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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14170
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15688 customer reviews
4.8

Customer Reviews

Showing 6,401-6,450 of 15,688 items.
Absolute perfection

Never had a problem with this company. I elect to get a reminder email, log on, reorder and the correct lenses turn up the next day every single time. Absolute reliability, every single time. I'd pay for that alone, and yet I can get lenses cheaper here than anywhere else. I can see no reason why anyone would ever go anywhere else. I certainly won't

By from Unknown location on 02.07.2018 16:01

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Very quick delivery

Very quick delivery! Use them every month and always good service.!

By from Unknown location on 02.07.2018 12:01

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Very quick next day delivery

Very quick next day delivery

By from Unknown location on 30.06.2018 08:35

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Order arrived very quickly and in…

Order arrived very quickly and in perfect condition. Thank you

By from Unknown location on 29.06.2018 21:32

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Always use the same company

Always use the same company, can't fault the service and quality. Super fast dispatch highly recommended

By from Unknown location on 29.06.2018 16:02

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Great use these all time

Great use these all time

By from Unknown location on 29.06.2018 15:47

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Very fast delivery

Very fast delivery - thanks!

By from Unknown location on 29.06.2018 11:41

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Fastest shipping to USA

Fastest shipping to USA. Perfect everytime.

By from Unknown location on 29.06.2018 03:18

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No hassle prompt and reliable service

No hassle prompt and reliable service

By from Unknown location on 28.06.2018 18:11

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Super

Super quick delivery, no hassle, spot on!

By from Unknown location on 28.06.2018 16:08

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Quality service

Went on website.. tapped a few keys and ordered. The next day lenses delivered. Amazing stuff Now if I go to my local specsavers... - make an appointment - sit and wait - sit and wait some more - get told lenses are not in stock and there is a 2 week wait. - price is 20 quid more than contact lenses. - wrong lenses sent (every time) Great service from you guys, no stress or hassle, no walking around in old painful lenses and getting infections. Thanks so much. Hope everything goes well and you strive to be the best in your market. The ceo of this organisation should be very proud of his accomplished staff and give them all a bonus!!!

By from Unknown location on 27.06.2018 23:09

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Almost always next day delivery

Almost always next day delivery. Excellent service. thanks

By from Unknown location on 27.06.2018 22:00

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Fast

Fast, inexpensive online service. Without a doubt I will reorder from contactlenses.co.uk when the time comes.

By from Unknown location on 27.06.2018 16:53

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I ordered my lenses easily and they…

I ordered my lenses easily and they came the next day! Was super impressed with service! Have no reviews in regards to customer services dealing with any problems as I have had none

By from Unknown location on 27.06.2018 15:55

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fab service!-may be just luck but order…

fab service!-may be just luck but order always arrives earlier than expected.package alsi fits through letterbox -no going to sorting office to collect. what's not to love!

By from Unknown location on 27.06.2018 15:25

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Excellent

Excellent product range and prices. I had an issue with my order and it was quickly resolved by the customer service. Strongly recommended!

By from Unknown location on 27.06.2018 15:19

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Very quick and efficient service!

Very quick and efficient service!

By from Unknown location on 27.06.2018 00:16

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Great service as always.

Great service as always.

By from Unknown location on 26.06.2018 18:38

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Excellent service

Excellent service. I like the ease of using their website.

By from Unknown location on 26.06.2018 17:40

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Order dispatched quickly

Order dispatched quickly. Price is excellent . Would highly recommend.

By from Unknown location on 26.06.2018 17:27

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Very quick delivery

Very quick delivery, thank you,

By from Unknown location on 26.06.2018 16:31

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Excellent service.

I've been ordering my lenses for some time now. Always arrive on time. Purchasing them online so much easier. I also like the wide variety of brands available.

By from Unknown location on 26.06.2018 15:31

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Consistent good service.

Third time of use and third time items have been delivered promptly and when promised even when on this occasion the lenses were out of stock at the time of ordering.

By from Unknown location on 26.06.2018 15:25

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Affordable and quick

Affordable and decent contact lenses. Dailies cost me around 45 pounds for 3 months. Fast delivery as well.

By from Unknown location on 26.06.2018 15:24

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Good products and excellent service

Good products and excellent service

By from Unknown location on 26.06.2018 13:10

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Quick delivery

Quick delivery! Correct products! Thanks!

By from Unknown location on 26.06.2018 08:40

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5 star

First class product and service .

By from Unknown location on 25.06.2018 23:23

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This is my first purchase and I am very…

This is my first purchase and I am very disappointed as my lenses are dispatched 1 week back and I didn’t receive anything till now. Not even the post man left anything in the post so that I can track my order. I am highly disappointed and this is very irresponsible.

By from Unknown location on 25.06.2018 21:14

Company replied:

Hello Neetu, Thank you for your feedback. I am sorry that your order failed to arrive, I can confirm your items left our despatch centre within 24 hours of ordering. I can see that you have been in touch with us already and a replacement order has been sent to you. Apologies again, Hayley

, 26.06.2018 14:50

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All I can say is the truth

All I can say is the truth, which is that ContactLenses.co.uk has always performed perfectly. And did so again. And again. And again... And...I think you catch my drift... Thanks!

