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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 14,701-14,750 of 15,694 items.
Outstanding Service

I can't fault the service provided by this company, quick efficient and the cheapest place to buy lenses. Can't ask for any more.

By from Unknown location on 12.08.2014 14:23

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BRILLIANT ! WHAT MORE CAN I SAY

GREAT LENSES SO CHEAP I AM DEFENTLY GOING TO GET MORE , AND THEY DELIVER SO QUICK , BETTER THAN ANY OTHER PLACE I KNOW

By from Unknown location on 12.08.2014 14:02

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Good

Like the way they fit through my letterbox. Always arrive next day.

By from Unknown location on 12.08.2014 13:59

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Brilliant

Great contact lenses and really quick delivery. I always get my order the next day.

By from Unknown location on 12.08.2014 13:57

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Arrived fast!!

Order contacts as mine where finishing soon and as they where dispatched they arrived the next day Second time I order from them and still no complaints an much cheaper than going to the high street optician. Great product

By from Unknown location on 12.08.2014 13:55

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Fast, useful and easy to deal with

I ordered on the Sunday and arrived on Tuesday. These prices are so competitive, delivery speed is incredible and the products are excellent a. I would thoroughly recommend this company

By from Unknown location on 12.08.2014 12:48

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Most efficient service I have used.

Not only is the web site easy to use, the ordering is fast and efficent which adds up to the best service I have received from an online ordering system. Good work!

By from Unknown location on 12.08.2014 10:31

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Excellent service

Easy ordering service. Lightening fast delivery, no problems!

By from Unknown location on 12.08.2014 10:08

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excellent as always.

My lenses arrived quickly, and well packaged as they always have. I've never had a single problem with them since I started ordering from them years ago!

By from Unknown location on 12.08.2014 10:08

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Incredibly quick delivery and perfect lenses!

I ordered the lenses late on a Sunday, they arrived on the Tuesday - a brilliant turnaround... wore the lenses on the Wednesday and they were absolutely perfect, just as good as anything you'd get in a High Street opticians but for a fraction of the price - I shall certainly be ordering my lenses online in future.

By from Unknown location on 12.08.2014 00:04

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Fantastic buywjth quick delivery

Contact lenses uk delivers in good time with no fuss. I know exactly what I am getting and when it will be delivered. There are a lot of choices too!

By from Unknown location on 11.08.2014 21:17

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excellent

Always a quick easy service.

By from Unknown location on 11.08.2014 20:37

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Amazing, super quick and easy!

Very happy and impressed, I've been using this website for years and they do everything they can to ensure customer satisfaction! And they often arrive even faster than I expect them to! A fantastic service!

By from Unknown location on 11.08.2014 19:04

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Exceptional customer service and always very fast delivery

Previously when I have ordered items to a wrong address and when I have not remembered making an order, the customer service has always been very quick to contact, act and clear up all mistakes (made by me). The delivery is always incredibly quick and the fact that it is also free is the icing on the cake

By from Unknown location on 11.08.2014 17:37

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Brilliant service

Ordered and they had arrived the next day. Brilliant.

By from Unknown location on 11.08.2014 16:16

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Super service!

I ordered online at 9.30am & my order was delivered by the postman at 11.00am the next day. Great service from both Contactlenses and the Post Office. Well done.

By from Unknown location on 11.08.2014 15:54

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Fantastic quick service

cheap quality lenses with super fast free delivery and reminding system what more could you want?

By from Unknown location on 11.08.2014 15:38

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Always prompt delivery ...

Website good Payment process easy Delivery always next day No-brainer really

By from Unknown location on 11.08.2014 15:03

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Comfortable lenses, prompt delivery

Ordered lenses online as the ones I had been getting aty local opticians were uncomfortable. Didn't have particularly high hopes but this was unfounded. Really comfortable, high quality lenses. I will only be going back to opticians to get my yearly check up & prescription. Thanks

By from Unknown location on 11.08.2014 14:39

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Excellent service

I have been using contact lenses.co.uk for a little while now and I have nothing but praise for them. Ways to use website, easy to order ( and re-order) and lenses arrive quickly and well packaged. They answered a query I had quickly and succinctly as well. Prices are very good too!

By from Unknown location on 11.08.2014 14:38

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Easy to use

My prescription is always in stock and I seem to get my delivery next day (normal post) which is a big bonus when you are running low on lenses. Regular updates on status of order and have never been hassled with sales calls or texts. Would highly recommend this company.

By from Unknown location on 11.08.2014 14:35

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The best delivery service ever!

The order line is brilliant and the service overall is prompt and efficient! You couldn't ask for more! Thank you!

By from Unknown location on 11.08.2014 14:13

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Contact lenses in the Blink of an Eye

Very fast; very efficient.

By from Unknown location on 11.08.2014 14:09

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EXCELLENT SERVICE

Best way to order your contact lenses - fast delivery (next day), competitive pricing. Wouldn't go anywhere else to get my lessees.

By from Unknown location on 11.08.2014 13:59

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Couldn't be better

The lenses are cheap, high-quality and shipped extremely quickly, I often receive them the day after my order is placed. I cannot fault the service at all and would strongly recommend this company to anyone looking to buy contact lenses online.

