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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 14,451-14,500 of 15,694 items.
Fantastic

I ordered these just to give them a try and I can't believe how comfy they are. I had them in for 15 hours the other day and they never even slightly dryed out, would highly recommend them

By from Unknown location on 05.09.2014 14:32

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Excellent service since years

Since five years I am using only this site to buy contact lens, I have never had a problem with delivery or products.

By from Unknown location on 05.09.2014 14:20

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Speedy Delivery!!

ordered my contact lenses on Friday afternoon and received them on Saturday morning. Well pleased.

By from Unknown location on 05.09.2014 14:03

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Very quick delivery!

Great website, good prices, been using them for years, product always in stock and delivery is very quick indeed. Would highly recommend.

By from Unknown location on 05.09.2014 13:58

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Fantastic!

Never had any problem, always very quick delivery and excellent prices!

By from Unknown location on 05.09.2014 13:57

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Superb service

Great products and great service. Most efficient and friendly company. Cannot recommend enough.

By from Unknown location on 05.09.2014 07:46

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Superb service as always!

I have ordered my lenses from Contactlenses.co.uk for a few years now and I have never had any reason for complaint. Their prices are the cheapest around, but this doesn't compromise the service or the goods. I highly recommend them.

By from Unknown location on 04.09.2014 21:55

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fantastic

Very good quality contact lenses and fast delivery service.

By from Unknown location on 04.09.2014 21:22

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Excellent service

I've used Contactlenses.co.uk for a few years and I've never had any problems. Website easy to use and lots of choice.

By from Unknown location on 04.09.2014 20:24

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1st class as always

1st class website, lenses and delivery

By from Unknown location on 04.09.2014 17:07

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great choice, easy website, quick delivery

The website remembers previous orders so it's really simple to just top up on lenses, a couple of clicks and they are on their way and with u shortly after. Excellent service

By from Unknown location on 04.09.2014 16:05

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Best online service and price by a mile!

No hassle quick despatch and cheapest prices anywhere.

By from Unknown location on 04.09.2014 15:23

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Great service

I've tried a few contact lens brands and outlets, with varying levels of satisfaction, but contactlenses.co.uk stands out as delivering very good value for money, together with a speedy, efficient ordering experience. Very satisfied.

By from Unknown location on 04.09.2014 15:05

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very good, very quick very happy

It was very easy to use site and the lenses arrived the next day, good quality lenses for a very good price and free delivery!

By from Unknown location on 04.09.2014 15:03

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Very quick service, mostly great.

Rapid delivery, easy to order and a good selection of lenses to choose from. Only disappointment was that I also paid for contact lens fluid and the bottle I received was a 'Free Sample - Not for Resale' one, which does make the company seem quite unprofessional.

By from Unknown location on 04.09.2014 14:22

Company replied:

Hello Sonia, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we offer. I am sorry that you feel that it is unprofessional to have customers pay for a 'free sample'. However we do state on the product page that the kits themselves are free but that the cost covers postage charges and the associated handling and processing costs. We want to be able to make these kits available to customers as we know customers find the useful but would not be able to provide them for free. I will though pass your comments onto our buying team and see if there are alternatives that we could stock. Thank you again for your comments, we value all customer feedback and will use this to improve the service we offer at Contactlenses.co.uk Kind regards, Sophie Contactlenses.co.uk

, 05.09.2014 09:10

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Very good

Very good, timely delivery.

By from Unknown location on 04.09.2014 14:05

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Fast prompt service

Ordering is straight forward and once you've done one you can do a quick reorder from then on in. Email communication is always good and delivery quick, generally the next day.

By from Unknown location on 04.09.2014 11:19

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Excellent very quick service, very nice staff -great customer service

Would recommend to other people. Friendly staff, calls answered quickly, lenses very quick to arrive and price reasonable, really good service.

By from Unknown location on 03.09.2014 20:24

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Next day quality contact lenses at bargain prices!

I have used this website to order my contact lenses for about 2 years now and I have been so happy with the quality or the product, the customer service - easily swapping delivery address round without affecting quick delivery, and you just can't beat their low prices! Have already recommended 3 friends and family who now use the website too.

By from Unknown location on 03.09.2014 19:15

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believe what you read......

