Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14159
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15676 customer reviews
4.8

Customer Reviews

Showing 6,151-6,200 of 15,676 items.
Always Superb Service

Always Superb Service. Never let me down over several years.

By from Unknown location on 20.08.2018 14:55

Was this review helpful to you? Yes or No

Brilliant comfortable lenses and always…

Brilliant comfortable lenses and always super quick delivery I wear coloured lenses and highly recommend the brilliant blue they are amazing

By from Unknown location on 20.08.2018 14:47

Was this review helpful to you? Yes or No

Excellent service

Excellent service. Very fast an good quality. Highly recommended.

By from Unknown location on 20.08.2018 14:41

Was this review helpful to you? Yes or No

Professional Seller and Fast Shipment

Fast shipment and Crystal contact lenses are the best bang for buck lenses out there! Flawless professionalism!

By from Unknown location on 20.08.2018 14:40

Was this review helpful to you? Yes or No

Excellent service

Excellent service. Lenses arrive very quickly. Have also ordered non stocked items and they kept me informed by email. Been with them for many years.

By from Unknown location on 19.08.2018 14:15

Was this review helpful to you? Yes or No

Great service every time

Great service every time

By from Unknown location on 19.08.2018 05:34

Was this review helpful to you? Yes or No

I have been with them for more than…

I have been with them for more than five years. Haven't reviewed prices recently but as far as service goes, they are good and consistent. No spam emails. Probably deserve 5-stars if prices remain vaguely competitive. Aug18.

By from Unknown location on 18.08.2018 12:27

Was this review helpful to you? Yes or No

Deliver to France and quality

I now live in France and still get my lenses from this site. I have found that the information on each different type of lenses very helpful, as I have dry eyes, so need a lenses which can help this problem, so being able to read up on each brand of lenses to find the best one for me was great. My order arrive very quickly, and the postage was not too high. I will keep coming back to this site for the choice, quality and service. GREAT

By from Unknown location on 18.08.2018 09:04

Was this review helpful to you? Yes or No

Very easy very quick good value

Very easy very quick good value

By from Unknown location on 17.08.2018 20:11

Was this review helpful to you? Yes or No

I always buy my lenses from…

I always buy my lenses from contactenses.com they are very competetive and are really helpful

By from Unknown location on 17.08.2018 18:19

Was this review helpful to you? Yes or No

Ordering was easy and contacts arrived…

Ordering was easy and contacts arrived on time. Great efficient service.

By from Unknown location on 17.08.2018 05:34

Was this review helpful to you? Yes or No

My contact lenses arrived the next day

My contact lenses arrived the next day! Amazing service!

By from Unknown location on 16.08.2018 20:59

Was this review helpful to you? Yes or No

Excellent service and delivery .Great…

Excellent service and delivery .Great product and price would recommend

By from Unknown location on 16.08.2018 19:45

Was this review helpful to you? Yes or No

As always

As always, easy to use the website as there is the option to re-order last order. Good communication throughout the order/dispatch/delivery process with emails. Quick delivery. Thanks!

By from Unknown location on 16.08.2018 14:27

Was this review helpful to you? Yes or No

Excellent service as always

Excellent service as always, easy to use website, fast delivery, brilliant all round really. Well done.

By from Unknown location on 16.08.2018 11:15

Was this review helpful to you? Yes or No

Happy with the service

I have been using for many years and my orders always arrive quite promptly. My last order arrived in a small long narrow box - which while ok for letter boxes resulted in the contact lens boxes inside getting a bit crumpled - not a huge problem but might be worth testing an alternative.

By from Unknown location on 16.08.2018 07:43

Was this review helpful to you? Yes or No

Ordered one day arrived next day

Ordered one day arrived next day. Amazing !

By from Unknown location on 15.08.2018 16:52

Was this review helpful to you? Yes or No

Very fast delivery

Very fast delivery. Lenses are very good. Have no complaints about them.

