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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 7,301-7,350 of 15,708 items.
Great Service

Great service! Will use them again and again!

By from Unknown location on 19.12.2017 16:38

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Cheap on time quality

Cheap on time quality. Whats not to like

By from Unknown location on 19.12.2017 15:29

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Excellent service !

Excellent service !

By from Unknown location on 19.12.2017 11:23

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Good Service

Good Service. Easy to navigate website. Super fast and reliable delivery system.

By from Unknown location on 19.12.2017 08:50

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Excellent service

Excellent service - fast delivery every time and the lenses are always comfortable.

By from Unknown location on 19.12.2017 08:11

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Perfect

Fast delivery! Very well done

By from Unknown location on 18.12.2017 22:03

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Excellent

Excellent, quick delivery, cheap good quality contact lenses

By from Unknown location on 18.12.2017 19:14

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Excellent service and very quick to …

Excellent service and very quick to deliver and always order my contact lenses from.them all the time

By from Unknown location on 18.12.2017 18:47

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Excellent products and very fast …

Excellent products and very fast delivery. Highly recommended.

By from Unknown location on 18.12.2017 17:54

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Excellent service ordered and delivered …

Excellent service ordered and delivered the next day.

By from Unknown location on 18.12.2017 16:38

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Great as always!

Great as always! Quick delivery and easy ordering. This has now changed, I do not recommend this company!

By from Unknown location on 18.12.2017 15:59

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GOOD SERVICE

GOOD SERVICE, RELIABLE AND QUICK

By from Unknown location on 18.12.2017 15:49

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Great service as always!

Great service as always!

By from Unknown location on 18.12.2017 15:48

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Excellent service with order dealt with …

Excellent service with order dealt with on day of receipt and received two days later despite Christmas rush

By from Unknown location on 18.12.2017 15:42

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Contacts arrived quickly but were …

Contacts arrived quickly but were supposed to be monthly only wore three times yesterday at a wedding one eye was hurting and i realised that the lens had split in two leaving my eye sore and red

By from Unknown location on 17.12.2017 14:16

Company replied:

Hello Aelish, Thank you for your order and feedback. I am very sorry to hear about the issue with one of your contact lenses. Our customer support team has been in contact to discuss this further. Kind regards, Sophie Contactlenses.co.uk

, 19.12.2017 10:45

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10/10

Always speedy and 10/10 service

By from Unknown location on 17.12.2017 01:49

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Easy to use website

Easy to use website, good advice and fast delivery.

By from Unknown location on 16.12.2017 22:49

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The lenses arrived literally the day …

The lenses arrived literally the day after I ordered them! It's really quick!

By from Unknown location on 16.12.2017 12:12

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Superb choice & very quick delivery.

Superb choice & very quick delivery.

By from Unknown location on 16.12.2017 10:28

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Bitterly disappointed with the service …

Bitterly disappointed with the service i have recently received with my last 2 orders I have been a loyal customer for a number of years but recently i have found the service to be unacceptable. I have been having to chase deliveries and my last order never arrived and i had to call to get more lenses dispatched. I do expect a call or some type of customer care response.

By from Unknown location on 16.12.2017 09:31

Company replied:

Hello Darryl, Thank you for your feedback and I do apologise that your last 2 orders were not delivered as quickly as usual. Your last order was lost by Royal Mail and we did resend your order to you on a next day guaranteed service. We do pride ourselves on our service and it is regrettable that we let you down. Our customer support team will be in touch to discuss this further. Kind regards, Contactlenses.co.uk

, 19.12.2017 10:44

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Excellent customer service

Excellent customer service, on many an occasion. Happy to have been giving them my custom for the past 10 years. Excellent company. It should be an example to all.

By from Unknown location on 15.12.2017 11:57

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Excellent Service

Excellent Service, would not go anywhere else now !

By from Unknown location on 15.12.2017 10:07

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Arrived very quickly haven't worn yet

Arrived very quickly haven't worn yet

By from Unknown location on 14.12.2017 23:06

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Really happy with lenses but not too …

Really happy with lenses but not too happy to pay postage now as used to be free

By from Unknown location on 14.12.2017 19:45

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Been getting my contact lenses from …

Been getting my contact lenses from here for a couple of years now, great price, good quality lenses and quick delivery, what more could you ask for !!

By from Unknown location on 14.12.2017 19:38

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Cannot fault in any way !

