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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 7,601-7,650 of 15,708 items.
Excellent value for money plus quick …

Excellent value for money plus quick delivery. What more can you ask.

By from Unknown location on 16.10.2017 15:54

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Very happy with website and customer …

Very happy with website and customer service is very good. Lenses are an amazingly soft and good. Few years already my favourite place to get my lenses.

By from Unknown location on 16.10.2017 15:53

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Fast delivery

Fast delivery, good quality fit, comfortable all day wear, great value for money and will buy again

By from Unknown location on 16.10.2017 15:38

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Excellent service

Excellent service

By from Unknown location on 16.10.2017 14:33

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Contact lenses

Have been ordering for afew years now, always a great service and fast delivery.

By from Unknown location on 13.10.2017 21:05

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Brilliant service always

Brilliant service always. Great products, value and speedy delivery. From a happy loyal customer who's blind as a bat without my beloved dailies!!

By from Unknown location on 13.10.2017 17:04

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Excellent service- ordered on a Monday …

Excellent service- ordered on a Monday afternoon and they turned up the next day! Thank you!

By from Unknown location on 13.10.2017 15:44

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Excellent!

All good and in time!

By from Unknown location on 13.10.2017 15:08

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I found the site easy to follow and …

I found the site easy to follow and delivery was when they said it would be great service

By from Unknown location on 13.10.2017 07:03

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Easy and smooth transaction

Easy and smooth transaction. Received the lenses the following day.

By from Unknown location on 12.10.2017 22:18

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Fast

Fast, efficient and well priced

By from Unknown location on 12.10.2017 21:40

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Excellent

Excellent. I will be the regular customer now :)

By from Unknown location on 12.10.2017 18:34

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Great service and very fast delivery

Great service and very fast delivery. Always buy my lenses from here, never had any problems and would highly recommend this company to everyone.

By from Unknown location on 12.10.2017 15:28

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Excellent Service

I have always had prompt and courteous service over all the years I have been a customer.

By from Unknown location on 12.10.2017 14:04

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Excellent service as usual...my contact …

Excellent service as usual...my contact lenses arrived the day after.

By from Unknown location on 11.10.2017 17:19

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Where are the Jiffy Bags!!

I have asked numerous times for my order to be delivered in a jiffy bag as the boxes even the new ones do not fit through my letter box and I am fed up of having to go to the sorting office. Despite the address label saying 'please put in jiffy bag' only very occasionally does this happen and it get the boxes. Don't know what else i can do to get the message across !!

By from Unknown location on 11.10.2017 16:16

Company replied:

Hello Sarah, Thank you for your feedback. I am sorry that our letterbox friendly packaging is not suitable for delivery to you. I can see you have requested via your delivery address that we post your item in a jiffy bag, however as this is a manual request we do have to rely on our despatch team to notice and action this on each occasion. I have asked our customer support team to get in touch to suggest an alternative solution. Kind regards Hayley

, 12.10.2017 08:57

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Can’t believe how quick they turned up …

Can’t believe how quick they turned up would recommend to anyone

By from Unknown location on 11.10.2017 15:55

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Speedy delivery highly recommended

Speedy delivery highly recommended

By from Unknown location on 11.10.2017 15:37

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Great service and price.

Great service and price.

By from Unknown location on 11.10.2017 15:28

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Absolutely fast delivery

Absolutely fast delivery, and the contact lences are in good status as well. A good choice for people whose eyes will get a little dry sometimes.

By from Unknown location on 11.10.2017 15:15

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Fantastic

Fantastic, I save £10 from ordering with yourselves and not going through an opticians. Free delivery as my contacts are over £30 and they come the next day if ordered before a certain time, Highly recommend! Thank you!

By from Unknown location on 11.10.2017 10:02

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Great Company

Used for many years, always fast delivery. Simple and easy, never had a problem. Highly Recommended.

By from Unknown location on 10.10.2017 23:08

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Always a fast brilliant service

Always a fast brilliant service. I use the lenses that are 7.50 a box. They are the cheapest but work great for me. Really fast postage usually arrives within 2 days. Really recommend using this site.

By from Unknown location on 10.10.2017 18:51

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fast and accurate order

fast and accurate order, as usual!

