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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14160
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15677 customer reviews
4.8

Customer Reviews

Showing 12,551-12,600 of 15,677 items.
Super fast service

Ordered my lenses monday, arrived tuesday morning! Good value and easy to order.

By from Unknown location on 20.04.2015 19:26

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Excellent Service!

Always speedy and efficient service, never have had an issue with this company!

By from Unknown location on 20.04.2015 19:12

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Very good service and quick delivery.

Very good service

By from Unknown location on 20.04.2015 18:26

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BEST ONLINE SUPPLIER!!

My orders nearly always there next day when using the standard free delivery. Call centre staff could be a bit more friendly is my only gripe.

By from Unknown location on 20.04.2015 18:03

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Excellent

Prompt & efficent. Have been using this service for around 2 years now with no problems

By from Unknown location on 20.04.2015 14:23

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Always really good service

Everytime I order, I get really fast delivery - excellent everytime! Highly recommended

By from Unknown location on 20.04.2015 14:15

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Excellent service

Needed some lenses pronto. Ordered at 11am and on my doormat the next morning. Fantastic. I bought the crystal lenses, super cheap and just as comfortable and clear as some that are considerably more expensive.

By from Unknown location on 20.04.2015 14:14

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easy, quick and trusted service

I always order my lenses from contactlenses.co.uk and its a very quick, easy and prompt delivery. I wouldnt hesitate in recommending the site to others

By from Unknown location on 20.04.2015 13:58

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Great company, great service

I have been using this site for several years now and apart from one time where there was an issue with delivery, which was rectified immediately, I have had no problem. Quality products with wide range of choice, very speedy delivery. Top marks.

By from Unknown location on 20.04.2015 13:44

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Excellent service and speedy delivery

I have ordered my daily contact lenses from this company over the last few years and I have never been disappointed. My lenses always come the next day via the normal post which means I don't even have to be in to sign for them. Excellent service.

By from Unknown location on 20.04.2015 10:17

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Disappointing delivery

I have been a customer of your website for several years now and have never had an issue with the quality of the contact lenses that have been sent to me. However, I ordered my last batch of lenses on a Tuesday and still had not received them by Saturday, the day I was going on holiday. I had to go away with my glasses, which I do not like to wear. I feel that a four day delivery time for such an important item is rather long. Are they not posted first class? Many other items online when ordered in the morning will be with the recipient the following day. I feel disappointed that this has happened as I feel that the quality and prices of the lenses are great but the waiting time too slow.

By from Unknown location on 19.04.2015 18:58

Company replied:

Hello Susan, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that your order did not arrive with you in time for your holiday and for the inconvenience this caused. Your order was placed on the 7th April and despatched the same day by Royal Mail First Class. The majority of orders do arrive next day, however this is not a guaranteed service and occasionally Royal Mail can take longer to deliver. It does seem that on this occasion your order was held up in the Royal Mail system and as our free delivery service is not tracked we can not provide you with a reason as to why this happened. It is regrettable that on this occasion your order did not arrive as quickly as we would have liked. Thank you for your feedback which is always appreciated and helps us to improve the service we offer to all our customers. Kind regards, Sophie Contactlenses.co.uk

, 20.04.2015 11:28

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my straightforward opinion

excellent service// also product quality is good with no optical discomfort will continue to use this source as long as my eyes feel so comfortable with the product.and of course the price is important to me as I am a Pensioner.

By from Unknown location on 19.04.2015 15:25

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Always great service

Have ordered from Contactlenses.co.uk a few times now, delivery is always on time, the prices are really good, and I've had no issues with them whatsoever. I'll definitely use them again (and again).

By from Unknown location on 19.04.2015 10:30

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Excellent quality and fast, free delivery

My first order from contactlenses.co.uk was quite a large one so when I came to make a second order, just for a single box I did not expect it to still be free delivery, but it was! £7.50 a box for daily disposables, you really can't go wrong! Delivery was really quick as well, I had them within a couple of days. Would recommend to anyone who doesn't fancy paying the prices at Specsavers et al (£12 a box and £20 for a 'contact lens check' - no thanks!) Cheers.

By from Unknown location on 18.04.2015 17:47

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AWESOME!

Super fast delivery, great value lenses! Really hapy with the service and definitely will continue to order and would highly recommend

By from Unknown location on 18.04.2015 17:35

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Fantastic contact lenses

When ordering from contactlenses.co.uk my order always arrives fast and is always correct. Is fantastic value for money and has saved me a fortune and I have and will continue to recommend them.

By from Unknown location on 18.04.2015 16:44

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Great Lenses,Great Price

Ordered my lenses with this company on Thursday night came Saturday morning which was fantastic. I ordered The Freshlooks Colour-blends coloured monthly lenses, which I am currently wearing with a price of £7.75 each total for 2 lenses £15.50. Ordering on-line for the first time and with a company I have never used before, all I can say is that it is a good company, with help available with on-line live chat, FREE UK delivery and returns and reasonably priced lenses. I will be definitely ordering my lenses with Conactlenses.co.uk in the future.

By from Unknown location on 18.04.2015 14:42

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Flawless service

Ordered on Saturday so did not expect delivery until Tuesday but they arrived on Monday. Excellent quick service as usual

By from Unknown location on 18.04.2015 14:15

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Best lenses I have ever used

They never tear, are supremely comfortable and reasonably priced. I am very happy with them.

By from Unknown location on 18.04.2015 13:50

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Excellent

Very good value also came next day

By from Unknown location on 17.04.2015 21:23

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Great service

Simple to use, quick to process and very efficient delivery the following day. Cant fault it!!

By from Unknown location on 17.04.2015 15:36

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Very good

Always easy to order, quick delivery!

