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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 14,551-14,600 of 15,694 items.
Service great, quality of lenses poor

The lenses came quickly and were posted through my letter box without the need for a signature. However the lenses themselves came as a standard size and do not fit my eyes. They are too big which means they become unconfortable within an hour of wearing them. You should advertise these are a standard size and if you have smaller eyes then you should not select these type of lenses.

By from Unknown location on 26.08.2014 12:22

Company replied:

Hello Jennie, Thank you for your order and for taking the time to leave a review. It is great that your lenses came quickly and were posted through your letterbox. However I am very sorry to hear that you are unhappy with the lenses you purchased. Everyone's eyes are different shapes and sizes and lenses also come in different sizes, with information of the specification of the lenses on the product pages. Therefore we recommend sticking to the size of lens that you have been prescribed by your optician. Our Customer Support team has been in contact with you to give you information on how you can return the lenses, free pots, for a full refund. And we hope that you get in contact with us so that we can help you find some lenses that are suitable and comfortable for you. Kind regards, Sophie Contactlenses.co.uk

, 27.08.2014 08:04

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Excellent service

Really happy with the speed of delivery and the excellent service.

By from Unknown location on 26.08.2014 07:43

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great value dispatched speedily and very efficiently!

Ordering was easy, and done very speedily, the contact lenses are brilliant and were delivered very quickly. Great value for money and I will use them again.

By from Unknown location on 25.08.2014 20:59

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Fab service

Great service, quick delivery and a great product.

By from Unknown location on 25.08.2014 19:36

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I have been using this company for several years now....no problems, ever, and it's quick service and easy re-order is excellent.

This is a good company to use, especially for re-orders, which are quick to do online and as long as the post is working, very efficient!!

By from Unknown location on 25.08.2014 18:07

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Very good: 2/3 of the price of my former supplier

Excellent. The bargain lenses are very comfortable, even in an air conditioned building where my old lenses used to cause me problems. I got 90 pairs for the same price as 60 pairs of my old type. I'll be sticking with these guys.

By from Unknown location on 25.08.2014 17:19

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Always quick and reliable service.

I like contactlenses.co.uk because they always make it right - delivery is prompt and orders correct each and every time. I can also view previous orders should I wish to have something different, they make the whole process simpler than getting lenses from opticians.

By from Unknown location on 25.08.2014 17:12

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Fast and reliable

Would recommend to anyone wearing contact lenses...wide choice and super fast delivery!!!

By from Unknown location on 25.08.2014 16:50

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brilliant

Brilliant delivery time and best value money I could find online. Have used before and will have no hesitation in using every time from now on. Thank you!

By from Unknown location on 25.08.2014 16:10

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Eye, eye, what's all this them?

What can I say? Website easy to use Lenses great quality from the cheapest upwards. Delivery, second to none. Two days in my opinion is excellent.

By from Unknown location on 25.08.2014 16:05

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Will definitely use again. Great lenses and easy ordering.

I ordered some daily contact lenses as I had nearly run out of the ones that I get sent from my optician. As I will be getting my opticians lenses in a few weeks I didn't want to spend much and saw the Crystal lenses for a very good price. I ordered just two boxes and it came to half the price of my usual lenses, they are fabulous, I can't really tell the difference (maybe slightly thinner.) I will definitely recommend these lenses and this website to anyone, very easy to order, no minimum boxes and they came very quickly and were well packaged. Thank you!

By from Unknown location on 25.08.2014 15:38

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Best contacts ever

Most comfortable lenses I have worn. Have been wearing lenses for the last 18 years. Oh and the cheapest. Great service too.

By from Unknown location on 25.08.2014 14:54

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Exceptional, top notch service.

I have always been very happy with quality of service and fast despatch of orders from the friendly team at contactlenses.co.uk. Highly recommended.

By from Unknown location on 25.08.2014 14:19

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Brilliant service with speed, product turned up next day.

Product delivered next day, was very quick and the contacts are brilliant quality.

By from Unknown location on 25.08.2014 14:08

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Excellent

Well priced. Dispatched almost immediately and always arrive the next day. Faultless

By from Unknown location on 25.08.2014 14:05

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perfect

Good quality and realistic looking contacts and also superfast delivery!.. happy.

