Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 601-650 of 15,704 items.
As always

Right product, delivered swiftly.

By from Unknown location on 09.04.2023 17:06

Was this review helpful to you? Yes or No

Excellent service always!

Excellent service always!

By from Unknown location on 09.04.2023 16:30

Was this review helpful to you? Yes or No

Efficient service and delivery

Efficient service and delivery. Great price. Comfortable to wear

By from Unknown location on 09.04.2023 16:25

Was this review helpful to you? Yes or No

Quick excellent service

Quick excellent service. I've ordered my lenses from your site for years and the the service hasn't changed.

By from Unknown location on 09.04.2023 09:43

Was this review helpful to you? Yes or No

Definitely 👍🏾 recommend

I’ve been buying contacts from Contactlenses for over 5 years, speedy, great customer service. Definitely recommend 🤘🏾

By from Unknown location on 08.04.2023 16:09

Was this review helpful to you? Yes or No

I have been using this site for years.

I have been using this site for years. We'll priced. Delivery on time. And it allows me to experiential with a different brand as my prescription changes without any drama.

By from Unknown location on 07.04.2023 16:10

Was this review helpful to you? Yes or No

Your service is second to none.

Your service is second to none.

By from Unknown location on 07.04.2023 15:49

Was this review helpful to you? Yes or No

Fast delivery great price!

Fast delivery great price!

By from Unknown location on 06.04.2023 18:55

Was this review helpful to you? Yes or No

It is always a pleasure to order from…

It is always a pleasure to order from this site as they always deliver products in time n always quality is as said on site!

By from Unknown location on 06.04.2023 18:01

Was this review helpful to you? Yes or No

Always a prompt reliable service.

Always a prompt reliable service.

By from Unknown location on 06.04.2023 17:59

Was this review helpful to you? Yes or No

Perfect place for contacts

Very affordable. Timely delivery. No issues with contact lenses.

By from Unknown location on 04.04.2023 21:23

Was this review helpful to you? Yes or No

Always excellent service from this…

Always excellent service from this company - can't fault them at all. Many thanks!

By from Unknown location on 04.04.2023 15:55

Was this review helpful to you? Yes or No

I have used contact lenses.co.uk for…

I have used contact lenses.co.uk for years now - always great service and no problems.

By from Unknown location on 04.04.2023 15:55

Was this review helpful to you? Yes or No

Very recommended

Very recommended, I’ve used for ten years now and no problems, only delivery whilst the post office strikes but that’s not the websites fault . Highly recommend

By from Unknown location on 04.04.2023 15:48

Was this review helpful to you? Yes or No

Very bad

Very bad, I used to buy my lenses from you but I found an other cheapest shop but after few times they started delivery late. My last experience with your company was the same, I ordered my contact lenses and only after 2 days it was processed and delivered 4 days later. Because of that I’ll not order anymore with this company.

By from Unknown location on 03.04.2023 15:55

Company replied:

Hello. Thank you for your feedback. I am sorry your order did not arrive as quickly as you had expected. We do provide an estimated despatch date at the time of ordering. I can see your lenses are a non-stock toric lens which is the reason for the slightly longer despatch / delivery times. Again I apologise for any inconvenience caused. Kind regards Hayley

Hayley Brown, 05.04.2023 19:13

Was this review helpful to you? Yes or No

Speedy delivery .

Speedy delivery . Ordering contact lenses from this company really couldn't be easier. I get the lenses I want, exactly when I want them. Great value too

By from Unknown location on 03.04.2023 15:52

Was this review helpful to you? Yes or No

Super cheap and quick delivery

I've ordered from contactlenses.co.uk a number of times now. Super cheap and quick delivery.

By from Unknown location on 03.04.2023 15:49

Was this review helpful to you? Yes or No

Excellent customer service

Excellent customer service, emails are answered promptly and a problem I had with my lenses was swiftly and efficiently sorted out. Have been a customer for many many years and wouldn't consider ordering my lenses from any other company. Well done!!

By from Unknown location on 02.04.2023 19:43

Was this review helpful to you? Yes or No

Excellent as always

Excellent as always. Great quality and arrived double quick

By from Unknown location on 02.04.2023 08:12

Was this review helpful to you? Yes or No

Fast service

Fast service. Very happy with the lenses, comfortable.

