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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 5,301-5,350 of 15,708 items.
Great quick service

Great, quick service, easy to order, good price, arrived in less than 48 hours 👍

By from Unknown location on 22.02.2019 15:59

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Great ordering service

Great ordering service and arrived the next day. Service has always been great

By from Unknown location on 22.02.2019 15:54

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Perfect

I’ve been buying from them for years now. Always perfect.

By from Unknown location on 22.02.2019 15:39

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Out of stock... but

I live abroad and my lenses were due to be delivered AFTER my departure. The website DOES NOT tell you if they are in stock at time of purchase, my lenses were unfortunately not in stock. However, after I emailed them they pulled out all the stops to get me my delivery on time. Thank you

By from Unknown location on 22.02.2019 06:36

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Quick delivery great service

Quick delivery great service

By from Unknown location on 21.02.2019 19:06

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Speedy delivery when I was in urgent…

Speedy delivery when I was in urgent need of it and happy with the lenses for fit and comfort.

By from Unknown location on 21.02.2019 17:33

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Brilliant lenses and great company to…

Brilliant lenses and great company to buy from. Great service overall.

By from Unknown location on 21.02.2019 17:25

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Used them for years

Used them for years, excellent all round. Clear site (pun unintended), good prices, fast despatch and well packaged. Like mail order should be !

By from Unknown location on 21.02.2019 15:30

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Always get my lenses from you

Always get my lenses from you, fast delivery and very easy to order.

By from Unknown location on 21.02.2019 06:42

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Other than sending an extra parcel not…

Other than sending an extra parcel not for me ( I returned it) the oder was fine

By from Unknown location on 20.02.2019 21:04

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Good easy wayto order and very quick…

Good easy wayto order and very quick service

By from Unknown location on 20.02.2019 17:30

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Brilliant!

Quick and free next day delivery, and cheaper than you pay elsewhere - perfect!!

By from Unknown location on 20.02.2019 12:09

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I'm using a great product at the…

I'm using a great product at the moment. You show remodeled and new products. Despatched on the same day if ordered before 12 pm ..... perfect Thank you 😊

By from Unknown location on 20.02.2019 09:44

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wonderfull service ,

wonderfull service ,very polite phone staff ,quality products and very fast deliveries.

By from Unknown location on 20.02.2019 09:11

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I have been using ContactLenses.co.uk…

I have been using ContactLenses.co.uk for some years and the service is great. They are consistent with the good service. Great choice of Lenses and delivery is always quick.

By from Unknown location on 20.02.2019 02:56

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Excellent service

Excellent service

By from Unknown location on 19.02.2019 19:11

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As always quick delivery

As always quick delivery. Everything good.

By from Unknown location on 19.02.2019 18:27

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One of the best online companies I buy…

One of the best online companies I buy from. Great quality and speedy delivery. Once I ordered the wrong lenses and they refunded me immediately. I recommend them to friends all the time.

By from Unknown location on 19.02.2019 16:03

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Excellent

I have been using this company for several years and have always found them to be excellent. Super speedy delivery, delivery progress updates and nice easy website to navigate.

By from Unknown location on 18.02.2019 22:50

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First class service

First class service, this is the secondary time I've used Crystal and they continue to not disappoint. Highly recommended.

By from Unknown location on 18.02.2019 21:51

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First class product and service

First class product and service. No hesitation in recommending this company.

By from Unknown location on 18.02.2019 19:16

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Excellent

Really quick delivery, nothing wrong with the contact lenses, can't fault this service. Thank you: A+

By from Unknown location on 18.02.2019 17:28

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Good fast delivery

Good fast delivery. Lenses comfy

By from Unknown location on 18.02.2019 17:24

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Excellent

Excellent, fast, overall a very happy customer, definitely ordering again ( I'm a first time customer)

By from Unknown location on 18.02.2019 17:22

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Prompt and Efficient Service

I have used contactlelses.co.uk for a number of years. Ordering and re-ordering are very easy. The lenses are delivered promptly and efficiently.

By from Unknown location on 18.02.2019 17:07

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I commend the fact you replaced my…

I commend the fact you replaced my usual contacts with others at no extra cost but I much prefer my cheaper ones!

By from Unknown location on 18.02.2019 16:17

Company replied:

Hello Suzanne, Thank you for your review. I am sorry we were unable to supply your usual Crystal lens. These lenses have become increasingly popular and we have put measures in place so we can keep up with the demand. We appreciate your continued custom. Kind regards Hayley

, 18.02.2019 19:31

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Quick ,easy and reliable service…

Quick ,easy and reliable service everytime.

