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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 5,101-5,150 of 15,708 items.
Excellent

Excellent, as always!

By from Unknown location on 04.04.2019 20:17

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Very Satisfactory.....as usual 👍

Very Satisfactory.....as usual 👍

By from Unknown location on 04.04.2019 19:03

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OKOKOKOKOKOKOKOKOKOKOKOKOKOKOKOKOKOKOKOK

OKOKOKOKOKOKOKOKOKOKOKOKOKOKOK

By from Unknown location on 04.04.2019 15:48

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Great products really fast delivery

Great products really fast delivery, been ordering lenses for years and never had any problems. Great company.

By from Unknown location on 04.04.2019 12:32

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good price fast shipping thanks

good price fast shipping thanks

By from Unknown location on 03.04.2019 22:55

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Contact lenses

Good price. Delivered on time. Simples

By from Unknown location on 03.04.2019 21:55

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🌝🌝🌝

🌝🌝🌝🌝🌝🌝🌝🌝🌝🌝

By from Unknown location on 03.04.2019 17:43

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Fantastic

Fantastic and delivered with 2 days, and cheaper than anywhere else

By from Unknown location on 03.04.2019 16:33

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Easy to use

Easy to use website, very quick order processing, received my contact lenses in a couple of days. 100% would use again

By from Unknown location on 03.04.2019 14:55

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Quick

Quick, reliable and the price is right

By from Unknown location on 03.04.2019 14:46

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Excellent service

Ordered my lenses and kept well up to date with the delay situation for supply and actually received them well before the date expected. First rate communication which makes all the difference.

By from Unknown location on 03.04.2019 14:45

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Great delivery.

Quick, efficient delivery in sensible, recyclable packaging. Good quality lenses.

By from Unknown location on 02.04.2019 17:49

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Very easy website

Very easy website, quick delivery and competitive pricing.

By from Unknown location on 02.04.2019 16:31

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5* over many years

I have been using these guys for many many years and they have always been excellent

By from Unknown location on 02.04.2019 15:29

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Quick service

Quick service - no hassle- reasonably priced own brands

By from Unknown location on 02.04.2019 14:57

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very quick delivery

very quick delivery - despatched same day

By from Unknown location on 02.04.2019 14:53

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My lenses are always in stock and…

My lenses are always in stock and received within 48 hours of ordering

By from Unknown location on 02.04.2019 14:49

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The packaging has changed again so it…

The packaging has changed again so it didn’t fit through my letter box. I had to go to the depot to collect which is quite inconvenient.

By from Unknown location on 02.04.2019 13:11

Company replied:

Hello Richard, Thank you for your review. I am really sorry that on this occasion your order was not posted and had to be collected, I can understand this is an inconvenience. On checking with our fulfillment centre, it does appear the wrong packaging was used, which I have raised with them. Apologies again and thank you for bringing this to our attention. Kind regards Hayley

, 04.04.2019 17:21

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Good experience

I m happy with service easy and profesional.

By from Unknown location on 01.04.2019 20:22

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Great service

Great service - no faults

By from Unknown location on 01.04.2019 20:18

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Good value

Good value, great service

By from Unknown location on 01.04.2019 17:01

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100% recommend.

100% recommend. Variety of contacts and always brilliant quality. Also arrive very quickly! Can't fault in anyway.

By from Unknown location on 01.04.2019 16:50

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Everything’s always good

Everything’s always good! I shop with them since over one year and never had any problems:)

By from Unknown location on 01.04.2019 15:39

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Always excellent.

Always excellent. Next day service, never had a problem. Highly recommended.

By from Unknown location on 01.04.2019 15:39

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Five stars

Five stars - delivered quickly; saved me money and better fit what's not to like :)

By from Unknown location on 01.04.2019 15:27

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DO NOT BUY FROM THEM IF YOU LIVE…

DO NOT BUY FROM THEM IF YOU LIVE OUTSIDE THE UK! They will not take responsibility for the full delivery chain. They will close the order when the local courier accepts the parcel, not when it actually is successfully delivered. My order got stuck in customs and Contactlenses.co.uk told me to go sort it out with them myself. I ended up losing the full value of the order without any lenses delivered. Another order got stuck in logistics in the UK for 3 weeks before it even left the country. For those steep international shipping costs I expect you to take care of the full delivery chain. Sort it out or stop offering international shipping!

By from Unknown location on 31.03.2019 00:49

Company replied:

Hello Jon, Thank you for your review. I am very sorry that this occasion you have experienced a delay in receiving your delivery to Japan. I can see you have been in contact with our support team and as the order was at customs we were unable to contact them on your behalf and advised you to do so. We later was advised that due to the quantity of boxes ordered, this was not able to be delivered to you and the reason why it was held for you to discuss with the customs department. We are currently awaiting the return of your order, or notification that it is on its way back to us and will issue you with a refund. Again I apologise that we were unable to deliver your order within our timescale estimated but this was unfortunately due to reasons out of our control. Kind regards Hayley

, 01.04.2019 17:30

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That was exactly what I wanted it

That was exactly what I wanted it. Fast delivery quality lenses. I will order again. Thank you very much

By from Unknown location on 30.03.2019 20:29

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I've been a satisfied customer of…

I've been a satisfied customer of Contactlenses.co.uk for many years and they never fail or disappoint. Will continue to buy my lenses from them forever hopefully.

