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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14159
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15676 customer reviews
4.8

Customer Reviews

Showing 4,401-4,450 of 15,676 items.
Quick but packaged poorly

The order was processed and delivered very quickly and accurately. Unfortunately, even though the order consisted of just two small boxes of lenses, it was packed in a box too big to fit through a standard letterbox. This could easily have been sent in a letterbox friendly format and saved a trip to the sorting office!

By from Unknown location on 28.10.2019 16:26

Company replied:

Hello Ray, Thank you for taking the time to review our services. Im pleased your order arrived quickly, however apologies that this was not as efficient as it should. You're are correct in that your order was sent in a box that was not suitable and I have passed this onto our despatch department to ensure this does not continue. Apologies again, Kind regards Hayley

, 05.11.2019 14:27

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Contact Lenses

Great lenses, quick delivery

By from Unknown location on 27.10.2019 08:44

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Excellent quality and delivered on time…

Excellent quality and delivered on time as promised!

By from Unknown location on 25.10.2019 22:01

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Great site

I searched google for a contact lense site. Found this one quite quickly and liked what I saw. Looked for the contact lenses with the best reviews and purchased. They arrived a few days later which I was quite impressed with. The whole experience was great. I would have liked the option to trial lenses before making the commitment to purchase a month's worth though.

By from Unknown location on 25.10.2019 16:36

Company replied:

Hello JPE, Welcome to Contactlenses.co.uk and thank you for choosing us! It is unfortunate that we are unable to offer samples on our lenses but would encourage you to contact us for any reason the lenses you ordered were not suitable. We really hope you like the Crystal lenses and that we can welcome you back again soon. Thanks again, Kind regards Hayley

, 05.11.2019 14:31

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Contact lenses.

Great price and service as usual.

By from Unknown location on 25.10.2019 15:36

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No problems and fast delivery

No problems and fast delivery

By from Unknown location on 25.10.2019 15:13

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Quick and correct as always.

Quick and correct as always.

By from Unknown location on 25.10.2019 14:43

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Wouldn’t get my lenses anywhere else

Wouldn’t get my lenses from anywhere else after using them for the last 8 years!

By from Unknown location on 25.10.2019 14:36

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Everything perfect as always

Everything perfect as always. Very reliable, very good quality for money.

By from Unknown location on 24.10.2019 15:52

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I have used Contactlenses.co.uk for…

I have used Contactlenses.co.uk for many years, they have never let me down, they send the new lenses automatically just as I am on my last box, no fuss, no hassle, new lenses straight through the letterbox.

By from Unknown location on 23.10.2019 17:01

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Love the lenses

Love the lenses, very comfy and can wear them at work all day. Good price too

By from Unknown location on 23.10.2019 14:31

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Brilliant company this was my first…

Brilliant company this was my first purchase, extremely pleased with their pricing & speed in delivering. Amazing service! I eont be using anybody else from now.Thanks for your swift efficient service and great product.

By from Unknown location on 23.10.2019 09:09

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Love these guys

Love these guys! Deliver on time and to a great price. Been using them for over 10 years, and only once have they only mispicked my product, not a bad success rate!

By from Unknown location on 22.10.2019 06:05

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Fast delivery

Fast delivery arrived in less than 24 hours

By from Unknown location on 21.10.2019 15:27

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This is the best online company I deal…

This is the best online company I deal with. I've used them for years, and they are amazing. They always send the correct order out at super fast speed, it is straightforward and quick to order by phone or online. When I've ordered by phone, they are always friendly, polite and efficient. I can honestly recommend them wholeheartedly.

By from Unknown location on 19.10.2019 11:08

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Very good company

Very good company, I have been using for years now. The only thing- delivery - up until last year the delivery used to be much faster, it has slowed down unfortunately. But the selection of products are excellent!

By from Unknown location on 18.10.2019 18:42

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Ace company used for years

Used this company for over 5 years & always pleased with their pricing & speed in delivering. Ace service! I wouldn’t use anybody else. Gracias for always being so efficient.

By from Unknown location on 17.10.2019 21:39

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Great quality lenses at the best price…

Great quality lenses at the best price i could find anywhere on the internet, and delivered within 24 hours. What's not to like? Thank you contactlenses.co.uk!

By from Unknown location on 17.10.2019 08:53

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Superb customer care

I have been a customer for at least 10 years now and always found the quality and service to be impeccable. Just yesterday I placed an order and due to a website error had an issue with the delivery address. I emailed at midnight last night when I realised and the issue was resolved in a tremendously kind, professional and helpful manner before midday today by Danielle who I would like to personally thank for her stellar customer care. The company can rely on my continued custom and recommendations. Many, many thanks to both Danielle and the rest of the company.

By from Unknown location on 16.10.2019 10:32

Company replied:

Hi Amy, Thank you for being a long-standing customer of ours and for taking the time to leave a review. We love hearing from happy customers and I have passed on your thanks to Danielle and the rest of the team! Kind regards, Sophie Contactlenses.co.uk

, 17.10.2019 08:55

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Always spot on!

Fast dispatch and delivery as always. Little disappointed with one type of lenses not in stock till November but I can't argue with the price.

By from Unknown location on 15.10.2019 15:16

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Have been using them for over 10 years

Have been using them for over 10 years. Service and delivery always fantastic. Great product range too. I have changed brand a few times!!

By from Unknown location on 14.10.2019 20:39

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great

great. easy ish to re-order and super quick delivery. always comes next day. just wish it was free delivery!