By from Unknown location on 25.06.2018 19:33

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Have been using for 6 years now

Have been using for 6 years now. Never had a problem would strongly recommend.

By from Unknown location on 25.06.2018 19:11

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Very bad it took more then a week to…

Very bad it took more then a week to send my order out. What they advertise for are totally different. Won’t order with them ever again.

By from Unknown location on 25.06.2018 16:17

Company replied:

Hello Cora, Thank you for your review. I am sorry that your order took slightly longer then expected to be sent out to you. As your lens is a non-stocked lens and had to be ordered in for you, we advised a slightly longer then usual despatch date. Apologies again for the inconvenience this may have caused, Kind regards Hayley

, 25.06.2018 17:24

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Quick delivery

Quick delivery. Always correct. No complaints

By from Unknown location on 25.06.2018 15:39

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A go to for lenses

Both times I have ordered they arrived on time, correct prescription and properly packaged, highly recommend for more affordable lenses.

By from Unknown location on 25.06.2018 15:38

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I love my freshlook colorblend contact…

I love my freshlook colorblend contact lens that i purchased and the delivery is really fast. I recommend it.

By from Unknown location on 25.06.2018 15:33

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Wasn’t very happy as I purchased the…

Wasn’t very happy as I purchased the lenses for an occasion . One of the lense had a cloudy backing on which also stung when I put it in my eye . Called up and was told they had to receive the lens before sending a new one out which would of took too long for me to receive for the occasion . So I said don’t bother and purchased from else where. Also I have only ever brought lenses from your site before but won’t be doing so again .

By from Unknown location on 24.06.2018 23:43

Company replied:

Hello Salina, Thank you for your review. I am sorry to hear that one of your coloured lenses was faulty. We do usually require coloured lenses to be returned back to us before replacement if this is not the first occasion. As we have previously replaced a lens for you, this is the reason we needed to receive the lens back this time. I apologise that this was not suitable for you and you had to order elsewhere. Kind regards Hayley

, 25.06.2018 14:36

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Excellent!!

Excellent!!! I would recommend this company to anyone!!! :)

By from Unknown location on 24.06.2018 15:06

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Fast delivery and a wonderful customer…

Fast delivery and a wonderful customer service team very helpful.

By from Unknown location on 24.06.2018 14:51

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Fast shipping ans excellent…

Fast shipping ans excellent communication

By from Unknown location on 23.06.2018 12:49

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Great service.

Great service.

By from Unknown location on 22.06.2018 18:25

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Easy to order and delivered as stated…

Easy to order and delivered as stated when ordered. I would recommend.

By from Unknown location on 22.06.2018 18:15

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Fantastic service

Fantastic service! Have used them for over 5 years now and always receive my lenses quickly, usually within 24hrs of ordering if I order in the morning. Can’t recommend Contactlenses.co.uk enough!

By from Unknown location on 22.06.2018 18:05

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Great

Great, fast and reliable service. I have been a customer for 6 years and very happy with the company.

By from Unknown location on 22.06.2018 15:21

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Price and quality is so much better…

Price and quality is so much better then the opticians on the high street. Love the colours and it’s really comfortable throughout the day, have been ordering every month for several months now. Very happy with the services.

By from Unknown location on 22.06.2018 10:26

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Prompt service and an excellent…

Prompt service and an excellent communion and returns service. Thank you very much.

By from Unknown location on 22.06.2018 08:08

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They keep having stock issues

They keep having stock issues with my chosen brand of lenses. I order but sometimes takes almost 2 weeks for the order to be delivered and I end up buying lesser rated lenses with another provider as I have run out. A shame

By from Unknown location on 21.06.2018 21:40

Company replied:

Hello K_Dizzle, Thank you for taking the time to review our services. I am sorry that on occasions we are unable to fulfill your order as quickly as we would like. Your particular item is one that can take longer to arrive then most when our stock levels have become low due to popularity. Again I apologise for this and hope we can improve on this for you. Kind regards Hayley

, 25.06.2018 14:25

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Amazing!!

Amazing service as always, the contact lenses are really reliable too, great for the price.

By from Unknown location on 21.06.2018 17:26

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Fabulous easy to order and fast…

Fabulous easy to order and fast delivery service. Great prices and quality products couldn’t ask for more.

By from Unknown location on 21.06.2018 16:34

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Brilliant service received

Brilliant service received - as usual

By from Unknown location on 21.06.2018 16:11

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Slower delivery than usual

I’ve been ordering lenses for a number of years & been very happy. However there appears to have been some changes in the logistics & the order took a lot longer to be delivered.

By from Unknown location on 21.06.2018 15:33

Company replied:

Hello Sharon, Thank you for your review. You last few orders with us have always been sent within 24 hours if not before, therefore I can only apologise if the postal service has taken slightly longer to delivery your orders than usual. Kind regards Hayley

, 21.06.2018 18:03

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Good service, great lenses.

Easy ordering, fast delivery, and good comfortable lenses, and a reasonable price, would recommend them.

By from Unknown location on 21.06.2018 12:18

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.