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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14159
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15676 customer reviews
4.8

Customer Reviews

Showing 7,151-7,200 of 15,676 items.
Always reliable and speedy delivery!

Always reliable and speedy delivery!

By from Unknown location on 16.01.2018 17:17

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Always arrive the next day and parcel …

Always arrive the next day and parcel fits through the door - no messing around collecting.

By from Unknown location on 16.01.2018 15:55

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Easy to use website

Easy to use website, ordered 10 am arrived by post the next day !

By from Unknown location on 16.01.2018 15:27

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Fabulous service...

Fabulous service.... lenses came the next day! And at a very reasonable price too... so easy to order with a wide range of choice I’ll definitely be ordering from here again

By from Unknown location on 16.01.2018 09:35

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Shopping with contactlenses.co.uk is Great service

Shopping with contactlenses.co.uk is very good as the lenses are usually delivered the next day so great service however prices have increased and now charge for postage if spend under £30 which i do. Customer service is excellent as i ordered the wrong contact lenses once in error so rang them as was advised not to worry and replacement lenses were delivered the very next day at no extra cost and did not have to return the incorrect ones.

By from Unknown location on 16.01.2018 09:33

Company replied:

Hi Debra, Thank you for being a customer of Contactlenses.co.uk and for taking the time to leave a review. Great to hear that you are happy with the service we provide! We do try and keep prices as low as possible and I am sorry that we introduced the delivery charge for orders under £30. It had become unfeasible to continue to offer the free delivery on smaller orders. Thanks for your feedback and I hope you continue to be a customer as we do believe we offer a great service and value for money. Kind regards, Sophie Contactlenes.co.uk

, 16.01.2018 11:14

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Very quick delivery

Very quick delivery. I ordered a cheaper option on contact lenses to those I usually use as they were at a price where I could try them without feeling I'd lost money if I wasn't happy with them. For sure I will be purchasing these again, they were better than my usual brand! Thank you for an excellent service and I'll definitely be using you going forward.

By from Unknown location on 15.01.2018 19:01

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So easy to reorder and incredibly quick …

So easy to reorder and incredibly quick delivery.

By from Unknown location on 15.01.2018 18:59

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Easy to order delivered the next day

Easy to order delivered the next day! Cost effective - Awesome.

By from Unknown location on 15.01.2018 17:37

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Great as always!

Great as always!

By from Unknown location on 15.01.2018 16:13

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Very easy service to use

Very easy service to use, for a very excellent price. Got the delivery very we quickly with 48 hours if making order.

By from Unknown location on 15.01.2018 15:48

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Very easy to reorder and arrived within …

Very easy to reorder and arrived within a day or so of ordering.

By from Unknown location on 15.01.2018 15:37

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Easy to order & great VFM

Easy to order, easy to re-order and great value for money

By from Unknown location on 15.01.2018 15:29

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Always quick and effortless with great …

Always quick and effortless with great prices

By from Unknown location on 15.01.2018 15:28

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A true five star company.

I've used this company for lenses for a few years and have always found them to be brilliant. They have a large choice of lenses but lots of helpful info allows you to see the differences quite clearly. The ordering process is very clear, quick and simple. Prices are very good. Delivery is fast and everything is always packaged properly. I've recommended them to many others and will continue to do so.

By from Unknown location on 15.01.2018 10:30

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A great service

A great service; efficient; fast; price seems good and free postage

By from Unknown location on 12.01.2018 20:46

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Very good service

Very good service , I’m very happy, and I will order again from you .

By from Unknown location on 12.01.2018 19:40

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Reliably good

I’ve used contactlenses.co.uk now for a number of years . Prices and service are both fab totally recommend

By from Unknown location on 12.01.2018 17:47

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Fast service

Fast service

By from Unknown location on 12.01.2018 07:49

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Lenses arrived promptly..very pleased …

Lenses arrived promptly..very pleased with the lenses i ordered. Went by previous reviews and was not disappointed.

By from Unknown location on 11.01.2018 16:11

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Rapid delivery

As always, very fast delivery and excellent product.

By from Unknown location on 11.01.2018 15:32

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Great Service.

Thanks for another trouble free transaction. Good prices and fast delivery. We are a family of four and have all been using contact lenses.co.uk for many years.

By from Unknown location on 11.01.2018 14:29

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Quick reliable service

Quick reliable service. Thank you great service will order again.

By from Unknown location on 10.01.2018 23:19

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Always reliable and fast

Always reliable and fast. Recently resent part of my order, where I ordered the wrong prescription, and received the new lenses before i’d Returned the originals. Great service.

By from Unknown location on 10.01.2018 18:51

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Always great service

Always great service

By from Unknown location on 10.01.2018 18:31

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Really efficient service my lenses come …

Really efficient service my lenses come within days of ordering! Also the option to repeat my order makes it so quick and easy to order my lenses. Fantastic service!! Would definitely and have recommended to anyone I know who wears contacts.

By from Unknown location on 10.01.2018 17:25

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A great company to do business with

I have used them for years they never mess up the order it always arrives swiftly, they are friendly to deal with on the phone And the one time I placed an order for something out of stock they sent me a more expensive product at no extra charge Good value for money Website equally easy to use

By from Unknown location on 10.01.2018 15:56

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Excellent online product seller

One of the best companies for service, accuracy and delivery that I have ever had the pleasure of purchasing from. Ive purchased contact lenses from contactlenses.co.uk for the past 7 years and they are fast, the product has always arrived next day, packaging intact, east to reorder and fast check-out as well as priced accurately. Could not recommend more.