By from Unknown location on 30.03.2019 16:52

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Easy to use website

Easy to use website, delivery very rapid and lenses well packaged. I use this company all the time and recommend to anyone who uses contact lenses.

By from Unknown location on 29.03.2019 17:03

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Highly recommend

Prompt and accurate

By from Unknown location on 29.03.2019 16:28

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Arrived quickly

Arrived quickly. Great service. Thank you

By from Unknown location on 29.03.2019 15:49

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Overseas customer

First class service for me as an overseas customer.

By from Unknown location on 29.03.2019 14:35

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Fast and very efficient service

Fast and very efficient service, have ordered a few times from here as the lenses are quality.

By from Unknown location on 29.03.2019 09:24

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Bought lenses through them for numerous…

Bought lenses through them for numerous years now. Always excellent service received, and very reasonable prices. A+

By from Unknown location on 28.03.2019 20:18

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Contact lenses

Contact lenses arrived quickly and were great. A couple had to be thrown away though because they had torn

By from Unknown location on 28.03.2019 18:10

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Good Phone contact and very quick…

Good Phone contact and very quick delivery also very reasonable price.

By from Unknown location on 28.03.2019 16:39

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Easy and fast

Easy ordering process, extremely fast despatch, and plenty of updates throughout.

By from Unknown location on 28.03.2019 15:51

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Always fantastic and speedy service

Always fantastic and speedy service! Would highly recommend

By from Unknown location on 28.03.2019 15:33

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Review

I have been using this company for quite some time now and I’ve always been impressed at the speed in which I receive my order. The quality is very good, I suffer with dry eyes and have tried several different lenses but these have been the best. The only down side is them introducing a delivery charge.

By from Unknown location on 27.03.2019 18:49

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Used many times and they never fail

Used many times and they never fail, SUPERB well run company . Thank you again.

By from Unknown location on 27.03.2019 16:52

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Splendid service x

Splendid service x

By from Unknown location on 27.03.2019 15:34

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Excellent price

Excellent price, good customer communication and support, speedy delivery

By from Unknown location on 27.03.2019 14:33

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easy ordering and came next day

easy ordering and came next day. Not sure why I haven't used them before!

By from Unknown location on 27.03.2019 09:44

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Works perfect every time!

Works perfect every time!

By from Unknown location on 26.03.2019 21:23

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Excellent company

I have ordered from this company in the past, but recently had been looking for better deals anywhere. I live in the States but have ordered from China, Ireland and Canada. I have tried all different clear lenses and can wear an astigmatism lens in my right eye, if I wanted, but not necessary since my astigmatism is only very slight. I saw that they offered more choices with their own brand, Crystal lenses. I tried the Aqua, and monthly lenses, but they didn’t work out for my eyes. I just received my Crystal One Day lenses and they are awesome!!!!! I can’t believe the price either. They are so much cheaper than lenses in the state and I can wear them for over 12 hours a day. Shipping is about a week since I’m in the states but no complaints. They’ve refunded my money when their other lenses didn’t work out for me. This company is so good, I’ve ordered contacts for my daughter through them! I also like the fact that they already convert my total from British pounds to American dollars. Love this company!

By from Unknown location on 26.03.2019 19:56

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I never leave reviews but had to this…

I never leave reviews but had to this time! This website offers contacts that are so much cheaper compared to the ones at regular opticians. The delivery is also super quick, which makes it convenient!

By from Unknown location on 26.03.2019 17:14

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Have dealt with this cops y for many…

Have dealt with this cops y for many years Always good efficient service

By from Unknown location on 26.03.2019 16:12

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Best selection of lenses, best price and brilliant customer service. Why wouldn’t you buy your lenses from Contactlenses.co.uk?

Contacted them as DPD had failed to deliver for over a week despite me contacting the local branch and confirming address and being promised delivery the next day. One call to contact lenses.co.uk customer service and a replacement set of lenses was in the post and delivered by good old Royal Mail next day. Great selection of lenses, superb price and exemplary customer service what more could you ask for? Just don’t pay extra for delivery by DPD trust in Royal Mail they are still the best post office in the world.

By from Unknown location on 26.03.2019 08:19

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Quick

Quick, reliable. Been using them for 10 years. Great value.

By from Unknown location on 25.03.2019 22:35

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Great service

Great service

By from Unknown location on 25.03.2019 20:18

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.