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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 14,251-14,300 of 15,694 items.
Outstanding provider that I have been using for 10 years or so

Choice of products is wide, service impeccable. Usually the same or next day dispatch. Never had any issues. Would highly recommend to everyone.

By from Unknown location on 01.10.2014 07:59

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Very good service

Good service, good product, fast free delivery would recommend

By from Unknown location on 01.10.2014 07:04

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Fast, effective and efficient...superb!

Reliable service that is very convenient. In 7 years of use I've never had any issues.

By from Unknown location on 30.09.2014 16:57

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Superb

I have used this site for a few years now and it's always excellent! I was once in a European airport coming back from a trip where I had ran out of lenses. I the airport lounge I ordered some, and by the time I was back in the office they had arrived the next day. Incredible! Great value too! 5/5

By from Unknown location on 30.09.2014 16:17

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Super fast delivery

Used repeat order facility very easy. Ordered on the morning of 23 September. Free delivery. Received confirmation of dispatch at 12.45. Correct order delivered by Royal Mail the following morning. What could be better than that

By from Unknown location on 30.09.2014 16:13

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Great lenses and so much cheaper than the high street

"These lenses are great and really reasonably priced! The only fault I have found with them is that I cannot wear them for quite as long as my previous lenses however for the difference in price it is definitely worth it. They also do a ""hydro"" version to stop your eyes drying out as much so I may try this next time. I would definitely order these lenses again as they will still last a full day at University so absolutely fine for what I need. Great easy to use website and very fast delivery."

By from Unknown location on 30.09.2014 15:44

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TOP OF MY CONTACTS LIST !

Have got my lenses from CL uk for years, never let me down, always correct and within expected delivery time, ofen 2 days from order, Superb Service !

By from Unknown location on 30.09.2014 15:39

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Thank you for pleasure cooperation

Perfect transactions,fast delivery,I'm sure to deal with You again, Thank you.

By from Unknown location on 30.09.2014 15:28

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Speedy order arrival, easy to reorder, excellent service.

Very easy to reorder, the lenses have always arrived very quickly. Good quality lenses, I would recommend!

By from Unknown location on 30.09.2014 14:58

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Great site

Great site, user friendly easy to place an order. Lenses arrived well packaged. Will definitely buy from them again.

By from Unknown location on 30.09.2014 14:28

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Great service as always

Prompt service, always arrives on time, great overall

By from Unknown location on 30.09.2014 14:27

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Always easy to order and prompt delivery!

The website is easy to navigate, the variety of lenses, brands and types are amazing and the delivery is usually within 48-72hrs of ordering. Combine that with the reminders of when to reorder and the option to reorder your previous selection means no matter how disorganised you are they'll look after you.

By from Unknown location on 30.09.2014 14:24

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Who needs spec savers....................

I have been using CONTACTLENSES .co.uk for a couple of years now. The service is excellent and prices competaive. There is an option to select a reminder for your next order, however I still leave it until until lastminute.com which is never an issue as the service is relaibly prompt. Orders are disaptched on the day and received next day delivery.

By from Unknown location on 30.09.2014 14:18

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very good service and lenses

second time i am ordering from this site and it is great value and service

By from Unknown location on 30.09.2014 13:58

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Brilliant service

Always prompt and reliable service, very happy with cost too

By from Unknown location on 30.09.2014 13:54

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Great service & great contact lenses!!

These are great lenses, my eyes tend to dry out but these new hydro ones are excellent. Like others have said wait a few moments so they dry out a bit before putting them in as they are so wet they can fold but a great inexpensive alternative to more expensive ones. The coloured lenses I also use are much cheaper then anywhere else, I would use these all the time but they are a more expensive lens so I use them for special occasions. As always super fast delivery could not ask for more.

By from Unknown location on 30.09.2014 10:14

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amazingly speedy service!

I love this website! From friendly online 'live chat' to super fast delivery, I always end up receiving my lenses the next day. Great prices and service, so glad I found this site!