By from Unknown location on 23.08.2014 23:21

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Good job!

Happy to do business with. Quick despatch and posting. Great value for money. 100% recommended.

By from Unknown location on 23.08.2014 18:34

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excellent Service, easy process and fast delivery

Since finding contactlenses.co.uk i have never looked back. I love the reminders they send so i never run out of lenses and the fact that i have my prescription saved in my account to re-order time after time and delivery to my door (through my letter box) in a few days. Fantastic fast easy user friendly system/ service!!!

By from Unknown location on 23.08.2014 15:37

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excellent service!

have used Contactlenses.co.uk several times and found the service very quick and reliable. would definitely recommend them.

By from Unknown location on 23.08.2014 14:24

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Excellent delivery time but doubting lens quality

I have ordered freshlook colourblends (monthly coloured lenses) for a while now and a few of those times I have found that within the first week, one side of my lenses have torn. Recently at the start of this month I ordered a pair and found one eye was torn as I went to put it on within the first week. Having to order another pair now to replace it. The only reason why I haven't switched over to another company is the price. Although I might find a better quality or longer lasting wear if I purchased something else I don't want to spend more since I don't wear them the full month (30 days). I would have liked to see a wider power range on the daily coloured lenses, sadly there isn't hence me having to buy the monthlies. In general the lenses are decent and colour range is ok. Some colours look fake on me but I like the range of colours.

By from Unknown location on 22.08.2014 20:38

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. It is great that you are happy with the delivery time however we are sorry to hear that you are unhappy with the quality of the lenses. The Freshlook Colorblends are our most popular coloured lens and they come directly from the manufacturer, so the quality of the lens is exactly the same as you would get from another supplier. However it could be that you have received a faulty lens and a member of our Customer Support team has been in contact with you to discuss the matter further. In the future if you have any issues with your order please contact us as soon as possible using the 'contact us' tab on the website and we can then look to get this resolved for you. Thank you again for your comments, we value all customer feedback and use it to improve the service we offer. Your comments about the wider power range and range of colours has been passed onto our buying team. Kind regards, Sophie, Contactlenses.co.uk

, 26.08.2014 13:59

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Did what it said on the box

Ordered lenses, 2 days later they arrived. What could be better.

By from Unknown location on 22.08.2014 16:38

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Consistently excellent service

Consistently excellent service

By from Unknown location on 22.08.2014 16:33

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Affordable, quick and easy to use website

Ordered my contact lenses, they arrived within two days. Really good price, really quick delivery, would recommend to a friend.

By from Unknown location on 22.08.2014 16:15

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Great lenses - really happy for a daily use option

I tried these lenses not sure what to expect. I copied the details from my opticians prescription to order and am delighted with the quality of the product. Will definitely keep using.

By from Unknown location on 22.08.2014 14:56

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Great service

Very fast efficient service would use again

By from Unknown location on 22.08.2014 14:10

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Very efficient service

Whole process - from ordering through payment to delivery very straightforward and easy. Plenty of feedback to monitor delivery, although it's so quick you hardly need it. Ordered on a Thursday night and delivered on Saturday morning - excellent. Would recommend without hesitation.

By from Unknown location on 22.08.2014 14:02

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First class

Great service and quick delivery would highly recommended.

By from Unknown location on 21.08.2014 21:42

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perfect

Is the best what I used. Thanks

By from Unknown location on 21.08.2014 19:59

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Bad eyes look good with this deal

First class service, as always.

By from Unknown location on 21.08.2014 18:44

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Excellent service

Excellent service, quick delivery

By from Unknown location on 21.08.2014 18:38

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I always experience excellent sevice from contactlenses.co.uk

I have used this company for a number of years and they never disappoint. I have also recommended them to other contact users.

By from Unknown location on 21.08.2014 16:37

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Good quality,good service,good company.

Easy to make an order. Prompt delivery. I have always had a very fast service,except on 1 occasion ,when the agent did inform me at the start of the order that the item was not in stock,and would take a week. First class service,and a pleasure to deal with.

By from Unknown location on 21.08.2014 16:06

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BEST VALUE CONTACT LENS PROVIDER

Ive been using Contactlenses.co.uk for a couple of years now, always a very speedy delivery and offer the cheapest lenses. Good stuff!