By from Unknown location on 18.02.2019 16:17

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Great service - Great lenses...

I will definitely use your company again and recommend it to friends and family. The contact lenses I bought were delivered quickly. Hassle free. More comfortable than the ones I used to wear .Crystal Aqua 1 day lenses are the ones I will be buying from now on. Thank you for a great service.

By from Unknown location on 17.02.2019 14:30

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Great service

As always, great efficient quick service.

By from Unknown location on 16.02.2019 19:21

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My contact lenses were not available…

My contact lenses were not available when I ordered them. When they were available Contactlenses.co.uk sent them immediately and I received them the following day. Really good service!

By from Unknown location on 15.02.2019 17:21

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I was so surprised because it is…Pleased customer

I was so surprised because it is arrived 6 days after I ordered this is my sixth time I'm buying contacts and I am pleased and happy I found you...Thank you

By from Unknown location on 15.02.2019 15:38

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Crystal one a day contacts

The contacts are great this was my second time using y’all. Also the shipping was a lot faster than expected.

By from Unknown location on 14.02.2019 22:07

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Great customer service as always

Great customer service as always. Quick to communicate receipt of order and great comms with regards to dispatch. Other companies would do well to have their level of service.

By from Unknown location on 14.02.2019 19:29

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Great product delivered next day

Great product delivered next day, Fantastic Easy web site to use and with Pay Pal very quick. Have used you for years , always a great value for money deal. Well done

By from Unknown location on 14.02.2019 17:12

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They came on time and I like the…

They came on time and I like the different options they have

By from Unknown location on 14.02.2019 14:07

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Excellent service as always.

Excellent service as always.

By from Unknown location on 14.02.2019 08:02

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Quick delivery and good products

I've been using contactlenses.co.uk for years now and their lenses are generally of good quality. (I have had the very odd one break immediately, but it's only happened twice in 5 years.) The prices are very reasonable and delivery is quick. I would recommend it to anyone.

By from Unknown location on 13.02.2019 22:09

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Fast and speedy service thankyou.

Fast and speedy service thankyou.

By from Unknown location on 13.02.2019 21:09

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Super quick and hassle free

Super quick and hassle free. I keep re-ordering from here.

By from Unknown location on 13.02.2019 19:38

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Fantastic customer service

Always easy to order, prompt delivery - over the years had 2 orders go missing in the post (Royal Mail's fault) called up and they resend no problem at all. Customer service is fantastic - would not order my lenses anywhere else.

By from Unknown location on 13.02.2019 18:20

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fast and efficient

Very easy to order or reorder with clear options and choices, fast and efficient delivery and very dependable with no fuss

By from Unknown location on 13.02.2019 17:26

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Arrived really fast-brilliant

Arrived really fast-brilliant

By from Unknown location on 13.02.2019 16:07

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Service was efficient.

Service was efficient.

By from Unknown location on 13.02.2019 16:06

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Been using you for over 10 years and…

Been using you for over 10 years and very happy. Always delivered the day after ordering. Never sent wrong lenses. 10/10

By from Unknown location on 13.02.2019 00:53

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Excellent

Great choice, good information, excellent service and keeping customers well-informed throughout. Thank you

By from Unknown location on 12.02.2019 22:47

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Quick

Quick, easy and convenient although a tad expensive.

By from Unknown location on 12.02.2019 21:23

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Great service

Great service, fast delivery.

By from Unknown location on 12.02.2019 16:12

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Great service.

Great service, great products!

By from Unknown location on 12.02.2019 15:59

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Dissapointed

I am let down with this site as they no longer allow me to make an individual purchase I had to buy two sets of lenses when I only required one I have been using this site for numerous years and I am really dissapointed.

By from Unknown location on 12.02.2019 15:50

Company replied:

Hello Aroosa, Thank you for your review. Our site, like many others is preset to have a lens selected in each eye and this has always been the same. You can however remove the 2nd box if you do not require it, which I have done for you within your account for next time. I hope this helps, but please contact our customer support team directly if you need any further help. Kind regards Hayley

, 12.02.2019 17:53

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I was hesitant at first about ordering…

I was hesitant at first about ordering contact lenses online, but when my brand arrived here in Kansas one week after I ordered them, my mind was blown. Saved time, effort, money, everything. Great!

By from Unknown location on 12.02.2019 15:48

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.