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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14160
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15677 customer reviews
4.8

Customer Reviews

Showing 13,801-13,850 of 15,677 items.
Don't use if you value the personal service of your High Street Optician, but cheap lenses sent quickly.

In all honesty i feel guilty buying things like this online because its making the job harder for the High Street optician. However, they had my glasses business so not my occasional contact lenses business. This company sent everything as i ordered it, very quickly. However, their website isn;t extraordionarily helpful and there's nothing of a persional service around appropriateness of products etc

By from Unknown location on 17.11.2014 15:09

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Always quick and reliable

I've been using contactlenses.co.uk for a couple of years now, the price of my lenses is still the same as the first order I ever made. Delivery has been next day and perfect every time. No problems whatsoever.

By from Unknown location on 17.11.2014 15:09

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Great choice speedy delivery

The website is easy to view great choice of contact lenses and accessories the order was correct and delivery was fast too been using this company for around 5 years for my lenses and will continue to do so

By from Unknown location on 17.11.2014 15:06

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The service was fantastic!

I ordered my contact lenses through contactlense. Co. Uk! The company is fantastic! The delivery was soooo quick! Xxx

By from Unknown location on 17.11.2014 15:01

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efficient

Purchase, dispatch and delivery were all efficient and fast.

By from Unknown location on 17.11.2014 13:40

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Used them for years!

Great service and product. Always dispatched the next working day and delivered quickly. Even reliable when I was working abroad in Tunisia, I still got my lenses and solutions super quick and without extortionate delivery charges! Great value for money, couldn't believe it at first as I had always used Specsavers, now I get 6 months worth of lenses for the price of what they were charging for two without the constant bombardment of junk mail too!

By from Unknown location on 16.11.2014 13:52

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Excellent...What more can one ask for?

I have been wearing contacts since I was 14yrs, am now 52yrs. These lenses are brilliant for the money, hard to see without a tint,which would be a bonus and would pay a little more for, but are comfortable for me all day, and seem no different to my usual Focus lenses that have been costing around £40 for 3 pairs. I am very happy with the speedy service, communications,price, and the product. Thank you..I will be ordering more of these from you,with or without the tint.

By from Unknown location on 15.11.2014 15:38

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5 star service

Excellent company, first class customer service. Delivery very quick - would recommend this site to anyone.

By from Unknown location on 15.11.2014 13:57

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Nice and easy

Knew what I wanted. Just ordered them, no fuss. They came a couple of days later, so job done.

By from Unknown location on 15.11.2014 09:43

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As ever, swift and reliable

I have often used Contactlenses.com and I am a person that has no qualms about switching my allegiance when I receive bad service. The website is easy to use, you get an immediate email confirmation and the package was received within the specified time and packed so that it fits through the letter box. What more can you ask?

By from Unknown location on 15.11.2014 00:27

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Great service

I've used this site for a few years and have always had the lenses I needed delivered within 2 days. Great availability and quick delivery.

By from Unknown location on 14.11.2014 23:03

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Outstanding Service

Ordered my lenses 12.30pm, received next day. So much cheaper than the opticians. Highly recommend this company.

By from Unknown location on 14.11.2014 18:49

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Good value

Good value for money Sometimes I do find a few ripped. Also when you send out items you should get them signed for. Cos the postman keeps leaving them behind the bin

By from Unknown location on 14.11.2014 17:10

Company replied:

Hello Amanda, Thank you for your order and for taking the time to get in touch. Please accept our apologies that you have had a problem with some of your lenses. We have sent you some lenses to compensate for this. If you have any problems in the future please do not hesitate to contact us and we will be happy to help. With regards to your postman leaving your order behind the bin, this is something you would need to speak to Royal Mail customer services about. Your orders are placed using our free Royal Mail first class service, which is not a signed for service. Most of our customers prefer this as it is free and means that someone does not need to be at home to get the parcel. A signed for delivery can be selected when you place an order for an extra charge. Thank you again for your feedback and for your valued custom. Kind regards, Sophie

, 17.11.2014 14:07

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Will be buying again!!!

1st of all the delivery was fast, received the next following day. Tried the contacts felt so comfortable nd look natural. I have brown eyes and purchased the grey colour contacts. They look so natural. Will be purchasing more colours soon

By from Unknown location on 14.11.2014 16:25

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5 Star Experience from a 5 Star Company!!

Ordered on a Friday - delivered on the Saturday! Could not believe it!!

By from Unknown location on 14.11.2014 16:07

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Excellent prompt accurate service every time.

Very good accurate service at a very good price, I've recommended to many and will continue to use .

By from Unknown location on 14.11.2014 15:56

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3orders, easy reorder, quick responses and fast delivery

I have ordered contact lenses on three separate occasions. Delivery was quick and seemless.

