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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 10,001-10,050 of 15,708 items.
Very good fast service

Ordered in the morning, lenses delivered to my door next morning. Great service. Thanks a lot.

By from Unknown location on 05.08.2016 14:58

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Excellent

Delivery arrived the next day!

By from Unknown location on 05.08.2016 14:45

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Efficient

Good comprehensive website -easy to use and good communication about your order porgress

By from Unknown location on 05.08.2016 14:34

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Great service

I've been using their website for a few years now and have never had any problems. The lenses usually arrive within one or two days as well. Fantastic business.

By from Unknown location on 05.08.2016 14:25

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Re-order contacts

I am extremely pleased about the reordering process. It was simple and quick and they arrived the following day. The communication regarding the transaction and delivery was outstanding. Highly recommended!

By from Unknown location on 04.08.2016 19:08

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A quick and easy process

From start to finish it could not have been any easier.

By from Unknown location on 04.08.2016 18:21

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Great Monthly Lenses

Third time I have brought these lenses now. I have to say they are the best monthly lenses I have purchased in 15 years of wearing contact lenses. Never once have I experienced discomfort and I have noticed you can easily wear the lenses for a period of 6 weeks minimum. I have had many troubles in the past in regards to my eyes and have been to the hospital in relation to contact lenses on many occasions. Since wearing these lenses there has never been any complication with my eyes. I highly recommend these soft monthly lenses and I see them as great value for money.

By from Unknown location on 04.08.2016 16:06

Company replied:

Hello Bharat, Thank you for your positive feedback and for taking the time to let us know. It is great to hear you have found a lens suitable for you, we look forward to continuing to supply you! Kind regards Hayley

, 09.08.2016 13:12

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Really fast efficient service

Brilliant service and a really good price

By from Unknown location on 04.08.2016 15:55

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impressed

Fast, easy and efficient service.

By from Unknown location on 04.08.2016 15:36

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Review

Very quick and efficient service, good product, only one defective lens in a year

By from Unknown location on 04.08.2016 15:30

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Quick delivery and good contacts!

I ordered this contacts a couple of weeks ago for the first time. They were delivered less than 24 hours after I place the order! They seem a bit harder than the ones I have and after around 7 hours with them my eyes feel a bit uncomfortable but I guess I will get used to! Price is really good!

By from Unknown location on 04.08.2016 09:23

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Easy to order and use

Very easy to use website, great choice of contacts and fast delivery.

By from Unknown location on 04.08.2016 06:26

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Great

I really can recommend this website. It is very good website with great contact lenses prices and quality. They have huge range of different kind of contact lenses, everyone can find something for themselves! I even got a free gift with my order 👍🏼

By from Unknown location on 03.08.2016 18:59

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All-round top notch service!

The website is easy to navigate, re-ordering previous purchases can be done in a second and prices are the lowest around. The customer service is excellent - I moved home and forgot to change address on my account, and accidentally ordered my delivery to my old address. This was dealt with swiftly, by a suberb customer services team. Couldn't ask for better. I am a loyal customer and will be for a long time! Keep up the great service!

By from Unknown location on 03.08.2016 17:09

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Really fast service

Ordered online came in 2 days really great contacts at cheap prices

By from Unknown location on 03.08.2016 14:46

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Great customer service

My order came within a couple of days and when I realised I had ordered the wrong contact lenses, they sent the replacement out before receiving the returns so that I wouldn't be without. I was really happy with the response time.

By from Unknown location on 03.08.2016 14:22

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Exactly what it says on the tin

Got exactly what I wanted when I wanted it. Hassle free reliability.

By from Unknown location on 02.08.2016 20:39

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Excellent

Excellent product, excellent delivery

By from Unknown location on 02.08.2016 19:43

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Very competitive prices, fast delivery

Super fast delivery

By from Unknown location on 02.08.2016 18:28

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Always on time and very helpful.

Great service! I would be lost without you?

By from Unknown location on 02.08.2016 16:12

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Always pleased with the service

Straight forward ordering, always arrive the next day or day after. Great service, never had any problems.

By from Unknown location on 02.08.2016 14:59

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Contactlenses

Excellent service would recommend Contactlenses to anyone.

By from Unknown location on 02.08.2016 14:21

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Excellent service and super quick delivery

Recommend! Great service.

By from Unknown location on 02.08.2016 06:22

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Excellent.

Easy to order, always well packed, delivered quickly, and the purchase price incorporates shipping costs, so there are no hidden extras.

By from Unknown location on 01.08.2016 22:54

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Contacts-sterling grey

Beautiful colour, exactly as seen on the website.

By from Unknown location on 01.08.2016 20:25

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Great super Service And product

I love this product !!!

By from Unknown location on 01.08.2016 20:01

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stress free

Very easy to find products. Home screen full of information I need. Rapid pay is great. Delivery is always so fast. If I am busy all day the site is simple, I can re-order my last order and use rapid pay it takes seconds. Stress free process and always arrive quickly.