By from Unknown location on 01.04.2023 20:06

Was this review helpful to you? Yes or No

Always super fast service.

I've been using for years and have never been disappointed. Great value and great service,

By from Unknown location on 01.04.2023 16:49

Was this review helpful to you? Yes or No

Very helpful service

Very helpful service

By from Unknown location on 01.04.2023 09:16

Was this review helpful to you? Yes or No

I usually buy my lenses from here

I usually buy my lenses from here. Was down to my last 2 pairs of dailies. Reason I buy from here is they provide next day delivery over a certain spend. I ordered on Monday patiently waiting until delivery was on Thursday! Obviously it will depend on when the courier received the item but still when you use lenses daily it’s not a good customer experience when there’s a delay receiving them.

By from Unknown location on 31.03.2023 15:59

Company replied:

Hello. Thank you for your review. We offer free delivery on orders over a certain amount spent. Our orders are sent on a first class delivery, which although this means the order arrives within 1-2 days usually, this can sometimes take a day or 2 longer. To guarantee next day delivery, this would be an additional charged fee. I am sorry your order did not arrive as quickly as it usually does and apologies for the inconvenience caused. Kind regards Hayley

Hayley Brown, 05.04.2023 19:17

Was this review helpful to you? Yes or No

Very friendly staff

Very friendly staff

By from Unknown location on 30.03.2023 23:41

Was this review helpful to you? Yes or No

Excellent service

Excellent service. I have ordered twice now online from this company and can’t complain. It was easy to choose online which lenses I required, payment was made and delivery was received the next day. Brilliant! I also use their reminder service so that I order my lenses 7 days before running out.

By from Unknown location on 29.03.2023 22:49

Was this review helpful to you? Yes or No

Great service as usual.

Great service as usual.

By from Unknown location on 29.03.2023 18:41

Was this review helpful to you? Yes or No

Had due to a despatch error I was…

Had due to a despatch error I was without correct lenses for the best part of a month. However it is been resolved to my satisfaction. I was told by customer service that I had ordered my correct power and they told me what I had ordered. It was a despatch error of some sort.

By from Unknown location on 29.03.2023 10:25

Company replied:

Hello. Thank you for your feedback. I apologise for the delay in your lenses reaching you. I can see the order you placed originally was ordered incorrectly and they had to be replaced in your corrected prescription. Unfortunately once confirmed with us the powers you needed, these were then not instock. I can see a temporary order was sent to you to avoid any more inconvenience. Its great to hear you are now satified with the service and outcome. Kind regards Hayley

Hayley Brown, 29.03.2023 12:44

Was this review helpful to you? Yes or No

order came very late

The order came very late even though it said 2-3 days shipping. It only came until after I made a complaint online, and I don’t think that was a coincidence. I will still be ordering however, as these lenses are the cheapest I’ve seen, and I’m struggling financially at the moment.

By from Unknown location on 28.03.2023 20:08

Company replied:

Hello Sideena, Thank you for your feedback. I am sorry your order took a little longer to arrive than expected. I can confirm your order left us the same day you ordered with us. We sent your order using Royal Mail first class which usually takes 2-3 days, however on occasions can take a little longer. I apologise for any inconvenience caused. Kind regards Hayley

Hayley Brown, 29.03.2023 12:33

Was this review helpful to you? Yes or No

very quick dispatch

very quick dispatch , great quality and price.

By from Unknown location on 28.03.2023 19:36

Was this review helpful to you? Yes or No

Loyal customer over 10 years!

Been using these folks for over 10 years... never let me down!

By from Unknown location on 28.03.2023 18:32

Was this review helpful to you? Yes or No

Fabulous!!!

Fabulous!!!! When I got let down with my usual provider of contact lenses they stepped up and delivered for me. I was going on holiday and needed a next day delivery which they assured me would happen. Andrew even emailed me to confirm that they were on they're way with tracking info. Very impressed with the service received and ther personal touch from Andrew.

