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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14217
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
286
based on 15738 customer reviews
4.8

Customer Reviews

Showing 7,101-7,150 of 15,738 items.
Excelent service

Excelent service, excelent quality

By from Unknown location on 12.02.2018 12:29

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Excellent and rapid service.

Excellent and rapid service.

By from Unknown location on 10.02.2018 19:19

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Fabulous service

Wonderful service as always-received by return of post

By from Unknown location on 10.02.2018 12:12

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My order was not in stock but I was …

My order was not in stock but I was given a delivery date. They arrived 5 days later and I had already left the country on a 30 day holiday.

By from Unknown location on 10.02.2018 00:01

Company replied:

Hello Richard, Thank you for your order and for your feedback. I am so sorry for the delay with your order. 1 part of your order was sent on the expected despatch date, however, the remaining part of your order was delayed by the manufacturer. We did email you to inform you of the delay. Please accept our sincere apologies that you did not receive your order in time for your holiday. Our support team will be in touch to discuss this further. Kind regards, Contactlenses.co.uk

, 12.02.2018 12:37

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very good and fast service

very good and fast service

By from Unknown location on 09.02.2018 20:53

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Delivery on time.

Delivery on time.

By from Unknown location on 09.02.2018 16:25

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Excellent Service

Straightforward ordering process and fast delivery. Very satisfied customer.

By from Unknown location on 09.02.2018 15:43

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as usual it is not only very easy to …

as usual it is not only very easy to order on line but the speed of turnaround was also great - I ordered at around 10am on a Friday morning and the lenses arrived the next day.

By from Unknown location on 09.02.2018 15:39

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Perfect – my order arrived the very next day

My order came the next day in a lovely small package, even though I had qualified for ordinary free postage. Perfect service and they support guide dogs, too!

By from Unknown location on 09.02.2018 15:23

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Perfect service!!!

Perfect service!!!

By from Unknown location on 09.02.2018 15:14

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Great

Comfy contactllenses worth ever penny.

By from Unknown location on 08.02.2018 23:37

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Service

Always a speedy delivery

By from Unknown location on 08.02.2018 23:05

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Excellent Product and Service

No reservations! Totally recommend it!

By from Unknown location on 08.02.2018 22:55

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Excellent service

Excellent service

By from Unknown location on 08.02.2018 20:53

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Great Service

I have been ordering lenses from Contactlenses.co.uk for some time now and I am delighted with the service. Lenses are delivered very quickly sometimes I'm surprised how quickly they arrive. Highly recommend.

By from Unknown location on 08.02.2018 18:40

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Excellent !

Excellent !! delivery as stated easy to order and pleasant staff. I will definitely be ordering more as required 👍

By from Unknown location on 08.02.2018 18:00

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Been using this company for couple of …

Been using this company for couple of years now. Find them very good and staff very helpful.

By from Unknown location on 08.02.2018 15:39

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A+ Retailer

Superb service. Quick and clear. Would highly recommend.

By from Unknown location on 08.02.2018 15:27

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Excellent service

Excellent service, website easy to use, order arrived quicker than expected, easy to reorder... fantastic!

By from Unknown location on 08.02.2018 09:13

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Website is easy to navigate

Website is easy to navigate. Product arrived quickly. Great feature that you can reorder your last order so don't have to search. 10/10

By from Unknown location on 08.02.2018 00:39

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5 star service

5 star service, happy customer of ten years!

By from Unknown location on 07.02.2018 21:16

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Perfect every time.

I have always used contactlenses.co.uk as my primary lens provider over the last 10 or so years due to good quality lenses even from the budget range and speedy turnaround when bought. I've previously bought lenses around 4pm yet have arrived on my doorstep the next day around 16 hours later. What more can you ask for? Excelent service, quality goods at an affordable price = 1 very satisfied customer. Dan.

By from Unknown location on 07.02.2018 19:02

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would recommend

Always the right products, good price and delivered quickly, would definitely recommend.

By from Unknown location on 07.02.2018 17:59

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My order

Fantastic service always. Well done team.

By from Unknown location on 07.02.2018 16:32

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Fast service.

Fast service.

By from Unknown location on 07.02.2018 15:26

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Contact Lenses.co.uk are consistently good and reliable

Contact Lenses.co.uk are consistently good and order arrives within 1 - 2 days. I have been using them for a couple of years. I don't wear contacts all the time, but have my optical prescription. They were really helpful when I phoned as I had £3 refund to come on the order. The lady I spoke to consulted her supervisor as it was from last year, and they waived the postage charge too as a good will gesture. I was surprised and pleased

By from Unknown location on 07.02.2018 15:24

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I’m always getting exactly what i need …

I’m always getting exactly what i need from this online store. Also very fast delivery , friendly and helpful customer service.