By from Unknown location on 14.11.2014 15:10

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100% trusted company, fast delivery and never had a problem

I use this website for all my contact lenses needs. Not had a single problem and would highly recommend.

By from Unknown location on 14.11.2014 14:54

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After exactly 8 days still no contacts paid £19

"I have called twice to inquire about my contacts and been told twice I have too wait the full ""week"" to have something done. I was told that they are not special delivery or even recorded so I had to ""check with my neighbours or post office??"" Or ""call back"". I always check reviews and this site has so many good ones??? I more than likely will get them eventually or have too get a refund BUT point is I have now missed 2 different occasions I needed them for hence ordering them ... Maybe this review will help, I'll add too it as I progress. I will call again tomorrow. Ps. I grabbed mr postie today (I work from home also - the plot thickens) and asked and he was so kind to even say he'd ""look out for it"" after of course I'd explained the situation. Until I can see properly ... ...."

By from Unknown location on 13.11.2014 23:51

Company replied:

Edit 18/11 - I can confirm that you order was re-despatched to you on the 14/11 and delivered on the 17/11. Again we apologise that your original order was lost by Royal Mail. Hello, Thank you for your order and for taking the time to write a review. Please accept our sincere apologies that you have not yet received your order. The majority of orders dispatched via our free Royal Mail First Class arrive within 1 – 3 working days, and it is very rare for this delivery method to take longer. Unfortunately, Royal Mail do not provide tracking details for items delivered via First Class. Royal Mail require us to allow a week (5 working days) for First Class mail items to be reported as lost in post. In the mean time we suggest that customers check with neighbours and local post office as sometimes orders can be located. If after a week the order has not arrived then we are able to re-despatch the order. A member of our Customer Support team has got in contact with you to discuss this further and arrange for your order to be sent again. Again we apologise that on this occasion your expectations have not been met and for any inconvenience this has caused. Kind regards, Sophie Contactlenses.co.uk

, 18.11.2014 10:28

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Easy to navigate, super quick dispatch

I've used contactlenses.co.uk for over 6 years - I can always find what I am looking for easily, they have a super helpful 'reorder your last order' button, the site is easy to navigate and everything is always in stock. They deliver first class for free to anywhere in the UK and the parcels always arrive quickly and are always well packaged.

By from Unknown location on 13.11.2014 17:17

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Poor

Avoid do not use

By from Unknown location on 13.11.2014 16:47

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Great value, quick service.

Great value, quick service.

By from Unknown location on 13.11.2014 16:43

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good quality lenses at a great price

Always quick and easy, great prices.

By from Unknown location on 13.11.2014 16:06

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super quick service

Received my new contacts day after I ordered! Love that I can reorder so easily as the site keeps hold of my order details.

By from Unknown location on 13.11.2014 16:05

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Best contacts lenses ever

It's like I am not wearing contact lenses. Great value

By from Unknown location on 13.11.2014 15:02

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SUPER SERVICE

Have been buying contact lenses from this site for over a year now and would not buy anywhere else,The service and price are unbeatable, usually receive next day delivery

By from Unknown location on 13.11.2014 14:58

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Excellent and Easy Service

Really Easy to use company I will be ordering again

By from Unknown location on 13.11.2014 14:52

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Fast and easy

Really easy and fast. Just what I was looking for. Great variety of lenses.

By from Unknown location on 13.11.2014 12:38

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I was blind now I can see

I repeat order contact lenses and have been using this company for years - they always arrive the next day. This makes me very happy. I would love a loyalty scheme for this - reward customers for repeat business with the occassional free box or say thank you for writing amazing reviews by sending some free ones in the post? :)

By from Unknown location on 13.11.2014 12:25

Company replied:

Hello Ben, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we provide. Thank you for your suggestion a loyalty or reward scheme, I will pass this onto our management team for their consideration. Thank you for your feedback and for your valued custom. Kind regards, Sophie Contactlenses.co.uk

, 14.11.2014 18:43

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Incredible service and even better products

Have used this site for a few years now as they provide incredible lenses that arrive in no time at all - great if you, like me, forget to order daily disposables until you've practically run out. I would love to see some kind of student discount as I do struggle with buying the lenses I need. Although I will comment that they are quite fairly priced in comparison with larger opticians. Great work. Great website and service and can see myself using this website for a long long long time. Thanks for repeatedly good service.

By from Unknown location on 13.11.2014 00:01

Company replied:

Hello Charlotte, Thank you for your order and for taking the time to get in touch. It is great to hear that you are happy with the service we offer. We always offer the best price we can to all our customers however I will pass on your suggestion for a student discount to our management team. Also we have been looking for better value lenses and do offer the Crystal range at a lower price than lenses from the bigger manufacturers. Thanks again for you feedback and valued custom. Kind regards, Sophie Contactlenses.co.uk

, 13.11.2014 14:53

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Amazing service

I ordered wrong contact lens power, received order and 'phoned to see what could be done, the exchange was organised and I had replacement lenses the next morning, wonderful service.