By from Unknown location on 28.03.2023 16:19

Was this review helpful to you? Yes or No

Always satisfied

Easy ordering with fast delivery as usual

By from Unknown location on 27.03.2023 19:19

Was this review helpful to you? Yes or No

Always excellent service and lenses are…

Always excellent service and lenses are good

By from Unknown location on 27.03.2023 19:02

Was this review helpful to you? Yes or No

Good service Quick response as usual

Good service Quick response as usual

By from Unknown location on 27.03.2023 18:19

Was this review helpful to you? Yes or No

Great service with excellent delivery

Great service with excellent delivery. So easy to reorder too.

By from Unknown location on 27.03.2023 17:35

Was this review helpful to you? Yes or No

Fantastic service

Fantastic service. I've been with them for a long time now and never had any real complaints. Any issues that have occurred they have done their best to rectify it. I don't really know many people who uses contact lenses but I certainly would recommend them to these guys.

By from Unknown location on 26.03.2023 16:52

Was this review helpful to you? Yes or No

Great service and support .

Great service and support .

By from Unknown location on 26.03.2023 16:04

Was this review helpful to you? Yes or No

Never got the order right at all

Never got the order right at all, had to have paypal contact them to return my payment...never use again

By from Unknown location on 26.03.2023 13:23

Company replied:

Hello Pamela, Thank you for your feedback. I am sorry you were unable to see correctly with the lenses you ordered. As a dispute was raised via PayPal, this took longer to resolve then if you would had contacted our support team directly. A refund has been issued. Kind regards Contactlenses.

Hayley Brown, 27.03.2023 12:10

Was this review helpful to you? Yes or No

Love this company but packaging could be improved so it can be posted.

Love this company, cheapest you will find but great quality! No complaints other than I wish they sent lenses in post-able packaging. When you’re working 9-5 it’s difficult to receive the package when it comes and often I’ve had mine go back to delivery office which is only open 2 hours a day during working hours which is extremely inconvenient and I can’t collect until the weekend! If that was fixed it would be 5 stars.

By from Unknown location on 25.03.2023 23:00

Was this review helpful to you? Yes or No

Good quality lenses for cheap

Contact lenses came quick and they are extremely comfortable to wear 👍 A bit difficult to get them in due to the fact they tend to fold over but apart from that they’re perfect. Cheap and good quality would recommend

By from Unknown location on 25.03.2023 19:27

Was this review helpful to you? Yes or No

It was a very simple process

It was a very simple process to order my lenses. However my lens didn’t come at first. I called up and they resent my lenses and with next day delivery. Very impressed by their service

By from Unknown location on 25.03.2023 17:54

Was this review helpful to you? Yes or No

Never had any problems with my order…

Never had any problems with my order and fast delivery

By from Unknown location on 25.03.2023 17:31

Was this review helpful to you? Yes or No

Excellent Customer Service

Excellent customer service from Danielle when I needed some help. Multiple resolutions offered and nothing is too much trouble hence the reason I’ve been a customer for many years.

By from Unknown location on 25.03.2023 12:56

Was this review helpful to you? Yes or No

Easy to order

Easy to order, prices competitive and delivery was fast.

By from Unknown location on 25.03.2023 10:36

Was this review helpful to you? Yes or No

Great service to a long term custoner

Great service to a long term custoner

By from Unknown location on 24.03.2023 18:00

Was this review helpful to you? Yes or No

I’ve used contact lenses for years and…

I’ve used contact lenses for years and always bought from this company. Ordering is easy. Delivery is fast and efficient. Customer service is excellent.

By from Unknown location on 24.03.2023 17:04

Was this review helpful to you? Yes or No

Excellent service

Excellent service. Fast delivery. Customer care excellent. I had accidentally ordered the wrong size lenses. The person I spoke to was so helpful and they sent me the correct size lenses and a return label to send the wrong ones back. I could not fault them at all. I’m one very happy customer

By from Unknown location on 24.03.2023 00:24

Was this review helpful to you? Yes or No

I use Crystal Aqua Daily lenses which…

I use Crystal Aqua Daily lenses which are very good and a sensible price. Delivery is fast and reliable.

By from Unknown location on 23.03.2023 17:53

Was this review helpful to you? Yes or No

Very prompt service and excellent comms

Very prompt service and excellent comms

By from Unknown location on 19.03.2023 20:35

Was this review helpful to you? Yes or No

Great customer service

Lenses arrived promptly and a solution was added for free after I made a late alteration to the order.

By from Unknown location on 19.03.2023 20:32

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.