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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 5,351-5,400 of 15,708 items.
Used them for years

Used them for years, never had a problem, always arrive very quickly. Highly recommended.

By from Unknown location on 11.02.2019 21:47

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Perfect low cost contacts

Great quality and fast delivery. No complaints!

By from Unknown location on 11.02.2019 21:42

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Great turn around.

Great turn around.

By from Unknown location on 11.02.2019 20:21

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Easy to use website and great fast…

Easy to use website and great fast delivery.

By from Unknown location on 11.02.2019 17:46

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Great service and value

I have been purchasing my contact lenses for years now and never a problem. Always very quick and a good choice of lenses at good price. Web site works well and very easy to re-order. Thank you.

By from Unknown location on 11.02.2019 17:22

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Excellent service.

Excellent service.

By from Unknown location on 11.02.2019 17:11

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Excellent packaging and arrived…

Excellent packaging and arrived promptly! Thank you

By from Unknown location on 11.02.2019 16:52

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Always excellent.

Always excellent. Never had a problem, I always order my lenses when I panic and have like 2 left and I've still never actually run out as they always arrive quickly.

By from Unknown location on 11.02.2019 16:46

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Good value

Good value, quick delivery 👍

By from Unknown location on 11.02.2019 16:44

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Consistently excellent service

Consistently excellent service, reasonably priced!

By from Unknown location on 11.02.2019 16:41

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Quick and efficient as always.

Quick and efficient as always.

By from Unknown location on 11.02.2019 08:25

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Good job

Easy to order, fast dispatch!

By from Unknown location on 11.02.2019 08:10

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Contact Lenses

In all the years I have been ordering from the company I have never had anything but a first class service. The ordering process is quick and hassle free.

By from Unknown location on 09.02.2019 09:23

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Been ordering from this company for…

Been ordering from this company for over 8 years i think, never let me down once in those years, great service, great choice of lenses. I've stuck with the same brand for several years and I'll only buy from these guys. Top firm.

By from Unknown location on 08.02.2019 17:47

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Excellent Service

Have been using this company for several years now and have never had a problem with any order. Always know that once the order is placed it will be correct and delivered in good time.

By from Unknown location on 08.02.2019 17:15

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Brilliant service

Brilliant service. They’re always quick to action an order but this arrived the next day.

By from Unknown location on 08.02.2019 16:20

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Easy ordering

Easy ordering, Great prices and fast delivery

By from Unknown location on 07.02.2019 21:35

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Excellent customer service and…

Excellent customer service and superfast shipment. Highly recommended.

By from Unknown location on 07.02.2019 19:08

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You can't go wrong with this one

Been using these guys for years now; always good prices, and unbelievably quick shipping. Recommended!

By from Unknown location on 07.02.2019 18:30

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Great service and speedy delivery

Great service and speedy delivery

By from Unknown location on 07.02.2019 18:02

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Brilliant service

Brilliant service. Great price. Delivered next day.

By from Unknown location on 07.02.2019 16:45

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Didn't get delivered

Didn't get delivered

By from Unknown location on 07.02.2019 15:44

Company replied:

Hello Abla, Thank you for your review. I am sorry your order was not delivered. I can confirm that we provided you with the information that your order address was unable to be identified and there was sent back to our distribution centre in the UK. We are awaiting you to confirm your delivery address so we can ship this order out again. Apologies again for the delay. Kind regards Hayley

, 07.02.2019 20:19

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Very simple to use

Very simple to use

By from Unknown location on 07.02.2019 08:49

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A great service as always

A great service as always, quick, efficient and never a mistake.

By from Unknown location on 07.02.2019 08:11

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Best service around

Best service , and price around . Can not be beaten !

By from Unknown location on 06.02.2019 20:48

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Can’t fault them

Can’t fault them. Quick easy and good product for the price

By from Unknown location on 06.02.2019 18:34

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I have dry eyes due to wearing daily…

I have dry eyes due to wearing daily and 2 weekly soft lenses for long time .Now I'm struggling to wear contacts for one day as in evening eye is to dry. I though I'll try 30 day silicone ones. It's really like you don't have them on, but I have to use moisturising eye drops once a day. I'll see if I'll last 30 days, I'm half way there. I'd recommend to use them from start so you eye's won't go dry if you want to use them for longer time. Plus is less fusing about with getting them in and out ever day.

By from Unknown location on 06.02.2019 17:42

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Fast efficient service as usual.

Fast efficient service as usual.

By from Unknown location on 06.02.2019 17:38

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Excellent again !

Excellent again !

By from Unknown location on 06.02.2019 17:32

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So simple

Easy to use website, competitive prices & prompt delivery

By from Unknown location on 06.02.2019 17:06

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Excellent service everytime.