I ordered these as a test. I get regular monthly lenses from a high street optitian and decided to get disposables as I was going to a festival. I read the reviews and was abit hesitant but thought I'd give them a go. They are amazing. I wore them from 10am until bedtime (11pm) and they were great. No eye strain, easy to put in with no tears (quite thick lenses) and no need for comfort drops. I will definitely be reordering!!!!!!

By from Unknown location on 03.09.2014 16:09

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good service

I haven't tried the contacts yet but I was really impressed with the service as they came within a few days. much quicker than I thought.

By from Unknown location on 03.09.2014 15:25

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Fast and easy service good prices

The service is fast and easy to use - good feature like reminding people when to order. The website could be better organised though perhaps a re-vamp is needed?

By from Unknown location on 03.09.2014 13:55

Company replied:

Hello Jessica, Thank you for your order and for taking the time to leave a review. It is really great to hear that you are happy with the service we provide. We have tried to make the website as easy to use as possible but there is always room for improvement. If there was any specific feedback on the site you would like to give, then please email me at sophie@contactlenses.co.uk and I can pass it on to our developers. Kind regards, Sophie Contactlenses.co.uk

, 05.09.2014 08:55

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Over three years of excellent service.

Never been sent the wrong items and always arrive within the delivery time. Recently diagnosed with astigmatism and was delighted to also find they stock these lenses. Would highly recommend them to anyone.

By from Unknown location on 03.09.2014 09:33

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Excellent value for money and very comfortable lenses

Although at the cheaper end of the price range I was pleasantly surprised at how comfortable they are.

By from Unknown location on 03.09.2014 00:51

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Fast...

It's the second years .. Every month I buy my contact lenses on contactlenses.co.uk Really fast and valuable I'm very happy.. They can improve with some voucher or discount .. Can be really appreciate

By from Unknown location on 02.09.2014 21:28

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good quick service and price

good. quick service and price

By from Unknown location on 02.09.2014 20:03

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Great service and value

Hi I was very pleased with the service and value from Contactlenses.co.uk. They arrived very quickly.

By from Unknown location on 02.09.2014 18:29

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Easy!

It was great to be able to reorder at the touch of a button :-) Quick posting, slim package for letter box.

By from Unknown location on 02.09.2014 18:18

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AYE AYE AYE!

QUALITY AND FIRST RATE SERVICE. WHAT MORE CAN YOU ASK FOR?

By from Unknown location on 02.09.2014 17:52

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Excellent fast service!

Always deivers on time with the correct order and no problems.

By from Unknown location on 02.09.2014 17:43

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Briliant website

Very good service. Order received very quickly. I would recommend to anyone.

By from Unknown location on 02.09.2014 17:39

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First Class!

Easy to use website and first class service. Lenses arrived a couple of days after ordering.

By from Unknown location on 02.09.2014 17:30

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Speedy, bargin price lenses... Fab!

Extensive range of contact lenses, postage free and very speedy.

By from Unknown location on 02.09.2014 16:18

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I CAN SEE CLEARLY NOW THE RAIN HAS GONE!!

Up until the last order I have had absolutely no problem and every order has been correct and next day delivery. Of course I became too blasé about this and when I ordered in August, being on my last pair, I was told the delivery would be a fortnight as the factory was closed for holidays. However that was just a blip and I have been entirely satisfied with the Company and would recommend them to anyone.

By from Unknown location on 02.09.2014 16:14

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peerless reliability and efficiency

I've been ordering my contacts online from this site for five years or so. I am the most disorganised customer; forgetting to reorder until I've got one contact lens left in the box....the service is easy to use and these guys have delivered within days without fail wherever I have been, wherever I have ordered from. I love them.

By from Unknown location on 02.09.2014 15:37

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Great, fast, reliable

I have ordered contact lenses from this company for the last few years and I cannot fault them at all. What makes it even easier is that you can re- order your last order so no trying to find the lenses you had the last time and you can save your card details for express checkout. Delivery is also very prompt. Thank you for an all round great service :))

By from Unknown location on 02.09.2014 15:29

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Awesome!