By from Unknown location on 11.08.2014 13:57

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Quick despatch, no Hassle

You can order quick and despatched quick good value for money

By from Unknown location on 11.08.2014 07:32

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good service

good service contacts delivered quick only one problem I ordered right eye -4.75 and left eye -5.00 I ment to order +4.75 and +5.00 I didn't notice this till I got them

By from Unknown location on 10.08.2014 12:58

Company replied:

Hello Margo, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we have provided. I am sorry though the lenses were ordered incorrectly. Unfortunately these lenses are not currently available in plus powers. I see that you have been in contact with our Customer Support team and that we have sent you details of how to return the lenses for a refund. I apologise for any inconvenience this may have caused you and if you require any help in choosing some suitable lenses please contact us and we will be happy to help. Kind regards, Sophie Contactlenses.co.uk

, 12.08.2014 10:02

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Fantastic Service

Very good value, quick post and I would definitely use this company again when necessary.

By from Unknown location on 10.08.2014 10:57

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Great price great lenses

An in expensive solution to wear contacts. The high street opticians are over twice the price!!!

By from Unknown location on 10.08.2014 08:58

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Excellent!!

Wouldn't use anyone else always amazing speedy service

By from Unknown location on 09.08.2014 15:24

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Speedy delivery

Since I have been ordering with contact lenses it's always been good service and I have never had a problem.

By from Unknown location on 09.08.2014 15:14

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Absolutely brilliant.

I have been ordering lenses from this website for about 3 years now, and have never, ever had a single problem. Fast delivery, fantastic customer service.

By from Unknown location on 09.08.2014 14:07

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Excellent efficient service, can always rely on them.

My previous order is already there , therefore I just need to re- order. This makes it hassle free for me. Once I order I just know I am going to have them delivered , often the next day .

By from Unknown location on 09.08.2014 09:29

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Arrived much faster than I'd expected and was exactly as ordered.

I've used this company several times and have never had any problems with product or service.

By from Unknown location on 08.08.2014 19:53

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What's not to like

Great value prices and speedy delivery. Website easy to use. No problems

By from Unknown location on 08.08.2014 16:24

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Brilliant service, very quick !

Quick service, ordered around 15:00 received next day lunch time. Easy to reorder as website remember yours last order, and best price.

By from Unknown location on 08.08.2014 15:37

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Fabulous, reliable, efficient service.

The website was easy to navigate. It offered a large range of lenses that were appropriate and affordable.

By from Unknown location on 08.08.2014 15:24

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Again really good service, outstanding service

Every time we order we have our order delivered so quick and always what has been ordered as well. Don't know how you manage to do it so quick but the service is just simply the best. I have recommended you to many friends and you deserve more stars than the maximum 5, more than perfect. Thanks

By from Unknown location on 08.08.2014 15:11

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Amazing service

I get my lenses on time and i'm always happy.

By from Unknown location on 08.08.2014 15:10

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clearly a great site easy to use and very efficientc

Contactlenses .co.uk is a great sit it is easy to use very quick to process orders and the prices are fantastic, I couldn't be happier with the service.

By from Unknown location on 08.08.2014 15:00

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On Time In Full

I ordered late in the afternoon on a Friday and they were waiting for me the very next morning. What more could I ask for!

By from Unknown location on 08.08.2014 14:34

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Focus daily aquacomfort the best lenses ever

Ordered these late one friday afternoon and they arrived saturday morning! Very happy with these lenses, you don't even feel them going in, no scratching like I had with my specsaver daily's.

By from Unknown location on 08.08.2014 14:28

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easy an convenient

Came across this site while looking for contact lenses had a look the cost of them was really good an loads to choose from an after I ordered what I wanted they came really quick!

By from Unknown location on 08.08.2014 14:19

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Brilliant Service

I love this site, whenever I order it is quick and stress free, I have never had to wait more than 2 days for my lens.

By from Unknown location on 08.08.2014 14:13

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Great company

Never disappoint! X

By from Unknown location on 08.08.2014 14:01

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Excellent service and product

I received my contact lenses the following morning and I have been very satisfied with the lenses I ordered. Will definitely use this service again

By from Unknown location on 08.08.2014 13:51

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Always good

I have used Contactlenses.co.uk for 6 years and they have always delivered the same excellent level of service. Once ordered the lenses arrive the next day and I have never had a mistake with an order.

By from Unknown location on 08.08.2014 12:19

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did not received my lenses and was told to wait for 21 days before a refund!

I am not happy with the service provided. I did not receive my item and when I asked for a refund I was told to wait 21 days due to their policy! Which is not fair on me as I had to go elsewhere to purchase more lenses for my special function but contact lenses had no consideration

By from Unknown location on 08.08.2014 08:31

Company replied:

Hello Asma, Thank you for your order and for taking the time to leave a review. We would like to apologise for your order not reaching you. Your order was placed on the 30th July and despatched the same day. The majority of orders arrive within 1-2 working days, however very rarely can take up to 7 days. You contacted us on the 1st August to say that you had not received your order. Unfortunately we were not able to re-send the order then as only 2 days had passed since we sent out the order. You then requested a refund. Our policy is that we can only refund for a missing order after 21 days as we need to allow time for delivery and to claim with Royal Mail. We were not made aware of the special function until the 4th August, where you informed us that your order still had not arrived and that you did not want a replacement sent out but required a refund as you had purchased the lenses elsewhere. We would again like to apologise for the inconvenience this has caused you and that we were unable to supply you with your lenses. Your refund will be processed in due course. If you have any more questions please contact us using the 'Contact Us' tab on our website and we will be happy to help. Kind regards, Sophie Contactlenses.co.uk

, 10.08.2014 15:54

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Super would highly recommend!

Fantasic service, easy to order, fast shipping, always get my order within 24 hours. Great products and low costs.

By from Unknown location on 08.08.2014 07:25

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Good quick reliable service

Always reliable, good value.

By from Unknown location on 08.08.2014 07:09

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.