By from Unknown location on 09.12.2019 18:39

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Always Brilliant!

Easy to order, quick delivery and great communication. Been using contactlenses.co.uk for years and have never had an issue. Highly recommend :-)

By from Unknown location on 09.12.2019 18:19

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VG website & service

Clear well-laid-out website and order pages, and my order came within 48 hours; couldn't have asked for more!

By from Unknown location on 09.12.2019 18:01

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Great product

Reasonably priced contact lenses but packaging could be more environmentally friendly

By from Unknown location on 09.12.2019 17:41

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Delivery within 48hrs

Delivery within 48hrs Perfect !

By from Unknown location on 09.12.2019 17:38

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I have been buying contact lenses from…

I have been buying contact lenses from Contactlenses.co.uk for two and a half years, I have never had a problem ordering or the delivery of them.

By from Unknown location on 09.12.2019 16:38

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Crystal Monthly Lenses

Been buying these for years. Now they are thin and flimsy so much so that they are unusable.They curl up as soon as you look at them. Took 15 minutes to get one lense in.

By from Unknown location on 09.12.2019 15:29

Company replied:

Hello Robert, Thank you for your feedback. I am so sorry to hear that you are not happy with the lenses you have purchased. So we can discuss this further, one of our customer support team will be in touch very soon. Again, really sorry about this. Kind regards Hayley

, 09.12.2019 18:22

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contact lense cases leak

Hello Nothing to report regarding service or delivery, only a request please. I appreciate you do not manufacture the goods but perhaps can report this feedback to your suppliers? No matter which lense cases I use, they are never water tight! They all seem to leak and it's near impossible to keep a lense case laid flat in your make up bag, or handbag unless it stays at home! Surely someone, somewhere can design a case which has some type of seal, like a washer? Then you can take it with you on the move whilst storing lenses, or have a little solution to hand should you need to rinse them. Just an idea as I often take mine with me with solution inside so that I can rinse or store my lenses away from home, as necessary. Walking with a whole bottle of solution just isn't practical! Please pass this feedback along to the relevant party. Thank you :)

By from Unknown location on 09.12.2019 14:57

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Great service

Great service, great price, great lenses. What's not to like?!

By from Unknown location on 08.12.2019 23:09

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True availability and fast shipping

"The store has actual availability of the mentioned products as in all the orders I have made, the dispatch was at most 24 hours after the order. The sipping cost is reasonable for abroad orders. The prices are very good at least for the ""one day"" contact lenses I use."

By from Unknown location on 08.12.2019 21:31

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Great product

Great product, great price, fast delivery.

By from Unknown location on 08.12.2019 14:50

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First class service as always.

First class service as always.

By from Unknown location on 08.12.2019 12:49

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Very speedy & efficient service as…

Very speedy & efficient service as always - that’s why I always use this company. Lenses usually arrive the next day!

By from Unknown location on 08.12.2019 08:36

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The Best

I only order my contacts from them as they r soo cheap an affective love them!

By from Unknown location on 07.12.2019 21:28

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Excellent fast and efficient service

Excellent fast and efficient service. I now live in the US and the international delivery option is great and affordable

By from Unknown location on 07.12.2019 17:14

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Excellent service and delivery time

Excellent service and delivery time. Highly recommended.

By from Unknown location on 07.12.2019 15:47

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Ordering my lenses was easy

Ordering my new lenses was easy- Good, quick service- Reasonable price too!

By from Unknown location on 07.12.2019 14:31

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The best website for contact lenses!!!

I have been using this website for contact lenses for many years. I cannot recommend it enough!!!!! Excellent service and very easy to use website that one can simply re-order and navigate. I have never had any problems nor faulty items and extremely happy so much so, that I look nowhere else and keep on re-ordering my prescription lenses.

By from Unknown location on 07.12.2019 09:07

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Excellent service

Easy to order and lenses arrive quickly. When I first started ordering my lenses from this site postage was free. It now costs £3.00, however the price of the lenses has reduced so the total price is the same as always. I have also on occasion phoned the company and everyone I have spoken to were helpful and knowledgeable

By from Unknown location on 07.12.2019 00:44

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Always on time.

Always on time.

By from Unknown location on 06.12.2019 20:03

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Never had an issue

Never had an issue, always 100% top service! Wouldn’t even contemplate going elsewhere as long as it continues. 👍

By from Unknown location on 06.12.2019 19:08

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Easy ordering and superfast delivery

Easy ordering and superfast delivery. Great value lenses too, try the crystal range they are excellent!

By from Unknown location on 06.12.2019 17:57

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EYE EYE , The Best.

I have been dealing with this company for years , they have always been first class. Never had any problems, always fast delivery quality lenses, great prices.10/10

By from Unknown location on 06.12.2019 17:37

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Quick delivery!!

Quick delivery!!

By from Unknown location on 06.12.2019 17:35

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simple quick online ordering backed…

simple quick online ordering backed with exceptional customer service

By from Unknown location on 06.12.2019 17:25

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Great 🌞thankyou

Great 🌞thankyou

By from Unknown location on 06.12.2019 15:09

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Great service

Speedy efficient service every time

By from Unknown location on 06.12.2019 08:50

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Orderd Monday night arrived Wed

Orderd Monday night arrived Wed. Excellent service .

By from Unknown location on 06.12.2019 00:53

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Really quick service.

Really quick service.

By from Unknown location on 05.12.2019 17:32

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No issues

No issues - order these on behalf of my mother. They are a fraction of the price that she was paying before. She has been using them for a few months with no issues. Delivery is fast - repeat orders are easy.

By from Unknown location on 05.12.2019 16:17

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I’ve used this company for over ten…

I’ve used this company for over ten years now. I order for myself and my daughter and never had a problem. Always fast delivery.

By from Unknown location on 05.12.2019 15:36

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Excellent service

Excellent service

By from Unknown location on 05.12.2019 15:33

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Very efficient and helpful customer…

Very efficient and helpful customer service. The website is easy to navigate and descriptions are accurate, very recommendable.

By from Unknown location on 04.12.2019 21:09

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.