By from Unknown location on 11.10.2019 19:41

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Good quality lenses

Good quality lenses, good customer care and very quick delivery.

By from Unknown location on 11.10.2019 15:33

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Excellent

Excellent, reliable service

By from Unknown location on 11.10.2019 08:46

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Have been using this site for several…

Have been using this site for several years. Faultless service every time. Next day delivery on the majority of my orders. Thank you.

By from Unknown location on 09.10.2019 17:32

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Very quick despatch

Very quick despatch. Placed order and it arrived next day, Products are exactly what I need at reasonable prices.

By from Unknown location on 09.10.2019 17:20

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Excellent service

Excellent service. I have used Contactlenses.co.uk for several years in the UK and they were always perfect. This time I submitted an order from the US (as my favorite contact lenses were not available here), and they were equally good. I will certainly order again from them in the future.

By from Unknown location on 09.10.2019 16:44

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I have been using this service for a…

I have been using this service for a good few years now and the service is always excellent and on time. If you are like me and forget to order in time, they still seem to arrive before my lenses run out!! I cannot fault this service at all! Well done Team, keep up the good work!

By from Unknown location on 08.10.2019 14:53

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This is my first company review

This is my first company review. But I figured it's just about time to say something good about this company. In short, I've been using them for years. They offer quick delivery, good value and are super easy to use (reorder feature, etc.). They also don't bombard you with spam or try to push other products on you. Weirdly enough, my fiance asked me the other day what my favourite company was and I said contactlenses.co.uk. She thought that was funny. So explained my reasons and she said that if I like them that much should leave a review. So here I am. Could not recommend more. This company do what they say and they do it well. No faff. No nonsense. Just good products and excellent servive :)

By from Unknown location on 08.10.2019 14:46

Company replied:

Hi Pete, Thank you for taking the time to write a review. And wow, we are your favourite company! We work very hard to make sure we provide the best and easiest service for getting your contact lenses and it really is great to hear from satisfied customers. Thanks again, Sophie Contactlenses.co.uk

, 09.10.2019 09:24

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Perfect service

Perfect service

By from Unknown location on 07.10.2019 17:21

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Amazing as always!

Amazing as always!

By from Unknown location on 07.10.2019 15:45

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Always brilliant service ..would not go…

Always brilliant service ..would not go anywhere else .

By from Unknown location on 05.10.2019 14:23

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Andrew helped me and he suggested some…

Andrew helped me and he suggested some lenses that seem to be working well! I hope to be able to wear them more frequently, but I’m still getting used to them The lenses arrived very quick quickly. Thank you.

By from Unknown location on 04.10.2019 16:41

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Always delivered on time and prices are…

Always delivered on time and prices are good too. Will keep using.

By from Unknown location on 04.10.2019 07:56

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Delivered within 2 days...excellent…

Delivered within 2 days...excellent lenses, great prices, never a problem

By from Unknown location on 03.10.2019 18:15

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Never had a single problem in over 10 years...

Have been using contactlenses.co.uk for over 10 years. We never had a problem, either from the UK or after we moved to the USA. Service and delivery have always been spot on. Prices are competitive too.

By from Unknown location on 01.10.2019 01:33

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Been using Contactlenses.co.uk for a…

Been using Contactlenses.co.uk for a few years now, always fast service and great customer service.

By from Unknown location on 30.09.2019 15:53

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Using contacts for couple years now…

Using contacts for couple years now ,very fast delivery 5 🌟!

By from Unknown location on 30.09.2019 15:07

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Excellent service and great value!

Excellent service and great value!

By from Unknown location on 29.09.2019 06:59

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Great speedy service

Great speedy service, as always! Great monthly contact lenses that suit my high perscription. A*

By from Unknown location on 27.09.2019 14:38

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Everything went just fine

Everything went just fine. At first you inform, that it would take maybe a month to sent my order, but I didn´t need to wait that long. I got three emails, so I knew every step of my order. Thank you.

By from Unknown location on 26.09.2019 11:34

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What a fantastic site easy to navigate

What a fantastic site easy to navigate. Quick and easy. Cheaper that other places. I have already recommended this site to many people

By from Unknown location on 25.09.2019 16:18

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Affordable

Affordable, OK quality and very fast delivery. The only problem is that the lenses are brittle and I end up wasting about 10 a month from easily scratched and torn lenses.

By from Unknown location on 25.09.2019 15:27

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Always efficient service

Always efficient service

By from Unknown location on 25.09.2019 12:27

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Quick delivery

Quick delivery, comfortable lenses ,ordering was easy

By from Unknown location on 24.09.2019 17:29

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Excellent service

Excellent service, very quick delivery, good prices, always reliable.

By from Unknown location on 24.09.2019 14:43

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Excellent service again

Excellent service again, ordered on a Sunday, despatched Monday, delivered Tuesday. Email at every stage. Wish all internet shopping was like this.

By from Unknown location on 23.09.2019 15:42

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Excellent overnight service .

Excellent overnight service .. competitive price

By from Unknown location on 20.09.2019 19:32

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Great service, prices and very fast delivery

Quality and service are always excellent. I have been ordering from them for years and they never disappoint.

By from Unknown location on 20.09.2019 16:34

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This is my second review of these guys

This is my second review of these guys, their service is so good. I move between the UK, the US and France and the seamless service of ordering and delivery wherever I am is really outstanding.

By from Unknown location on 20.09.2019 15:11

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.