By from Unknown location on 12.11.2014 18:43

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Very satisfied thank you

My lenses were delivered very quickly which I was really greatfull for. I have no issues with them at all. I will have no hesitation to use this service again or recommend it to my family and friends thank you

By from Unknown location on 12.11.2014 18:03

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five star service

Quick delivery, easy to use site. I've used contact lenses.co.uk for 3 years now and find them to be exemplary in their customer service.

By from Unknown location on 12.11.2014 16:56

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fast and efficient

Always order from you guys, 2 clicks and in 2 days I get my lenses

By from Unknown location on 12.11.2014 16:02

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very pleased and fast service thanks

Would recommend company

By from Unknown location on 12.11.2014 15:35

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Amazing service!

I have been using Contactlenses.co.uk for years now and ALWAYs receive my contacts within two days of ordering. Its quite refreshing to deal with a switched on company for once! Thank you so much!

By from Unknown location on 12.11.2014 15:34

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I don't shop anywhere else for my lenses!

The overall service is excellent; great value, quick, convenient, but the best part is the customer service is really good. Would definitely recomend it to a friend.

By from Unknown location on 12.11.2014 13:38

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brilliant

Contactlenses website is easy to use and the delivery time is brilliant they always come on the next day.

By from Unknown location on 12.11.2014 12:37

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Superfast shipping and excellent product at a great price - Thank you!

Great value contact lenses website with a good variety always in stock. Helpful product reviews take the fear out of trying something new. Only issue is that Royal Mail never post them through the letter box when they blatantly will fit through. Can someone tell them to get their act together?!

By from Unknown location on 12.11.2014 11:44

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we offer, although not so good to hear that your postman does not post your orders through your letter box. Unfortunately we are unable to contact your local Royal Mail office on your behalf. However if you drop them a line they should be able to speak to your local postman to ensure that the orders are posted through your letter box. Or alternatively if when you next order, you contact our Customer Support team and request your order be sent in a jiffy bag, this could help ensure they are posted through your letter box. Please accept our apologies for any inconvenience this has been causing you. Kind regards, Sophie Contactlenses.co.uk

, 12.11.2014 17:48

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Quick acurate service.

I thought the service was quick. It was easy to order and received the order the next day.

By from Unknown location on 12.11.2014 03:05

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Excellent quick service, excellent value for money.

Always superfast delivery and excellent value for money

By from Unknown location on 12.11.2014 02:51

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5 stars

Really quick delivery. Very competitively priced. Easy to use website.

By from Unknown location on 11.11.2014 23:24

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Eyes Set to Kill

Fast delivery! Happy with my purchase! A friend suggested me this and I went for it. First time I wore the lenses I bought, it was like my eyes could finally breathe without glasses! Definitely loving it and would recommend it to anyone.

By from Unknown location on 11.11.2014 20:30

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Great every time!

I've been using the website for a few years now and have never once had any issues! Very fast and efficient service.

By from Unknown location on 11.11.2014 19:36

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Great lenses great service

Would of appreciated the postman posting parcel not leaving on my door stop .. So in a nutshell would like the packaging to be letterbox friendly .. Other than this issue Lenses are fantastic as is service .

By from Unknown location on 11.11.2014 18:46

Company replied:

Hello Kerry, Thank you for your order and for taking the time to write a review. It is great to hear that you are happy with the lenses and service we provide. However please accept our apologies that your parcel does not fit through your letter box. We have tried to to make our boxes as letter box friendly as possible, unfortunately they do not fit through them all. I will ensure that your comments are passed onto our design team. If when you next order you contact our Customer Support team then if possible we can send your order in a jiffy bag, which could ensure that your parcel fits through your letter box. Thank you for your feedback and for your valued custom. Kind regards, Sophie Contactlenses.co.uk

, 12.11.2014 17:59

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Amazing delivery

The website is very easy to use, always gets my order right and delivery is amazing always come the next day, I would,nt order from anywhere else and have recommended to all my friends.

By from Unknown location on 11.11.2014 17:30

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Couldn't ask for more

Fast delivery easy to re order, I'll be using them until the final contact lense dries up in the fires of the final battle defending humanity against the brutal alien menace.

By from Unknown location on 11.11.2014 16:17

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Came on time and exceeded expectations.

A fantastic job. Will be back in the future.

By from Unknown location on 11.11.2014 15:45

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Awesome

Great service, great product, great price.

By from Unknown location on 11.11.2014 15:30

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Good value and service

Easy to use web site and easier to place your order, delivery prompt with no problems at all. I would recommend it totally.

By from Unknown location on 11.11.2014 15:19

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.