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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 701-750 of 15,704 items.
The contacts I ordered where unsuitable…

The contacts I ordered where unsuitable for me therefore I contacted Andrew and he couldn’t have been more helpful with suitable contacts and my credit .. well done 👍🏻 top service 👍🏻

By from Unknown location on 28.02.2023 20:55

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Reliable supplier, great customer service

I have been ordering from them for years and the customer service is just great. I probably only have had problems with orders a couple of times in over five years but it was 1. no ones fault 2. it was resolved in hours.

By from Unknown location on 28.02.2023 17:11

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Easy site to navigate and place order

Easy site to navigate and place order. Slow delivery - I would have expected next day delivery rather than next week

By from Unknown location on 28.02.2023 16:56

Company replied:

Hello. Thank you for your review. Its great you found our site easy to use. I am sorry that the time your lenses took to arrive disappointed you. As your multifcocal lens is a lens we order in for each wearer, this will mean we cannot despatch your order as quickly as we would like. Apologies for the delay and thank you for your continued custom. Kind regards Hayley

Hayley Brown, 01.03.2023 19:35

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Thank you again.

Thank you again.. my lens were delivered to me the day after I ordered them…. You never fail to please. Thank you

By from Unknown location on 27.02.2023 10:14

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Easy to navigate website.

Easy to navigate website makes finding the right lenses at the right price simple for a complete technophobe!!! Great communication and very prompt delivery.

By from Unknown location on 26.02.2023 20:39

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Quick delivery and was easy to order

Quick delivery and was easy to order

By from Unknown location on 26.02.2023 18:21

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Sophie is outstanding … given up…

Sophie is outstanding … given up ordering online just call her she’s helpful knowledgable and the whole process is seamless … Top notch service 💜

By from Unknown location on 25.02.2023 18:50

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Reliable and fast

I have used this company for many years and they have never failed me. Super quick delivery from ordering. They have in the past, replaced contact lenses out of stock for more expensive ones at no extra cost to me 🤩 Very happy with them.

By from Unknown location on 25.02.2023 18:39

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Great service

Starting to get a little expensive but quick reliable service

By from Unknown location on 25.02.2023 18:31

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Prompt delivery

Prompt delivery. Very good value for money Contact lenses best I have ever had.

By from Unknown location on 25.02.2023 16:55

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Always great service!

Always great service!

By from Unknown location on 25.02.2023 01:57

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They are proactive.

They are proactive.

By from Unknown location on 24.02.2023 20:38

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Great value

Great lenses and fantastic value too, thank you

By from Unknown location on 24.02.2023 15:04

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Excellent customer service

Excellent customer service, fast delivery , all good.

By from Unknown location on 23.02.2023 20:32

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Simple to easy

Simple to easy , lenses arrived promptly

By from Unknown location on 23.02.2023 18:50

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As always a great customer experience

As always a great customer experience. Super fast delivery. Would highly recommend.

By from Unknown location on 23.02.2023 17:40

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Quick

Quick, easy and reliable company.

By from Unknown location on 23.02.2023 00:41

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It’s easy to order

It’s easy to order , contact lenses are great , just hope you don’t stop making all the crystal ones , I’ve used these for years they are so comfortable and affordable

By from Unknown location on 22.02.2023 17:34

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Great packaging and service

Easy to order, and great lenses

By from Unknown location on 22.02.2023 17:09

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Very fast delivery

Very fast delivery

By from Unknown location on 21.02.2023 20:43

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They are very dry.

They are very dry.

By from Unknown location on 21.02.2023 17:22

Company replied:

Hello Rebecca, Thank you for your review of our product. I am sorry that the lenses were not suitable for you and caused dryness. One of our support team will be in touch to discuss this further with you. Apologies again, Kind regards Hayley

Hayley Brown, 22.02.2023 19:53

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Always great price

Always great price, always quick delivery. Nice and easy.

By from Unknown location on 21.02.2023 16:47

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Lenses ordered were fine although they…

Lenses ordered were fine although they were out of stock of my preferred lenses. This meant additional cost which was unfortunate. The second time lenses have been out of stock from my own experience.

By from Unknown location on 21.02.2023 08:25

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Great product and service

Great product, great value and quick shipping. Super convenient service, thanks

By from Unknown location on 20.02.2023 20:57

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Excellent service as always

Excellent service as always! Ordered lenses on Tuesday and they arrived the next day.

