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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 14,501-14,550 of 15,694 items.
very quick service

I was surprised how easy it was to order and how quick the delivery time was..

By from Unknown location on 29.08.2014 14:40

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It's pretty good

The lences is the same as the one I bought in shop, and it's cheaper than that

By from Unknown location on 29.08.2014 14:02

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Quickest delivery!

I'm always sure that when I order lenses they will come within 2 days max. Even though this isn't what is specified on the site, they are definitely under promising and over delivering. Which is fantastic! Always buy my coloured lenses from here. Thanks!

By from Unknown location on 29.08.2014 13:54

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Excellent

Excellent speedy delivery

By from Unknown location on 28.08.2014 18:39

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Tip top service

It was a very easy efficient and quick service, never hD any problems or difficulties. I would recommend for contacts every time

By from Unknown location on 28.08.2014 17:08

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Can't fault the service or the product

I was looking to save money as I felt Specsavers quality was getting worse - lenses ripping too easily. So I searched around and tried one box from Contactlenses.co.uk. Got the cheap Crystal lenses. Fast delivery, good communications and the product is comfortable and so far hasn't ripped. Give them a go. I'll be buying 3 months worth next time to save even more money.

By from Unknown location on 28.08.2014 15:47

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Excellent website that I've used for years for quick and painless re-ordering of prescriptions

Very happy with the service I've received for years now, would and have recommended them numerous times to friends.

By from Unknown location on 28.08.2014 13:59

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very good

normally your time to get the lenses is very good and the crystal lenses are a good trade of quality vs price

By from Unknown location on 28.08.2014 13:51

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Great Lenses

I have been using contact lenses direct for a few years now, they are very good and always arrive very quickly!!

By from Unknown location on 28.08.2014 09:49

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Very speedy dispatch

A little on the pricey side compared to other leading websites but reliability and quickness of dispatch etc are worth every penny. Usually arrive within 24 hours of ordering!

By from Unknown location on 28.08.2014 08:15

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no nonsence service excellent

Purcuased from this company for +5 years no complaints whatsoever excellent

By from Unknown location on 28.08.2014 00:56

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Very happy with the service and products i have ordered

This is the first time i have ordered contact lenses online and i am very happy with the fast delivery and the quality of the lenses. I have now tried a variety of lenses and i am very happy with all of them, i have recommended them to friends.

By from Unknown location on 27.08.2014 22:38

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Fantastic

As I only ware contact lenses when going out somewhere special I don't need to buy in bulk so this service is brilliant fir me ordered and delivered within 2 day have worn my first pair very comfortable easy to take out very pleased

By from Unknown location on 27.08.2014 20:25

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Really Good

I have been using contactlenses.co.uk for the last seven years and they are very reliable. I have only once had defective lenses, and they offered a replacement straight away. Some opticians (especially chains that rely on the guillible) will pressure you into believing this is not a good idea, but it definitely is - demand your prescription.

By from Unknown location on 27.08.2014 19:23

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Efficient and value for money

The contact lenses arrived so soon after I ordered them. I have never had any problems with the contact lenses I have received. I had an eye test recently and the optician said to carry on using these contacts because you have had no problems from them.

By from Unknown location on 27.08.2014 18:09

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Reliable source for lenses!

This site has always been good to me. Well prised lenses and very fast service. Highly recommended

By from Unknown location on 27.08.2014 17:42

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Fantastic service, they were here the next day !

I've used this site for a couple of years now, I've been impressed every time. Easy to use site, very fast delivery and excellent product, oh and much cheaper than the high street !!

By from Unknown location on 27.08.2014 15:35

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perfect every time

order on line check prescription pay and deliver in 3 days so reliable

By from Unknown location on 27.08.2014 14:56

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Fantastic

Incredibly quick first class delivery, fantastic to deal with when I had ordered the wrong pair. Love the lenses I'm wearing. Great job.

By from Unknown location on 27.08.2014 14:49

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Fast delivery

Good quality lenses and very quick delivery

By from Unknown location on 27.08.2014 14:27

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Great value for money

I only wear contact lenses for sport and matches so not for longer than 4 hours. But found them really comfortable. And at more than half the price of my normal lenses I was very satisfied. Very fast delivery too.

By from Unknown location on 27.08.2014 14:23

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Alway 100% for ages now!

I ordered my first pair couple of years ago. Prompt and glitch free! Also they remind me every time with a re-order link. It is a more than 5star service!

By from Unknown location on 27.08.2014 14:13

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Great value and quick delivery!

Have been buying my contact lenses from contactlenses.co.uk for a while now and always happy with the quality, price and really quick delivery. Also, when I received a faulty lens they happily exchanged it.

By from Unknown location on 27.08.2014 14:06

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Amazing service and impossibly fast delivery

I have just started wearing contact lenses again and have been trying a few companies. This one amazed me as they delivered the day after I had ordered! I will stay with them now as they are very good on price and their service is second-to-none. Why would I use anyone else?

By from Unknown location on 27.08.2014 14:05

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Really good value for money!

really good range of contact lenses, and god quality, delivery is really quick, easy to order.

By from Unknown location on 27.08.2014 14:02

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Delivery went a bit wrong

Well, usually really impressed with the service. So quick and easy to order and items come very quickly. This time the post office knocked on the door and one of the boxes of solutions had leaked in the box. Only one, the other two were fine. Didn't complain as usually brilliant service but then received this so thought I'd mention it....

