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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 5,701-5,750 of 15,708 items.
Ran out of lenses

Ran out of lenses, was wearing the same pair for a few days as was skint. Ordered midday, arrived next morning, awesome service.

By from Unknown location on 30.11.2018 15:54

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Quick delivery and good price for nice…

Quick delivery and good price for nice lenses

By from Unknown location on 30.11.2018 09:58

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Very quick and excellent value!

Very quick and excellent value!

By from Unknown location on 30.11.2018 08:07

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Fast Efficient service and easy to use…

Fast Efficient service and easy to use Web Site

By from Unknown location on 29.11.2018 18:11

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Excellent service

Excellent service. Easy and quick. Can’t be faulted. Many thanks

By from Unknown location on 29.11.2018 17:22

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Fantastic service

Fantastic service, next day delivery.very easy to use website!

By from Unknown location on 29.11.2018 16:00

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Great service as alwaysgreat service

Great service as always

By from Unknown location on 29.11.2018 15:38

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Went onto the live chat

Went onto the live chat - Danielle was very very helpful. Would recommend! great customer service.

By from Unknown location on 29.11.2018 13:00

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A reliable service

I order every 3 months from France and have the contact lenses sent out to me. I have been doing this for nearly five years and have never had any issues. Good prices, good services, no complaints!

By from Unknown location on 29.11.2018 12:51

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Easy and Correct

Always a great ordering process and products

By from Unknown location on 29.11.2018 09:27

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Excellent service

Excellent service, right down to the personal touch. Thank you 😊

By from Unknown location on 29.11.2018 09:16

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Consistent ahead of expectations

Been using contact lenses.co.uk for about 6 years and have no plans to change!! They are the quickest, best quality and cheapest provide around

By from Unknown location on 28.11.2018 22:49

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Never let me down fast service

Never let me down fast service

By from Unknown location on 28.11.2018 16:08

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Ordered contacts with next day…

Ordered contacts with next day delivery, ended up getting them 4 days later (they weren’t shipped) second time this has happened.

By from Unknown location on 28.11.2018 15:50

Company replied:

Hello Dee, Thank you for your review. I can see from your order details that your order left our distribution centre on the day it was ordered on a next day delivery. When tracked on Royal Mail site it was attempted on 2 occasions but as delivery was not made your delivery charge was refunded. I apologise that our delivery service failed however your order was sent by us when promised. If your more recent order has not arrived, please get in touch with our customer support team who can deal with it again for you. Apologies again for the delay and any inconvenience caused, Kind regards Hayley

, 28.11.2018 18:24

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Great service

Great service, no problems!

By from Unknown location on 28.11.2018 14:14

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Excellent customer service

I ordered my lenses on Monday. They arrived Tuesday. Brilliant service. I found I had ordered the wrong lenses, my mistake. so I contacted them to see what I could do. They replaced them. No problem. Excellent customer service

By from Unknown location on 28.11.2018 13:19

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Reliable - no stress contact lenses

Contact lenses are always delivered on time and are of a very good standard.

By from Unknown location on 27.11.2018 20:02

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have used this company for a while now…

have used this company for a while now and have found them very good on prices and excellent service recommended 100%

By from Unknown location on 27.11.2018 18:29

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Super fast delivery!

Super fast delivery!

By from Unknown location on 27.11.2018 18:12

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I would recommend Contact lenses.Co.uk…

I would recommend Contact lenses.Co.uk without hesitation. The ordering process was very easy and the lenses arrived within a couple of days. Very pleased.

By from Unknown location on 27.11.2018 16:30

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Excellent fast delivery and lenses very…

Excellent fast delivery and lenses very well priced

By from Unknown location on 27.11.2018 15:54

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Great service

Easy , cheap , quick, efficient

By from Unknown location on 27.11.2018 15:48

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Very good service and kept up to date…

Very good service and kept up to date with your delivery process

By from Unknown location on 27.11.2018 15:48

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Always a pleasure to buy contact lenses…

Always a pleasure to buy contact lenses from this company. Well done.

