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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14159
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15676 customer reviews
4.8

Customer Reviews

Showing 5,401-5,450 of 15,676 items.
Great customer service and prompt…

Great customer service and prompt delivery. Thank you!

By from Unknown location on 30.01.2019 15:32

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Fast and efficient

Fast and efficient, and the contact lenses are fine - will use them again

By from Unknown location on 30.01.2019 15:31

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Well done!

Simple, effective online ordering system. Keep up the good work and service.

By from Unknown location on 30.01.2019 13:38

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Fabulous

Love this service, one click and it is done! Communicate well and quick - thank you

By from Unknown location on 30.01.2019 11:48

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All good

Arrived on time. Lenses are very thin, probably thinner than some dailies I’ve tried before but for that price, it is to be expected..

By from Unknown location on 30.01.2019 07:52

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Great products and service as always!

Great products and service as always!

By from Unknown location on 30.01.2019 05:38

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Great value for money

Great value for money, the contact lenses are no different to one's 3 times the price. Easy order process and very quick delivery. Already recommended them to several friends.

By from Unknown location on 29.01.2019 21:11

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Wouldn't use any other company *****

Great quality lens, great price and great service, always delivered next day . I wouldn't use any other company ***** Heidi

By from Unknown location on 29.01.2019 20:41

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Multifocal contact lenses

Good price and excellent delivery time , would use again

By from Unknown location on 29.01.2019 17:59

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Excellent service and quality

Excellent service and quality

By from Unknown location on 29.01.2019 17:50

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Quick ordering process

The process for ordering my lenses was straight forward and easy. Lenses arrived within 48 hours. Spot on.

By from Unknown location on 29.01.2019 15:40

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Excellent quick and efficient service.

Excellent quick and efficient service.

By from Unknown location on 29.01.2019 15:39

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Long Time Customer

I’ve been using contactlenses.co.uk for years and I’ve always loved their service! One time (very early on in my use of the service) they sent replacement lenses because my regulars were not available. I was rude but they replaced my lenses with no fuss and I felt TERRIBLE!! Will never get my lenses anywhere else!

By from Unknown location on 29.01.2019 15:39

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Excelente

Fast and reliable

By from Unknown location on 29.01.2019 15:38

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Prices have gone up

Prices have gone up, especially postage and packing.

By from Unknown location on 29.01.2019 13:24

Company replied:

Hello Anna, Thank you for your review. I am sorry that the introduction of postage charge earlier last year has affected the cost of your order. We do offer free postage on any orders over £30 which I can see your order is covered by. It is unfortunate that on occasions we do have to pass on small price increases to our customers that we incur from our suppliers. We do try and keep this to a minimum. Thank you for your feedback and continued custom. Kind regards Hayley

, 29.01.2019 14:30

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Fast

Fast, efficient and great value!

By from Unknown location on 29.01.2019 12:41

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Great company do deal with

Great price and fast delivery as usual will definitely be using again

By from Unknown location on 28.01.2019 22:31

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Good

Good service

By from Unknown location on 28.01.2019 22:18

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Excellent lenses for a brilliant price

Excellent lenses for a brilliant price

By from Unknown location on 28.01.2019 20:35

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always very reliable

always very reliable

By from Unknown location on 28.01.2019 19:44

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Biofinity the best!

Very good lenses! Night and day, you forget you have them!

By from Unknown location on 28.01.2019 19:23

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There is a handy reorder link within my…

There is a handy reorder link within my confirmation emails which makes reordering my contact lenses very easy.

By from Unknown location on 28.01.2019 18:28

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Excellent service

Excellent service, fast delivery and great prices

By from Unknown location on 28.01.2019 17:43

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Fast

Fast, efficient and very friendly service. The own brand lenses are very good and value for money.

By from Unknown location on 28.01.2019 17:42

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So Amazing!

So Amazing! I love Contactlenses.co.uk!

By from Unknown location on 28.01.2019 16:51

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Too flimsy.

Order was delivered quickly. Lens are very thin and flimsy and difficult to handle. They often come out of the tray folded and are too thin to sit on end of finger to insert. Have thrown away several so far.

By from Unknown location on 26.01.2019 14:36

Company replied:

Hello Patrick, Thank you for your review. I am pleased to hear your order reached you in good time. Apologies that the lenses you purchased are not suitable. A member of our customer support team will be in touch shortly to discuss your product. Kind regards Hayley

, 28.01.2019 17:20

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very good service and the best prices…

very good service and the best prices on quality lenses, you can't go wrong, recommended

By from Unknown location on 26.01.2019 12:40

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Excellent service.