By from Unknown location on 27.08.2014 14:01

Company replied:

Hello Helen, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we provide. However it is not so good to hear that one of your solution bottles was damaged on the journey. Our Customer Support team has been in contact with you and we are sending another bottle to you. Please accept my apologises for any inconvenience the leak may have caused you, and in the future please don't hesitate to contact us with any problems you may have as we will always be happy to help. Kind regards, Sophie Contactlenses.co.uk

, 28.08.2014 09:30

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Happy Customer :)

Great quick service! Very impressed, will be using again :)

By from Unknown location on 27.08.2014 14:01

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Quick, easy and cost effective

Easy to use service, plenty of choice, from economy to high quality. Quick dispatch and reliable service.

By from Unknown location on 27.08.2014 14:01

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quick and efficient as ever!

Have used this company for several years with no problems, dispatch has always been amazingly prompt and my order is without fail here the next day!

By from Unknown location on 27.08.2014 13:58

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Super fast service!

Next day delivery with quality products!

By from Unknown location on 27.08.2014 13:56

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Super speedy service, and no quibble returns!

I love the way you can simply repeat the last order made, and was very impressed with how quickly my lenses arrived. A great, value for money and efficient service. Will be repeating my last order again!

By from Unknown location on 27.08.2014 13:56

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usual great service and prices

This is the way to buy your lenses. Saves heaps of money.

By from Unknown location on 27.08.2014 13:56

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Recommended!

Delivery very prompt- within 2 days. Excellent value for money. Will use again and again

By from Unknown location on 27.08.2014 13:52

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BRILLIANT!

These lenses are amazing as well as being cheap! Don't go funny like my specsavers lenses. Good quality great value

By from Unknown location on 27.08.2014 13:52

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FAB!

So fast, no order errors, excellent service!

By from Unknown location on 27.08.2014 12:27

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Reliable and fast service!

I always use Contactlenses.co.uk as I find them more affordable than a high street optician and they offer a fast delivery service

By from Unknown location on 27.08.2014 08:41

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EXCELLENT SERVICES

Excellent service and a huge range of Lenses

By from Unknown location on 27.08.2014 06:35

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fast delivery. great contacts for my eyes, thumbs up

Totally would order from them, think they are great contacts for the price do what they say daily contacts that feel good for the whole day :) x

By from Unknown location on 26.08.2014 23:16

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See the difference!

The difference is plain to see, great product and better service. Thank you.

By from Unknown location on 26.08.2014 21:26

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Free next day delivery

Quality contact lenses at a reasonable price with free next day delivery.

By from Unknown location on 26.08.2014 20:22

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You can't buy better

My lenses ALWAYS arrive next day. The service is brilliant, quality excellent. What more could you want?

By from Unknown location on 26.08.2014 19:10

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Bad quality website

Ordered twice as website informed me my payment hadn't gone through. Awful overpriced website

By from Unknown location on 26.08.2014 19:08

Company replied:

Hello Patrick, Thank you for your order and for taking the time to leave a review. I am so sorry to hear that your are unhappy with our service and website. An error with the PayPal signal meant that you were incorrectly informed that your order had not gone through. Please accept our sincere apologies for the inconvenience this has caused you. Our Customer Support team has been in contact with you with details of how to return the duplicate order, free post, for a refund. We greatly appreciate all feedback in helping us to deliver the best possible service to each of our customers and our web team is working hard to get the error rectified. Kind regards, Sophie Contactlenses.co.uk

, 27.08.2014 08:58

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terrific products & service

I use the hydro lenses & they are great as I have really dry eyes. I love that can order quickly & hassle free & they deliver so fast. The quality of the lenses is terrific & they are the most comfortable lenses I have used. Previously I used daysoft which were cheap but made my eyes itchy. These are very comfy even for my very dry eyes.

By from Unknown location on 26.08.2014 17:50

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I love your online shop!

I have found your online shop 3 years ago and have no regrets so since. Always very fast and efficient service.

By from Unknown location on 26.08.2014 15:51

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Never lie about delivery times again !!!

This order was late I needed them for Wednesday and they didn't come til Thursday. Wrecked a lot of a plans to be honest not happy. You're normally really punctual not sure what happened this time like !

By from Unknown location on 26.08.2014 15:43

Company replied:

Hello Shiva, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that we have not met your expectations on this occasion, and for any inconvenience caused to you. You placed your order on the Monday night and the order was despatched for free on the Tuesday using Royal Mail First Class. The majority of orders sent First Class arrive the next day but the delivery time stated is 1-3 days for orders to be received. For guaranteed next day delivery we do offer a premium paid for service. I hope that you will still consider us for future purchases as we value your custom and your feedback. Kind regards, Sophie Contactlenses.co.uk

, 27.08.2014 08:39

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Outstanding service

I have ordered several sets of contact lenses from your company and it is a very simple process , the order always arrives the next day , you are the 'Heiniken' of contact lens mail order companies :-) well done .

By from Unknown location on 26.08.2014 14:44

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Brilliant

Great price, next day delivery, couldn't have asked for better service, will definitely use again

By from Unknown location on 26.08.2014 14:10

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of all the things i buy online, this is the easiest and best

Been using this site for years. Re-ordering is (almost unbelievably) quick and easy and delivery incredibly quick which is just as well as I usually remember to order my lenses when I am down to my last two pairs.

By from Unknown location on 26.08.2014 14:01

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Very quick delivery

I usually get my lenses a bit cheaper (around £8 cheaper for 30 days) but I had to order these lenses at short notice because the other company didn't have stock in so I was willing to pay extra. They arrived really quickly and in plenty of time for my holiday. Thanks very much.

By from Unknown location on 26.08.2014 13:56

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The best company I have ever bought contact lens from!

Punctual delivery, optimum package, amazing material - I am VERY SATISFIED! The contact lens are thin but the good quality of material they have been made allows them to resist to any situation, from gym to shower&steam rooms. I bought monthly contact lens and I change them after one month just for healthy reasons, not because of any kind of loss of flexibility or braking.

By from Unknown location on 26.08.2014 13:00

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.