By from Unknown location on 15.08.2018 15:29

Was this review helpful to you? Yes or No

Absolutely brilliant service

Absolutely brilliant service. Never had a problem.

By from Unknown location on 15.08.2018 15:28

Was this review helpful to you? Yes or No

Excellent and reliable

Excellent and reliable. Been ordering regularly and always recieved order next day!

By from Unknown location on 15.08.2018 15:23

Was this review helpful to you? Yes or No

Quick delivery. Items exactly as ordered.

Placed an order 3pm. (Didn't choose to pay 5 quid postage). Was very impressed the order arrived 8.30 with the postman the next day. Have mentioned to two people about the quick service and they are looking to try it out also. Thx guys.

By from Unknown location on 15.08.2018 14:22

Was this review helpful to you? Yes or No

i dont have any problem but I just wish…

i dont have any problem but I just wish the box was a liitle slimmer as it doesn't fit through my letterbox so if I am out when they arrive then a card is left and I have to travel about 5 miles to the sorting office to collect them ps. my letter box is only standard in a white upvc door ????

By from Unknown location on 14.08.2018 17:44

Was this review helpful to you? Yes or No

Good service, good price

Goid service experience overall.

By from Unknown location on 14.08.2018 17:13

Was this review helpful to you? Yes or No

Prompt delivery and service

Prompt delivery and service I have always used this company for my lenses as re-ordering is always easy and website excellent to use.

By from Unknown location on 14.08.2018 16:52

Was this review helpful to you? Yes or No

Very good service and quick delivery

Very good service and quick delivery

By from Unknown location on 14.08.2018 16:45

Was this review helpful to you? Yes or No

Friendly

Friendly, accommodating, fast, efficient. Great communication. Excellent

By from Unknown location on 14.08.2018 16:18

Was this review helpful to you? Yes or No

its a great service

its a great service, it was fast to get my contacts,but the contacts I usually buy it was no longer available at the site,so the ones I bought,one of the left eye contacts must have been damaged because as soon as I've put it on it was so uncomfortable and actually was hurting my eye so had to discard that one,mind you that was the first time that happened,and I've been buying from this site for almost 3 years now, and the lenses I bought was the cheap ones..all and all it's a good service and quick when they have them in stock..

By from Unknown location on 14.08.2018 14:59

Was this review helpful to you? Yes or No

Throughly recommend

Throughly recommend. Brilliant service with excellent customer care.

By from Unknown location on 14.08.2018 14:27

Was this review helpful to you? Yes or No

Excellent!

Couldn't be easier to place and order and super quick delivery! Excellent prices too!

By from Unknown location on 14.08.2018 10:21

Was this review helpful to you? Yes or No

Great quick service!

Great quick service! Will definitely be ordering from here again.

By from Unknown location on 14.08.2018 09:05

Was this review helpful to you? Yes or No

I have been your customer for the last…

I have been your customer for the last 10 years. A mistake of log in with a different email address made me order with the old delivery address. I contacted your customer service to help with diverting the parcel. But until now no one ever replied to my request. Anyway I had to go myself to the old address to pick my parcel. This will be your last business with myself and I have signed with your competitor. Regards, Your ex-customer

By from Unknown location on 13.08.2018 21:19

Company replied:

Hello Ricardo, I am sorry to hear that your delivery was sent to an old delivery address due to logging in to an old account. I can see you have been in touch and we are in the process of correcting this for you. Apologies again, Kind regards Hayley

, 14.08.2018 17:47

Was this review helpful to you? Yes or No

Excellent service & prompt overseas…

Excellent service & prompt overseas delivery

By from Unknown location on 13.08.2018 18:00

Was this review helpful to you? Yes or No

Great site

Great site, fast shipping and easy to use repeat ordering

By from Unknown location on 13.08.2018 14:54

Was this review helpful to you? Yes or No

Excellent

Excellent, prompt service. Quality of lenses very good. Would definitely recommend, and use again.

