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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14170
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15688 customer reviews
4.8

Customer Reviews

Showing 701-750 of 15,688 items.
Quick

Quick, easy and reliable company.

By from Unknown location on 23.02.2023 00:41

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It’s easy to order

It’s easy to order , contact lenses are great , just hope you don’t stop making all the crystal ones , I’ve used these for years they are so comfortable and affordable

By from Unknown location on 22.02.2023 17:34

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Great packaging and service

Easy to order, and great lenses

By from Unknown location on 22.02.2023 17:09

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Very fast delivery

Very fast delivery

By from Unknown location on 21.02.2023 20:43

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They are very dry.

They are very dry.

By from Unknown location on 21.02.2023 17:22

Company replied:

Hello Rebecca, Thank you for your review of our product. I am sorry that the lenses were not suitable for you and caused dryness. One of our support team will be in touch to discuss this further with you. Apologies again, Kind regards Hayley

Hayley Brown, 22.02.2023 19:53

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Always great price

Always great price, always quick delivery. Nice and easy.

By from Unknown location on 21.02.2023 16:47

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Lenses ordered were fine although they…

Lenses ordered were fine although they were out of stock of my preferred lenses. This meant additional cost which was unfortunate. The second time lenses have been out of stock from my own experience.

By from Unknown location on 21.02.2023 08:25

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Great product and service

Great product, great value and quick shipping. Super convenient service, thanks

By from Unknown location on 20.02.2023 20:57

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Excellent service as always

Excellent service as always! Ordered lenses on Tuesday and they arrived the next day.

By from Unknown location on 20.02.2023 20:31

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Good lenses

Good lenses, fast delivery

By from Unknown location on 20.02.2023 19:38

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I have been using this supplier for…

I have been using this supplier for over ten years and always received prompt service and excellent products.

By from Unknown location on 20.02.2023 18:49

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Quick and good service just what I…

Quick and good service just what I needed and pleased with the packaging will order again

By from Unknown location on 19.02.2023 20:28

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What a great company to deal with

What a great company to deal with. Ordering is simple with a fabulous selection of lenses on an easy to navigate website. (Someone has done there homework here).re-ordering even easier, just a few taps and it's done. Delivery is ultra-fast, ordered one day, delivered the very next day. And customer service, I've only needed them once but my goodness they are the best I've ever experienced.

By from Unknown location on 19.02.2023 17:02

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Have used this company for years and…

Have used this company for years and are super reliable and great prices

By from Unknown location on 19.02.2023 16:55

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fast and very good product

fast and very good product

By from Unknown location on 19.02.2023 16:22

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Perfect!

Always excellent service from this company. Ordered online, lenses arrived two days later - and I live on a northern Scottish island! I never buy from anywhere else.

By from Unknown location on 19.02.2023 15:23

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Disappointed that my usual product was…

Disappointed that my usual product was out of stock, however was desperate for some lenses so tried a different range, dispatch and delivery was very quick as usual, pleased with order.

By from Unknown location on 18.02.2023 20:39

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Always great to order from this seller …

Always great to order from this seller They are quick and always deliver a quality product on time never disappoint .

By from Unknown location on 18.02.2023 17:26

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Always a great service and fast…

Always a great service and fast delivery, but I get used to a certain lens then they become unavailable, so I'm on my 3rd type now whereas my originals were really good lenses.

By from Unknown location on 18.02.2023 17:18

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Superb price...top quality..speedy…

Superb price...top quality..speedy postage.

By from Unknown location on 18.02.2023 17:01

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Great firm with very competitively priced lenses.

Ordering from Contact lenses.co.uk is straightforward and delivery is within 48 hours. Found a daily disposable that is 1: Comfortable for dry eyes . 2: More comfortable and economical than most well known brands.

By from Unknown location on 18.02.2023 17:01

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Excellent service as usual!

Excellent service as usual!

By from Unknown location on 18.02.2023 16:49

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Can't fault them.

When I think about it I think I've been using this company for about 20 years. What more can you say? Never had a single issue in that whole time.

By from Unknown location on 17.02.2023 21:39

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I‘ve used this company for more than…10 years.

I‘ve used this company for more than ten years. They offer good value and always deliver quickly. Their customer service is really good too (my mum had to call them when a payment didn’t go through). Highly recommend.

By from Unknown location on 17.02.2023 19:44

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Great customer service

Great customer service, a pleasure to deal with.