Cannot fault in any way !! Great service, products and prices!!

By from Unknown location on 14.12.2017 18:26

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It is so easy to Re-order my contact …

It is so easy to Re-order my contact lenses and delivery is very quick, an excellent service

By from Unknown location on 14.12.2017 16:35

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Always fast and efficient

Quick efficient service as usual

By from Unknown location on 14.12.2017 16:08

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Awesome

Awesome. Quick easy! Cant find fault!

By from Unknown location on 14.12.2017 15:15

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Always receive great service

Always receive great service, well priced and next day delivery, brilliant

By from Unknown location on 14.12.2017 08:29

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Great service

I’ve been using contact lenses.co.uk for about a year now and they are great! They are fast and so much cheaper than I used to pay. Often I receive my lenses earlier than the estimated date given when I place my order.

By from Unknown location on 14.12.2017 00:02

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Must have lenses!

I have been wearing contact lenses for years now and these lenses are the best ever!! Excellent quality,so comfortable, no more dry eyes just brilliant!!

By from Unknown location on 13.12.2017 18:51

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Efficient and clear service and easy to …

Efficient and clear service and easy to order and navigate around the website

By from Unknown location on 13.12.2017 16:55

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Quick and easy to order

Quick and easy to order. Same price as before and quick delivery. Thank you.

By from Unknown location on 13.12.2017 15:39

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First class service together with …

First class service together with excellent value

By from Unknown location on 13.12.2017 15:26

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Great lenses and super fast delivery

Great lenses and super fast delivery

By from Unknown location on 13.12.2017 15:22

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received quickly

received quickly, no errors, good service

By from Unknown location on 13.12.2017 15:13

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Arrived quickly

Arrived quickly

By from Unknown location on 13.12.2017 13:31

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Superb service

Superb service - wide range, easier ordering, super fast delivery, excellent communication - couldn't be better.

By from Unknown location on 13.12.2017 10:33

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Really quick!

Really quick!

By from Unknown location on 12.12.2017 18:39

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I ordered my lenses 6 days ago for next …

I ordered my lenses 6 days ago for next day delivery one set was delivered yesterday am still waiting for the second set. Usually it takes 2-3 days to the Isle of Man. For every box of lenses I buy at least 2 lens are damaged beforeI can put them in my eye( rough edge, hole or torn )

By from Unknown location on 12.12.2017 15:29

Company replied:

Hello Anne, Thank you for your feedback. I apologise that both of your lens order have yet to arrive. I can confirm both orders were sent to you on the 5th December with Royal Mail first class delivery which does under normal circumstances arrive next day or within 1-3 days. One of our customer support team will be in touch to resolve this for you shortly. Apologies again, Kind regards Hayley

, 13.12.2017 08:40

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Excellent efficient service

Excellent efficient service

By from Unknown location on 12.12.2017 15:23

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Great service choice and product

Great service choice and product. Much easier than any service I have used to date.

By from Unknown location on 12.12.2017 11:49

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Excellent fast and reliable service

Excellent fast and reliable service

By from Unknown location on 11.12.2017 16:32

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Excellent as always

Excellent as always

By from Unknown location on 11.12.2017 15:45

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Lenses have still not arrived!

Lenses have still not arrived!

By from Unknown location on 11.12.2017 15:34

Company replied:

Hello James, Thank you for your review. I am sorry that your order has not arrived with you within our usual 1-3 days. One of our customer support team will be in touch shortly to resolve this for you. Apologies again, Kind regards Hayley

, 11.12.2017 15:51

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Ordered dispatched delivered 5 star …

Ordered dispatched delivered 5 star performance plus a comfortable wear you cant ask for more than that.

By from Unknown location on 11.12.2017 08:54

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very good service

very good service

By from Unknown location on 10.12.2017 14:39

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East to use but it’s been 6 days and I …

East to use but it’s been 6 days and I still ain’t received my order disappointed as we are both based in Bristol

By from Unknown location on 10.12.2017 00:44

Company replied:

Hello Gurmash, Thank you for your feedback. I am sorry to hear that your order has not arrived with you within our usual 1-3 days after despatch. A member of our customer support team will be in touch shortly to resolve this for you as soon as possible. Apologies for any inconvenience caused, Kind regards Hayley

, 10.12.2017 16:11

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Excellent service!!

Excellent service!!

By from Unknown location on 09.12.2017 03:09

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.