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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 15,001-15,050 of 15,694 items.
Spotless delivery.

Website structure is a tad confusing, but not 'bad'. I can't really fault the overall service in any serious way. Prices, delivery, reliability = excellent.

By from Unknown location on 21.07.2014 14:29

Company replied:

Hello Allen, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we provide. We have tried to make the website as easy to use and navigate as possible, however we always welcome feedback on how to improve. If you wanted to email me at sophie@contactlenses.co.uk with further details of what you found confusing, then I can pass your comments on to our web team. Kind regards, Sophie Contactlenses.co.uk

, 22.07.2014 10:48

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Great service, delivered when I need it

I never need to trek out all the way to the opticians to by expensive lenses anymore, thanks to ContactLenses.co.uk. In my hectic life I used to run out of lenses, only to have to hunt down the the ones I needed at different optician branches. Now I can order my lenses any time I want, wether travelling or at home and they will be there the next day. I just noticed that there is also a reminder service. Even though I order 3 months supply at a time to take advantage of more cost savings, I dont have to worry about forgetting to re-order the next 3 months. Thanks for a great service.

By from Unknown location on 21.07.2014 14:12

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Brilliant

The delivery was super fast.

By from Unknown location on 21.07.2014 14:08

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Excellent!

Wide range of contact lenses at good prices!Also very quick delivery!!

By from Unknown location on 21.07.2014 14:06

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Great company, never any issues

The delivery was speedy, the online system is very easy to use (it remembers my previous order and send me a reminder). I would highly recommend this site!

By from Unknown location on 21.07.2014 14:01

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Efficient professional service.

Orders and delivered within 48 hours. Very efficient service!

By from Unknown location on 21.07.2014 13:57

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great!

Great quality! And very fast delivery. Very pleased with this site ;)

By from Unknown location on 21.07.2014 13:54

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Click and order, pay and await delivery, simple and quick

very easy to select lenses and order, website is easy to use and user friendly. Email updates of order and dispatch is reliable. Never had any problems with the lenses I have bought even over the 5 years that I have bought lenses from the website.

By from Unknown location on 21.07.2014 11:33

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Great and super quick arrival

So easy to order and delivery was next day! Brilliant.

By from Unknown location on 21.07.2014 09:35

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Want it urgently - order now

I have been extremely pleased with the way contactlenses operate. You receive regular updates during the business day of order and they arrive next day

By from Unknown location on 20.07.2014 09:04

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excellent

excellent value really quick delivery

By from Unknown location on 20.07.2014 07:54

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excellent service as always

Fab! Easy to order and reorder with a few clicks. Arrives next day. Simples!

By from Unknown location on 20.07.2014 07:06

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Good lenses, fast delivery!

For the money, the lenses are great! The delivery was super fast, I will order from here again!

By from Unknown location on 20.07.2014 06:38

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Declined to refund/exchange my lenses

I called to their customer service number and they declined to refund or exchange my contact lenses. Now I have changed company to buy my contact lenses.

By from Unknown location on 19.07.2014 20:40

Company replied:

Hello David, I am sorry that we were unable to refund or exchange the contact lenses you purchased. The lenses you ordered were Toric lenses which are a more complex lens and have to be especially ordered in from the manufacturer. If they are ordered with the incorrect prescription we are unable to accept them back. I will pass your comments onto to the management team. Kind regards, Sophie Contactlenses.co.uk

, 21.07.2014 10:56

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FIRST RATE COMPANY

No problems in five years. .first rate company. If you need one box of lenses or ten not a problem...give them a try

By from Unknown location on 19.07.2014 20:33

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Super cheap & super fast delivery!

Amazing website! To think I was paying nearly £16 per month for my lenses! Now I can get six months of monthly disposables delivery for less that what I used to pay per month!!

By from Unknown location on 19.07.2014 17:14

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Good.

I ordered some lenses -they arrived.

By from Unknown location on 19.07.2014 15:26

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Best delivery service

Ordered on Friday at 1.30pm and delivered by Saturday morning at 11am. Superfast and excellent service all round. 5*

By from Unknown location on 19.07.2014 15:00

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Perfect!!!!

I accidentally asked for wrong prescription but there close enough to be useful

By from Unknown location on 19.07.2014 14:43

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Always very satisfied with Contact Lenses

I'm always very satisfied with Contact Lenses, it's easy to order and pay through Paypal, to edit any personal details or delivery address and is always posted and delivered quickly. Very satisfied.

By from Unknown location on 19.07.2014 12:44

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Super price, super quick delivery

This company could not do better. I recommend them 100%

By from Unknown location on 19.07.2014 12:41

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fast delivery easy to use website and very happy.

Very happy thanks

By from Unknown location on 19.07.2014 10:56

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Excellent!

Contact lenses arrived very quickly and in good condition. Will recommend this site to all my contact lens wearing friends.

By from Unknown location on 19.07.2014 10:45

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ALWAYS USE THIS COMPANY FOR LENSES

When I need Lenses, I just log onto their Website and Reorder.The Process is simple, prices are competitive and I know delivery will be quite quick. I have never had any problems and I feel confident in recommending them. Sheila

By from Unknown location on 19.07.2014 09:10

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Fantastic service. Faultless

I repeat order these lenses and I am always impressed by the service, prompt delivery and value

By from Unknown location on 19.07.2014 05:12

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Quick and painless!

Easy to order, super fast delivery, very happy customer.

By from Unknown location on 19.07.2014 03:19

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Excellent service

It's easy to use, great prices for quality products. Very happy to have found this company!

By from Unknown location on 18.07.2014 23:29

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First class customer service but disappointed with length of wait for delivery

Have ordered regularly for years had one faulty batch which i was delighted were replaced for free which I received the folowibg day after sebdibg email. Sadly prices have recently gone up quite a bit. I did love the 1st class delivery which usually arrived the next day however last order took well over a week will perhaps need to find another supplier.

