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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 15,051-15,100 of 15,694 items.
So Quick and Easy

It's so easy to order - just use the ReOrder button, and they are delivered promptly and if you do ever order the wrong ones by mistake, you can return them, quibble free with the free postage label. Fantastic service and with a HelpDesk to speak to a friendly advisor if you need to. I won't order my lenses from anyone else.

By from Unknown location on 17.07.2014 18:40

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From order to house in 48hours

Very good service will recommend

By from Unknown location on 17.07.2014 17:43

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Good range, great prices, superb service, delivery @ warp speed!

Hi have used these a few times over the last couple of years (Still not sure about how well I cope with contact lenses - but getting better.) The service has been superb, first order I ordered -1.25 by mistake instead of +1.25 - they replaced with freepost return and no extra charge - brilliant. Every time I have ordered since then they have arrived next day. Still not sure about using contact lenses every day, but when I do I am certain who I will be buying them from.

By from Unknown location on 17.07.2014 16:39

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Very happy.

Was hesitant at first as I wasn't sure about the quality for such a low price but was pleasantly surprised! Great contact lenses and very quick delivery. Will be ordering again!

By from Unknown location on 17.07.2014 16:12

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Fast and easy!

Order came next day, hassle free and easy.

By from Unknown location on 17.07.2014 15:41

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Hassle Free!

The delivery service has alway great, always next day because of the times I order. Quality is 90% fab, 10% of marks lost because on 1 occasion a pair I ordered turned a funny purple colour in the solution after a few wears; not sure what was wrong with them but I sent them back with free delivery and they replaced them hassle free.

By from Unknown location on 17.07.2014 15:26

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Excellent all round

Price, speed and quality, can't fault this online retailer. Website easy to use, communications just right and speed of delivery second to none. I used to go to Vision Express and buy my lenses. Every time I went there I was amazed by the rude and unhelpful staff, this is such a better experience.

By from Unknown location on 17.07.2014 15:07

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speedy service

Easy site to deal with, great prices, extremely fast delivery.

By from Unknown location on 17.07.2014 14:53

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Brilliant service!

The site's easy to use and only a few steps to actually ordering the contact lenses. Each time I've ordered, my delivery has arrived within a few days even on weekends. I would highly recommend!

By from Unknown location on 17.07.2014 14:44

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Brilliant as alway

Excellent service every time!

By from Unknown location on 17.07.2014 14:44

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Great prices, great service

Best value for money in my opinion, and after a few years of ordering with them they have never failed to deliver my orders by the next working day.

By from Unknown location on 17.07.2014 14:43

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Excellent service great lenses

I ordered coloured and plain lenses. Both are fantastic and at a fraction of what I normally pay. Delivery was spot on. Will definitely order more.

By from Unknown location on 17.07.2014 14:28

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Top quality very affordable lenses

I have tried many more expensive brands but these by far are the best for my eyes. I don't always like to wear my lenses the whole month and at this price of £2.25 a pair (after purchasing the 12 month supplier) you can't go wrong!! My eyes get very sore and itchy with other lenses and these have been great for me.

By from Unknown location on 17.07.2014 14:24

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Perfect Everytime

The service is fantastic as I move around a lot and it is difficult to get my contact lenses from a highstreet shop as they would need me to change my detail constantly. My orders have always been correct and the delivery times have never been more than a couple of days, and I have found the contact lenses to be of a high quality. I found the customer services to be exceptional when I accidentally sent me order to an old delivery address (after they had been shipped). They contacted the shipping company for me and arrange for my lenses (which had made it to the other local distribution center) to be forwarded to my new address, to which they arrived the next day!

By from Unknown location on 17.07.2014 14:19

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forgiven this once

having used the site for a number of years and generally happy with the service, i will put this down to being a one off. I had reordered my contacts and was down to my last day's pair, and had not been contacted that they were on back order. I called and spoke to a very helpful person who split my order and sent the set they did have immediately and then followed up when the other set were available. It was unfortunate that I had not been made aware that they were on back order and only when I called did I find out. but seeing as I am usually so happy with the service, once in many years a little slip is allowed.