By from Unknown location on 20.02.2023 20:31

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Good lenses

Good lenses, fast delivery

By from Unknown location on 20.02.2023 19:38

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I have been using this supplier for…

I have been using this supplier for over ten years and always received prompt service and excellent products.

By from Unknown location on 20.02.2023 18:49

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Quick and good service just what I…

Quick and good service just what I needed and pleased with the packaging will order again

By from Unknown location on 19.02.2023 20:28

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What a great company to deal with

What a great company to deal with. Ordering is simple with a fabulous selection of lenses on an easy to navigate website. (Someone has done there homework here).re-ordering even easier, just a few taps and it's done. Delivery is ultra-fast, ordered one day, delivered the very next day. And customer service, I've only needed them once but my goodness they are the best I've ever experienced.

By from Unknown location on 19.02.2023 17:02

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Have used this company for years and…

Have used this company for years and are super reliable and great prices

By from Unknown location on 19.02.2023 16:55

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fast and very good product

fast and very good product

By from Unknown location on 19.02.2023 16:22

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Perfect!

Always excellent service from this company. Ordered online, lenses arrived two days later - and I live on a northern Scottish island! I never buy from anywhere else.

By from Unknown location on 19.02.2023 15:23

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Disappointed that my usual product was…

Disappointed that my usual product was out of stock, however was desperate for some lenses so tried a different range, dispatch and delivery was very quick as usual, pleased with order.

By from Unknown location on 18.02.2023 20:39

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Always great to order from this seller …

Always great to order from this seller They are quick and always deliver a quality product on time never disappoint .

By from Unknown location on 18.02.2023 17:26

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Always a great service and fast…

Always a great service and fast delivery, but I get used to a certain lens then they become unavailable, so I'm on my 3rd type now whereas my originals were really good lenses.

By from Unknown location on 18.02.2023 17:18

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Superb price...top quality..speedy…

Superb price...top quality..speedy postage.

By from Unknown location on 18.02.2023 17:01

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Great firm with very competitively priced lenses.

Ordering from Contact lenses.co.uk is straightforward and delivery is within 48 hours. Found a daily disposable that is 1: Comfortable for dry eyes . 2: More comfortable and economical than most well known brands.

By from Unknown location on 18.02.2023 17:01

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Excellent service as usual!

Excellent service as usual!

By from Unknown location on 18.02.2023 16:49

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Can't fault them.

When I think about it I think I've been using this company for about 20 years. What more can you say? Never had a single issue in that whole time.

By from Unknown location on 17.02.2023 21:39

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I‘ve used this company for more than…10 years.

I‘ve used this company for more than ten years. They offer good value and always deliver quickly. Their customer service is really good too (my mum had to call them when a payment didn’t go through). Highly recommend.

By from Unknown location on 17.02.2023 19:44

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Great customer service

Great customer service, a pleasure to deal with.

By from Unknown location on 16.02.2023 20:28

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Very quick delivery

Very quick delivery

By from Unknown location on 16.02.2023 17:12

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Good price

Good price, excellent service

By from Unknown location on 16.02.2023 17:00

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Contact lenses are really affordable…

Contact lenses are really affordable and comfortable definitely worth the money.

By from Unknown location on 16.02.2023 16:50

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Excellent service

Excellent service, great prices and fast service, Recommend to all

By from Unknown location on 15.02.2023 19:22

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Excellent Service, Great Prices

I've always hade excellent service from ContactLenses.co.uk and this was more of the same. Very cheap, very quick and always reliable. They have even, in the past, phones me to confirm an unusual looking choice in my order before dispatch (unexpected prescription).

By from Unknown location on 13.02.2023 16:50

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Easy to re-order on website

Easy to re-order on website. Speed of delivery is excellent. Product is great that’s why I keep coming back. Very happy with service.

By from Unknown location on 13.02.2023 10:19

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Excellent and speedy service

Excellent and speedy service. Always excellent from order to arrival. Well packaged.

By from Unknown location on 12.02.2023 18:35

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Easy and accurate

Easy, quick and accurate service

By from Unknown location on 11.02.2023 20:21

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Super service as always

Super service as always

By from Unknown location on 11.02.2023 16:52

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.