By from Unknown location on 16.02.2023 20:28

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Very quick delivery

Very quick delivery

By from Unknown location on 16.02.2023 17:12

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Good price

Good price, excellent service

By from Unknown location on 16.02.2023 17:00

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Contact lenses are really affordable…

Contact lenses are really affordable and comfortable definitely worth the money.

By from Unknown location on 16.02.2023 16:50

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Excellent service

Excellent service, great prices and fast service, Recommend to all

By from Unknown location on 15.02.2023 19:22

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Excellent Service, Great Prices

I've always hade excellent service from ContactLenses.co.uk and this was more of the same. Very cheap, very quick and always reliable. They have even, in the past, phones me to confirm an unusual looking choice in my order before dispatch (unexpected prescription).

By from Unknown location on 13.02.2023 16:50

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Easy to re-order on website

Easy to re-order on website. Speed of delivery is excellent. Product is great that’s why I keep coming back. Very happy with service.

By from Unknown location on 13.02.2023 10:19

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Excellent and speedy service

Excellent and speedy service. Always excellent from order to arrival. Well packaged.

By from Unknown location on 12.02.2023 18:35

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Easy and accurate

Easy, quick and accurate service

By from Unknown location on 11.02.2023 20:21

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Super service as always

Super service as always

By from Unknown location on 11.02.2023 16:52

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Fantastic company

Fantastic company! I have been using this company for 10 years and could not speak highly enough about their service, reliability and the best customer service anywhere. Eleven out of ten!

By from Unknown location on 10.02.2023 19:35

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Very quick service

Always arrive promptly!

By from Unknown location on 10.02.2023 17:52

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Great lenses, cheap price, quick delivery, superb customer service

Great lenses, at a cheap price, quick delivery, and as always superb customer service (waived the postage cost for a single pack of a new variety because my normal Crystal Aqua Daily lenses were out of stock). And the new variety (Crystal Hydro Daily) are even more comfortable so I'll be switching to them!

By from Unknown location on 10.02.2023 17:44

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Brilliant

I have been ordering for many years with contactlenses and they have been great. Only ever had one batch of lenses that wasn’t good but was returned and new batch sent and was brilliant.. highly recommended them

By from Unknown location on 10.02.2023 16:53

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Excellent Service

Excellent service plus very fast delivery. I have used them for years.

By from Unknown location on 10.02.2023 11:03

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Good honest communications

Good honest communications , they had distribution problems and told me immediately. I had query regarding new lenses and they were so helpful . I didn’t feel pressured to buy

By from Unknown location on 09.02.2023 22:28

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First class service

First class service

By from Unknown location on 09.02.2023 16:47

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Came on time just what I ordered

Came on time just what I ordered

By from Unknown location on 09.02.2023 13:21

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Very quick delivery!!

Very quick delivery!!

By from Unknown location on 08.02.2023 18:47

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Quick delivery.

Quick delivery.

By from Unknown location on 07.02.2023 20:05

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Excellent

Great service and great value high quality lenses.

By from Unknown location on 07.02.2023 17:13

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Excellent aervice

Quick, easy to order and good value

By from Unknown location on 07.02.2023 16:52

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Quick and easy to order

Quick and easy to order. Best value I’ve found online. Any time I’ve had any minor issues, they have sorted immediately

By from Unknown location on 07.02.2023 16:48

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in all fairness i have used this…

in all fairness i have used this company many times without issue the last time i ordered it took slightly longer than other times but nothing major as i was in a hurry this time i decided to pay the extra £5 to have next day delivery big mistake it actually took longer to arrive than if i had left it as normally very disappointed

By from Unknown location on 06.02.2023 19:43

Company replied:

Hello Maria, Thank you for your review. I am sorry to hear that your order took longer than expected to arrive. I can confirm your order left us on time and should have reached you the following day. One of our support team will be in touch to help resolve this issue. Apologies again, Kind regards Hayley

Hayley Brown, 08.02.2023 13:06

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Usual contact lenses not available in…

Usual contact lenses not available in required strength . (+6.0 ) This has happened on previous occasions.

By from Unknown location on 06.02.2023 19:38

Company replied:

Hello Steve, Thank you for your feedback. I am sorry that your lens power was not instock and you had to order an alternative power. The Crystal brand has become more and more in demand and therefore regretably we have been unable to keep our usual supply to a level. One of our team will be in touch to discuss this with you. Apologies again, Kind regards Hayley

Hayley Brown, 08.02.2023 13:17

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Replacement lenses

Royal Mail misplaced my last order. Immediately I contacted contact lenses.co.uk they dispatched a replacement box via courier, no questions asked. To me this is super service.

By from Unknown location on 06.02.2023 18:52

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.