Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14159
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15676 customer reviews
4.8

Customer Reviews

Showing 9,451-9,500 of 15,677 items.
efficient, fast, with free delivery!

efficient, fast, with free delivery!

By from Unknown location on 21.11.2016 19:44

Was this review helpful to you? Yes or No

Efficient service

An easy way to order the same product as in the optician but without having to go in

By from Unknown location on 21.11.2016 17:50

Was this review helpful to you? Yes or No

Excellent service

Really impressed - super quick registration, easy to find lenses, will definitely use again

By from Unknown location on 21.11.2016 17:39

Was this review helpful to you? Yes or No

Ignoring the customer requirements

I contacted several times the customer service to find a solution for their box too big for mailbox. They completely ignore my request and I end up by going to Post Office to collect the parcel. How difficult is to fit two boxes of contact lenses in a box that fits a mailbox... Apparently a rocket science! A part from this, fast delivery! Thanks!

By from Unknown location on 21.11.2016 16:58

Company replied:

Hello Sel, Thanks for your comments, and apologies for the inconvenience caused. Our boxes are made to fit through standard letter boxes, however there will be occasions when some are too small which cannot be avoided due to the sizes of the items we sell. Our customer support has been in touch to gather some more info from you. Thanks again, Hayley

, 21.11.2016 17:26

Was this review helpful to you? Yes or No

Excellent service. Received next day.great price too!

Very good value and service

By from Unknown location on 21.11.2016 16:26

Was this review helpful to you? Yes or No

My girlfriend is happy.She uses first time contract lens

My girlfriend long time ago thought to change eyes colour.I bought for her it.She didn't believe that will look nice.First and second time was difficult to wear it.Now is easy and she is happy to change colour everyday.

By from Unknown location on 21.11.2016 16:02

Was this review helpful to you? Yes or No

Great value, quick delivery!

Always impressed with how quickly they arrive. Reliable

By from Unknown location on 21.11.2016 15:36

Was this review helpful to you? Yes or No

Contact lenses

Very pleased with the service. Arrived within one day.

By from Unknown location on 21.11.2016 15:34

Was this review helpful to you? Yes or No

Service

Quick and efficient service

By from Unknown location on 21.11.2016 15:33

Was this review helpful to you? Yes or No

great fast service

Excellent fast service and great product

By from Unknown location on 21.11.2016 15:28

Was this review helpful to you? Yes or No

Monthly contacts

The 1st pair of contacts was so uncomfortable I had to take them out and throw them away. But second pair was ok. Quick and fast delivery

By from Unknown location on 19.11.2016 10:43

Company replied:

Hello Tanveer. Thank you for your feedback, its great that your order arrived with you so quickly. Sorry to hear that 1 pair of your lenses were uncomfortable. One of our customer support team will be in touch shortly to resolve that for you. Thanks again, Hayley

, 21.11.2016 10:03

Was this review helpful to you? Yes or No

Easy.

Well that was easy 🙂

By from Unknown location on 18.11.2016 19:32

Was this review helpful to you? Yes or No

Great service

Great service; I order early on a weekday morning and they lenses are normally delivered the next day. Not sure if it's the type of lenses I buy, but I always seem to have to throw one or two away a month without wearing, due to them being uncomfortable for some reason. Other than that, great value for money.

By from Unknown location on 18.11.2016 18:24

Company replied:

Hello Trevor, Thanks for your great feedback. Our customer support team will be in touch directly to discuss the issues with some of your lenses. Kind regards Hayley

, 21.11.2016 10:19

Was this review helpful to you? Yes or No

Now a regular customer

Fantastic service - highly recommended.

By from Unknown location on 17.11.2016 17:39

Was this review helpful to you? Yes or No

Returning customer-super quick delivery

This is my second time using them and the service is superb, it takes me high streets optician up to 4 weeks to order my obscure astigmatism contacts usually and even with standard delivery I get them in 3 days from contact lenses.co.uk. Can't recommend highly enough

By from Unknown location on 17.11.2016 15:26

Was this review helpful to you? Yes or No

Prompt and efficient

I've been dealing with you for as long as I can remember and you always deliver.

By from Unknown location on 17.11.2016 15:16

Was this review helpful to you? Yes or No

Great service

Delivered very quickly. Lenses seem to be ok.

