Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 651-700 of 15,704 items.
Superb!

Superb. Good value products. Always delivered on time and always updated during process. Excellent.

By from Unknown location on 18.03.2023 21:26

Was this review helpful to you? Yes or No

Prompt efficient and good value

Prompt efficient and good value

By from Unknown location on 18.03.2023 20:23

Was this review helpful to you? Yes or No

I’m not happy with the quality of…

I’m not happy with the quality of contact lenses. I usually order crystal aqua but at that time they were out of stock.

By from Unknown location on 18.03.2023 18:29

Company replied:

Hello Adrianna, Thank you for your feedback on our product. I am sorry to hear that an alternative lens was not suitable. We would not want you to be wearing a lens you are not happy with. One of our support team will be in touch to try and resolve this issue for you. Apologies for the inconvenience caused. Kind regards Hayley

Hayley Brown, 20.03.2023 19:48

Was this review helpful to you? Yes or No

always amazing service

always amazing service

By from Unknown location on 17.03.2023 18:07

Was this review helpful to you? Yes or No

Very easy to order and fast delivery…

Very easy to order and fast delivery very happy great service

By from Unknown location on 17.03.2023 17:49

Was this review helpful to you? Yes or No

Fast delivery , great service

I have been using this company for years and they’ve never let me down. Fast delivery and great service.

By from Unknown location on 17.03.2023 17:24

Was this review helpful to you? Yes or No

I am very satisfied with Contact…

I am very satisfied with Contact lenses. The only thing I would say is they could get the order to us more quickly.

By from Unknown location on 17.03.2023 16:56

Was this review helpful to you? Yes or No

Always fast and reliable

Always fast and reliable, but getting more expensive!

By from Unknown location on 17.03.2023 16:50

Was this review helpful to you? Yes or No

exceptional professional company

I've used them for year now but recently I made a mistake when ordering my lenses, totally my mistake but they were very understanding and allowed me a full refund. Professional service every time, with a helpful team. Big shout out to Sophie for all her help.

By from Unknown location on 16.03.2023 19:58

Was this review helpful to you? Yes or No

Terrible Company - Customs fee

Terrible Company. I bought from the Irish version of the website contactlensesplus.ie. The delivery stated about 5 days, however, I then got a message after a week stating that I need to pay customs fee of 15 euro to deliver Ireland, which is ridiculous. The website is essentially false advertising - as the website states that it is fast delivery to Ireland. I didn't pay the fee and just sent the goods back. Complete waste of time for something as simple as contact lenses. The customer service representative was also incredibly rude when I contacted them. Won't buy from them ever again. Absolute joke.

By from Unknown location on 15.03.2023 19:23

Company replied:

Hello Michael, Thank you for your feedback. I am sorry that you have not yet received your order and that you were not aware all orders, regardless of the site ordered from are sent from the UK. A note is displayed before checkout to advise customer of the following: 'Contactlenses.co.uk is NOT responsible for any sales taxes, customs duties or other taxes charged by your customs department. Orders are despatched from the UK and you will be responsible for any import taxes or duties.' I apologise that this has caused you an inconvenience. One of our team will be in touch to track your parcel and resolve this for you. Kind regards Hayley

Hayley Brown, 16.03.2023 19:46

Was this review helpful to you? Yes or No

Customer support

Best price lenses delivered quick,only once delivery has failed &customer support was excellent too

By from Unknown location on 15.03.2023 18:11

Was this review helpful to you? Yes or No

Brilliant company

Brilliant company ! Very efficient and fast service .I have been using them for years. Many thanks

By from Unknown location on 15.03.2023 10:27

Was this review helpful to you? Yes or No

Timely and communicative

Timely and communicative. They were able to order my lenses quickly and provided me with a good level of communication. I will continue to order from them in the future

By from Unknown location on 14.03.2023 17:09

Was this review helpful to you? Yes or No

Excellent service and very quick…

Excellent service and very quick delivery

By from Unknown location on 14.03.2023 17:01

Was this review helpful to you? Yes or No

Perfect as always :)

Perfect as always :)

By from Unknown location on 14.03.2023 16:47

Was this review helpful to you? Yes or No

Reliable and quick delivery!