This service was fast and I was very happy with my contacts. I ordered brown plano lenses and I received it in 3 days. The ordering process is simple and they are willing to help if you have any queries! will definitley oder again

By from Unknown location on 02.09.2014 14:58

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Specsavers who?

i received my contact lenses in 2 working days, extremely happy with the quality of lenses themselves

By from Unknown location on 02.09.2014 14:39

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No complaints here

Fab, received lenses very quickly and the site is so easy to use. Thumbs up contactlenses.co.UK

By from Unknown location on 02.09.2014 14:20

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Click, order, go

The website was easy to use. I especially like how I can enter and reorder with minimal fuss. Sometimes it takes longer than I like for my order to come. I guess my particular contacts aren't always in stock, but they are good to keep me informed all along the way.

By from Unknown location on 02.09.2014 14:19

Company replied:

Hello Kaye, Thank you for your order and for taking the time to leave a review. It is great to hear that you find our site easy to use. Please accept our apologies for the delivery time of your order not always meeting your expectations, and hope this has not caused you too much inconvenience. The lenses you order are toric lenses which are a more complex lens which are not kept in stock and have to be ordered in from the manufacturer. This can take approx. 7 days to arrive with us and this time was a little longer due to the bank holiday. We value all feedback and I will pass your comments onto our buying team to see what can be done to improve despatch time on these lenses. However we hope that you find our expected despatch dates online useful when ordering, and as always we will keep you informed of the progress of your order. Kind regards, Sophie Contactlenses.co.uk

, 02.09.2014 17:17

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Why do they send out these review spam emails?

"I quite like Contactlenses.co.uk. I hate companies asking you to take time to complete questionnaires or write sentences about ""how did we do?"" You did OK, but it would have been better if you stopped nagging me."

By from Unknown location on 02.09.2014 14:11

Company replied:

Hello Mike, Thank you for your order and for taking the time to leave a review. I am sorry you feel we have spammed you, and that you received an unwanted email from us. We usually only send emails to customers related to their order, however we have partnered with Trust Pilot to ask for customers opinions on how we are doing. Feedback from customers is valuable to us and we can use customers reviews to improve out service and also to increase confidence in out brand. I am sorry for any inconvenience caused to you and I will ensure that you will not receive any further emails of this sort. I hope that you will still consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 02.09.2014 15:08

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Really Really slow delivery...2 weeks

I have ordered contacts before and I usually get the package within 2-3 days at the most. This time it took 2 weeks to actually receive the package and it happen to be at very inconvenient time when I had finished my contacts supply.

By from Unknown location on 02.09.2014 14:00

Company replied:

Hello Luciano, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that we have not met your expectations on this occasion, and for any inconvenience the delay in receiving your lenses has caused you. The J&J Acuvue Advance for Astigmatism have to be ordered from the manufacturer as they are a more complex lens. Due to the bank holiday it took a little longer then usual to receive and despatch the lenses. We greatly appreciate all feedback in helping us to deliver the best possible service to each of our customers and will pass your comments onto our buying team. We value your customer and hope that you will still consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 02.09.2014 17:08

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well priced, delivered quickly, a top quality online service

used these people for around 8 years now, cant fault them and would thoroughly reccomend.

By from Unknown location on 02.09.2014 06:31

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Fantastic service - got them the next day!

Every time I have ordered I have had a very good service. I am especially grateful for the delivery times and the ability to change the delivery address to suit my whereabouts. Many thanks to the team!

By from Unknown location on 01.09.2014 16:29

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Great Service.

Ordered from this website which was quick and easy, and the contact lenses came unexpectedly the next day!! Can't go wrong with that! Will be ordering again and recommending to family and friends!

By from Unknown location on 01.09.2014 08:42

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quick

Ordered on Friday received on Saturday can't say fairer than that cheap in comparison to my opticians

By from Unknown location on 31.08.2014 13:10

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Quick and easy

Fast delivery, easy to reorder every time.

By from Unknown location on 30.08.2014 16:33

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I won't use anyone else

Been ordering my lenses with these guys for years - always quick delivery and never had any problems

By from Unknown location on 29.08.2014 18:49

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Fantastic!

Love them. Ordered my contacts there for the last 18 months. They were great about replacing a lens issue. Contacts come really quickly. Wouldn't use anyone else!

By from Unknown location on 29.08.2014 16:41

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Will use again, great :)

Great service and will use again. I ordered my contacts on the Friday and they got to me by the Saturday. Excellent ⭐️⭐️⭐️⭐️⭐️

By from Unknown location on 29.08.2014 14:50

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.