By from Unknown location on 10.10.2017 18:31

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not happy at all that there is now a …

not happy at all that there is now a fee for delivery of contact lens by first class!

By from Unknown location on 10.10.2017 16:22

Company replied:

Hello Lisa, Thank you for your feedback. It is unfortunate that we recently had to make the decision to introduce a delivery fee for orders under the value of £30. With the continued price rises to us, we were unable to continue to absorb these costs and therefore a £3 delivery fee has been introduced. To confirm however, any order value of £30 and over qualifies for our free first class delivery. I can see that you benefited from this on your last order. Apologies again that this introduction has affected you. Kind regards Hayley

, 12.10.2017 08:54

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Great Company

Still a great service in both quality of lens and fast delivery service

By from Unknown location on 10.10.2017 15:52

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Goods always received within 2 days

Goods always received within 2 days, well packaged. Very efficient company - would not hesitate to recommend them to anyone

By from Unknown location on 10.10.2017 15:32

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Excellent service the box going through …

Excellent service the box going through the letter box is a real bonus I would recommend this company.

By from Unknown location on 10.10.2017 15:30

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Always great product and service

Always great product and service

By from Unknown location on 10.10.2017 15:29

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Excellent service as always.

Excellent service as always.

By from Unknown location on 10.10.2017 06:29

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I use this company for a couple of …

I use this company for a couple of years and I would recommend to anyone excellent service

By from Unknown location on 09.10.2017 20:01

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Very Fast P&p Posting good reliable …

Very Fast P&p Posting good reliable company at a fair price

By from Unknown location on 09.10.2017 19:48

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Brilliant service quick

Brilliant service quick, easy and reliable.

By from Unknown location on 09.10.2017 17:45

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Brilliant service

Brilliant service

By from Unknown location on 09.10.2017 17:04

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Easy ordering fast delivery excellent …

Easy ordering fast delivery excellent service .

By from Unknown location on 09.10.2017 16:29

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As usual service was easy-fast without …

As usual service was easy-fast without any problems- Well done

By from Unknown location on 09.10.2017 15:59

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Never had a problem with ordering or …

Never had a problem with ordering or delivery. Think there may have been a issue once where I ordered the wrong lenses which they put right for me in 24 hours. Would.deginitly recommend them.

By from Unknown location on 09.10.2017 15:43

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Received lenses safely packet the day …

Received lenses safely packet the day following the order. Good prices.

By from Unknown location on 09.10.2017 15:41

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Thank you

Thank you, fast delivery, great service.

By from Unknown location on 08.10.2017 00:32

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Fast delivery

Fast delivery, thank you

By from Unknown location on 07.10.2017 14:55

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Quick next day delivery and didn't need …

Quick next day delivery and didn't need to be in as they fitted through the letter box. A+++.

By from Unknown location on 07.10.2017 09:44

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Great product

Great product! have been ordering for years never been let down

By from Unknown location on 06.10.2017 17:00

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always very speedy delivery

always very speedy delivery

By from Unknown location on 06.10.2017 16:05

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always brilliant service

always brilliant service. super quick to order online and super quick to be delivered.

By from Unknown location on 06.10.2017 15:31

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Always great service

Ordered many times, super fast delivery. Always great service.

By from Unknown location on 05.10.2017 18:49

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Shame, but still a good service.

I've been ordering my contact lenses from this company for over a year now, fantastic service. Although I was a bit disappointed that when I ordered this time I had to spend over £30 to receive free delivery, this has never been the case in the past. Still a great service and I would still recommend them, just can't give them 5 stars as I did before.

By from Unknown location on 05.10.2017 18:35

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First class service every time

First class service every time

By from Unknown location on 05.10.2017 17:12

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Ordered one day, arrived the next

Ordered one day, arrived the next. Brilliant lenses! Incredible value for money. A++++

By from Unknown location on 05.10.2017 16:12

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Shame they have ruined the service by charging for P&P

The service is second to none, order one day get the lenses the next. Only gave it 4 stars as they are now charging £3 for p&p when it use to be free for which I am angry about.o

By from Unknown location on 05.10.2017 15:33

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Brillliant fast service...

Brillliant fast service.... wouldn't use anyone else. Thank you!

By from Unknown location on 05.10.2017 15:27

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.