By from Unknown location on 17.11.2016 15:15

Was this review helpful to you? Yes or No

Great speedy service

Always arrives within days of ordering excellent

By from Unknown location on 17.11.2016 15:11

Was this review helpful to you? Yes or No

Very Very Efficient

Contactlenses.co.uk are always easy to order and re-order online and their delivery is usually the next day. An absolute pleasure to deal with!

By from Unknown location on 17.11.2016 14:19

Was this review helpful to you? Yes or No

Very efficient service

Fast reliable service

By from Unknown location on 16.11.2016 15:34

Was this review helpful to you? Yes or No

Great service as ever

I've ordered regularly from these guys and never had a problem. Prompt, reliable service - what more could you want.

By from Unknown location on 16.11.2016 15:26

Was this review helpful to you? Yes or No

Fantastic

Amazing fast service and delivery

By from Unknown location on 15.11.2016 22:23

Was this review helpful to you? Yes or No

Fast delivery

Fast delivery and great contacts. Will definitely be using contactlens.co.uk again. :)

By from Unknown location on 15.11.2016 19:53

Was this review helpful to you? Yes or No

Quick fast and cheap

Always buy from contact lenses as they are cheaply priced but very good, and they deliver within 48 hours. Brilliant service.

By from Unknown location on 15.11.2016 19:16

Was this review helpful to you? Yes or No

Contact lenses

Very good product. They are very comfortable and would recommend them

By from Unknown location on 15.11.2016 15:18

Was this review helpful to you? Yes or No

Super fast

Super fast. Cant fault

By from Unknown location on 14.11.2016 21:44

Was this review helpful to you? Yes or No

So happy With My Purchase!

I would 100% reccomend this site my lense are amazing! Having ordered lense online previously which turned out horrible I was so nervous to try again! The customer service was brilliant the lady was very helpful my lense arrived the next day and I couldn't be more happier,they turned out exactly how I imagined them to Be in fact even better I love my new lense and I will definately be ordering again!

By from Unknown location on 14.11.2016 20:16

Was this review helpful to you? Yes or No

Everything went quick and easy.

The ordering system is easy to use and the ordered lenses arrived one day later.

By from Unknown location on 14.11.2016 18:07

Was this review helpful to you? Yes or No

Good quality and prices

I am very happy with the quality of the contact lenses I have received. The order came quickly and with no issues. I will be using the website again in the future.

By from Unknown location on 14.11.2016 17:23

Was this review helpful to you? Yes or No

Excellent service

I had left ordering my contact lenses to the last minute and was quite distressed when by Thursday (ordered Monday) they had not arrived. I have used this company for over a year and have never experienced non arrival of the lenses. I emailed the company and they got straight back to me and sent me out replacement lenses promptly. Excellent customer service - I only wish other companies' could be like this. Thank you contactlenses.co.uk for your fast, efficient, pleasant and excellent service.

By from Unknown location on 14.11.2016 16:37

Was this review helpful to you? Yes or No

Fab service

Always have my lenses in stock and they provide a fast and efficient service.

By from Unknown location on 14.11.2016 16:12

Was this review helpful to you? Yes or No

easy to use website fast 1st class delivery

easy to use website for my repeat prescription fast 1st class delivery

By from Unknown location on 14.11.2016 15:57

Was this review helpful to you? Yes or No

Perfect service.

Have used this company for several years now and they are simply perfect. Great prices. Fast delivery. Never put a foot wrong.

By from Unknown location on 12.11.2016 22:13

Was this review helpful to you? Yes or No

amazing service

I orderded my contacts lenses and they arrived next day. I have been using contactlenses.co.uk for 3 years and always arrived earlier than expect them. Highly recommen it.

By from Unknown location on 12.11.2016 22:09

Was this review helpful to you? Yes or No

I would have liked my contacts to reach me promptly in a package fit to put through the door , hiwever contact lenses brill

Good lenses pleased wish they could be in an envelope that could be easily posted ts took 7days to get Ann

By from Unknown location on 12.11.2016 20:14

Company replied:

Hello Ann, Thank you for your feedback. I am sorry that your order did not reach you as quickly as it should and that your order did not get posted through your letterbox. The smallest packaging suitable foe your order contents was used, and is made to fit through most standard letter boxes. To avoid future delays, perhaps an alternative address could be used for delivery? Thanks again, Kind regards Hayley

, 14.11.2016 09:44

Was this review helpful to you? Yes or No

Speedy service

Ordered online and lenses delivered next day, amazing service and genuine quality goods.