By from Unknown location on 30.09.2014 06:38

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Great prices, great delivery, great service

Once find the correct sizing, have some great brands at very reasonable prices. Well packaged product and timely delivery. Will be using again

By from Unknown location on 29.09.2014 21:33

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CONTACCTSS

the contacts arrived on time and are so reliable.

By from Unknown location on 29.09.2014 21:03

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Too slow. No joy yet

I have not received my lenses yet. Been a week!

By from Unknown location on 29.09.2014 19:42

Company replied:

Hello Dima, Thank you for your order and for taking the time to leave a review. Please accept our apologies that your order has not yet reached you. The order was sent to you on the 22nd September and the majority of orders are received with 1-3 days. Our Customer Support team has emailed you and we hope to get this resolved for you as quickly as possible. Kind regards, Sophie Contactlenses.co.uk

, 30.09.2014 09:46

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Absolutely perfect

Very fast service... And very reliable. I have recommended this website to a few people and they all swear by it now! I especially appreciate that if they've not had my re-order available then they will offer a suitable replacement at the same cost :) perfect!

By from Unknown location on 29.09.2014 18:40

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Excellent Speedy Service

I had no problems at all ordering from Contactlenses.co.uk. The lenses were despatched and received very quickly. Exactly what I ordered and with no damage to packaging or product Highly recommended

By from Unknown location on 29.09.2014 17:26

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Easy and reliable

This is an easy and reliable way to order contact lenses.

By from Unknown location on 29.09.2014 17:05

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Now I see

There's very little if anything I can suggest for improvement. It's a pretty straight forward service, and I'm grateful it exists! Without it, I'd be pretty lost, blind in fact. The only negative aspect would be the fact my lenses have increased quite a bit in price over the past few years that I've been ordering from this website. I know that's probably down to manufacturers raising their prices rather than an increase of profit margins. Overall, thanks for helping me see, being blind sucks!

By from Unknown location on 29.09.2014 16:43

Company replied:

Hello Julia, Thank you for your order and for taking the time to leave a review. It is really great to hear that you are happy with the service we provide and that we enable you to see! Please accept our apologies that your lenses have risen in price over the years. You are correct in that the manufactures have been increasing the price of lenses, in some cases by up to 40%. We try to absorb these costs as much as possible, but sometimes we have to, with regret, raise our prices. Please be assured that our buying team work hard to keep our prices as low and as competitive as we can. Kind regards, Sophie Contactlenses.co.uk

, 30.09.2014 14:53

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Quality product low prices.

Really happy with this service, recieved item nextday excellent product for a very low price.

By from Unknown location on 29.09.2014 16:24

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Outstanding service and quality

I have been using contactlenses.co.uk for over 2 years now and they have been superb I had an issue once which they were quick to rectify and compensate I have recommended the site to many friends simply fantastic

By from Unknown location on 29.09.2014 15:30

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Easy to make a repeat order. Super quick delivery.

I always use the same solution for my contact lenses. As I have ordered it from Contactlenses.co.uk in the past, it is very quick and easy - all I have to do is look up my previous order and request a repeat order. The solution arrives in the post within 3 days.

By from Unknown location on 29.09.2014 15:18

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Fantastic prices, Fantastic service.

As always, prices are the best for good quality lens. Delivery as promised; great special offers all the time. Highly recommended.

By from Unknown location on 29.09.2014 14:49

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Great website with big choice!

I always buy my contact lenses from contactlenses.co.uk . They have all kinds of contact lenses and the delivery is the next day.

By from Unknown location on 29.09.2014 14:42

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Amazing

Really good service! I've been buying from the website and it is quick and safe. Amazing service!

By from Unknown location on 29.09.2014 14:34

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Perfect

Fast service amazing product, recommended!