By from Unknown location on 21.08.2014 15:36

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Excellent, speedy service

Got the lenses the very next day, very easy to re-order and change addresses etc., very good all round!

By from Unknown location on 21.08.2014 15:13

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Absolutely flawless service!!!

So cheap, so quick and hassle free- wouldn't use another company !

By from Unknown location on 21.08.2014 14:42

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Super easy, super fast, super super!

Easy to use, easy to pay and I am always surprised by how fast the package arrives. Never been a problem and been using them for about 5 years.

By from Unknown location on 21.08.2014 14:36

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Most efficient

Easy to use & quick to re-order. Arrived next day.

By from Unknown location on 21.08.2014 14:30

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AMAZING! SUPERBE AND ULTRAFAST SERVICE

Great service. Have bought contacts on this website for about 4 years and never had a problem! Strongly recommended. I usually get next day delivery with First Class post.

By from Unknown location on 21.08.2014 14:13

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Contactlenses.co.uk saved me from my Ugly Betty blues!!!

Contactlenses.co.uk was recommended to me by a friend when I was moaning to her about the cost of my previous supplier of lenses. I was in a grump as couldn't afford them anymore and thought i was going to have to go back to wearing glasses which I absolutely hate doing!! Ordered from them twice now and will definitely continue to do so, excellent prices, amazing speed of delivery and really well packaged! Fantastic service :)

By from Unknown location on 21.08.2014 14:02

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Excellent service

Never had a problem, always delivered within 2 days. First class company to deal with

By from Unknown location on 21.08.2014 14:02

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Sent to wrong address

I changed my old address online to my new address but for some reason my contacts were still sent to my old address. When I phoned customer services, I was advised that there was nothing they could do and that it must've been an error on my behalf - but would submit the issue to the programming team. This issue was not resolved and the process has been pretty bad.

By from Unknown location on 21.08.2014 13:55

Company replied:

Hello Di, Thank you for your order and for taking the time to leave a review. I am sorry that you are unhappy with the service you have received. Our programming team have checked and at the time of the order no address change was made. Therefore the order was sent to the address stored on your account from your last order in 2012. The delivery address was also confirmed to you in your confirmation email. Due to this we are unable to re-send your order. However the order is likely to be retuned by Royal Mail and once we have received the order back we will be able to re-send the order to you or refund. Kind regards, Sophie Contactlenses.co.uk

, 22.08.2014 09:25

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Superb!!

Excellent service, and contactlenses.co.uk is an example of a company that truly thinks about and values their customers. My lenses were despatched on time, their website is seamless and all and all I thoroughly recommend them.

By from Unknown location on 21.08.2014 10:30

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Super quick delivery, great priced product

The 'bargain' contact lenses are actually better than the more expensive ones I've tried in the past. Really pleased with the service provided by contactlenses.co.uk. Have been using them for years and they're always top notch.

By from Unknown location on 21.08.2014 08:47

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Brilliant Company to deal with

I have used this company many times and find i get a first class service. You place your order and they do the rest it is so easy delivered to your door step and never have a problem. I would recommend every one to use them

By from Unknown location on 21.08.2014 07:19

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fabulous service from start to finish

Wont hesitate to use this Company again. Hassle free from start to finish. So pleased I discovered this website and the prices are very competitive.

By from Unknown location on 20.08.2014 20:33

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great service

Great service, quick and reliable. You get informed about everything, and their cheaper range does the job.

By from Unknown location on 20.08.2014 17:11

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Good value for money

Initially thought I wasn't comfortable with them, but soon forgot I had them on. I guess I was simply adjusting to them. Good price, reliable and excellent customer service.

By from Unknown location on 20.08.2014 16:43

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Excellent will definatly use again.

They are excellent. Great value. Fast delivery. I will be using again and telling friends

By from Unknown location on 20.08.2014 15:47

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Brilliant service

Ordered contact lenses with a standard delivery rate and they arrived in 2 days. Excellent service!

By from Unknown location on 20.08.2014 15:09

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Excellent as always

Always delivered incredibly quickly. Wouldn't use anyone else.

By from Unknown location on 20.08.2014 15:08

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.