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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 4,951-5,000 of 15,708 items.
Ordered lens around lunchtime delivered…

Ordered lens around lunchtime delivered the next day. Great service

By from Unknown location on 14.05.2019 16:22

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Excellent swift service

Excellent swift service

By from Unknown location on 14.05.2019 16:08

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Really fast delivery

Really fast delivery, small enough to go through the letter box, easy to make repeat orders. I’ve used contactlenses.co.uk for 7-8 years.

By from Unknown location on 11.05.2019 21:10

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Excellent service

Excellent service

By from Unknown location on 11.05.2019 10:30

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items ok

Items ok but compared to how it used to be delivery is slow and often takes a long time

By from Unknown location on 10.05.2019 18:05

Company replied:

Hello Susan, Thank you for taking the time to review our services. I am sorry to hear that your order took a little longer than usual to arrive. I can see that due to ordering on a Friday and selecting 'next working day' the order was not due for delivery until Monday which was a bank holiday. Apologies again for any inconvenience this delay caused you. Kind regards Hayley

, 13.05.2019 19:02

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Excellent

Excellent from the first point of communication to resolving my problem. Dealt with everything in an efficient and professional manner.

By from Unknown location on 10.05.2019 15:39

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V good

Good price Great product. Super fast delivery

By from Unknown location on 10.05.2019 14:54

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Quick reliable delivery

Quick reliable delivery. Good Value lenses and very good customer service when needed. Used these guys for years and really cannot say enough about how impressed I have been

By from Unknown location on 10.05.2019 12:21

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Speedy service

Good range of choices, including a new product which I tried and am very happy with. Speedy delivery and affordable with it.

By from Unknown location on 09.05.2019 19:36

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Excellent service and fantastic value…

Excellent service and fantastic value for money

By from Unknown location on 09.05.2019 16:19

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Easy ordering but delay on product

Easy ordering and picking up on my previous orders but the product I chose was delayed. Good comms from the company informing me of the delays and fortunately I had some spare lenses but the date went back from what was originally advised which was a bit frustrating.

By from Unknown location on 09.05.2019 16:03

Company replied:

Hello Edward, Thank you for your review of our services and for your continued ordering. I am sorry to hear that your most recent order was delayed, understandably this can be frustrating. I Can see that your lenses were ordered from the manufacturers who unfortunately could not deliver to us as quickly as usual. Again apologies for the delay. Kind regards Hayley

, 10.05.2019 18:03

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Fast delivery and good quality contacts.

Fast delivery and good quality contacts.

By from Unknown location on 09.05.2019 15:43

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Good all round!

The lenses are working really for me, they arrived when they said they would and the product was exactly what I ordered and they were cheaper than my previous lense monthly plan!

By from Unknown location on 09.05.2019 15:29

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Fast delivery and great products

Fast delivery and great products

By from Unknown location on 09.05.2019 06:38

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Great customer service

Great customer service, really friendly and helpful.

By from Unknown location on 08.05.2019 22:57

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Fast service

Very friendly website and fast service. I got the lenses within two days!

By from Unknown location on 08.05.2019 19:44

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I’ve been using Contactlenses.co.uk for…

I’ve been using Contactlenses.co.uk for a few years now. Simple to order and arrives within a few days. Great service. A definite five stars from me ⭐️⭐️⭐️⭐️⭐️

By from Unknown location on 08.05.2019 15:15

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Been using this site for years

Been using this site for years. Excellent service fast delivery

By from Unknown location on 08.05.2019 15:12

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very reliable. Highly recommend.

I’ve been using this website for about 7 years! Fast delivery, great customer service and reliable. I highly recommend it.

By from Unknown location on 08.05.2019 14:57

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I like your prices

I like your prices. When I was getting married 2 years ago and messed up putting the wrong delivery address you sent me another lot before the other was returned (from Kent and I live in wiltshire atm) and this is the type of customer care that means I am your loyal customer, keep up. It would be great to see an app that I can download on my phone at some stage, other than that you rock!

By from Unknown location on 08.05.2019 13:23

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100% satisfaction after 10 years

I have used this company for almost 10 years and they have never left me down. The lenses/solutions arrive in superior quality and always very quickly. The delivery is free and the prices are very competitive, definitely cheaper than high street optician. The website is easy to navigate with the option to re-order the latest order. I would highly recommend.

By from Unknown location on 07.05.2019 22:15

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Great efficient service

Great efficient service

By from Unknown location on 07.05.2019 20:10

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highly recommended

Quick easy and affordable and super fast delivery

By from Unknown location on 07.05.2019 15:38

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Always good service from this company

Always good service from this company. Order arrived within 24 hours.