By from Unknown location on 13.08.2018 14:52

Was this review helpful to you? Yes or No

TERRIBLE!

its been nearly a month now and still no sign of my contact lenses!

By from Unknown location on 13.08.2018 04:08

Company replied:

Hello Monika, Thank you for taking the time for review our services. I am so sorry that your lens order did not arrive with you. Now we have been made aware, one of our team has been in touch regarding this. Apologies again. Kind regards Hayley

, 13.08.2018 17:09

Was this review helpful to you? Yes or No

Fast service

Fast service, amazing contact and getting back to me when I had an issue that was my fault. New set of lenses sent out that day. Defo using again on a regular basis

By from Unknown location on 12.08.2018 21:44

Was this review helpful to you? Yes or No

10 out of ten guys,thanks for your…

10 out of ten guys,thanks for your prompt service.

By from Unknown location on 12.08.2018 21:14

Was this review helpful to you? Yes or No

Swift service..

Swift service... delivering exactly what you said you would

By from Unknown location on 12.08.2018 15:00

Was this review helpful to you? Yes or No

Lenses never arrived

Lenses never arrived

By from Unknown location on 11.08.2018 07:25

Company replied:

Hello Ina, Thank you for your review. I am so sorry that your lens order did not arrive with you. Thank you for bringing this to our attention so we can resolve this for you. One of our team has been in touch regarding this. Apologies again. Kind regards Hayley

, 13.08.2018 17:04

Was this review helpful to you? Yes or No

contact lenses arrived very promptly

contact lenses arrived very promptly, and are very good, very happy with them

By from Unknown location on 10.08.2018 15:56

Was this review helpful to you? Yes or No

…Standard and Toric lenses.

Usually prompt delivery on standard Daily Disposables but Toric lenses do take some time to be dispatched. Overall service is still recommended.

By from Unknown location on 10.08.2018 15:41

Was this review helpful to you? Yes or No

Easy to use site and fast dispatch

Easy to use site and fast dispatch

By from Unknown location on 10.08.2018 14:42

Was this review helpful to you? Yes or No

Good service

Ive been buying the freshlook contacts from this site for years and years now and they've always delivered fast and provided a good service. The only reason why i'm not giving five stars is because they used to offer free postage in the uk and have also put their prices up by a fair amount since i first started buying.

By from Unknown location on 10.08.2018 14:31

Was this review helpful to you? Yes or No

They have excellent customer service…

They have excellent customer service and respond immediately. They solved my problem (that wasn't there fault) in 5 minutes. I've been using them for years and would recommend them to anyone.

By from Unknown location on 10.08.2018 08:29

Was this review helpful to you? Yes or No

Very quick service.

Very quick service.

By from Unknown location on 10.08.2018 06:03

Was this review helpful to you? Yes or No

Brill everytine

Brill everytine

By from Unknown location on 09.08.2018 18:07

Was this review helpful to you? Yes or No

Sent to wrong delivery address

Sent to wrong delivery address. Seems they save the last delivery address used and then when new order went through this was not obvious. Asked if delivery address was same as billing and put yes, yet sent to different address.

By from Unknown location on 09.08.2018 17:12

Company replied:

Hello Rachel, Thank you for your feedback. I am sorry that there was some confusion with your delivery and billing address and for any inconvenience caused. One of our customer support team will be in touch to resolve this for you. Kind regards Hayley

, 09.08.2018 18:09

Was this review helpful to you? Yes or No

all ways been happy with purchase

i, have always used this site, and never had any problems, but was surprised, when they started charging postage, but it ,s still the best prise for such a good product,

By from Unknown location on 09.08.2018 16:17

Was this review helpful to you? Yes or No

Great service and delivery

Great service and delivery

By from Unknown location on 09.08.2018 15:19

Was this review helpful to you? Yes or No

Quick service and excellent product

Quick service and excellent product. Second time ordering here and based on these experiences I would definitely recommend to friends and family.

By from Unknown location on 09.08.2018 15:13

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.