By from Unknown location on 06.02.2018 20:27

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exceptionally prompt delivery and very …

exceptionally prompt delivery and very easy to re-order previous order

By from Unknown location on 06.02.2018 18:31

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Excellent and efficient service

Excellent and efficient service. Excellent product range and excellent account and past orders retrieval system,

By from Unknown location on 06.02.2018 16:33

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Great service delivered on time and …

Great service delivered on time and with a competitive price

By from Unknown location on 06.02.2018 16:13

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Reliable like always

Reliable like always, cheap, good lenses (Crystal 1day), super quick delivery!!! I do recommend

By from Unknown location on 05.02.2018 20:15

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Good tracking info so I always knew …

Good tracking info so I always knew what was happening. Delivered as promised - next day.

By from Unknown location on 05.02.2018 16:37

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Excellent affordable product

Excellent affordable product, well packed,super fast delivery.

By from Unknown location on 05.02.2018 16:03

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Always reliable

Been using these guys for years. Always reliable.

By from Unknown location on 05.02.2018 15:46

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BEST customer service

BEST customer service, super quick replies and really comfortable lenses, definitely purchasing from here again

By from Unknown location on 05.02.2018 15:38

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always a good service

always a good service

By from Unknown location on 05.02.2018 08:48

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yes would absolutly recommend anyone to …

yes would absolutly recommend anyone to use contactlenses.co.uk

By from Unknown location on 04.02.2018 12:40

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So easy to order and quick delivery

Have been using this service for years. Fast and reliable. Highly recommended.

By from Unknown location on 03.02.2018 20:33

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simple and easy site

i am an infrequent lens wearer, and just get a pair of boxes as and when my stock gets low. I have used contactlenses.co.uk for several years now and ordering/delivery is always quick and easy

By from Unknown location on 03.02.2018 14:02

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unhappy with customer service illogical …

unhappy with customer service illogical reasoning !

By from Unknown location on 02.02.2018 17:44

Company replied:

Hi Georgie, Thanks for your order and for your feedback. I am sorry that you are unhappy with the service you have received. On your last order, you decided to try some different lenses to your usual and you did not like them and requested a refund/replacmeent. As we are a lens replacement company we would expect our customers to use the lenses they have been prescribed or advised to. All lenses come in different materials, sizes and solutions and different lenses will suit different people. We would only refund for unopened boxes. I am sorry that you are unhappy with this and our customer support team will be in contact to discuss this further. Kind regards, Contactlenses.co.k

, 03.02.2018 13:25

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I have used this website for many years …

I have used this website for many years and they are always exceptional on delivery. I would always recommend them for their excellent service.

By from Unknown location on 01.02.2018 22:58

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Best quality

Nearly everytime I have ordered contact lenses they arrived the next day (all except once). Sturdy, not excessive packaging and never had a problem with any incorrect products. Will continue purchasing from this website.

By from Unknown location on 01.02.2018 18:29

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Great site 👍🏻

I always order my contacts from here and they are shipped really quickly, same day usually, and if I order early enough in the morning I have them the next day

By from Unknown location on 01.02.2018 18:10

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Came on time and in good condition

Came on time and in good condition

By from Unknown location on 01.02.2018 15:17

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Fast, reliable and went the extra mile.

Fast, reliable and went the extra mile. I asked about some lenses I had ordered mistakenly and almost immediately received a personal reply explaining how to return them by freepost and promising a refund - which I had neither asked for nor expected. Thank you!

By from Unknown location on 01.02.2018 09:45

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Came very quickly

Came very quickly, and product exactly as expected

By from Unknown location on 31.01.2018 23:12

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Great Service !

I have used this website for a few years for my contacts and they have always been delivered to me within a few days of ordering. I definitely recommend!

By from Unknown location on 31.01.2018 20:25

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Great service

Fast and easy using opticians prescription, never had and issue. Bought a few more in order to get the free postage was well worth it.

By from Unknown location on 31.01.2018 15:29

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Very fast delivery but disappointed …

Very fast delivery but disappointed that postage is now £3.00 for a small box of contact lenses

By from Unknown location on 31.01.2018 15:12

Company replied:

Hi Wendy, Thanks for being a customer of contactlenses.co.uk and for taking the time to leave a review. We tried to keep the free postage on all orders, however, it was no longer viable for smaller orders (due to the costs involved in the despatch, packaging and postal costs). It was a difficult decision to make, and we tried to keep the threshold for free delivery as low as possible at £30. Hopefully if the future you will be able to order a few more boxes at a time so can continue to get the free delivery. Kind regards, Sophie Contactlenses.co.uk

, 03.02.2018 13:29

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Brilliant service

Brilliant service

By from Unknown location on 30.01.2018 17:15

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.