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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 6,451-6,500 of 15,708 items.
Very bad it took more then a week to…

Very bad it took more then a week to send my order out. What they advertise for are totally different. Won’t order with them ever again.

By from Unknown location on 25.06.2018 16:17

Company replied:

Hello Cora, Thank you for your review. I am sorry that your order took slightly longer then expected to be sent out to you. As your lens is a non-stocked lens and had to be ordered in for you, we advised a slightly longer then usual despatch date. Apologies again for the inconvenience this may have caused, Kind regards Hayley

, 25.06.2018 17:24

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Quick delivery

Quick delivery. Always correct. No complaints

By from Unknown location on 25.06.2018 15:39

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A go to for lenses

Both times I have ordered they arrived on time, correct prescription and properly packaged, highly recommend for more affordable lenses.

By from Unknown location on 25.06.2018 15:38

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I love my freshlook colorblend contact…

I love my freshlook colorblend contact lens that i purchased and the delivery is really fast. I recommend it.

By from Unknown location on 25.06.2018 15:33

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Wasn’t very happy as I purchased the…

Wasn’t very happy as I purchased the lenses for an occasion . One of the lense had a cloudy backing on which also stung when I put it in my eye . Called up and was told they had to receive the lens before sending a new one out which would of took too long for me to receive for the occasion . So I said don’t bother and purchased from else where. Also I have only ever brought lenses from your site before but won’t be doing so again .

By from Unknown location on 24.06.2018 23:43

Company replied:

Hello Salina, Thank you for your review. I am sorry to hear that one of your coloured lenses was faulty. We do usually require coloured lenses to be returned back to us before replacement if this is not the first occasion. As we have previously replaced a lens for you, this is the reason we needed to receive the lens back this time. I apologise that this was not suitable for you and you had to order elsewhere. Kind regards Hayley

, 25.06.2018 14:36

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Excellent!!

Excellent!!! I would recommend this company to anyone!!! :)

By from Unknown location on 24.06.2018 15:06

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Fast delivery and a wonderful customer…

Fast delivery and a wonderful customer service team very helpful.

By from Unknown location on 24.06.2018 14:51

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Fast shipping ans excellent…

Fast shipping ans excellent communication

By from Unknown location on 23.06.2018 12:49

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Great service.

Great service.

By from Unknown location on 22.06.2018 18:25

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Easy to order and delivered as stated…

Easy to order and delivered as stated when ordered. I would recommend.

By from Unknown location on 22.06.2018 18:15

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Fantastic service

Fantastic service! Have used them for over 5 years now and always receive my lenses quickly, usually within 24hrs of ordering if I order in the morning. Can’t recommend Contactlenses.co.uk enough!

By from Unknown location on 22.06.2018 18:05

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Great

Great, fast and reliable service. I have been a customer for 6 years and very happy with the company.

By from Unknown location on 22.06.2018 15:21

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Price and quality is so much better…

Price and quality is so much better then the opticians on the high street. Love the colours and it’s really comfortable throughout the day, have been ordering every month for several months now. Very happy with the services.

By from Unknown location on 22.06.2018 10:26

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Prompt service and an excellent…

Prompt service and an excellent communion and returns service. Thank you very much.

By from Unknown location on 22.06.2018 08:08

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They keep having stock issues

They keep having stock issues with my chosen brand of lenses. I order but sometimes takes almost 2 weeks for the order to be delivered and I end up buying lesser rated lenses with another provider as I have run out. A shame

By from Unknown location on 21.06.2018 21:40

Company replied:

Hello K_Dizzle, Thank you for taking the time to review our services. I am sorry that on occasions we are unable to fulfill your order as quickly as we would like. Your particular item is one that can take longer to arrive then most when our stock levels have become low due to popularity. Again I apologise for this and hope we can improve on this for you. Kind regards Hayley

, 25.06.2018 14:25

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Amazing!!

Amazing service as always, the contact lenses are really reliable too, great for the price.

By from Unknown location on 21.06.2018 17:26

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Fabulous easy to order and fast…

Fabulous easy to order and fast delivery service. Great prices and quality products couldn’t ask for more.

By from Unknown location on 21.06.2018 16:34

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Brilliant service received

Brilliant service received - as usual

By from Unknown location on 21.06.2018 16:11

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Slower delivery than usual

I’ve been ordering lenses for a number of years & been very happy. However there appears to have been some changes in the logistics & the order took a lot longer to be delivered.

By from Unknown location on 21.06.2018 15:33

Company replied:

Hello Sharon, Thank you for your review. You last few orders with us have always been sent within 24 hours if not before, therefore I can only apologise if the postal service has taken slightly longer to delivery your orders than usual. Kind regards Hayley

, 21.06.2018 18:03

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Good service, great lenses.