By from Unknown location on 01.08.2016 16:30

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Very good service

Good prices, quick delivery.

By from Unknown location on 01.08.2016 14:54

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Excellent Service

Easy to order, received my lenses the following day and would highly recommend

By from Unknown location on 01.08.2016 14:50

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Stunning price and delivered within 24 hours of ordering

Hadn't used Contactlenses.co.uk for a few years but very, very pleased with the service this time round. Knowledgeable online advisor helped me with my query and speedy delivery of great product at a silly price....

By from Unknown location on 01.08.2016 10:53

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EXCELLENT

Good Service and excellent delivery time. Contact lenses were very comfortable. Highly recommended

By from Unknown location on 31.07.2016 19:39

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Good this time

Usually very good. Time before last you failed to deliver and I had to pay two lots of postal charges and an expedited charge. I think you should have waived that. But all in all your service is 90% reliable. Thanks.

By from Unknown location on 31.07.2016 18:10

Company replied:

Hello Lisa, Thank you for your review. It is great to hear you are pleased with our services, I am sorry to hear that on one occasion your delivery failed to arrive with you. I can see we sent a replacement order as soon as we were made aware of this and that you had already placed a re-order with an expedited delivery method also. Your delivery charge certainly would of been refunded had we of known so apologies for that, I have now refunded this for you. Thanks again for your feedback, Kind regards Hayley

, 01.08.2016 10:55

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Good service

Arrived ontime, did as promised, very good service.

By from Unknown location on 31.07.2016 09:50

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Quick, simple to use and reasonably priced

I was short of lenses and due to go away when i came across this site with the same lenses i purchase from my usual opticians, same price and that offered next day delivery. Will definitely be using again!

By from Unknown location on 31.07.2016 08:39

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The best...

Great service. Ordered my lenses on a Saturday afternoon and they arrived promptly Monday morning. The lenses feel great and cost a fraction of high street prices for similar lenses. I can't rate this company highly enough!! A++

By from Unknown location on 30.07.2016 15:53

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Excellent

Ordered what I needed, good price, delivered when they said, well packaged, so far so good.

By from Unknown location on 30.07.2016 13:59

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Very good

Very good service

By from Unknown location on 30.07.2016 09:39

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Ordered contact lenses

First time I've ordered and will defiantly be ordering again. Fantastic fast and reliable service.

By from Unknown location on 29.07.2016 16:53

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Excellent service! Very impressed

Could not be more happy with our experience. Quick, efficient and good quality.

By from Unknown location on 29.07.2016 15:37

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Excellent service

Fast delivery, price is very very competitive. Would not hesitate to recommend.

By from Unknown location on 29.07.2016 15:24

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Excellent service, quick delivery and brilliant quality!

Reordering from the website meant that my order took less than two minutes. No searching through trying to find the right thing! It was there ready to be ordered again. They came the next day!

By from Unknown location on 29.07.2016 08:18

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Cheap, easy and a quick way to get my lenses!

Been ordering my lenses from here for years, get your prescription from the opticians and then get the lenses from here! Saved me £££ over the years!

By from Unknown location on 28.07.2016 15:33

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Rapid delivery

Delivered within three days despite being out of stock just in time for our holiday. Thanks.

By from Unknown location on 28.07.2016 15:10

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surpassed my expectations

This was an emergency purchase as my usual supplier that I have been with for many years appears to have ceased trading after taking my money. Fast and efficient service that I can see myself and the rest of the family using for many years to come.

By from Unknown location on 28.07.2016 14:32

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Excellent service as always

I continue to use this service as its great value and prompt service

By from Unknown location on 27.07.2016 15:16

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Very good service

Ordered one day and received my contact lenses the next day, excellent.

By from Unknown location on 27.07.2016 08:22

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Does what it says on the tin

"Contact lenses do what they say - delivering good value contact lenses efficiently (I've had them delivered to me in the UK and the middle east without any problems). The only issue I have with them is that ""next day"" does not mean ""next day"" if ordered at the weekend - this should be made clear on the website, and the website itself isn't the simplest to navigate and needs updating."

By from Unknown location on 27.07.2016 06:52

Company replied:

Hello Steven, Thank you for taking the time to review our services and website. Its great to hear our deliveries make it to you in good time when sending outside of the U.K. I apologise that you feel some information regarding deliveries is not very clear, to avoid confusion with next day delivery etc we do provide all customers with an 'expected despatch date' so they know the date of when we send the order and therefore when the order will reach you. Thanks again for your feedback and will certainly take this on board. Kind regards Hayley

, 01.08.2016 10:46

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Reliable, easy to use & efficient

Never had any issues. Website is easy to use and contact lenses arrive quickly with no fuss. One of the best when it comes to service

By from Unknown location on 26.07.2016 21:04

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Fast reliable and easy

Correct order received day after I ordered. Easy to use website. Have used this company before several times and will continue to do so

By from Unknown location on 26.07.2016 15:59

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Contact lenses

Really fast service and great price.

By from Unknown location on 26.07.2016 15:34

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.