By from Unknown location on 17.04.2015 14:37

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Super fast delivery

Ordered at 5 pm and was here the next day , always get prompt service

By from Unknown location on 17.04.2015 14:17

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Great service and lenses

First time tried these new cheaper lenses and couldn't be happier with them. As always excellent service. Came very next day!

By from Unknown location on 17.04.2015 14:12

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SPEEDY SERVICE

I have found the lenses good quality, a reasonable price and the delivery time is excellent!

By from Unknown location on 17.04.2015 14:03

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Excellent service and speedy delivery

Very easy to order and order delivery very quickly excellent service.

By from Unknown location on 17.04.2015 10:46

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Brilliant site

Contactlenses.co.uk is a great site, easy to use, great prices and their delivery is always quick. Strongly recommended :)

By from Unknown location on 16.04.2015 23:01

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good company

excellent service

By from Unknown location on 16.04.2015 18:45

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Brilliant, as always.

Brilliantly fast service. Good quality, comfortable lenses. Can't fault them.

By from Unknown location on 16.04.2015 17:24

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Pretty much perfect.

Very impressed with this, got the lenses through in a few days, all working really well and much cheaper than the main optician schemes. I would definitely recommend at the very least only getting the minimum amount of daily lenses from your main optician and supplementing the rest of the time with these.

By from Unknown location on 16.04.2015 16:41

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Fantastic service

I ordered the lenses late morning and they were despatched that same day. Arrived next morning. Cannot fault your service.

By from Unknown location on 16.04.2015 15:18

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V quick service

Very fast delivery and very easy to order

By from Unknown location on 16.04.2015 13:57

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Too long to ship

I normally order from these guys and normally they have the lenses in stock and they are normally dispatched in a couple of days if not next day. However, this time, they took over 2 weeks to arrive and I had to call and find out what was happening. Not happy as I needed them quickly!

By from Unknown location on 15.04.2015 15:15

Company replied:

Hello Gurdeep, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that on this occasion your expectations were not met and that your order was delayed. We do usually have these lenses in stock, however there were delays in getting new stock from the manufacturers. You should have been given an expected despatch date when ordering and been emailed to inform of further delays, and can only apologise if this did not happen. This situation is very regrettable and please be assured that our buying team is working very hard to ensure that delays like these do not happen. And your feedback will be passed onto them. I hope that you will still consider us for future purchases and if you do I am sure that we will be able to offer our usual 5* service. Kind regards, Sophie Contactlenses.co.uk

, 15.04.2015 17:11

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Contact Lens Purchase New Customer

Excellent service received my lenses with 48 hours as I ordered after 3pm. Would recommend to family and friends.

By from Unknown location on 15.04.2015 15:09

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Easy to use website, good value and incredibly quick!

I had been using these for years and I have NEVER had a problem. I love this website and have never bought contact lenses from anyone else since I first used them.

By from Unknown location on 15.04.2015 14:19

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good service

ordered contacts on line - no problem - smooth quick transaction - next day delivery cant complain

By from Unknown location on 15.04.2015 14:11

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Very efficient

Price was good, Lenses were in stock and received them the next day. Can't get better than that.

By from Unknown location on 15.04.2015 14:04

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Fantasrtic service

I have been ordering from contactlenses.co.uk for years now and I cannot fault the service. The contact lenses are reasonably priced and the delivery is fantastic, I have always received the day after ordering. Really impressed and will be using for years to come.

By from Unknown location on 15.04.2015 11:52

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Fantastic service

Always easy to order and quick to pay. Dispatched and received within 2 days. Never any mix ups and very good prices. Can't fault the service, would definitely recommend.

By from Unknown location on 15.04.2015 08:24

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Excellent. Very easy to buy and quick delivery!

Have used website twice now and been impressed both times with speed of delivery. Easy website to use, and the reorder feature makes it really easy to buy your next batch without having to search for your prescription / what you had last time!

By from Unknown location on 15.04.2015 06:38

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If Carslberg did contact lenses....

Was a little concerned at first when I couldn't find my usual contact lens supplier but then realised that they had become this company. Same superb service as I expected, tried different lenses after reading customers reviews and am very happy with my considerably cheaper lenses! Quick delivery, happy to recommend them to anyone.

By from Unknown location on 14.04.2015 20:17

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Amazing quick service!!!!!

I have ordered before Christmas and also Easter and both times I have the lenses the next day.

By from Unknown location on 14.04.2015 20:03

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Excellent site

Easy to order and fast delivery- five stars all round!

By from Unknown location on 14.04.2015 20:01

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New wearer

Been to Specsavers for initial trial but the daily disposable lenses are very expensive. Contactlenses.co.uk are great value but a little soft which makes them a bit fiddly. I think the Specsavers silicone ones are easier to get in and out. However, I will be coming back for more.

By from Unknown location on 14.04.2015 19:26

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Excellent contact Lens suppler

Fast p&p always on time easy to reorder, good customer service I trust the company 100%.

By from Unknown location on 14.04.2015 18:44

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As always... spot on !

Excellent delivery and always kept up to date with the time scale of your order ! Used for a number of years now and will continue to do so !

By from Unknown location on 14.04.2015 16:21

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Faultless service

fast delivery, cheap prices and great customer service what more can you ask for

By from Unknown location on 14.04.2015 16:14

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Contact Lenses

My experience with Contactlenses.co.uk was excellent. Quick delivery and very cheap prices.

By from Unknown location on 14.04.2015 16:14

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Excellent company, always a great servicd

Absolutely brilliant company. Easy to use website. Fantastic prices. Remember my orders which helps for ease. This website does make things easy. I also receive my contacts in very good time.

By from Unknown location on 14.04.2015 16:07

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Great service

Should of used years ago

By from Unknown location on 14.04.2015 15:59

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.