Been using this website for years and years. Reliable and quick delivery with quality products.

By from Unknown location on 14.03.2023 13:16

Was this review helpful to you? Yes or No

Reliable and Efficient

Have used this site for several years. Always pleased with service and products.

By from Unknown location on 13.03.2023 19:19

Was this review helpful to you? Yes or No

Always great!

Always great!

By from Unknown location on 13.03.2023 18:06

Was this review helpful to you? Yes or No

Great next day/2 day service

Great next day/2 day service. Saving me at least 20 a month

By from Unknown location on 13.03.2023 17:06

Was this review helpful to you? Yes or No

used them for years now

used them for years now. Great service and quick delivery

By from Unknown location on 13.03.2023 17:02

Was this review helpful to you? Yes or No

Quick delivery and great product👍

Quick delivery and great product👍

By from Unknown location on 12.03.2023 20:25

Was this review helpful to you? Yes or No

Not great.

The contact lenses are flimsy, and several have torn on removal from their packets. Not that impressed with my recent order at all, I expect better quality from contact lenses.co.uk

By from Unknown location on 12.03.2023 17:30

Company replied:

Hello Liz, Thank you for your feedback on our product. I am sorry to hear that the lenses you ordered were not suitable. I can see that you have been in contact with our support team to resolve this. Thanks again for your review. Kind regards Hayley

Hayley Brown, 13.03.2023 12:34

Was this review helpful to you? Yes or No

Lack of order info

For some reason this time I ordered I received no confirmation email and no despatch details which has never happened before. Usually the service is excellent so please don’t let your standard slip.

By from Unknown location on 12.03.2023 17:00

Company replied:

Hello Phil, Thank you for your review. I can see from our account that all confirmation and despatch emails were sent from us, so I apologise that this time these did not reach your account. This could be a server error so please check your junk folder as it could have reached there. One of our support will be in touch to confirm this and make sure we have your correct email info. Apologies again and thank you. Kind regards Hayley

Hayley Brown, 13.03.2023 12:44

Was this review helpful to you? Yes or No

The use of PayPal is rubbish

The use of PayPal is rubbish

By from Unknown location on 12.03.2023 13:31

Company replied:

Hello Peter, Thank you for your feedback. I apologise if you have experienced difficulties in making a payment via our webpage, I can see you have an open order within your account. One of our team will be in touch to see if there is anything we can help with. Apologies again and I hope we can resolve this for you. Kind regards Hayley

Hayley Brown, 13.03.2023 12:29

Was this review helpful to you? Yes or No

Excellent as every time we’ve…

Excellent as every time we’ve purchased. We don’t habitually use contact lenses, but when we need them you have a competitive price range and excellent delivery options. Thank you for keeping it simple.

By from Unknown location on 12.03.2023 02:39

Was this review helpful to you? Yes or No

⭐⭐⭐⭐⭐

Straightforward purchase, speedy delivery! Highly recommend this website. 👍🏼

By from Unknown location on 12.03.2023 00:06

Was this review helpful to you? Yes or No

Prompt delivery

Prompt delivery. Good value

By from Unknown location on 11.03.2023 17:23

Was this review helpful to you? Yes or No

Excellent

Excellent, arrived promptly and easy to order.

By from Unknown location on 11.03.2023 12:06

Was this review helpful to you? Yes or No

No stock again of my usual prescription

No stock again of my usual prescription

By from Unknown location on 10.03.2023 19:29

Company replied:

Hello Paul, Thank you for your review. I am sorry that your lenses were not available to order this time. We have large quantities on order to try and keep up with the demand of Crystal Aqua. One of our team will be in touch with more info on when these will be available to you. Apologies again and thank you for your patience. Kind regards Hayley