Excellent service everytime.

By from Unknown location on 06.02.2019 16:44

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I can say that I can not see any…

I can say that I can not see any difference from the expensive range I will be reordering again

By from Unknown location on 05.02.2019 20:32

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Outstanding customer service

I have used contactlenses uk for 10 years, only had an issue with delivery on my last order, 1 e-mail to customer services and Danielle from customer services sorted it, thank you

By from Unknown location on 05.02.2019 19:51

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Easy to order and very fast delivery

Easy to order and very fast delivery. Contact lenses are of excellent quality and prices are very reasonable

By from Unknown location on 05.02.2019 17:27

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Website is easy to navigate and the…

Website is easy to navigate and the lenses were dispatched and arrived promptly. an excellent service at an affordable price.

By from Unknown location on 05.02.2019 16:41

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Excellent!

Fast, easy and efficient, next day delivery usually and the order has never been wrong

By from Unknown location on 05.02.2019 16:35

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Very easy website to use ....

Very easy website to use , love how it saves previous orders so reordering is a doddle. Delivery is very quick with regular emails with status/dispatch reports.

By from Unknown location on 05.02.2019 16:15

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Fast service and great lenses at an…

Fast service and great lenses at an incredible price

By from Unknown location on 05.02.2019 16:13

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Arrived the next day

Arrived the next day. Lenses very good.

By from Unknown location on 05.02.2019 16:04

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Excellent Service from Contactlenses

Excellent Service. Having used lenses from my opticians for years I thought I’d give the Aqua Crystal Lenses a try. I was amazed with these they are so comfortable to wear and received them next day. I will definitely be buying my lenses from Contactlenses in future.

By from Unknown location on 05.02.2019 16:02

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quick delivery of lens through postbox

very competitive prices, plus tried the much cheaper branded daily lens which were very good and comfortable

By from Unknown location on 05.02.2019 15:59

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Quick delivery

Quick delivery

By from Unknown location on 05.02.2019 15:55

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Excellent and quick delivery

Excellent and quick delivery. Great contact lenses at a great price! What else could you ask for?

By from Unknown location on 05.02.2019 15:39

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The company who deliver contact lenses…

The company who deliver contact lenses from you didn’t do a good job( dpd) I ordered next day delivery And i was waiting for my contact 5 days. First day no one was home so they left calling card.Next, I have changed( on them websit) the day of delivery, after i have changed the adres delivery and the place where to put my parcel if no on at home. etc, and they still were trying to deliver my contacs in the same place, the same way and living calling cards. Finally i had to go to them depot place and pick it up myself the last day before my holiday. I don’t understand it.If this is the way they manage them job i rather change the shop.

By from Unknown location on 05.02.2019 13:05

Company replied:

Hello Joanna, Thank you for taking the time to review our services, I am very sorry to hear that your order was unable to be delivered on the day expected. We will of course pass your comments onto our delivery service regarding this delivery and the issues you've encountered. Apologies again and thank you for bringing this to our attention. Kind regards Hayley

, 05.02.2019 20:25

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great service

great service, fast delivery.

By from Unknown location on 05.02.2019 10:50

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Usually the contact lenses packing are…

Usually the contact lenses packing are amazing and have been buying from here for the past 6 years. The latest batch that i happened to have bought a years worth had crazy horrible manufacturing packing. You could barely tear each contact lens apart otherwise youd have all the liquid splur out. Fix up asap!

By from Unknown location on 05.02.2019 00:39

Company replied:

Hello Fazko, Thank you for your review. I am sorry that you were not happy with the packaging of your lens order. I can confirm that the lenses you purchased on this occasion are different to the usual order you make, therefore the lens packaging is different. There should however be no issue with opening these and a member of our customer support team will be in touch to discuss this with you. Apologies for the inconvenience caused, and thank you again for bringing this to our attention. Kind regards Hayley

, 05.02.2019 20:12

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I've been getting contacts from here…

I've been getting contacts from here for 3 years now and never had any problems. I have the cheap monthly ones I have to say they are the best ones I have had. I have recommended this website to numerous friends who wear contacts and all have tried..

By from Unknown location on 04.02.2019 20:40

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excellent website and fast efficient…

excellent website and fast efficient delivery with good prices too

By from Unknown location on 04.02.2019 20:26

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Fantastic service

Fantastic service, fast delivery as always.Been getting my lenses for 4 years now and won’t change

By from Unknown location on 04.02.2019 19:59

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Quick delivery and easy reordering…

Quick delivery and easy reordering process.

By from Unknown location on 04.02.2019 18:59

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.