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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 5,751-5,800 of 15,708 items.
Fast and reliable

Fast and reliable! Contact lenses in 2 days!

By from Unknown location on 21.11.2018 15:36

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Excellent website and online ordering…

Excellent website and online ordering process. Fast delivery to Spain. Not the lowest prices but acceptable.

By from Unknown location on 21.11.2018 11:12

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Excellent service

Excellent service: prompt , easy to use, good prices

By from Unknown location on 20.11.2018 18:40

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Re-ordering lenses

Very helpful sales agent who found my last order and reordered for me. Lenses arrived in 24 hours. Pleased with the service I received.

By from Unknown location on 20.11.2018 17:36

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Have used this company for years

Have used this company for years. Excellent service every time for a fraction of the price of other retailers. Would recommend.

By from Unknown location on 20.11.2018 17:00

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Very fast delivery...

Very fast delivery...have been buying from these for the past 5 years and will continue to do so.

By from Unknown location on 20.11.2018 16:36

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Always had good experiences with…

Always had good experiences with ordering my contact lenses, more reasonably priced than other places and super quick delivery

By from Unknown location on 20.11.2018 16:22

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The quickest delivery ever!

Excellent service! That was a pleasure to deal with you.

By from Unknown location on 20.11.2018 01:55

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Excellent service

Excellent service. Delivery within a few days. Highly recommended.

By from Unknown location on 19.11.2018 22:52

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The gentleman on the phone was…

The gentleman on the phone was professional and polight. A pleasure to deal with and answered all my questions. I will use this service again. Thank you

By from Unknown location on 19.11.2018 19:52

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First class

First class - arrived next day

By from Unknown location on 19.11.2018 19:41

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Very good site.

Very good site. Helpful staff when my order needed changed. Would recommend.

By from Unknown location on 19.11.2018 18:34

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Good service.

Good service.

By from Unknown location on 19.11.2018 18:03

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Top services. Nothing to complain.

It is 5 years that I am using this services and they are just amazing. Always receive thinks on time the quality of the lens it is really good. Once I did not receive a package and they refund me so just a great services. Happy with the service nothing to improve. Will be nice have some promotion some times like 25% off or similar.

By from Unknown location on 19.11.2018 17:16

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The BEST!

The best! Very easy to order and re-order. Shipping is quick.

By from Unknown location on 19.11.2018 17:14

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Fair price

Fair price, fast accurate dispatch. Will use again.

By from Unknown location on 19.11.2018 16:36

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Excellent speedy service.

Excellent speedy service.

By from Unknown location on 19.11.2018 16:35

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Service great but these were different…

Service great but these were different lenses to my usual ones I purchase and only slept in them once and next day had to remove 1 which left me with a red swollen, weeping eye for which I had to get medication. I am now afraid to try again in case I get same reactiin5

By from Unknown location on 19.11.2018 16:22

Company replied:

Hi Linda, Thank you for being a customer of Contactlenses.co.uk and for taking the time to leave a review. It is great to hear you are happy with the service however I am sorry to hear that the lenses you tried cause you some issues. These lenses can be worn overnight but only under guidance from your Optician. They would be able to check your suitability for wearing extended wear lenses and provide you with best practice for using them. Our customer support team will be in contact with you to discuss this further. Until then I would advise you not to wear the lenses again and I do hope your eye is feeling better soon. Kind regards, Sophie Contactlenses.co.uk

, 19.11.2018 17:56

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Good lenses

Good lenses, great prices, well packed, fast delivery

By from Unknown location on 18.11.2018 15:13

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Had ordered from you many times

Had ordered from you many times, again got lenses fast and I'm happy, thank you

By from Unknown location on 17.11.2018 06:59

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Super fast shipper

Super fast shipper. Very accurate!

By from Unknown location on 17.11.2018 05:19

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My contacts were sent in a very timely…

My contacts were sent in a very timely fashion and should have been delivered without problem. The post office in my location has somehow managed to lose my contacts for 3 weeks now, which has nothing to do with Contactlenses. They sent me my receipt and confirmation number for delivery so I've been able to try and work with the post office to find out what happened. After submitting my review, Contactlenses reached out to me and attempted to assist me with the post office who did not know anything. Contactlenses offered to resend my order at no additional charge to me. This company is amazing and I will continue to buy from them in the future.

By from Unknown location on 16.11.2018 20:01

Company replied:

Hi Jessica, Thanks for choosing us and for taking the time to leave a review. It's great to hear that you are happy with the service we have provided however I am sorry to hear that you do not have your order yet. Our customer support team will get that looked into as we want to make sure you receive your contact lenses. Best wishes, Contactlenses.co.uk

, 18.11.2018 14:11

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Maybe, just maybe, a comfortable lens ! and very prompt delivery.

Prompt delivery(within 24 hours of ordering). Long time user of contact lenses and the holy grail for me is to find a lens that does not feel uncomfortable. Despite the hype, expensive Brand Name contacts invariably feel uncomfortable. Have to say that Crystal Aqua 1 day Contact lenses, for me at least, during my trial period, appear to be the best of the lot in terms of comfort and at half the price. This is great the price of brand name contact lenses is increasingly prohibitive.

