Free Delivery over £35 & Free Returns!
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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 6,001-6,050 of 15,708 items.
Played for 24 hour delivery but they…

Played for 24 hour delivery but they didn't arrive. Claimed they'd put a card through but hadn't. Had to request refund which would take 7 to 10 days to go back into my account.

By from Unknown location on 28.09.2018 18:40

Company replied:

Hi Susan, Thank you for you're review and feedback. Our next day service operates Mon-Fri. When DPD tried to deliver the next working day there was no one in to receive the order. I am really sorry that you did not receive a card or an email from DPD with your redelivery options. We processed a full refund the day you requested it. We do say that refunds can take up to 7 days to be received, however, this is all dependent on your bank. They are usually received much quicker. Again I apologise for the inconvenience this has caused. We do appreciate all feedback and have passed onto DPD to look into the reason for no card being left. Kind regards, Sophie

, 01.10.2018 13:44

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EXCELLENT SERVICE

my order came with 24hours, the lenses are perfect and dont irritate my eye!

By from Unknown location on 28.09.2018 15:05

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Excellent service

Excellent service, easy to reorder each month, Fast delivery and very reasonably priced. Would highly recommend this company

By from Unknown location on 28.09.2018 14:37

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Very efficient

Very efficient. Always easy to order and delivery very prompt with regular updates regarding processing of order.

By from Unknown location on 28.09.2018 14:19

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Excellent service.

Excellent service.

By from Unknown location on 28.09.2018 10:35

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Excellent!!!

Very good service, Quick delivery

By from Unknown location on 27.09.2018 20:49

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It is a quick efficient service

It is a quick efficient service. I have used the site for many years and have always been happy with the service

By from Unknown location on 27.09.2018 08:50

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I can't fault this company

I can't fault this company. Brilliant fast delivery. These contact lenses are the most comfortable I've ever purchased. Fantastic Thankyou.

By from Unknown location on 26.09.2018 18:34

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Top class service

Quick, fast service. Always receive the next day. Highly recommended.

By from Unknown location on 26.09.2018 16:21

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Highly!!!

Highly!!!! Highly recommended site! Very fast and efficient service! Stock always great when arrived!!

By from Unknown location on 26.09.2018 15:28

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Everything as advertised.

Everything as advertised.

By from Unknown location on 26.09.2018 14:24

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Easy to use website and great value for…

Easy to use website and great value for money - I have been using them for many years

By from Unknown location on 26.09.2018 07:09

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Good service

Arrived next day, just what I ordered.

By from Unknown location on 25.09.2018 20:26

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the best can’t live without you guys…

the best can’t live without you guys thanks a lot

By from Unknown location on 25.09.2018 20:20

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Every time I contact your company you…

Every time I contact your company you are always friendly and helpful. My lenses usually come earlier than expected. I appreciate the efficiency and professionalism along with your kindness. Business today is not always this way. Many thanks, Linda iSurrey

By from Unknown location on 25.09.2018 19:23

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Everything ok

Everything ok. Very fast delivery.

By from Unknown location on 25.09.2018 18:17

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Customer service is excellent!

Customer service is excellent!! There are plenty of ways to get in touch and they reply in a timely manner. Contacts are great quality and I have been ordering from them for years. I don’t usually write reviews but I’m just so impressed.

By from Unknown location on 25.09.2018 16:05

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My correct order was delivered the…

My correct order was delivered the following day. Can't beat that! 👍

By from Unknown location on 25.09.2018 15:47

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Excellent service

Excellent service. Have used other companies in the past but for value for money this is by far the best. Always extremely quick delivery. Have recommended to many of my friends.

By from Unknown location on 25.09.2018 15:32

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Fast delivery

Fast delivery, product as described

By from Unknown location on 25.09.2018 15:15

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I've been using contactlenses.co.uk for…

I've been using contactlenses.co.uk for nearly 5 years and have never had any issues. Incredibly fast, affordable, and reliable service - they were very helpful with re-directing an order when I used an old address. Strongly recommended!

By from Unknown location on 25.09.2018 15:10

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Great value

Love this website. Great value !

By from Unknown location on 25.09.2018 14:55

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Fast delivery but...

I always have a good experience with yourself but I have a problem with your courier DPD. I have paid for next day delivery and they have messed up on several occasions

By from Unknown location on 25.09.2018 14:29

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pleased with the service

pleased with the service, been with them for more than 5 years, never get free delivery. We all know that u get free delivery over £30. Not so much special for loyal customer. Just saying

By from Unknown location on 25.09.2018 14:27

Company replied:

Hello Madiha, Thank you for your feedback. Its great you are happy with our services and we are pleased you have been ordering with us for such a long time. Our free delivery is offered to orders of £30 or over. Thanks again, Hayley

, 25.09.2018 17:51

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The lenses I ordered arrived within the…

The lenses I ordered arrived within the timeframe advised.

By from Unknown location on 25.09.2018 08:17

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Always happy with your service

Always happy with your service For that reasons you’ll continue to have my loyalty for life ... thank you!

By from Unknown location on 24.09.2018 19:36

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Great and speedy service

Great and speedy service. Will use again and again!