By from Unknown location on 18.07.2014 21:55

Company replied:

Hello Susan, Thank you for your order and for taking the time to write a review. It is really great to hear that you are happy with the service we have provided over the years. However I am sorry that you had to wait for your last order. The lenses you ordered were out of stock and had to be ordered in from the manufacturer. Our buying team have already looked into this and have put in measures to ensure that stock levels do not run low again. So next time you order we will be able to despatch as quickly as we have previously. With regards to the rising costs or your lenses. Johnson and Johnson make your lenses and recently they have been putting up their prices by substantial amounts. We try and absorb these costs as best we can, but sometimes price rises are necessary. I do hope that you will consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 21.07.2014 11:04

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Fast and easy

Easy process and quick delivery.

By from Unknown location on 18.07.2014 18:54

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"""I can see clearly now............tra la""!!!!!!"

Customer service excellent, web site easy to navigate, despatch and delivery exceptionally fast. Brilliant all round service. Thank you, will continue to use you.

By from Unknown location on 18.07.2014 18:37

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great service, product and delivery

Easy website to use good delivery service and product also good value for money

By from Unknown location on 18.07.2014 18:23

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Made early contact with contacts

Great service - quick delivery and the contacts (dailies) are great. So would order same again!

By from Unknown location on 18.07.2014 17:01

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Brilliant company, fast, efficient and great stock

I've always used this company as long as I've been buying online and I wouldn't dream of swapping to another. As long as my item is in stock I usually receive it the next day with free postage. Their prices are good and customer service excellent. I can't fault them :)

By from Unknown location on 18.07.2014 15:31

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Cheapest provider I found and fast delivery.

Cheapest among the providers I've found and quick in their delivery.

By from Unknown location on 18.07.2014 15:14

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Always Quick & Efficient

Super quick delivery, super product -exactly as ordered and a super low price!...what's not to like about this company!?

By from Unknown location on 18.07.2014 15:04

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Great service

Contactlenses know who I am by my postcode so really easy to call them and they arrived in the post the next day.

By from Unknown location on 18.07.2014 15:03

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Always on my doormat next day - great service!

I'd recommend this supplier to anyone. Great prices and consistently delivered on time.

By from Unknown location on 18.07.2014 14:53

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Always amazing!!!

Never let me down! great customer service, super quick delivery keep using it for years now!!! 5 stars service!

By from Unknown location on 18.07.2014 14:52

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Great experience!

It's always a pleasure to order from contactlenses.co.uk. The site is easy to use, all information on hand, prices really competative and free next day delivery just makes them perfect!

By from Unknown location on 18.07.2014 14:38

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On time - every time

Swift service from order - usually faster than cited.

By from Unknown location on 18.07.2014 14:13

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wow, easy to do, cheap and quick

so so easy just be very careful to get your perscrpition for left and right eyes Right check left check.

By from Unknown location on 18.07.2014 14:11

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Fantastic service - as ever

I'll keep it brief: ordered my lenses through the beautifully simple and intuitive online interface on Friday afternoon - had my lenses by Saturday midday. Superb.

By from Unknown location on 18.07.2014 14:10

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Excellent Value & Service

Have been using this company for many years and regularly check their prices against competitors! They are the cheapest around and the service is fab, contacts are received within a couple of days of ordering!

By from Unknown location on 18.07.2014 13:53

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By far the best

I have used your excellent service on numerous occasions and found it very good- even to the point where you emailed my after placing an order to check is was correct as it was different to my previous order! Always receive the package the next day with free P+P! Needless to say I have recommended the site to all my contact wearing friends and will continue to do so- keep up the good work!!

By from Unknown location on 18.07.2014 12:07

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Brilliant service

Great service - easy to use website, obviously shows the best deals. Very quick delivery - dispatched the same day and arrived the next. Delighted.

By from Unknown location on 18.07.2014 10:47

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Always a pleasure to do business with the company

I have been a customer for many years and would not use another company for my contact lenses

By from Unknown location on 18.07.2014 10:16

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Great service!

I found Contactlenses.co.uk on line so I wasn't sure if it was a trustworthy site. I tried them and I was so pleasantly surprised with the variety of products that was on offer and the great delivery services! I will definately use them again!

By from Unknown location on 18.07.2014 08:35

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Never get my lenses anywhere else.

At the optician constantly getting pushed into products I don't want or need or mucking up orders and having to do repeat visits to pick up missing lenses etc. Came here and started buying my lenses. Never let me down. I am not the worlds most organised person so often realise I need to re-order when I'm down to my last pair but it's not a problem. I order and they have always arrived the next day. Get my lense check at the optician to check my eye health then come straight here to place my order.

By from Unknown location on 18.07.2014 08:19

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I was blind, but now I can seeeeeeeeeeeeeeeeeeeeeee!!!!!!!!!!!

I was blind, but now I can seeeeeeeeeeeeeeeeeeeeeee!!!!!!!!!!!

By from Unknown location on 17.07.2014 22:31

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Efficient, Effective, and Easy

I don't normally review sites, but with the money and hassle I have been saved by contactlenses.co.uk I felt it incumbent upon me to say something on this occasion. Their cheapest brand is actually the one I find fits most snugly in my eye, more so than the expensive name brand contact lenses I've also tried. Additionally, they are so reliable that after a few deliveries, you can pinpoint to the day when you will receive your delivery. I like being able to predict things like that; it makes the hassle of getting new contact lenses every month seem more manageable. Overall, I'm incredibly glad I found this company and they will be receiving my business for the foreseeable future.

By from Unknown location on 17.07.2014 21:44

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.