Easy ordering, fast delivery, and good comfortable lenses, and a reasonable price, would recommend them.

By from Unknown location on 21.06.2018 12:18

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The lenses arrived very quickly despite…

The lenses arrived very quickly despite being a rare type. A very streamlined service.

By from Unknown location on 21.06.2018 09:29

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Excellent service.

Excellent and swift service. Faultless.

By from Unknown location on 21.06.2018 06:39

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Great service!

Dependable, affordable, and fast!

By from Unknown location on 20.06.2018 20:19

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Simple easy and fast

Simple easy and fast. Thank you

By from Unknown location on 20.06.2018 19:20

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Easy reordering process

Easy reordering process - just a couple of clicks. Really efficient process and package arrived quickly.

By from Unknown location on 20.06.2018 17:13

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It was fast and exactly right

It was fast and exactly right - perfect service

By from Unknown location on 20.06.2018 17:05

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Very good quick delivery..

Very good quick delivery..

By from Unknown location on 20.06.2018 16:56

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Been using this company for a few…

Been using this company for a few months now, absolutely brilliant. Ordered on the day and delivered the next. Great service and will be using for many years ahead.

By from Unknown location on 20.06.2018 15:57

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Order came within 2 days of ordering

Order came within 2 days of ordering. Third time ordering from this site and always quick delivery, neatly packaged and product always as ordered. Would highly recommend from my experience.

By from Unknown location on 20.06.2018 15:36

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Very good service and excellent lenses…

Very good service and excellent lenses . I always use this service

By from Unknown location on 20.06.2018 15:31

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Fast

Fast service!!!!!!

By from Unknown location on 20.06.2018 15:31

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Verry happy

Verry happy. Good price and quality!

By from Unknown location on 20.06.2018 15:28

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Super quick delivery

Super quick delivery and lenses are great considering I chose some of the cheaper options. Definitely be ordering more when I run out.

By from Unknown location on 20.06.2018 12:20

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Fast and easy as always

Fast and easy as always

By from Unknown location on 20.06.2018 07:01

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I've used Contactlenses.co.uk since 2005

I've used Contactlenses.co.uk since 2005 and have never had any problems with them. Once you've decided what type of lens you want, it's easy to click on 'Re-Order' each time and the box is small enough to fit through the letter box, so you don't have to be at home when they arrive. They always arrive within a few days and can be stored in the box they come in until ready to use.

By from Unknown location on 19.06.2018 15:59

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Ordered and delivered within a couple…

Ordered and delivered within a couple of days

By from Unknown location on 19.06.2018 15:33

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I usually get the Freshlook monthly…

I usually get the Freshlook monthly contacts which are great but I went for the freshlook dailies which were quite dry. However, the service is great and I received my package very quickly- the next day I think.

By from Unknown location on 19.06.2018 01:28

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excellent product and fantastic service.

excellent product and fantastic service.

By from Unknown location on 19.06.2018 00:28

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I love the fact how everything is easy…

I love the fact how everything is easy to find on your website ..I'm absolutely pleased with how fast delivery was.. And I love your colour range..would be nice if you did more colours for instance certain themes..festives..etc but apart from that cannot complain at all! Well done for establishing a website like this one whoever is the owner of this and the rest of the team..hats of to you! Really happy with it and thank you for the contact lenses. X

By from Unknown location on 18.06.2018 23:22

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Very good service.

Very good service. They arrived the following day. Cost half the price if I went to Spec Savers ... Would never go anywhere else !!

By from Unknown location on 18.06.2018 19:22

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Quick delivery as always and…

Quick delivery as always and competitive price.

By from Unknown location on 18.06.2018 19:01

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Happy

Prompt, efficient service - excellent.

By from Unknown location on 18.06.2018 18:53

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I am so happy with this company

I am so happy with this company, I have been ordering from them since 8 years, no problem. I am satisfied with the way they dealt with any query. Thanks Shaheen

By from Unknown location on 18.06.2018 18:31

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Ordered and arrived next day

Ordered and arrived next day - good website . Clear and simple with a re order option Great product too

By from Unknown location on 18.06.2018 17:49

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Very fast delivery

Very fast delivery

By from Unknown location on 18.06.2018 17:43

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Always reliable

Always reliable

By from Unknown location on 18.06.2018 17:14

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Always quick and efficient

Always quick and efficient

By from Unknown location on 18.06.2018 16:31

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Have been your costumer for many years…

Have been your costumer for many years never had any issues. Dispatch time very fast always happy with the product

By from Unknown location on 18.06.2018 16:19

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Happy Customer

Easy to order, quick delivery, product as requested = happy customer! thank you

By from Unknown location on 18.06.2018 16:18

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Always happy with the professional…

Always happy with the professional service.

By from Unknown location on 18.06.2018 16:15

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.