By from Unknown location on 07.05.2019 15:25

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Fast accurate service

Fast accurate service, recommended.

By from Unknown location on 07.05.2019 15:04

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Excellent service

Next day free delivery, and a very efficient company.

By from Unknown location on 07.05.2019 08:55

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Best!

Very helpfull

By from Unknown location on 06.05.2019 19:37

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Excellent service

Excellent service

By from Unknown location on 06.05.2019 18:03

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Great company to order from

Great company to order from, quick and easy, contact lens arrived the next day!

By from Unknown location on 06.05.2019 17:06

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Always prompt

Always prompt, have been a customer for many years and would definitely recommend.

By from Unknown location on 06.05.2019 16:52

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easy website to use and speedy delivery!

easy website to use and speedy delivery!

By from Unknown location on 06.05.2019 15:45

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Reliable and Fast for Lenses

Fast, cheap, easy with lenses arriving after a couple of days. Recommended

By from Unknown location on 05.05.2019 21:32

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Great service and lenses feel and look…

Great service and lenses feel and look great

By from Unknown location on 04.05.2019 17:41

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Quick delivery and good product.

Quick delivery and good product.

By from Unknown location on 04.05.2019 14:10

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Contact lenses

I have used contactlenses.co.uk for many years. They are always fast despatching orders and are helpful if you have to phone them. This time there was a hitch in the system. It allowed me to reorder my lenses without telling me that one strength of lenses was not in stock. I received a text asking me to call the company, they did not call me. I was then told that I would have to wait until the lenses came into stock, a week away. Fortunately I had a pair in reserve so could wait. But was not impressed that the system did not reject my order .

By from Unknown location on 03.05.2019 17:57

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Excellent quality

Excellent quality and really quick shipping. I have been ordering with your website for years now - so glad I found you!

By from Unknown location on 03.05.2019 15:17

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Easy to order

Easy to order, very efficient. Never had any trouble and wouldn't go anywhere else to get my lenses.

By from Unknown location on 02.05.2019 17:37

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First class service as always.

First class service as always.

By from Unknown location on 02.05.2019 16:46

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Great company

Great company, fast delivery, great fitting lenses, highly recommend.

By from Unknown location on 02.05.2019 15:44

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Best decision i made.

Fast delivery

By from Unknown location on 02.05.2019 15:11

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Yvery dissatisfied .prices had…

Yvery dissatisfied .prices had dramatically increased and not much option to buy one of each lense.need to find another website..

By from Unknown location on 02.05.2019 15:02

Company replied:

Hello. Thank you for your email. I am sorry that you have affected by the changes made in that your lens can now only be sold as a 2pack. This is due to us being unable to source these as singles. However, as you are the same power in both right and left eye, you could purchase just the 1 box and that would enable you to only order 2 lenses at a time as appose to 4. I hope this helps and thank you again. Kind regards Hayley

, 02.05.2019 18:46

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I always shop at what's now Vision…

I always shop at what's now Vision Express which changed from Tesco's. Tesco's were brilliant good prices for contacts. Then I found contact lenses UK. They arrived and I've been wearing them for 4 days and so far they're great. I will be ordering more in the very near future.

By from Unknown location on 02.05.2019 13:00

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Speed of delivery is always excellent.

Speed of delivery is always excellent. I just wish delivery costs were cheaper, as my order never qualifies for the free delivery.....and I have ordered from you for many years.

By from Unknown location on 01.05.2019 16:11

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Reliable service but

Reliable service, standard delivery a bit slow

By from Unknown location on 01.05.2019 14:54

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Excellent....

I ordered my lenses on a Tuesday evening and they arrived on Thursday. Really happy with the speedy delivery and great price lenses. I will be ordering again soon.

By from Unknown location on 01.05.2019 14:49

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5 years and still great service

I used contactlenses.co.uk about 5 years ago and had great service then. I've been wearing my glassesfor the 5 years I've not used them but decided to order contacts again. After 5 years I'm pleased to say the service is still as good as it was then. Quick, efficient and easy. Highly recommended.

By from Unknown location on 01.05.2019 08:41

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Best service

Best service, everything was delivered and packaged properly.

By from Unknown location on 30.04.2019 20:46

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Always reliable

Always reliable, great service.

By from Unknown location on 30.04.2019 20:21

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First purchase, but not the last

This was the first time I have purchased this brand. Very comfortable to wear, I was able to wear them for a long time with no problem. I would recommend them and will order again as they are as good as my previous brand but half the price. Only issue for me is the square packaging, fiddly getting them out, but that's a small price to pay for a good product.

By from Unknown location on 30.04.2019 19:45

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Great and fair prices

I always order from them. Great service and fair prices + good quality.

By from Unknown location on 30.04.2019 19:07

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.