Excellent service very reliable,good quality contact lenses.

By from Unknown location on 26.01.2019 10:57

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everything ok

everything was fine so far

By from Unknown location on 25.01.2019 22:04

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I have used this company for ten years

I have used this company for year.. they are reliable and fast with delivery. The only things I’ve noticed is that postage used to be free .. now it’s £3 but I guess this is due to inflation. They also don’t ever do promotions or deals/sales .. and when you’ve been buying from a company for over ten years you’d expect some kind of customer loyalty reward! That being said they are fast and efficient and I’ve never strayed away from using the company!

By from Unknown location on 25.01.2019 20:45

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Well pleased,

Well pleased,

By from Unknown location on 25.01.2019 16:33

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Arrived in a big box that wouldn’t fit…

Arrived in a big box that wouldn’t fit thru letterbox. Had to pay to redeliver to nearest post office. These lenses have always fitted thru letter box. The box was enormous!

By from Unknown location on 25.01.2019 15:42

Company replied:

Hello Alli, Thank you for your recent review. I am sorry your order was unable to be delivered. I have asked our customer support team to get in touch with you directly regarding this. Apologies again, Kind regards Hayley

, 25.01.2019 17:13

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Really pleased

Really pleased with the service as always! Shipment arrived on time as correct.

By from Unknown location on 25.01.2019 15:37

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Absolutely Amazing

Absolutely Amazing! Had terrible trouble getting to my opticians, forever being messed around with appointments until I eventually completely run out of contact lenses. Looked up Contactlenses online feeling a little wary about ordering something to precious as this, but everything was brilliant - cannot fault them. Very friendly customer service, fantastic prices, fast and good value delivery, and you also are kept completely up to date with the process to your door. Even tried a brand new type of contact lense that has turned out to be the best ever - and the cheapest ever too. Would highly recommend.

By from Unknown location on 25.01.2019 12:19

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Excellent

Easy to use website, great value and reliable next day delivery. What more can you ask for?

By from Unknown location on 24.01.2019 21:38

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Excellent service 100% of the time

Excellent service 100% of the time - never let me down and items are always on time. No problems.

By from Unknown location on 24.01.2019 19:23

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Excellent service

Excellent service ordered before 3pm and received them the next day. Have ordered many times from here and will be ordering from here again and again.

By from Unknown location on 24.01.2019 18:36

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Used contactlenses for a couple of year…

Used contactlenses for a couple of year now, fast delivery never had any problems.

By from Unknown location on 24.01.2019 17:34

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Suberb lenses at excellent price

Suberb lenses at excellent price . Great delivery . Honestly I can’t fault anything .

By from Unknown location on 24.01.2019 16:22

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Happy Customer

Exactly what I needed!

By from Unknown location on 24.01.2019 12:54

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Great lens and quick service

My order was processed and quickly sent out and I received my lens the next day. When i had a query someone online dealt with it straight away and new lens sent to me. There are lots of places online to shop for things and there will always be cheaper places but you have to balance it with quality and efficiency and customer service.

By from Unknown location on 24.01.2019 10:09

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am new to these but so far so good

am new to these but so far so good

By from Unknown location on 24.01.2019 08:32

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There is nothing that this company…

There is nothing that this company could do better to improve the service. Easy to order and always arrives the following day. My only little whinge is that there are no decent contact lens containers available for left and right labelled lens!

By from Unknown location on 23.01.2019 23:26

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Definitely YES

Very easy way to make an order. Very quick delivery. And a price is good. Quality number 1

By from Unknown location on 23.01.2019 17:40

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Excellent contact lenses and fantastic…

Excellent contact lenses and fantastic delivery times! Would highly recommend. I have been buying my contacts from here for quite some time now and I wouldn't think of going anywhere else.

By from Unknown location on 23.01.2019 16:37

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Excellent

Easy quick and efficient. Lenses arrived within 2 days.

By from Unknown location on 23.01.2019 15:48

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Super Service

Ordered my lenses at lunchtime and they were delivered in the morning post the next day. Very quick and efficient.

By from Unknown location on 23.01.2019 15:40

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Good lenses good service very happy.

Good lenses good service very happy.

By from Unknown location on 23.01.2019 15:29

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Never had an issue with these great…

Never had an issue with these great value for money lenses.

By from Unknown location on 22.01.2019 23:54

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Fantastic lenses have used for years…

Fantastic lenses have used for years now quick delivery

By from Unknown location on 22.01.2019 22:27

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.