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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14159
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15676 customer reviews
4.8

Customer Reviews

Showing 8,851-8,900 of 15,676 items.
first time user

easy to use web site,ordered and received within 24 hours

By from Unknown location on 27.03.2017 17:17

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Excellent!!!

Can't fault in any way. Excellent service, fast delivery, wouldn't go anywhere else.

By from Unknown location on 27.03.2017 16:48

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Great service, speedy delivery

Easy to find what I wanted and the items turned up promptly

By from Unknown location on 27.03.2017 15:56

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Excellent service

Basically an excellent service with the correct lenses received on time and with no fuss!

By from Unknown location on 27.03.2017 15:19

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Best service

I always order my lenses from here as I recieve them on time plus I am able to buy one lens per box as my both my eyes have different powers The lenses have long expiration dates too Fantastic service I'd always continue to buy them from you! Thank very much

By from Unknown location on 27.03.2017 15:10

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Lenses

Most of my lenses came out ripped. I have been with the company for ages and never complained. Today first time most of the lenses i ordered came out ripped. I was not satisfied. Couldnt go work

By from Unknown location on 27.03.2017 15:09

Company replied:

Hello Salman, I am sorry to hear that your most recent order was not satisfactory. It is very unusual for lenses be be ripped, especially a majority. One of our customer support team will be in touch shortly to resolve this for you. Apologies again, Kind regards Hayley

, 27.03.2017 15:19

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Love my lenses

I love my crystal hydro dailies they are so comfortable 😀

By from Unknown location on 27.03.2017 15:03

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Good service

Contactlenses deliver promptly and provide and excellent service. I have used them for a few years and have never been disappointed. Good prices also.

By from Unknown location on 27.03.2017 14:49

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Excellent

As usual first rate service

By from Unknown location on 27.03.2017 14:44

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Excellent!

Always despatched same day as ordering arriving next day. Cannot fault their service. 10 out of 10 every time!!

By from Unknown location on 27.03.2017 14:37

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Excellent service

Ordered late on Friday evening. Expected despatch on Monday. Lenses were in fact DELIVERED on Monday. So very satisfied.

By from Unknown location on 26.03.2017 11:20

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Easy, Fast, Fair Deal

I enjoy getting my contact lenses through this site as it is quick and easy to reorder, it really takes less than a minute! The delivery is super fast no more than 48 hours and the price is very reasonable too!

By from Unknown location on 25.03.2017 17:11

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Fantastic service

As always the service from these guys is superlative. Thank you !!

By from Unknown location on 24.03.2017 22:36

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Excellent service.

Easy to use website. Excellent service. Usually dispatched and delivered within 24 hours of ordering. Definitely recommend if you know what type of lense you need. Cheaper lenses are not great quality.

By from Unknown location on 24.03.2017 19:11

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An amazing

I am very happy with service!!!thank you!!!

By from Unknown location on 24.03.2017 19:08

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Great company

Great value! Always next day delivery! Fab service

By from Unknown location on 24.03.2017 18:23

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THE TOPS

Great service have been using for years highly recommend.

By from Unknown location on 24.03.2017 16:54

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Fast delivery and great costumer service

Fast delivery, always happy with costumer service. My only reservation is the price. As a regular costumer for years, there is no loyalty card or discount in place.

By from Unknown location on 24.03.2017 16:06

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Excellent Company

I foolishly hadn't changed the address when I ordered my last contact lenses. I contacted via email and the lenses were delivered to my new address 2 days later. Brilliant.

By from Unknown location on 24.03.2017 08:15

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Fast and good service

Fast and good service

By from Unknown location on 23.03.2017 22:31

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Easy to use and very quick delivery

Ordered one day and delivered the next. Doesn't get much better.

By from Unknown location on 23.03.2017 20:24

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Speedy delivery every time

So easy to re-order or start from scratch and the contact lenses always arrive so quickly! The only reason there isn't 5 stars is because of the polystyrene beans in the packaging which I really don't see as necessary as there aren't enough to stop the smaller lens boxes sliding around in the big box if there aren't 6 boxes of lenses to fill it. The lenses are well protected anyway. Ditch the polystyrene please! :)

By from Unknown location on 23.03.2017 16:47

Company replied:

Hi Kate, Thanks for your review and the 4 stars. I completely agree, the filler for your order was not needed so I apologise for this. Must have been an error during despatch. I have passed on your feedback and also asked that our customer support team get in touch just to confirm a few details. Thanks again, Kind regards Hayley

, 27.03.2017 14:08

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Fantastic

Lens always here next day - never any problems - graat service and quality

By from Unknown location on 23.03.2017 16:38

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Excellent

I would recommend this company to anyone as they are so efficient. Sometimes I am so busy I forget to order my lenses so I order in the morning and can guarantee a next day delivery. BRILL

By from Unknown location on 23.03.2017 16:34

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Excellent Service

Great selection of products and my delivery has always arrived within two days!

By from Unknown location on 23.03.2017 15:42

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Quick and easy

Very easy to use website. The re-order option is useful. Extremely quick delivery. A reliable company that I am more than happy to order from again and again.

By from Unknown location on 23.03.2017 15:37

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Swift delivery

I came back from holiday aware that I was due to change my Contacts but I didn't realise I didn't have new ones. I had to order quickly and received them within 3 days

By from Unknown location on 23.03.2017 15:34

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Gold star

Very reliable. If you need contacts quick because you've lost or damaged your last pair,this company will save you. Great prices and alternative choices. What more can I say.