By from Unknown location on 24.09.2018 18:15

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Order on a Monday deliver on a Tuesday.

Order on a Monday deliver on a Tuesday. Cant ask for better.

By from Unknown location on 24.09.2018 15:07

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very prompt delivery

very prompt delivery, excellent service

By from Unknown location on 24.09.2018 15:02

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Amazing all day

Have never been able to wear contact lenses all day but wow these are amazing. So happy with them.

By from Unknown location on 24.09.2018 12:11

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Very fast and well tracked delivery…

Very fast and well tracked delivery service! Great value of the lenses.

By from Unknown location on 20.09.2018 14:31

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Ordered at 3pm and lenses were…

Ordered at 3pm and lenses were delivered the next day by Royal Mail. Always get this good service from contactlenses.co.uk and have been using them for years. Great quality lenses as well.

By from Unknown location on 19.09.2018 20:16

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They haven’t arrived yet

They haven’t arrived yet. Well clang. They had arrived but had been put somewhere unexpected without telling me. Apologies. Perfect delivery and timing.

By from Unknown location on 19.09.2018 18:45

Company replied:

Hello Chris, I am sorry that your order failed to arrive. I can see that your have been in touch with our customer support team who is looking into resolving this for you. Apologies again, Kind regards Hayley

, 20.09.2018 18:12

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Great service and speedy delivery

Great service and speedy delivery. Kept updated all the time.

By from Unknown location on 19.09.2018 15:51

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Great service!

Great service, ordered online one day and they arrived the next (as always). Fantastic service and very easy to use website.

By from Unknown location on 19.09.2018 15:43

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Express delivery and excellent price.

Express delivery and excellent price.. would recommend.

By from Unknown location on 19.09.2018 07:10

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Had previous good experiences with…

Had previous good experiences with contact lenses from here, but unfortunately I ordered a specific brand/type of contacts and a different make came - although the same prescription, it was not really what I ordered

By from Unknown location on 18.09.2018 21:06

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Always arrives one-time

Always arrives one-time. The quality of the contacts is very good and they are always in impeccable condition.

By from Unknown location on 18.09.2018 21:00

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Easy ordering and reliable delivery

Easy ordering and reliable delivery. Ordered from here on a number of occasions, never any problems.

By from Unknown location on 18.09.2018 19:47

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They are the best contact lenses I have…

They are the best contact lenses I have ever used and I have worn them for 30 years. Fab price and speedy delivery.

By from Unknown location on 18.09.2018 19:12

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very reliable service and quick postage

very reliable service and quick postage

By from Unknown location on 18.09.2018 15:02

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Quick and reliable service

Quick and reliable service. Normal lenses arrive within a day or two to my partner and my toric lenses never take longer then 7-10 days. Easy to reorder your previous package.

By from Unknown location on 18.09.2018 14:27

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Love it

Fast delivery. Excellent prices. Love it! - Sarah

By from Unknown location on 18.09.2018 09:03

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Always fabulous service

Always fabulous service, quick dispatch and delivery, excellent prices for the lenses. Would recommend without hesitation

By from Unknown location on 18.09.2018 07:54

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Poor service with even stranger delivery methods.

Reordered lenses on the mobile website. Filled in my address and paid. Beware that contactslenses.co.uk will still send your order to the old address! And when you complain they tell advise you to contact the new residents. I lost my order now. Somehow contactlenses remembers you old order addres and just send it to your old address. Poor service with even stranger delivery methods.

By from Unknown location on 17.09.2018 20:54

Company replied:

Hello Paul, Thank you for your review. I am sorry that there was some confusion with our delivery addresses which has resulted in a delayed delivery. I can see you have been in contact with our customer support team who have advised you further. Apologies again , Kind regards Hayley

, 20.09.2018 18:55

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I am so unorganized and always forget…

I am so unorganized and always forget to order my lenses and I can always count on Contactlenses.co.uk to get my order processed so very quickly and always accurate. Fab service as ever.

By from Unknown location on 17.09.2018 20:38

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The best company I use

It’s very easy, cheaper and and so convenient, I often order one afternoon and my lenses arrive the next day, can’t recommend highly enough

By from Unknown location on 17.09.2018 20:13

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Problem free

Problem free

By from Unknown location on 17.09.2018 16:13

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Excellent service as always

Excellent service as always

By from Unknown location on 17.09.2018 09:30

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Good product and delivered on time

Good product and delivered on time. The only issue was that the delivery person you used put the box under my doormat when I was at work rather than leaving it at the royal mail depot close by where someone could have stolen it. My doormat is one of those thick ones so you can see there is a parcel there.

By from Unknown location on 17.09.2018 08:49

Company replied:

Hello Stephanie, Thank you for taking the time to review our services. Its great to hear the order arrived on time and that you are happy with the products. I am sorry that your post person did not post your box as these are letterbox friendly and should fit most letterboxes. Although we would expect if it were the case the box did not fit, then a card be left for you to make a collection, so apologies again for this. We will pass your feedback onto our logistics department. Kind regards Hayley

, 18.09.2018 17:51

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.