By from Unknown location on 29.09.2014 13:50

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I still have not had a reply

I have still not had a reply after my complaint

By from Unknown location on 29.09.2014 11:03

Company replied:

Hello Billie, Thank you for taking the time to leave a review. Please accept our sincere apologies that you have had no response to your complaint. We respond to all communications from customers within a few hours on working days so we can only assume that somehow we have lost or missed your complaint. Our Customer Support team has been in contact to investigate the matter further and resolve this for you. Again we are very sorry that your expectations have not been met and hope that we are able to restore your faith in our company and the service we offer. Kind regards, Sophie Contactlenses.co.uk

, 30.09.2014 09:58

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Very good

Very good, always arrives quickly, without any problems, quick and easy to order as saves your details. Def recommend.

By from Unknown location on 28.09.2014 18:04

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Brilliant service

Excellent service - reasonable prices and great delivery times

By from Unknown location on 28.09.2014 14:43

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Bright Eyes !!!

Found you through a friend so glad i ordered my lenses with you and next day delievery was great. THANK YOU

By from Unknown location on 28.09.2014 01:02

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FAST DELIVERY GREAT PRICE EXCELLENT SERVICE THANK YOU

ORDERED ON THURSDAY ARRIVED ON FRIDAY WHAT FANTASTIC SERVICE GREAT PRICE WOULD NEVER GO BACK TO ORDERING FROM HIGH STREET WHERE I SOMETIMES HAD TO WAIT WEEKS

By from Unknown location on 27.09.2014 19:50

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easiest and most cost effective way to get lenses

Very pleased with service and lenses are brilliant. I have high prescription for which normal high street outlets penalise and charge the earth. Definitely recommend

By from Unknown location on 27.09.2014 14:31

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No contract contacts.Great!

So easy to find previous orders to re order. Site is so user friendly and prices are really reasonable for my standard toric lenses.Never had any problems with my orders and would certainly recommend the site to anyone who wears contacts. I like the fact that I can order more lenses as and when I am ready.

By from Unknown location on 26.09.2014 18:55

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Great service, no cost for p&p very speedy delivery.

Great service, very fast delivery at no cost. reasonable price however would say loyalty points should be implemented.

By from Unknown location on 26.09.2014 18:43

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SUPERFAST DELIVERY! GREAT CUSTOMER SERVICE

I have been using these for some time now and its always a great service and good disposable lenses - no hassle and easy payment and worry free

By from Unknown location on 26.09.2014 17:15

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Brilliant service

This site always delivers quickly and the ordering system is so good. The Website makes it so easy to reorder and save time . When I order with you, I know you will deliver ASAP!

By from Unknown location on 26.09.2014 14:14

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Very fast and efficient!

Easy to order PayPal makes a faster payment Delivered within a couple of days

By from Unknown location on 26.09.2014 14:02

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Proper online business

Ordered at 12pm..received by 9am the next day...you can't say fairer than that... Good price..excellent service

By from Unknown location on 26.09.2014 13:59

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Never been disappointed with the service very efficient

A fantastic website for contact lenses it's fast and very reasonably priced , the website is very user friendly too , don't hesitate to try this out you won't be disappointed

By from Unknown location on 26.09.2014 09:55

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Good service

Ordered in a few clicks, was advised I'd need to wait a week due to stock levels but was surprised when they arrived after a few days.

By from Unknown location on 26.09.2014 08:27

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Quality

This was a great service & my lens arrived very quickly & the quality of the lens was brilliant.

By from Unknown location on 25.09.2014 18:50

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Quality and Service as standard

I've never had an issue using this site or with the products I highly recommend this site. The prices are reasonable and delivery times are very quick!

By from Unknown location on 25.09.2014 17:16

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best service

Never had an issue with them, can order contact lenses last minute for 15 pounds and it comes first class for no extra charge . i have used them for many years and will continue to do so, so well done for such goood service

By from Unknown location on 25.09.2014 16:19

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Very good

Much prefer these to the ones I get from specsavers. They don't sting when I put them in. They are comfortable and the perscription is very good. The delivery also was very good. They were here within the expected time. Thankyou

By from Unknown location on 25.09.2014 13:50

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Incredibly quick!

Totally fuss free delivery as the pack can go into a letterbox. Really quick too, wouldn't hesitate to use again and will be recommending to friends

By from Unknown location on 25.09.2014 13:49

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.