By from Unknown location on 17.07.2014 14:18

Company replied:

Hello Corin, Thank you for being a customer of Contactlenses.co.uk and for taking the time to leave a review. I am sorry that on this occasion there was a delay with sending out your order and that you were not made aware of this. We do provide an estimated delivery date when ordering and on the confirmation email, but can appreciate that it must have been frustrating not to have known that your lenses would take a few more days than normal to be delivered. I am glad that we were able to resolve this for you and that you were not left without lenses. Kind regards, Sophie Contactlenses.co.uk

, 18.07.2014 10:31

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Speedy deliver and easiest website to order from.

The simplest way to order lenses and I always get my order the next day at no extra cost even if I order at 2pm. I haven't price checked but I know they are pretty fair and I'm happy to pay for the service. Reordering is so easy.

By from Unknown location on 17.07.2014 14:13

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I use your site all the time. One v satisfied customer!

The site is easily navigable and there are several options on how you search out products. The info is clear and concise and you feel that your satisfaction is important. Delivery has always been prompt and without any hassles or concerns. I keep coming back to it as it's a mess-free way to deal with my contact lenses requirements. And now my boyfriend's too!

By from Unknown location on 17.07.2014 14:09

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Always arrives next day but if you pay via PayPal, it looks like It failed

Great site!! I always receive my lenses next day. So reliable xx

By from Unknown location on 17.07.2014 14:07

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Brilliant company to buy from

I would not hesitate in recommending to a friend or group of friends! Always on time and in stock brilliant service and cheap too....bonus!

By from Unknown location on 17.07.2014 14:06

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Amazing service!

I've been using them forcthe last 3 years. Never got dissapointed. Fast service, easy registration, a lot of options.

By from Unknown location on 17.07.2014 14:02

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FABBY!

Love this company - so efficient and so fast. I can order my lenses at noon and they are through my letter box the next morning - you cant ask for better service than that!

By from Unknown location on 17.07.2014 13:58

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5 star service

Can not recomend this site enough. Easy ordering, great prices and speedy delivery

By from Unknown location on 17.07.2014 13:54

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CHEAP, CHEERFUL, FAST DELIEVERY

Would recommend the service, been using contactlenses.co.uk for over a year now and never had any issues.

By from Unknown location on 17.07.2014 13:54

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no problems

Happy to say I am pleased with the service I received thank you.

By from Unknown location on 17.07.2014 13:51

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Extremely helpful and exceeded expectations.

I mistakenly ordered some lenses I used to wear but which used to make my eyes sore. I received the lenses but wore a pair and quickly realised they were wrong. I rang up customer service and the man was so helpful. Told me to send the boxes back, even the ones I had opened which I had been prepared to keep. Great service.

By from Unknown location on 17.07.2014 06:44

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Great co. + very reliable, quick shipping and replaced troublesome contacts free of charge

Very happy with my orders - have ordered a few times now. With a previous order, two of my lenses tore within a couple days of wearing them. Contacted the co. to see what could be done and they sent a complimentary replacement pair shortly after. Really happy with their customer service and speed of shipping - especially being over seas.

By from Unknown location on 17.07.2014 00:27

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easy ordering

Simple. Trust worthy and fast delivery

By from Unknown location on 16.07.2014 23:07

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Quick & easy!

Really easy to use the website, good amount of choice, great communication & superfast delivery. Will definitely buy my contacts from you from now on.

By from Unknown location on 16.07.2014 22:06

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perfect

quick delivery, great price and an amazing product, havent expect such a good quality, very impressed, gonna definitely purchase again

By from Unknown location on 16.07.2014 20:21

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Fantastic & reliable!!

Contactlenses.co.uk are always reliable to order from! I wont order from anywhere else!

By from Unknown location on 16.07.2014 19:44

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suberb

Perfect all the way and fast postage

By from Unknown location on 16.07.2014 18:58

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Easy, quick and reliable.

Been using this service for quite a few years and have never not been kept well informed and totally in charge of my account. Would unreservedly recommend .

By from Unknown location on 16.07.2014 17:43

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I love Contactlenses.co.uk!

I have been using Contactlenses.co.uk for about 10 years, I order my lenses as and when and usually when I realise I've run out. Contactlenses.co.uk have always delivered my lenses the next day without fail, the website is easy to use and products fantastic. I have just swapped brand to try some cheaper lenses and I am thrilled with the result.

By from Unknown location on 16.07.2014 17:03

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Great service

Cheap lenses, fast delivery. Great shop

By from Unknown location on 16.07.2014 16:55

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The best online contact lens website there is.