By from Unknown location on 23.03.2017 13:12

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Speedy and efficient service.

Many thanks for your very rapid and efficient response to my order. I received the lenses sooner than I expected and was kept informed from order/purchase through to dispatch. Thanks again.

By from Unknown location on 22.03.2017 18:38

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Delivery

Great prompt delivery and was very pleased with lenses

By from Unknown location on 22.03.2017 16:22

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Wouldn't go anywhere else

I have used contactlenses.co.uk for a few years now and would not go anywhere else. The service is reliable and fast. Customer service is also great.

By from Unknown location on 22.03.2017 16:17

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Good service and good product

Easy to order and excellent service. Good product

By from Unknown location on 22.03.2017 12:11

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Great news

If ever there's a time when you need lenses it's Friday Monday seems like tomorrow and your as tired as a dog never fear just use this quick and easy way for lenses to be sent to you and guess what?they will arrive before you know it.First times are special and this was a first I'll be coming back for seconds....

By from Unknown location on 22.03.2017 07:58

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Amazing Service

I hadn't used this site for a while, however, it was so easy to use snd order my lenses.

By from Unknown location on 21.03.2017 22:14

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Contact lenses

Order was diverted in fantastic time and quality was brilliant.

By from Unknown location on 21.03.2017 20:18

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Excellent service

I have used Contactlenses for a number of years and have always been pleased with prompt delivery of a very good product at good prices.

By from Unknown location on 21.03.2017 16:03

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Fast delivery!!!!

Very fast delivery thank you!!!

By from Unknown location on 21.03.2017 00:09

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Great Service

I need a non standard power for my lenses and no one ever has them in stock, however I had them in just a couple of days from these guys, really impressive. Well done thanks

By from Unknown location on 20.03.2017 18:16

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Excellent

Competitively priced, great service and extremely quick delivery. Have been using for a couple years now

By from Unknown location on 20.03.2017 16:25

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Amazing

Quick service as always - next day delivery and the order is always correct! Highly recommend

By from Unknown location on 20.03.2017 15:34

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Great service

Have been using for several years now always a first class speedy service , great value

By from Unknown location on 20.03.2017 15:30

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Quick dispatch and delivery.

Quick dispatch and delivery. very competitive price and range of product.

By from Unknown location on 20.03.2017 15:25

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just excellent service

Order one day......receive the next. No Fuss, just reorder previous order - about the easiest thing to order on the internet. been with Contactlenses.co.uk for over 5 years now. Reasonable price and have never charged me for 1st class delivery. packaged well, never short or incorrect. Cant say any better than that. Thank you Julie Marshall

By from Unknown location on 19.03.2017 12:36

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Great Service let down by Royal Mail

I've used this company for a long time and the items have always been dispatched on the same day and generally arrive the next day. I would recommend them to anyone. However, Royal Mail are a little inconsistent and on the last deliver (or rather non-delivery) they let the company down. After 4 to 5 days I checked the local delivery office and they found the parcel but would not release it without an undelivered card, which I had not received. On checking, he found that it was not linked to a card and had not even been sent out for delivery.

By from Unknown location on 19.03.2017 11:33

Company replied:

Hello Dyfrig, Thank you for your feedback. I apologise that you were inconvenienced and delayed in receiving your lens order. Royal Mail are usually very efficient and deliver over 90% of our orders next day. This will hopefully have been a one off issue, but should you be affected again, please get in touch with our customer support team. Kind regards Hayley

, 20.03.2017 13:52

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Great service - Royal Mail delivery-terrible

This is a great service Never a problem Just hate Royal Mail delivery The past 4 orders have been problematic

By from Unknown location on 18.03.2017 21:43

Company replied:

Hello Stephanie, Im pleased you are happy with our service and I apologise that the delivery service has let us down on some occasions. I have asked that our customer support team get in touch with you for a little more info. Kind regards Hayley

, 20.03.2017 13:49

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Fabulous. Why go anywhere else?

Order made, dispatched and soon with me. Always the same and completely reliable.

By from Unknown location on 18.03.2017 20:59

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Poor service

Price increase and poor slow service. Left without contact lenses for over a week. Will not using contactlenses.co.uk again.

By from Unknown location on 18.03.2017 20:19

Company replied:

Hello Mr Marvi, I apologise that your lens order had not reached you as quickly as we would of expected. I can you have been in touch with our customer support team regarding the non-delivery. Our prices have fluctuated over the last few years which is to be expected. However the price of your lens has been lowered and this has been consistent for the last 2 years. We appreciate your continued custom, and apologies again for the slight delay this time. Kind regards Hayley

, 20.03.2017 09:00

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Colour blend lenses

Prompt delivery and excellent service, as always. Fully recommended.

By from Unknown location on 17.03.2017 22:10

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Efficient

I've been ordering lenses from here for quite some time. I have always received my lenses promptly without delay and I've never experienced any problems whatsoever.

By from Unknown location on 17.03.2017 17:33

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still waiting

Ordered 1 week ago and said dispatched the same day but still waiting for them to arrive!! Not a good start for my first order

By from Unknown location on 17.03.2017 16:52

Company replied:

Hi Neil, Please accept our apologies that your order has not yet arrived. It was sent out to you on the 10th of March and should have arrived by now. Our Customer Support team will be in touch by email to get this sorted out for you ASAP. Kind regards, Hayley **Update - order has been re-sent and has now been received**

, 20.03.2017 15:32

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.