By from Unknown location on 12.11.2016 16:30

Was this review helpful to you? Yes or No

Fast and efficient

Ordered on Sat evening, contacts delivered by Tues Morning. The only thing I would improve is the large box which is unnecessary. Other than that very pleasing service. About a year ago I was delivered a faulty item, it was replaced immediately so good customer service as well. Would definitely recommend.

By from Unknown location on 12.11.2016 15:41

Was this review helpful to you? Yes or No

Inaccurate Description -- actually not as cheap as it seems

"It's stated that each order is ""1 box"" of the lens, but it actually is that each order is 1 single lens in its sealed plastic packaging, rather than Freshlook's standard box of a pair of lenses. Now I've ended up with a pair of lenses in different colours. The website's not as affordable as it seems, in fact more expensive."

By from Unknown location on 12.11.2016 15:22

Company replied:

Hello Steph, Thank you for your feedback and comments. I am sorry that your order was not what you were expecting. The lenses you ordered are sold as singles as this is more convenient for wearers of the lens who have 2 different powers for each eye. The image we use is of the lens box, but we have labelled the image as '1 lens per box' to advise our customers of this and also mentioned this within our lens details. Apologies again for any confusion and disappointment. One of our customer support team will be in touch shortly to discuss your options. Kind regards Hayley

, 14.11.2016 09:38

Was this review helpful to you? Yes or No

Very Good

I was a little wary of using these guys, but went with it as they were cheap for lenses and didnt charge for delivery. Worked out very well, delivered within 2 days and will certainly use again

By from Unknown location on 11.11.2016 19:45

Was this review helpful to you? Yes or No

Excellent service!

Ordered lenses late afternoon and when I returned from work the next day they had already been delivered. Lenses exceptional value and customer service as excellent as always.

By from Unknown location on 11.11.2016 15:14

Was this review helpful to you? Yes or No

Never had any issues

Fast reliable service

By from Unknown location on 11.11.2016 15:14

Was this review helpful to you? Yes or No

Contacts

Excellent quick service arrived ahead of schedule and in tip top condition.

By from Unknown location on 11.11.2016 15:06

Was this review helpful to you? Yes or No

Great service, quick delivery and reasonable prices!

I have been using contact lense uk for a number of years and can honestly say I am very happy with the service provided. There is a vast choice of lenses at a great price that cater for every requirement. I spend just £30 and this covers me for a whole year excluding solution.

By from Unknown location on 10.11.2016 17:01

Was this review helpful to you? Yes or No

Great experience.

Items delivered as ordered every single time and super fast delivery. I have been using this company for years and would highly recommend them.

By from Unknown location on 10.11.2016 16:00

Was this review helpful to you? Yes or No

Fast & Reliable

Always quick dispatch, & also spot on prescriptions

By from Unknown location on 10.11.2016 15:55

Was this review helpful to you? Yes or No

Good Price and Service

Easy to find what I was looking for and excellent dispatch and delivery at the best price.

By from Unknown location on 10.11.2016 15:49

Was this review helpful to you? Yes or No

Excellent service

Been using contactlenses uk for a number of years now the promptness is second to none i ordered early monday they arrived Tuesday what service also price is great best team by far keep it up🖒🖒

By from Unknown location on 10.11.2016 15:35

Was this review helpful to you? Yes or No

Afraid of leaving the highstreet? Don't be!

"Been using Contact lenses.co.uk after a friend recommended them. At first I was extremely dubious, after all I had been using the high street brand I'll call MecsPavers (for legal reasons) for a decade. But the said brand, have different policies in different branches, which you have to put up with. However my doubts were quickly dissolved with the brilliant teams in ordering and customer service. Especially ""Clare"". If she was a Quality Street sweet, she would be the purple one! ContactLenses.co.uk have proven time and time again how much better they are than MecsPavers and not just on their lower prices. Have recommended them to my friends! And someone please give customer service Claire a gigantic sized Purple quality street, the one that's the size of a small child."

By from Unknown location on 10.11.2016 09:23

Was this review helpful to you? Yes or No

Very good service

Bought Crystal lenses and received them after 2 days. Really fast service and very good quality lenses for the price. Very happy customer, will come back.

By from Unknown location on 10.11.2016 08:57

Was this review helpful to you? Yes or No

Lenses

Quick delivery and great price. Have used Contactlenses.co.uk for years and find them extremely reliable and dependable.

By from Unknown location on 09.11.2016 19:40

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.