The website is very easy to use and is very informative. The delivery is always fantastic and the products are excellent.

By from Unknown location on 16.07.2014 15:43

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Fast!!! I'm from the north of Ireland and they arrived the next day via 1st class post

Cannot recommend this site highly enough! Very happy with the lenses and the next day delivery via 1st class post.

By from Unknown location on 16.07.2014 15:14

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Need your order by yesturday, then order today and receive by tomorrow

We have used service 3 times in the last 9 months or so. Easy to place an order and pay. We have received confirmation of receipt and when order is dispatched. We have placed orders on one day ( before 1pm ) and received them the next day. With value for money prices, good service , excellent communication and follow up such as this , no need go anywhere else?

By from Unknown location on 16.07.2014 14:34

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Eye can't believe how good the service is .

Contact lenses.co.uk are very reasonable with their prices , the product reaches me the next day. I wouldn't go anywhere else for my lenses. They definitely get a ten out of ten.

By from Unknown location on 16.07.2014 14:08

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very good service, well done

excellent service indeed, easy, great range of products, good offers and discounts, speedy delivery. great service as ever, the only thing i would say is, the basic contact lense product package may at times not fit the letter box; if this issue was worked around too, your service would be the best around ever. for instance, waterproof, thin plastic bags may be adopted as envelopes for the lenses boxes instead of your currently used cardboard box, which is bulkier and thicker.

By from Unknown location on 16.07.2014 14:06

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. I am really happy to hear that you are satisfied with the service we offer. Our boxes have been designed to be as letter box friendly as possible. I am sorry that they do not fit through yours. We have the boxes to protect the lenses, however if you contact us next time you place an order (use the 'Contact Us' tab on the main site) we will be able to send your order in a jiffy bag. I have also passed your comments onto our design team and they will appreciate your feedback. Kind regards, Sophie Contactlenses.co.uk

, 17.07.2014 08:57

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Excellent service.

Fast efficient service and more than happy with the product, would recommend without hesitation.

By from Unknown location on 16.07.2014 14:06

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I wouldn't order my contact lenses from anywhere else

I've been a regular customer for over 6 years, and have not only always been satisfied, but also extremely impressed with the quality of products, delivery time and professionalism of staff. Delivery has never taken more than a day or two to arrive. On one occasion, my package was lost in the post, but contactlenses.co.uk apologised despite it being no fault if their own, and happily sent me a a replacement order the following day. I would most certainly recommend this company.

By from Unknown location on 16.07.2014 14:04

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Absolutely brilliant service

I ordered my contact lenses on a Tuesday evening and recieved them in a Thursday morning which was excellent. The website is easy to use and also safe. I am very happy with the service

By from Unknown location on 16.07.2014 14:00

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A service i can rely on

I've used the site for many years now as i have never been let down let by the service. I think its brilliant that they despatch within the same day of purchase, they communicate with you immediately on payment and despatch, the contact lenses are always great with no problems and the price is very competitive, the cheapest i have found! well done to you for an excellent website

By from Unknown location on 16.07.2014 13:58

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Spot on!

In have always used contactforlenses to order my lenses, but I am so glad i switched!! The lenses were with me in 2 days, instead of 2 weeks and were much better value. Highly recommend these guys.

By from Unknown location on 16.07.2014 13:56

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Never let me down

Always had a positive experience, arrives on time and reliable

By from Unknown location on 16.07.2014 13:52

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Brilliant Service

Fabulous service, delivered the next day! Exactly the same as contact lenses at double the price! Already recommended to a couple of friends!

By from Unknown location on 16.07.2014 13:50

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Such speedy delivery

Good lenses, quick delivery

By from Unknown location on 16.07.2014 07:49

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Best company and reliable

Absolutely , I'll recommended

By from Unknown location on 15.07.2014 20:45

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They make my day.

I am really pleased with the services and how fast you delivered my contact lenses. I will be ordering from your company from now on Thanks Kathleen Riley.

By from Unknown location on 15.07.2014 17:14

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Utterly flawless and couldn't do better

Been using contactlenses.co.uk for almost 8 years now. I cannot fault the service and still to this day it is the one delivery that I know will ALWAYS be waiting for me exactly when it should. This is particularly important for somebody like me who hates wearing glasses and always runs out when it is most inconvenient. I shan't ever use anyone else.

By from Unknown location on 15.07.2014 17:03

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.