By from Unknown location on 27.11.2018 13:02

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First time I've ordered

First time I've ordered. Happy with speed of delivery and price

By from Unknown location on 27.11.2018 10:47

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Awesome!!

Very good quality lenses with super fast delivery. A pleasure to purchase from!

By from Unknown location on 26.11.2018 22:16

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Excellent product

Excellent product, service and price. Totally competent.

By from Unknown location on 26.11.2018 20:07

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Not the cheapest but great service

Used this company on and off for years now, not always the cheapest (hence why I am on and off ) but definitely the best service, super fast and I always go back when I am short on lenses and know they will come through

By from Unknown location on 26.11.2018 18:20

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I won’t be buying from anywhere else!

Website was super easy to navigate, prices were great and contacts arrived in a couple of days, posted through my letterbox. Very happy with the service!

By from Unknown location on 26.11.2018 18:20

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Good service

Good service, quick delivery and wonderful prices

By from Unknown location on 26.11.2018 18:08

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Great speedy experience thanks

Great speedy experience thanks

By from Unknown location on 26.11.2018 16:29

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Easy to find the contact lenses I…

Easy to find the contact lenses I needed. Simple price structure. Very , very quick delivery ( the following day) I was very surprised.

By from Unknown location on 26.11.2018 16:24

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NO COMPLAINTS

I have used contactlenses.co.uk numerous times now, for both lens solutions and contact lenses and I have no complaints. I have found ordering easy with the option to repeat last order and delivery is fast. It used to be free next day delivery, but now the company charges £5 for this delivery option, so I go for the free delivery option which is 2-3 days. I just make sure I order what I want in plenty of time so that I don't run out. I am happy with the products too. No complaints.

By from Unknown location on 25.11.2018 09:32

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I didn't get on with last order and it…

I didn't get on with last order and it was dealt with immediately, I was even sent a complete replacement of last order, great customer service , Thank you everyone, you excelled in service .

By from Unknown location on 24.11.2018 12:55

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Such a prompt service!

Such a prompt service!

By from Unknown location on 23.11.2018 21:04

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Excellent service

Quick reliable service every time used

By from Unknown location on 23.11.2018 20:47

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Efficient

Always a quick, efficient, friendly service.

By from Unknown location on 23.11.2018 16:18

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always excellent service

always excellent service - like the new packaging

By from Unknown location on 23.11.2018 15:49

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Brilliantly quick and super efficient…

Brilliantly quick and super efficient as always.

By from Unknown location on 23.11.2018 15:44

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Easy to order

Easy to order. Arrived following day

By from Unknown location on 23.11.2018 15:36

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Eccellente!

Eccellente!

By from Unknown location on 23.11.2018 15:24

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Excellent speedy service

Excellent speedy service

By from Unknown location on 22.11.2018 18:49

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Arrived promptly and are better And a lot cheaper than my usual ones from specsavers

Arrived promptly and are better than my usual lenses from specsavers

By from Unknown location on 22.11.2018 18:15

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Excellent service Fast Delivery

Excellent service. Super fast delivery. Ordered late afternoon and received the next day.👍👍👍

By from Unknown location on 22.11.2018 16:18

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So far so good

So far so good. Arrived quickly. Lenses are comfortable and do what they’re supposed to

By from Unknown location on 22.11.2018 15:59

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Easy to order

Easy to order. Delivery as expected. Well packaged and product never lets me down. Never had a defect. All starts with a simple to negotiate web site

By from Unknown location on 21.11.2018 22:03

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Absolutely amazing

Absolutely amazing, been using this company for years! Communication is spot on & ive never had any problem at all 👍🏻

By from Unknown location on 21.11.2018 21:52

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Great site and service

Great site and service, never let me down. Have been using them for a few years now, good quality and range of lenses and accessories. Would definitely recommend.

By from Unknown location on 21.11.2018 18:06

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Excellent service

Excellent service, been using this website for years and never had a problem. Lenses are delivered straight away. I don't have a bad word to say about this site. Truly exceptional

By from Unknown location on 21.11.2018 15:55

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Cheap and fast!

Cheap and fast!

By from Unknown location on 21.11.2018 15:47

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.