Hayley Brown, 13.03.2023 12:47

Was this review helpful to you? Yes or No

Really easy website to navigate and…

Really easy website to navigate and use. Repeat order so you don’t have to go through the whole process every time. Super fast delivery. Amazing 🤩

By from Unknown location on 10.03.2023 19:15

Was this review helpful to you? Yes or No

Product in stock

Product in stock Delivery was quick

By from Unknown location on 10.03.2023 18:40

Was this review helpful to you? Yes or No

Effecient and fast delivery

Effecient and fast delivery

By from Unknown location on 10.03.2023 18:17

Was this review helpful to you? Yes or No

Delivery was next day but didn't…

Delivery was next day but didn't request it so very fast delivery!! Lenses are excellent. I will definitely be ordering again. Highly recommend this company,🙂

By from Unknown location on 10.03.2023 16:54

Was this review helpful to you? Yes or No

Excellent

Excellent, i am now a loyal customer

By from Unknown location on 10.03.2023 16:47

Was this review helpful to you? Yes or No

Good quality contact lenses

Good quality contact lenses. Great value for money. Speedy delivery.

By from Unknown location on 10.03.2023 05:42

Was this review helpful to you? Yes or No

Efficient as always

Efficient as always

By from Unknown location on 08.03.2023 21:10

Was this review helpful to you? Yes or No

Very quick delivery with no problems at…

Very quick delivery with no problems at all; have used them many times before and would recommend :-)

By from Unknown location on 07.03.2023 21:08

Was this review helpful to you? Yes or No

Good product

Good product, great price and easy to order!

By from Unknown location on 07.03.2023 18:22

Was this review helpful to you? Yes or No

Have been using contaclenses.co.uk for…

Have been using contaclenses.co.uk for over 10 years now, always reliable, competitive prices with fast next day delivery.

By from Unknown location on 07.03.2023 16:49

Was this review helpful to you? Yes or No

Amazing service as always!

Amazing service as always!

By from Unknown location on 06.03.2023 21:05

Was this review helpful to you? Yes or No

Brilliant company to deal with

Brilliant company to deal with, first class service and excellent stock of lenses, can't be faulted!

By from Unknown location on 06.03.2023 13:18

Was this review helpful to you? Yes or No

Just what I was looking for

Was looking for cheaper contactlenses and I found the perfect ones. I find wearing them all day with no problems. They don't dry out like other lenses. Have even recommended them to family and friends.

By from Unknown location on 04.03.2023 21:05

Was this review helpful to you? Yes or No

Have no complaints

Have no complaints. Easy to order. Quick delivery. Nicely packaged lenses. Will order again.

By from Unknown location on 04.03.2023 19:33

Was this review helpful to you? Yes or No

My parcel got lost in the post

My parcel got lost in the post. I contacted the company and they immediately sent my order again without recharging me while Royal Mail are investigating.

By from Unknown location on 04.03.2023 19:13

Was this review helpful to you? Yes or No

First class service as always.

First class service as always.

By from Unknown location on 04.03.2023 01:09

Was this review helpful to you? Yes or No

The contact lenses are great value

The contact lenses are great for the cost, compared to more expensive ones. Ordering and delivery always goes smoothly. I have never had a problem.

By from Unknown location on 03.03.2023 18:31

Was this review helpful to you? Yes or No

My normal lenses where out of stock so…

My normal lenses where out of stock so the telephone sales person give me a 20% off the next available lenses which where more expensive. Very good customer service.

By from Unknown location on 03.03.2023 12:20

Was this review helpful to you? Yes or No

Excellent quick service

Excellent quick service, well recommended

By from Unknown location on 01.03.2023 17:18

Was this review helpful to you? Yes or No

Fantastic company

I’ve been ordering from this company for many years. I had an issue with one of my orders and they sorted out quickly and easily.

By from Unknown location on 01.03.2023 16:55

Was this review helpful to you? Yes or No

Excellent everything

Excellent everything. Price is great. Postage is fast. Esp considering I’m in NI. Customer service outstanding. I cannot recommend highly enough. Thank you.

By from Unknown location on 01.03.2023 09:12

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.