By from Unknown location on 16.11.2018 19:31

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Having been ordering my lenses through…

Having been ordering my lenses through you guys for approximately 10 years now, I have never been disappointed with the service. Ever! I will always order from you guys- easy online ordering, super quick delivery and if I’ve ever had a problem, you guys have always sorted it quickly and professionally! So, thank you!

By from Unknown location on 16.11.2018 16:50

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Ordered my contacts with my current…

Ordered my contacts with my current prescription. The ordering and delivery were simple to do and understand, the company emailed the order was secure and the delivery date , all my expectations in this regard were fully met. The contact lenses received are in fact much easier to use and very comfortable, all good!

By from Unknown location on 16.11.2018 16:32

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Rapid delivery

Rapid delivery - reliable

By from Unknown location on 16.11.2018 15:42

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Always order from here

Always order from here! Was recommended by a friend after having issues with my specsavers lenses which I paid double for! They were always dry after 3 hours wear max. I order the same lenses for £7.25 for 30 pairs and Delivery is so quick. I was a bit sceptical as the site didn’t look legit but I ordered once and never looked back

By from Unknown location on 16.11.2018 15:34

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Lenses came very fast

Lenses came very fast, work perfectly

By from Unknown location on 16.11.2018 15:32

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Change the packaging please

Efficient service however please use boxes that will fit through the letterbox rather than having to go to collect from the post office every time

By from Unknown location on 16.11.2018 12:54

Company replied:

Hi Rebecca, Thanks for being a customer and for taking the time to leave a review. Thanks for your feedback and I apologise for the inconvenience caused by having to go to the post office to collect your order. We have redesigned the Crystal packaging into a flatter box so that it is more letterbox friendly. We are in a transition phase with some of the old boxes still in stock. When you next order you should be sent the new style box which will fit through the letterbox. Best wishes, Contactlenses.co.uk

, 18.11.2018 14:40

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My son ran out of his contact lenses so…

My son ran out of his contact lenses so I ordered an emergency 3 month supply for him and the lenses came the day after I ordered them, excellent service as usual. I say that because I ordered them from this company in the past.

By from Unknown location on 16.11.2018 07:27

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Very reliable company

Very reliable company

By from Unknown location on 15.11.2018 22:00

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Fast friendly service with excellent…

Fast friendly service with excellent communication.

By from Unknown location on 15.11.2018 21:26

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Exceptional Service

Every order this year has been exceptional from repeat easy ordering, no payment issues, perfect product and fast delivery. Delivery is probably the best delivery experience by Tom who always makes an effort to be polite and courteous. Would easily recommend this company to anyone.

By from Unknown location on 15.11.2018 18:22

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Will order again

Will order again

By from Unknown location on 15.11.2018 18:18

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Daily Contacts

Great experience - very fast and optician recommended contacts.

By from Unknown location on 15.11.2018 10:38

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Fantastic

Fantastic, I've been ordering my lenses here for a number of years. I cannot fault the service and quality / range of products...excellent.

By from Unknown location on 15.11.2018 08:38

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I am a returning customer as I have…

I am a returning customer as I have been very impressed with the fast and reliable service, and of course of the excellent price! Thank you.

By from Unknown location on 15.11.2018 08:11

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Excellent service

Excellent service

By from Unknown location on 14.11.2018 20:22

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I have just started using the daily…

I have just started using the daily contact lenses and so far so good. I put my order on one afternoon and they we're delivered the next day, that's what I call supersonic delivery. I have only used the contact lenses for two days and so far they are just as good as the more expensive ones I normally use.

By from Unknown location on 14.11.2018 19:55

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Quick delivery

Quick delivery, contacts look great, colour has had so many compliments, I have pale blue eyes & went for the brilliant blue.

By from Unknown location on 14.11.2018 18:39

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Excellent and efficient service.

Excellent and efficient service.

By from Unknown location on 14.11.2018 18:36

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quick delivery and perfect lenses!!

quick delivery and perfect lenses!!

By from Unknown location on 14.11.2018 17:47

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I have not received the lenses yet

I have not received the lenses yet. It seems to take much longer time than it used to.

By from Unknown location on 14.11.2018 17:02

Company replied:

Hello Hans, Thank you for your review. I am sorry that your lens order has not yet reached your international address. One of our customer support team will be in touch with you to look into this for you. Apologies again for the delay. Kind regards Hayley

, 14.11.2018 18:34

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Great service

Great service. Fast & efficient delivery. Will highly recommend

By from Unknown location on 14.11.2018 16:09

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I ordered the lens and they came in a…

I ordered the lens and they came in a reasonable amount of time without any problems.

By from Unknown location on 14.11.2018 08:30

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Great service

Great service. Good quality products - even the more budget ranges. Fast delivery, well packaged.

By from Unknown location on 14.11.2018 08:06

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Have been a customer for several years…

Have been a customer for several years now. Always great prices and great service. Highly recommended.

By from Unknown location on 14.11.2018 06:17

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Always the same ...just excellent…

Always the same ...just excellent service from start to finish

By from Unknown location on 13.11.2018 21:03

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It was very simple to navigate this…

It was very simple to navigate this website and very informative in regards to where to go for payments and my account. I will definitely be ordering from this website again.

By from Unknown location on 13.11.2018 15:41

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Great service

Great service, arrives quick. Nothing to complain about.

By from Unknown location on 13.11.2018 12:01

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.