By from Unknown location on 10.01.2018 15:32

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Excellent service and price

Lenses in stock and good price. Ordered in afternoon and delivered next day. This is the second time I have used this site with same excellent service delivered.

By from Unknown location on 10.01.2018 15:25

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Correct lenses delivered with no further delay or extra cost.

Recently, I made an order where I had purchased the incorrect lenses. James from customer support got in touch and immediately sent over the correct lenses so it meant no further delay. He was a great help - I was able to send the incorrect lenses back but had the correct ones delivered on the same day. So impressed!!

By from Unknown location on 10.01.2018 15:17

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super easy service

super easy service - love the instant re order. way better than specsavers service. use the normal postage as the express delivery is often not as quick and not worth the money

By from Unknown location on 10.01.2018 08:30

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Excellent product but had to wait 7 …

Excellent product but had to wait 7 days for delivery.

By from Unknown location on 10.01.2018 00:45

Company replied:

Hi, Thanks for your order and for being a customer of Contactlenses.co.uk. I am really sorry that this order took 7 days to be delivered. The order was placed on the 2nd of Jan and sent the same day. First class with Royal Mail is usually really quick and I am unsure why took so long on this occasion. There seems to have been a delay with the postal service (perhaps after the New Year) and I apologise for any inconvenience the delay caused. Kind regards, Sophie Contactlenses.co.uk

, 10.01.2018 10:06

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I had placed an order with another …

I had placed an order with another internet company for the same items. After waiting two weeks I had not received any items or email of explanation. They were the second company to not provide the service they offered on line. Contactlenses.co did exactly what they said they would do and sent my order the next working day.

By from Unknown location on 09.01.2018 23:38

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excellent service all round

excellent service all round

By from Unknown location on 09.01.2018 16:48

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Great every time

Great every time, good prices, easy to order, quick dispatch and delivery and never had any problem with the product when it arrives.

By from Unknown location on 09.01.2018 16:11

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Seeing is believing!!

Always had great customer service and speedy delivery! Been using this company for years. Well recommended!

By from Unknown location on 09.01.2018 16:06

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pleased consumer.

arrived on time. good value for money.... easy to find what you are looking for.

By from Unknown location on 09.01.2018 16:03

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Excellent service

Excellent service

By from Unknown location on 09.01.2018 15:44

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Prompt delivery and always good service …

Prompt delivery and always good service at a reasonable price.

By from Unknown location on 09.01.2018 15:42

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These guys don't mess about

These guys don't mess about, order, pay ship and deliver all quick. I've been using this business for a couple of years now. Never had an issue and they will be in touch if there will be a delay otherwise enjoy a quick easy business. Thanks 🙏🏼

By from Unknown location on 07.01.2018 07:53

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Perfect service

Perfect service, very good contact lenses, quick delivery, very pleased with every order 👍

By from Unknown location on 06.01.2018 21:43

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Always a great service

Always a great service. Easy to place order and superb quick delivery

By from Unknown location on 05.01.2018 21:53

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i have been buying from you for a long …

i have been buying from you for a long while and my package was always put through my letterbox this time the it was delivered whilst I was out so the postman took it to the delivery office which is 5 miles from my house so very inconvenient for me why did this happen ?????

By from Unknown location on 05.01.2018 18:55

Company replied:

Hello Maddy, Thanks for being a customer of Contactlenses.co.uk and for taking the time to leave us feedback. I am really sorry that on this occasion your box was not posted, I am not sure why this has happened as our boxes are the same letterbox friendly design as with your previous orders. One of our support staff will be in contact to discuss this further. Again I apologise for the inconvenience having to pick your lenses up from the delivery office caused. Kind regards, Contactlenses.co.uk

, 05.01.2018 20:08

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5 Star rated review

I have used your company several times and find that your service is a genuine 5 star. Good price and all ways despatched either same or following day. Regards Phil Grundy

By from Unknown location on 05.01.2018 15:47

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All I can say is spot on as always …

All I can say is spot on as always thanks.

By from Unknown location on 05.01.2018 15:39

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Always fast

Always fast. Good service, excellent range. Undercuts over regulated British optician market significantly.

By from Unknown location on 05.01.2018 10:29

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Letter box size!

Always been a good service. Although, it would be useful if maybe the packaging specified that it can fit through the letter box (if for one months worth of lenses). For some reason, the last few months the postman has not posted it and I've had to collect it from the depot which is a pain in the neck! It fits in through the letter box!

By from Unknown location on 04.01.2018 16:32

Company replied:

Hi Tom, Thanks for being a customer of Contactlenses.co.uk and for taking the time to leave us a review. It is great to hear that you are generally happy with the service, however, I am sorry for the frustration caused by the postman not posting the box through your letterbox. A member of our support team will be in contact to discuss this further. Kind regards, Contactlenses.co.uk

, 05.01.2018 20:10

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Excellent service received lens within …

Excellent service received lens within a few days of ordering over the Christmas holidays

By from Unknown location on 04.01.2018 13:49

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I have been using them for years and …

I have been using them for years and find contactlenses.co.uk to be fast, reliable and easy to use.

By from Unknown location on 04.01.2018 08:29

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Very fast and efficient

Very fast and efficient

By from Unknown location on 03.01.2018 22:55

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Great contacts, quick delivery

I always buy my daily contacts from here, great price and comfy lenses! They are always dispatched and delivered quickly. Highly recommend

By from Unknown location on 03.01.2018 22:09

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.